Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
High-quality service
Cons:
Miscommunication about charges
Unauthorized credit card charges

Categories

Cleanliness
9.26
Rooms were very clean and lots of attention to detail.
Service
9.73
Every single staff member was warm, genuine, and on point with service.
Location
9.27
Located in the heart of one of the nicest shopping areas of Toronto.
Room Quality
9.22
The suite was perfect, spacious, modern, and comfortable.
Amenities
9.25
Good amenities including an espresso coffee maker and excellent bar on the rooftop.
Value for Money
8.71
There was an issue with the charges not being communicated, affecting perceived value.
Food and Beverage
8.76
Breakfast was good but there were issues with service and charges.
Overall Experience
9.43
Overall a fantastic stay with some minor issues that were resolved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:12

Property Description

Luxurious 5-Star Stay in the Heart of Toronto

Exquisite Rooms and Top-Notch Amenities
Indulge in air-conditioned rooms with stunning city views, plush bedding, and modern amenities. Enjoy the convenience of free WiFi, a flat-screen TV, and a safety deposit box for your valuables. The private bathrooms are stocked with complimentary toiletries for your comfort.

Wellness and Dining Options
Stay fit at the on-site fitness centre or unwind with a drink at the bar. Treat yourself to delectable cuisine at the hotel's restaurant or opt for room service for a private dining experience. The concierge service is always available to assist you with any requests.

Exceptional Service and Prime Location
Experience impeccable service from multilingual staff fluent in German, English, Spanish, and French. Explore nearby attractions like the Royal Ontario Museum and Queens Park. With the airport just 6 km away, your seamless travel experience begins at Park Hyatt Toronto.

Book your luxury escape at Park Hyatt Toronto now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that an extra charge of CAD 150 for the first 6 nights and an additonal CAD 150 from the 7th to 30th night will be applied. Dogs under 50 lbs are allowed upon request.

Please note: Any room/rate with "breakfast included", includes breakfast for 2 adults only. Additional guests (children or adults) can purchase breakfast directly from the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CAD 70 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 377 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 9.22
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 9.43
E
Emily • family_with_children • ca
10
2026-05-20 • via Nuitee
A
Aitor • couple • es
9
2026-05-02 • via Nuitee
B
behej • solo_traveller • id
1
2026-04-26 • via Nuitee
J
John • couple • ca
9
Pros:

Rooftop bar was fantastic as was room service breakfast.

Cons:

Didn't enjoy breakfast in the restaurant.

2026-04-23 • via Nuitee
Z
zydrunas • family_with_children • us
10
2026-04-14 • via Nuitee
F
Facundo • couple • ar
10
2026-03-31 • via Nuitee
A
Akeem • solo_traveller • ca
10
2026-03-27 • via Nuitee
R
Riya • family_with_children • ca
8
2026-03-26 • via Nuitee
R
Resort35594889356 • NONE • Durham, North Carolina
10
Excellent service!
Pros:

Our recent stay at the Park Hyatt Toronto was superb, due in large part to the first-rate service of nearly all staff we encountered. As Globalists, we were upgraded to a high-floor one-bedroom suite, which was well-appointed and spacious. The person who checked us in (her name started with an M) was wonderful. When I told her we were having dinner that evening at Canoe, she booked the house SUV for complimentary use to take us there. I left my mittens and ear muffs in the SUV and Michael, the driver, left them with Vanessa, the concierge, for pickup the next day. Service at breakfast and at the Writers Bar was excellent, as were the food and drinks served. The gym is well-equipped, complete with cold, eucalyptus-scented towels to refresh at the end of your workout. I enjoyed my massage at the spa, though I could hear the metro during the treatment (it's located underground). The hotel itself is conveniently located across the street from a metro station, which made it very easy to get around the city. I have stayed at many other Park Hyatt locations, and while others get higher points for the view (Sydney), opulence (Vienna), or the coolness factor of the bar (Tokyo), I would place the Park Hyatt Toronto above all when it comes to service, and that counts for a lot in my book. I look forward to my next stay!

2026-03-23 • via Tripadvisor
J
Jason • couple • ca
9
Can’t wait to come back!
Pros:

Clean, friendly , spacious and design beautiful
Location excellent

2026-03-22 • via Nuitee
E
estanislao • couple • ar
9
2026-03-08 • via Nuitee
I
Ignacio • couple • us
9
2026-03-05 • via Nuitee
K
Kim • couple • ca
9
2026-03-05 • via Nuitee
C
C4607VTangelah • NONE
8
70 th birthday celebration
Pros:

Amazing location and excellent service. We enjoyed every minute in the beautiful atmosphere. The smell of the hotel was wonderful! Felt like royalty.

2026-03-03 • via Tripadvisor
S
Sophie • family_with_children • gb
10
Great stay!
Pros:

Lovely hotel and the staff were really great. The concierge (Vanessa & Erica) and breakfast server Ewa deserve a special mention. Room was a great size and the bathroom was very nicely done with a large shower. Hotel is in a great location and a short walk to the subway TTC station.

Cons:

Not much to be honest. Only annoying thing was the bedside table which was very small but that's a very minor point.

2026-02-22 • via Nuitee
E
EnD_Adventures • Business • Port Colborne, Ontario
10
fancy with glass of champagne
Pros:

Stopped in for a business trip and it met all our expectations

2026-02-19 • via Tripadvisor
X
X5164SLgiuseppes • NONE
10
Park Hyatt Greatness
Pros:

Great staff and hotel. Our dog loved it too. The hotel is very well maintained and in a great location. Treatment is outstanding as well

2026-02-17 • via Tripadvisor
4
428jermaineg • NONE
10
10 out of 10 would recommend
Pros:

Staff was vey helpful hotel was beautiful and cleaned and elegant wonderful hotel and stay. Would definitely recommend

2026-02-16 • via Tripadvisor
T
TWSS19 • Family • Cheshire, England
10
A Winter Stay
Pros:

We stayed for one night in Toronto in December, solely to visit a restaurant we loved, before travelling on to our destination. We have previously stayed at the Four Seasons, and to be completely candid had no qualms, however, stayed at the Park Hyatt due to the proximity to the aforementioned restaurant. It was an excellent stay, with spacious and bright rooms and excellent service. We would not hesitate to stay there again!

2026-02-11 • via Tripadvisor
3
386paulod • NONE
10
Worth every penny, great value.
Pros:

Exceptional experience overall. The staff was very attentive to our needs. The Stillwater spa and Health facilities were fantastic. Enjoyed the food, and the hotel room was wonderful. We decided to upgrade our room to a corner suite at check-in, and it was worth every penny! Highly recommend.

2026-02-06 • via Tripadvisor