Holiday Inn Express Sydney Airport by IHG

Hotels
•
Holiday Inn Express
8.3 (8705 reviews)
2-12 Sarah Street , Sydney , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Comfortable rooms
Cons:
Overpriced
Cleanliness issues
Weak breakfast options

Categories

Cleanliness
7.8
There were mentions of cleanliness not being up to standard, with several reviews indicating that the room was not that clean and cleaning was inconsistent.
Service
9.3
The staff were frequently described as friendly and helpful, with positive comments about their willingness to assist, particularly with check-out.
Location
9.3
Multiple reviews highlighted the proximity to the airport and convenience for travelers, indicating it as a major advantage.
Room Quality
8.3
Rooms were generally described as comfortable and well-equipped, with some small criticisms related to size and cleanliness.
Amenities
8.3
Amenities were mentioned positively, with good bathroom facilities cited, though some limited offerings were noted in specific reviews.
Value for Money
7.8
Comments about pricing indicated that some found it overpriced given the quality of the room and breakfast offerings.
Food and Beverage
6.8
There were significant complaints regarding breakfast options, cited as one of the weakest aspects of the stay, lacking quality and variety.
Overall Experience
8.8
Overall, guests expressed satisfaction with their stay, highlighting the convenience and comfort, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:32

Property Description

City Views and Free WiFi
Enjoy stunning city views from your room at Holiday Inn Express Sydney Airport while staying connected with complimentary high-speed WiFi throughout the property.

Convenient Amenities
Relax and unwind in guest rooms equipped with modern amenities like air conditioning, flat-screen TV, and a private bathroom. Start your day right with a continental 'Express Start' breakfast.

Green and Sustainable
Feel good about your stay knowing that Holiday Inn Express Sydney Airport holds a 5.5-star NABERS Energy rating with GreenPower, demonstrating a commitment to sustainability.

Book now to experience the perfect blend of comfort, convenience, and sustainability at Holiday Inn Express Sydney Airport.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 8705 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 6.8
Overall Experience: 8.8
L
Louise • family_with_children • au
5
Unfortunately, we would not choose to stay there again.
Cons:

We asked to be moved to another room as the room was dirty. The phone had grot on it, the walls were dirty, the blind was ripped, the room stank. The hallway was dirty with rubbish on the ground and it didn't look like it had been vacuumed with smaller litter on it also.

2026-02-14 • via Nuitee
C
Catherine • family_with_children • au
8
2026-02-14 • via Nuitee
W
Wendy • family_with_children • au
10
Pros:

Just a fabulous place to stay

Cons:

Nothing

2026-02-14 • via Nuitee
W
Wendy • couple • au
9
Was great stopover for our overnight stay
Pros:

Great price friendly staff
Great breakfast supplied

Cons:

Not close to takeaway shops

2026-02-13 • via Nuitee
G
Guada • extended_group • au
10
Definitely will be back
Pros:

Clean and friendly staff specially Mahdi

Cons:

Take away breakfast offer

2026-02-13 • via Nuitee
J
Jeremy • couple • au
8
2026-02-13 • via Nuitee
R
Raeleen • couple • au
10
Great hotel for overnight stay
Pros:

Close to airport, clean and staff friendly and helpful. Nice breakfast. Perfect for overnight layover

Cons:

Nothing

2026-02-13 • via Nuitee
D
Darragh • family_with_children • au
7
2026-02-13 • via Nuitee
L
Leon • couple • au
10
Awesome location, friendly staff, Neat and tidy. Thanks
2026-02-12 • via Nuitee
G
Glyn • family_with_children • gb
9
2026-02-12 • via Nuitee
K
Katarzyna • couple • pl
9
2026-02-12 • via Nuitee
F
FUNG YING • extended_group • hk
9
Pros:

住宿房間、非常清潔
有早餐👍

Cons:

泊車要Aus$35

2026-02-12 • via Nuitee
S
Steven • family_with_children • au
9
2026-02-12 • via Nuitee
G
Glyn • family_with_children • gb
9
Pros:

Stayed here before, perfect for the airport, goid shuttle service

2026-02-12 • via Nuitee
A
Athraa • family_with_children • nz
9
Pros:

Quite, breakfast buffet,

Cons:

It would be if a blow dryer, some water in the fridge.

2026-02-12 • via Nuitee
F
Fengcheng • family_with_children • tw
9
Pros:

Good location, free breakfast,
free luggage locker

Cons:

No complaints with this price.

2026-02-12 • via Nuitee
R
Rajani • couple • in
10
2026-02-12 • via Nuitee
C
Catherine • couple • au
10
Pros:

Close to the airport comfortable, clean and good facilities

2026-02-11 • via Nuitee
J
Jeffery • couple • au
8
Okay for a quick stay.
Pros:

Bathroom facilities were great, bed was okay but small.

Cons:

Bed was small, breakfast was not up to other Holiday Express variety and standards.

2026-02-11 • via Nuitee
D
Dianne • solo_traveller • au
8
Reasonable
Pros:

Proximity to qantas domestic terminal

2026-02-11 • via Nuitee