Pets allowed

Facilities

Boat tours nearby
Nature reserve
Health or beauty spa nearby
Health club
Guest education on local ecosystems and culture
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Friendly staff
Great apartments
Close proximity to the beach
Helpful reception staff
Cons:
Limited entertainment options in the vicinity
Maintenance issues with the rooms
Inconsistent service quality
Value for money concerns

Categories

Cleanliness
5.8
Mixed reviews on cleanliness. Some guests complained about the overall cleanliness and maintenance issues, while others found the rooms clean and comfortable.
Service
7.6
Service received mixed reviews. Some guests appreciated the friendly staff, while others mentioned issues with responsiveness and assistance.
Location
8.2
The hotel's location was generally praised for its proximity to the beach and shopping center, although some found the area lacking in entertainment options.
Room Quality
7.1
Room quality had mixed feedback. Some guests enjoyed spacious and clean apartments, while others mentioned issues like salty water in showers and old beddings.
Amenities
6.8
Feedback on amenities varied. Some guests appreciated the clean swimming pool and fully equipped kitchen, while others were disappointed with the lack of certain services like hair dryers and spa facilities.
Value for Money
5.1
Value for money received negative feedback overall. Guests felt that the standards were not up to par with the price paid, citing issues with cleanliness, mattress quality, and food variety.
Food and Beverage
7.1
Food and beverage services were generally well-received, with compliments on breakfast and friendly staff, although some guests desired more variety in the menu.
Overall Experience
7.9
Most guests had a positive overall experience and would recommend the hotel to others, despite some specific areas of improvement mentioned in their reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-17 08:57

Property Description

Experience the serene charm of Aqua Resort, a Mediterranean haven nestled just moments away from the stunning Diani Beach.

Recreational Opportunities
Dive into relaxation with our outdoor pool, fully-equipped health club, and rental bicycles to explore the scenic beauty of the area.

Comfortable Accommodations
Retreat to one of our 24 elegantly designed guestrooms, each featuring a private balcony or patio, kitchenettes, and 36-inch flat-screen TVs for your comfort and entertainment.

Culinary Delights
Savor mouthwatering dishes at our on-site restaurant or unwind with room service during limited hours. Don't forget to visit the beach bar for refreshing drinks under the sun!

Make your vacation dreams come true at Aqua Resort—book your stay today for an unforgettable experience!

Important information:

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are required for golf tee times. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in kg is 8

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.2
Based on 15 reviews
Cleanliness: 5.8
Service: 7.6
Location: 8.2
Room Quality: 7.1
Amenities: 6.8
Value for Money: 5.1
Food and Beverage: 7.1
Overall Experience: 7.9
A
Armin • partner
8
Pros:

Es ist soweit sauber, Personal ist sehr freundlich und hilfsbereit. Gut gesichert. Reinigungspersonal sollte mehr Tools erhalten, Boden musste sie steinzeitlich auf Knien von Hand reinigen, das sollte mal geändert werden.
Pool etwas salzig aber sehr sauber. Ein Tipp für das Management: mit ein kleinen Bär am Pool das bei Hochzeiten geöffnet ist könnte noch etwas Geld dazuverdienen werden 😉

2025-04-06 • via Nuitee
J
janine • friends
4
Pros:

In the online ad it says they have a gym, restaurant and bar. They dont have any of those on site.

2025-02-09 • via Nuitee
D
Denis
8
Pros:

The apartment was clean, fully furnished kitchen, I can say it was good to stay in Aqua Resort.

2024-11-16 • via Nuitee
E
Edwin • family
6
Pros:

everything was great but food, food prep takes quite some time.

2024-11-04 • via Nuitee
M
Markus
8
Gut
Pros:

Gut, ruhig, Zimmer gross genug, 2 Toiletten mit Dusche.
Pool sauber
Leider war die Küche under Renovation, erst 2 Tage vor
Abreise wieder offen. Frühstück für den Preis gut
10 Minuten zu Fuss zum Strand, am Strand Massage und in der Nähe zwei Bar/Restaurants

2024-10-07 • via Nuitee
M
magali
10
appartement confortable
Pros:

appartement confortable avec quelques réparations qui seraient les bienvenues (reparation du carrelage notamment... certaines dalles sont décollées ).
la climatisation est un plus.

2024-07-30 • via Nuitee
J
Julie-Ann • friends
8
Pros:

Very clean, quiet and friendly staff. Was able to get the shower fixed to have hot water. The only downside was not having street lighting on the road so it would not be the safest to walk around at night. 10 min walk to the beach

2024-06-06 • via Nuitee
A
andrei
8
Reasonable stay
Pros:

The location is pretty good, the way to the ocean is close, but pretty rough.
A good store is not within walking distance, but a 3 minute tuk-tuk ride away. The apartment is ok, a bit outdated, but roomy.
The pool is spacious, looks outdated but clean, the good part is that there are usually not many people there.
The guards at the property are very friendly.

2024-02-20 • via Nuitee
A
Abdikarim • partner
2
Pros:

No food

2023-11-01 • via Nuitee
M
MATHEW
2
The worst place in Diani I have ever stayed.
Pros:

First day … no hot water. Second day I complained. They said a plumber had come and there is hot water. I came back at 3 pm. No hot water. The supposed plumber came again and now found a loose wire. The guy had a bad attitude but got us hot water. Warm shower at 4:30 pm. But in the evening there was no hot water again. Next morning I demanded a room with hot water. I had to wait for over an hour and then the lady came with the apparent owner of the resort. I short Italian guy with really bad body odor. Yuk!! Instead of giving me another room the guy wanted to get a new water heater. In less than an hour. When we left over an hour later the smelly guy was still telling the unskilled plumber what to do.

Finally, the last night we had hot water.

But the Wi-Fi is ridiculous. Spotty and goes in and out.

Look at the photo with their ridiculous explanation.

All it takes one guest to watch Netflix and you will have no bandwidth left.

Totally ridiculous!!

2023-05-31 • via Nuitee
P
Pierre • friends
8
Pros:

staff very friendly and accommodating,
the one bedroom with the balcony facing the sea
in general will recommend to visit the location.

2023-03-03 • via Nuitee
M
Mbugua
6
Pros:

The stay at Aqua resort was unpleasant. The toilet was emitting a terrible smell from the floor trapping which was repaired the next day. However, the smell subsided for a day, then worsened, this time from the toilet bend connector(see attached picture) which was torn. Other guests in the adjacent apartment complained of the same issue. Upon reporting the issue to the management, they promised to send a plumber the next day but never did throughout the 12 days stay. All this while, the management did not communicate on the status of the repair. Yet, it was simple fix of replacing the toilet bend. The management only offered changing to another apartment on the ground floor which was not better either, as it was noisy due to its proximity to the gate and the parking and with limited privacy.
The kitchen facilities are wanting. The cooking pots are old and not fit for purpose (see attached picture). Additionally, the cutlery provided was rusty (see attached picture) the management did not bother to have them cleaned before check in.
The internet coverage is patchy and intermittent. There’s no infrastructure to support adequate signal coverage. Yet it blames the network providers as per the placard (see attached picture).
The management also failed to address a missing coat from the apartment. I politely notified the management to check whether it was picked by mistake,since its white like the bed linen. To date, I have not heard from the property management.

2022-02-14 • via Nuitee
T
THIERRY
10
Tres bel appartement avec vue sur mer
Pros:

Sejour tres agréable dans un bel appartement spacieux avec un balcon avec vue sur la mer. Très bel accueil de la responsable qui est a l'écoute de ses client. Bon petit déjeuner servi avec le sourire. Il ne manque que la wifi côté piscine pour rester connecté avec ses amis.

2021-06-28 • via Nuitee
V
Verified traveler • friends
10
Pros:

Nice place for family and friends.Staff are nice and they have the best breakfast.

2021-06-15 • via Nuitee
V
Victor Manuel
10
Repetiría sin dudar.
Pros:

La gente muy amable, desde el personal de seguridad hasta la chica que te limpia la habitación. Esta muy cerca de la playa y la piscina es preciosa. Calidad precio, perfecta.

2019-11-16 • via Nuitee