Park Hyatt Toronto

We continue to find a stay at the Park Hyatt Toronto an excellent experience. The staff goes above and beyond to make your vacation a most memorable one. The hotel is beautiful and rooms well appointed, spa and fitness center are a pleasure (as are the staff members). When in Toronto we would never stay anywhere else but the Park Hyatt!!!

We have stayed at fantastic 5 star hotels all around the world. The Park Hyatt Toronto ranks right up there at the top. Beautiful place and the most helpful, friendly staff you will ever find. Do not hesitate choosing this hotel for a stay in Toronto.

If you are seeking options of accommodations this hotel is the one for you. The service from the time I was welcomed in at check-in with sparking wine and water for my daughter, to everyone being genuinely nice, to even housekeeping knowing my name and greeting me in the morning as I walked down the hall ….every moment was special and fabulous. The location is also supreme with shopping literally starting at a 5min walk from the hotel. Also, the Royal Ontario museum is right down the street (~5min walk).

My family decided to attend a Blue Jays game. The Courtesy car was available and we felt so special pulling up to the stadium in the PH’s beautiful black Escalade.

Our room was also excellent. We were in a king suite and everyone had a nice amount of room to spread out (ie my husband and I with our 9 y/o. ) The room was clean and the bathroom was exquisite. We also enjoyed the gym and I personally had fun using the Peloton row machine they had available (while also earning 100 Hyatt points per exercise)

I can’t recommend this property enough if you are traveling to the area.

The level of service was impeccable. Everyone from reception to concierge to restaurant, valet, and housekeeping was cordial, inviting, professional, and helpful.

This luxurious hotel in Toronto offers an excellent location, conveniently situated near shopping centers, train stations, museums, parks, and delicious restaurants.

However, during my stay, I encountered an issue with the elevators. One elevator was out of service, and we had to share it with construction workers and staff. While it wasn’t particularly convenient, I had to make do with it.

On a positive note, I noticed an empty wine bottle in the minibar area when I checked in. I promptly informed the hotel, explaining that I wasn’t drinking it and that housekeeping should check before sending guests in. Fortunately, the hotel promptly addressed the issue.

When you stay here, be sure to check out the hotel’s well-equipped gym, spa, and rooftop bar.

I’ve stayed at the Park Hyatt Toronto in the past and felt it was starting to show its age, though the service was always excellent. On this recent visit, I was pleasantly surprised — the hotel has been beautifully reimagined, with updated amenities and a refreshed, modern feel. The service remains outstanding, and the location is simply incomparable to any other hotel in the area. A great experience overall.

We’re actually writing this review while standing in line waiting for an elevator — on our last night, three tour buses unloaded simultaneously into a hotel served by only two slow elevators, creating a wait of over half an hour with no accommodation for guests already checked in.

It perfectly sums up our stay: a hotel that seems to prioritize large tour groups over individual travelers with little regard for the impact.

The positives are real — clean rooms, a good gym, reliable room service, friendly staff, and the Writers Room bar is excellent.

But our room wasn’t ready at check-in, turndown service appeared only once in three nights, and the elevators are inadequate even on a normal day.

There’s a four-star hotel here. But at five-star prices, the basics of the guest experience simply aren’t being met.

The hotel is very well located, across from Royal Ontario Museum, close to great restaurants and upscale shops. The room and bathroom were spacous and clean, bed was comfortable and the service was impeccable. The rooftop bar has a spectacular view, especially at night.
The entire hotel staff was super friendly, from the doorman to the House Car driver. I would like to recognize the staff who supported me during the week I was in Toronto:
At Reception, Chris, and at the Concierge, the support of Erika and Caleb. And the special attention of Vanessa Liabakos, with a surprise birthday cake to celebrate my sister´s birthday. And Mr. Abul from Room Service.
The Joni restaurant team was super attentive during our breakfast: Mike, Ewa, and the brazilian manager Otavio.
It was certainly a memorable experience!
Thanks
Fatima

Amazing staff and impeccable hotel. Loved the breakfast food and the view from the rooftop bar. Spa was wonderful and their facial beds move to keep the stress off the lower back!

Phenomenal customer service. The personal note and delicious macaroons waiting for us when we arrived was the kindest gesture. Love being a Hyatt Globalist! Free parking, complimentary shuttle/driver, free breakfast. I wish I didn’t book 2 days before arriving so that I could’ve taken advantage of the suite upgrades I have access to.

New clean rooms with very friendly staff and an excellent online check‑in and check‑out process. I really enjoyed my stay. The bed was very comfortable with lovely bedding. There was some noise before 10:00 p.m. as my room was next to the elevator, but it was quiet during the night.

The hotel to be in if visiting Toronto. But beware if your spouse likes purses Louis voitton is around the corner......and there goes the weekend budget

Rooftop bar was fantastic as was room service breakfast.

The hotel is very nice and clean, and the location is unbeatable. Vanessa at the concierge desk was incredibly helpful and attentive throughout our stay. She assisted us with arrangements and made everything smooth and easy. Her professionalism and warm attitude truly enhanced our experience.

We recently had the pleasure of staying at the Park Hyatt for a couple of nights, and it was truly an exceptional experience from start to finish.

From the moment we arrived, the service was warm, welcoming, and incredibly attentive. The staff went above and beyond to make sure my wife and I felt comfortable and well taken care of throughout our stay.

The room was beautifully designed, spotless, and very well appointed, with stunning views and all the amenities you could ask for. Every detail, from the bedding to the lighting, reflected luxury and comfort.

We especially appreciated the peaceful atmosphere of the property, which made it a perfect getaway for us to relax and unwind. The dining experience was also outstanding, with high-quality food and excellent service.

Overall, our stay exceeded expectations in every way. We would highly recommend the Park Hyatt to anyone looking for a refined, relaxing, and memorable stay. We are already looking forward to coming back!

Our stay in Park Hyatt Toronto was the best City Break we ever experienced ! The staff are exceptional, the quality of accommodation was excellent. The food and beverage experience was top class. We were made feel so welcome and the staff treated us like long lost friends although we never met them before. The whole experience was like being in a 5 star family run hotel albeit 17 to 18 storeys high! Hopefully we will return some day.