Rising Star Casino Resort

Staff was helpful at main hotel. Room clean & parking was plentiful

It was great. We had so much fun

The pool was great as was the hot tub though the hot tub could use some work

The room was nice, didnt know it was a separate building from the rest of the resort. Limited use of amenities like pool and fitness room

The room was dirty, cobwebs where behind the chair , night stands baseboards where filthy no one came to put linens in rm on the second day we where there, it’s pretty bad when the customer has to walk across the parking lot to go get their own linens and then walk back to their hotel with them. That’s pretty embarrassing.

This is not a normal hotel. It's a building that used to be a hotel. You have to go into the casino across the parking lot to check in. The hotel looks like it hasn't been maintained for 30 years. Wallpaper peeling off the walls everywhere you look, dated furniture in your room that is torn or worn, the beds are old spring type. I went out of my room at 1am to get something from my car and when I tried to get back in, my key card wouldn't work. Most hotels that's not a huge deal but at this one, you'll have to go across the large parking lot to the casino, then you'll find no one at that front desk with a sign to call security. Security did a nice job responding and got me into my room but what an inconvenience to deal with in the middle of the night!!!

It was good! Only had a few items that we needed such as wash rags and bathmat that was missing and shower door that didn’t work right! Also the carts for luggage were not good at all!

Beautiful hotel and clean

Good,basically slept there, it was centrally located to places we were going and best price in atea.
Wish we could have been at main resort instead of across road, so never utilized restaurants

Great staff, I had some personal issues and everyone was very accommodating, couldn't ask for a better stay.

A bathroom light was burned out. Pendant lights were dusty. The body wash provided in the shower was empty (an unfortunate finding when you’re already wet in the shower) no attendant at the building ( the front desk people are in another building)

It was a good price. Would be nice if the lodge also had a pool. Also, it would be nice if kids could swim past 7pm in the pool. Other than that, the room was big and clean. Had everything we needed. Warm, friendly staff.

No staff at front desk, had to check in at main hotel- would be more difficult for someone who had limitations or handicapped. A good option for the area though- on website rooms were sold out and/or very high priced- Expedia had rooms available and very reasonably priced. Only two cars at hotel when we arrived!

We stayed at the Lodge. Nicer rooms then the casino itself. You do have to walk to the casino if you stay at the Lodge. breakfast is $19+ a person. & You must go to the casino to get breakfast. It's a good buffet. If you stay at the casino hotel breakfast is free.

Needs to b updated

I love the beautiful scenery and how clean everything was
My only concern is that we didn't get clean towels or room service the whole time we were there. We saw the cleaning staff on our floor, but it looked as if they were only cleaning the vacant rooms. Had to use the same towels for 3 days 😞😞!

Staff are welcoming and professional. We stayed at the beautiful comfortable lodge

Aged furniture. The entire building lost power for nearly two hours would not recommend

The toilet wasn’t flushed or cleaned from the pervious guest. There were used towels/dirty in the shower. The TV lost signal and was I op for the final day. For $245 a night no away in hell will I ever stay there or use this service again.

We thought we would be staying at the casino but they put us in the Lodge. Hard to maneuver with a handicapped party. Only had towels for 2 in a party of 3. The desk person went above and beyond and offered to bring them when she got off of her shift but there was no one else to bring additional towels to us. We just went the next day and got some. Would have rather stayed at the actual casino.