Holiday Inn Express Sydney Airport by IHG

Hotels
•
Holiday Inn Express
8.3 (9991 reviews)
2-12 Sarah Street , Sydney , au
+61 2 8364 9111

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Comfortable rooms
Cons:
Overpriced
Cleanliness issues
Weak breakfast options

Categories

Cleanliness
7.8
There were mentions of cleanliness not being up to standard, with several reviews indicating that the room was not that clean and cleaning was inconsistent.
Service
9.3
The staff were frequently described as friendly and helpful, with positive comments about their willingness to assist, particularly with check-out.
Location
9.3
Multiple reviews highlighted the proximity to the airport and convenience for travelers, indicating it as a major advantage.
Room Quality
8.3
Rooms were generally described as comfortable and well-equipped, with some small criticisms related to size and cleanliness.
Amenities
8.3
Amenities were mentioned positively, with good bathroom facilities cited, though some limited offerings were noted in specific reviews.
Value for Money
7.8
Comments about pricing indicated that some found it overpriced given the quality of the room and breakfast offerings.
Food and Beverage
6.8
There were significant complaints regarding breakfast options, cited as one of the weakest aspects of the stay, lacking quality and variety.
Overall Experience
8.8
Overall, guests expressed satisfaction with their stay, highlighting the convenience and comfort, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:32

Property Description

City Views and Free WiFi
Enjoy stunning city views from your room at Holiday Inn Express Sydney Airport while staying connected with complimentary high-speed WiFi throughout the property.

Convenient Amenities
Relax and unwind in guest rooms equipped with modern amenities like air conditioning, flat-screen TV, and a private bathroom. Start your day right with a continental 'Express Start' breakfast.

Green and Sustainable
Feel good about your stay knowing that Holiday Inn Express Sydney Airport holds a 5.5-star NABERS Energy rating with GreenPower, demonstrating a commitment to sustainability.

Book now to experience the perfect blend of comfort, convenience, and sustainability at Holiday Inn Express Sydney Airport.

Important information:

-Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.
-Please be informed the hotel bar will be undergoing a refurbishment and will be closed daily between the hours 6:00am – 4:00pm, between Monday 23rd March and Friday 10th April 2025. The bar will remain open outside of the stated hours (4:00pm onwards) throughout this time, subject to unforseen delays in works.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Location

Guest Reviews

8.3
Based on 9991 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 6.8
Overall Experience: 8.8
K
Karolina • couple • pl
10
Pros:

Blisko lotniska , można przejść na piechotę jesli nie masz duzych bagaży . Lądując na international bierze się shuttle bezpłatny na domestic i tam można juz iść pieszo do hotelu.

Wygodne łóżka, czysto, super.

Cons:

Brak świeżych warzyw na śniadaniu

2026-09-12 • via Nuitee
D
Deborah • couple • au
8
Pros:

Clean, quiet, comfy, room fairly spacious.

Cons:

Breakfast adequate fir stopover, but please, use proper eggs, not the fake stuff!!

2026-09-12 • via Nuitee
G
Gael • solo_traveller • gb
10
Perfect for the short stay we needed
Pros:

Only a very short taxi drive from the airport

2026-09-12 • via Nuitee
M
Melinda • couple • nz
10
Fantastic experience start to finish. Would highly recommend this wonderful hotel.
Pros:

Staff friendly, welcoming and so helpful from the front desk to the catering all were high quality interactions. Breakfasts were delicious and such a great start to the day, just enough variety to cater for all taste buds.
Easy to use the shuttle and book for return journey. Even though we arrived earlier than check in time hotel was able to give us a room which was available. They didn't have to check for us but they did, which meant we could settle in and head immediately off for some Sydney sites.
Room was quiet, shower pressure was amazing and it was just the right size for two.
Our experience with this hotel was fantastic from start to finish. If we are ever able to come back to Sydney we would definitely stay here again.

Cons:

Honestly, I am really scraping to find anything that could be improved upon. Possibly the lifts are a little slower than we are used to but that is really not an issue as such I believe it was just the high volume of traffic using them.

2026-09-12 • via Nuitee
A
amanda • solo_traveller • au
7
Enjoyable stay. Friendly helpful staff
Pros:

Location, ease of parking, friendly staff, clean

Cons:

Breakfast - not many hot options.
Not many in room dinner options
I was in room 233 next to the laundry and could hear the dryer at night.

2026-09-11 • via Nuitee
B
Brad • couple • au
8
Pros:

Easy close to airport

Cons:

No fruit in go breakfast buffet does not open to 7

2026-09-11 • via Nuitee
H
Helen • solo_traveller • au
9
Pros:

Close to airport

Cons:

Bed too hatd

2026-09-11 • via Nuitee
R
rosslyn • couple • au
10
Pros:

Staff friendly short overtime stay and they were very helpful

Cons:

Nothing

2026-09-11 • via Nuitee
K
Kylie • couple • au
8
2026-09-11 • via Nuitee
D
David Brian • solo_traveller • au
8
Pros:

Great rooms at a great price. The airport shuttle is very welcome.

2026-09-11 • via Nuitee
P
Pam • solo_traveller • nz
10
Great place to stay, handle shuttle service. would stay again for sure.
Pros:

Lovely receptionist, lovely room, free packed breakfast to go as I left early.

Cons:

Nothing

2026-09-11 • via Nuitee
B
Brayden • couple • au
10
2026-09-11 • via Nuitee
P
Peter • couple • au
10
Would book it again
Pros:

Easy to find great meals

Cons:

Nothing

2026-09-10 • via Nuitee
P
Pankaj • couple • ke
6
Adequate
Pros:

Breakfast was quite poor but adequate..

Cons:

The shuttle from airport was delayed by more than 25 minutes in the cold. The location of shuttle bus station is quite ridiculous. It is almost 1 km away!! This is very difficult when you are travelling luggage!! Also charging $12 for a very short ride is expensive and should be provided for free.

2026-09-10 • via Nuitee
G
Gosta • solo_traveller • se
8
2026-09-10 • via Nuitee
A
Alison • couple • gb
7
Very convenient for airport
Pros:

Location was good for us dropping a car and getting to the airport.
Shower good
Bed comfy

Cons:

Air Con was not very good
It was too hot in room, the air con was locked on 19 degrees. Couldn’t open a window.

2026-09-10 • via Nuitee
C
Cecilia • couple • ch
1
Schlecht und nicht vertrauenswürdig. Nie wieder!
Pros:

Das Bett war bequem für 1 Nacht völlig in Ordnung.

Cons:

Ich habe einen persönlichen Gegenstand im Wert von 1.500 € in meinem Zimmer vergessen. Nach dem Check-out war ich noch einige Zeit in der Lobby, um meine SIM-Karte einzurichten.
Als ich etwa fünf Stunden später, nachdem ich bereits in meinem neuen Hotel angekommen war, bemerkt habe, dass ich den Gegenstand im Zimmer vergessen hatte, habe ich umgehend das Hotel angerufen. Mir wurde lediglich mitgeteilt, dass nichts gefunden worden sei und man dies bedauere.
Ich finde diesen Umgang äußerst enttäuschend und inakzeptabel. Sollte der Gegenstand tatsächlich vom Reinigungspersonal gefunden worden sein, ist es nicht nachvollziehbar, dass er entweder einfach entsorgt oder nicht ordnungsgemäß abgegeben wurde.
Ich reise sehr viel und habe weltweit bereits in zahlreichen Hotels übernachtet. Einen derart enttäuschenden und verantwortungslosen Umgang mit einem vergessenen persönlichen Gegenstand habe ich bisher noch nie erlebt.
Ich erwarte, dass der Vorfall nochmals gründlich geprüft wird und insbesondere mit dem Reinigungspersonal Rücksprache gehalten wird. Bei einem Gegenstand im Wert von 1.500 € kann ich mich mit der einfachen Aussage, dass „nichts gefunden wurde“, nicht zufrieden geben.

2026-09-10 • via Nuitee
J
Jo • family_with_children • au
10
2026-09-10 • via Nuitee
G
Gary • solo_traveller • au
7
2026-09-10 • via Nuitee
L
Lenore • extended_group • au
8
Quite pleasant. Good storage facilities and shuttle bus service
Pros:

Na

Cons:

The beds and pillows were very uncomfortable

2026-09-10 • via Nuitee