Mercure Sydney Rouse Hill

Hotels
•
Mercure
9 (1698 reviews)
Corner of Commercial Road and Windsor Road , Kellyville , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited food variety
Pool privacy issues

Categories

Cleanliness
8.21
Rooms were nice, comfortable, and clean; however, issues related to food cleanliness were noted.
Service
9.68
Staff were generally friendly and accommodating, with several positive mentions of specific staff members.
Location
9.72
Location received multiple positive mentions, being convenient and well-situated.
Room Quality
9.17
Rooms are described as very comfortable with great beds and pillows.
Amenities
8.7
Amenities generally good but specific complaints about pool privacy and noise.
Value for Money
9.16
While some felt the value was good, others felt charges were excessive, impacting perception.
Food and Beverage
7.71
Breakfast limited and some food items considered inedible; suggestions for improvement indicated.
Overall Experience
9.68
Overall positive sentiment with several would-stay-again comments, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:17

Property Description

Luxurious Accommodation
Experience comfort and style at Mercure Sydney Rouse Hill, offering air-conditioned rooms with free WiFi and modern amenities. Unwind in our outdoor swimming pool or stay active at the fitness centre.

Convenient Location
Located just 18 km from Western Sydney Stadium, our hotel provides easy access to ANZ Stadium and Qudos Bank Arena. Let us assist you with area information at our welcoming reception.

Dining and Relaxation
Indulge in delectable cuisine at our on-site restaurant and enjoy a refreshing drink at the bar. With free private parking and room service available, your stay with us is sure to be convenient and memorable.

Book now for an unforgettable stay at Mercure Sydney Rouse Hill.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Rates that include breakfast is only per adult booked. Children breakfast will not be included. We do not accept Apple Pay, Android Pay or Digital Wallet Transactions for payment or pre-authorizations. Please ensure a physical credit or debit card matching a valid identification (physical or digital government issued) is presented on check in. Please note a pre-authorization of up to $100 may apply for your reservation as an incidental hold.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1698 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 7.71
Overall Experience: 9.68
C
Christoffer James Russell • extended_group • au
6
2026-05-01 • via Nuitee
• solo_traveller • my
7
2026-04-28 • via Nuitee
T
Tony Maligec • solo_traveller • au
8
Pros:

The rooms were clean and up ti date

Cons:

I still havent re eivrd my tax receipt. Staff toldme that I would receive it as soon as I leave

2026-04-27 • via Nuitee
J
Jonathan • solo_traveller • au
9
2026-04-26 • via Nuitee
C
Christopher • couple • au
10
Great little hotel & so close to the fiddler & rouse hill town centre!
Pros:

Just such an easy comfortable stay!

Cons:

Modern and well maintained

2026-04-25 • via Nuitee
D
Dianne • solo_traveller • au
9
2026-04-21 • via Nuitee
V
Verena • couple • au
4
Pros:

Bed was comfortable room was nice

Cons:

Service was disappointing no tolitries available for bath and price for the room too high

2026-04-21 • via Nuitee
P
Peter • solo_traveller • au
9
Great stay, again
Pros:

Great location and very quiet rooms considering is on the main road. Well done!

Cons:

N/A

2026-04-21 • via Nuitee
J
Jenny • couple • au
10
Awesome place to stay
Pros:

Clean, convenient, comfortable

Cons:

Nothing

2026-04-21 • via Nuitee
R
Ramtin • couple • au
10
2026-04-19 • via Nuitee
T
Tracey • couple • au
10
2026-04-19 • via Nuitee
C
Cher • solo_traveller • au
9
Very enjoyable
Pros:

Modern, comfortable, clean and quiet

Cons:

None

2026-04-19 • via Nuitee
A
Anita • extended_group • au
9
2026-04-19 • via Nuitee
P
Peter • solo_traveller • au
9
Pros:

Very clean and comfortable

2026-04-19 • via Nuitee
M
Melissa • solo_traveller • au
9
2026-04-19 • via Nuitee
M
Maher • solo_traveller • au
10
Great stay
Pros:

We have stayed there several times now and are very happy with everything. We arrived early as my sister had just got iout of hospital and it was no problem for them to give us an early check in. Love the 11am check out too!! Very comfortable beds

Cons:

No complaints at all

2026-04-18 • via Nuitee
C
Carol • couple • au
9
Pros:

The staff were wonderful great spot next to the pub

2026-04-16 • via Nuitee
• family_with_children • au
8
2026-04-15 • via Nuitee
K
Kimberly • couple • au
8
Pros:

Location suited us

Cons:

We wanted to have a swim but the pool isn’t private

2026-04-15 • via Nuitee
D
Deane • couple • au
9
2026-04-14 • via Nuitee