Mercure Sydney Rouse Hill

Hotels
•
Mercure
9 (1797 reviews)
Corner of Commercial Road and Windsor Road , Kellyville , AU

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited food variety
Pool privacy issues

Categories

Cleanliness
8.21
Rooms were nice, comfortable, and clean; however, issues related to food cleanliness were noted.
Service
9.68
Staff were generally friendly and accommodating, with several positive mentions of specific staff members.
Location
9.72
Location received multiple positive mentions, being convenient and well-situated.
Room Quality
9.17
Rooms are described as very comfortable with great beds and pillows.
Amenities
8.7
Amenities generally good but specific complaints about pool privacy and noise.
Value for Money
9.16
While some felt the value was good, others felt charges were excessive, impacting perception.
Food and Beverage
7.71
Breakfast limited and some food items considered inedible; suggestions for improvement indicated.
Overall Experience
9.68
Overall positive sentiment with several would-stay-again comments, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:17

Property Description

Luxurious Accommodation
Experience comfort and style at Mercure Sydney Rouse Hill, offering air-conditioned rooms with free WiFi and modern amenities. Unwind in our outdoor swimming pool or stay active at the fitness centre.

Convenient Location
Located just 18 km from Western Sydney Stadium, our hotel provides easy access to ANZ Stadium and Qudos Bank Arena. Let us assist you with area information at our welcoming reception.

Dining and Relaxation
Indulge in delectable cuisine at our on-site restaurant and enjoy a refreshing drink at the bar. With free private parking and room service available, your stay with us is sure to be convenient and memorable.

Book now for an unforgettable stay at Mercure Sydney Rouse Hill.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Rates that include breakfast is only per adult booked. Children breakfast will not be included. We do not accept Apple Pay, Android Pay or Digital Wallet Transactions for payment or pre-authorizations. Please ensure a physical credit or debit card matching a valid identification (physical or digital government issued) is presented on check in. Please note a pre-authorization of up to $100 may apply for your reservation as an incidental hold.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1797 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 7.71
Overall Experience: 9.68
K
Kelly • family_with_children • au
8
2026-10-22 • via Nuitee
C
Craig • solo_traveller • au
9
Tavern and town centre add to great suburban hotel
Pros:

Great location and tavern next door was perfect

2026-10-22 • via Nuitee
I
Ian • family_with_children • au
9
2026-10-21 • via Nuitee
D
Dani • couple • au
9
Pros:

One of the best beds

2026-10-21 • via Nuitee
K
Kurt • family_with_children • au
9
2026-10-20 • via Nuitee
S
Stephanie • couple • au
8
2026-10-19 • via Nuitee
A
Annette • family_with_children • au
9
Pros:

House keeping staff were lovely

Cons:

Kids crying in the restaurant. More than 1 child. No parental control

2026-10-18 • via Nuitee
S
Shaikh Abdul • solo_traveller • au
8
Pros:

Clean modern rooms and great parking space.

Cons:

A bit pricey for where it is located.

2026-10-18 • via Nuitee
I
Ian • couple • au
8
2026-10-17 • via Nuitee
K
Kirk • family_with_children • au
8
2026-10-15 • via Nuitee
A
Amy • couple • au
10
A great stay! Very new and clean and a portacot was provided upon request and set up on our arrival with linen included
Pros:

Clean and new and close to a pub and the shops

Cons:

Nothing, it was great

2026-10-12 • via Nuitee
G
Gary • solo_traveller • au
8
2026-10-12 • via Nuitee
H
Hazwani • couple • au
8
2026-10-11 • via Nuitee
M
melissa • solo_traveller • nz
10
No privacy in pool
Pros:

The room was great the beds and pillows were so comfortable.

Cons:

The pool had no privacy from the pub venue next door maybe put up some bamboo fencing so something for privacy

2026-10-11 • via Nuitee
R
richard • couple • au
9
2026-10-11 • via Nuitee
F
Finola • solo_traveller • au
7
Value for money, clean rooms and comfortable bed.
Pros:

Value for money, clean rooms and comfortable bed. Close to shopping center with lots of eateries and supermarkets.

Cons:

The main restaurant was unfortunately closed for renovations. The location is accessed through a carpark off the main road behind KFC and seems very out of the way. The location was further than I was expecting, much more suburban area than city.

2026-10-11 • via Nuitee
D
Deb • family_with_children • au
10
2026-10-09 • via Nuitee
L
Lisa • family_with_children • au
6
Pleasant and easy stay
Pros:

The beds were comfortable and the rooms clean, however the pillows were terrible. Staff were friendly and parking plentiful however not undercover. Location was great for our purposes.

Cons:

Unfortunately breakfast was not available, as renovations were going on in the restaurant space, however I was not made aware of this before I booked which was disappointing. There is nothing close by, so you'll have to drive to grab breakfast if you stay here while the renovations are being completed.

2026-10-08 • via Nuitee
S
sally • couple • au
10
Great location, clean and tidy and next to The Fiddler pub that has great food and atmosphere
Pros:

Convenient location

Cons:

Nothing

2026-10-07 • via Nuitee
D
deborah • couple • au
10
Pros:

Lovely staff

Cons:

Nothing

2026-09-19 • via Nuitee