Holiday Inn Express Sydney Airport by IHG

Hotels
•
Holiday Inn Express
8.3 (8790 reviews)
2-12 Sarah Street , Sydney , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Comfortable rooms
Cons:
Overpriced
Cleanliness issues
Weak breakfast options

Categories

Cleanliness
7.8
There were mentions of cleanliness not being up to standard, with several reviews indicating that the room was not that clean and cleaning was inconsistent.
Service
9.3
The staff were frequently described as friendly and helpful, with positive comments about their willingness to assist, particularly with check-out.
Location
9.3
Multiple reviews highlighted the proximity to the airport and convenience for travelers, indicating it as a major advantage.
Room Quality
8.3
Rooms were generally described as comfortable and well-equipped, with some small criticisms related to size and cleanliness.
Amenities
8.3
Amenities were mentioned positively, with good bathroom facilities cited, though some limited offerings were noted in specific reviews.
Value for Money
7.8
Comments about pricing indicated that some found it overpriced given the quality of the room and breakfast offerings.
Food and Beverage
6.8
There were significant complaints regarding breakfast options, cited as one of the weakest aspects of the stay, lacking quality and variety.
Overall Experience
8.8
Overall, guests expressed satisfaction with their stay, highlighting the convenience and comfort, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:32

Property Description

City Views and Free WiFi
Enjoy stunning city views from your room at Holiday Inn Express Sydney Airport while staying connected with complimentary high-speed WiFi throughout the property.

Convenient Amenities
Relax and unwind in guest rooms equipped with modern amenities like air conditioning, flat-screen TV, and a private bathroom. Start your day right with a continental 'Express Start' breakfast.

Green and Sustainable
Feel good about your stay knowing that Holiday Inn Express Sydney Airport holds a 5.5-star NABERS Energy rating with GreenPower, demonstrating a commitment to sustainability.

Book now to experience the perfect blend of comfort, convenience, and sustainability at Holiday Inn Express Sydney Airport.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 8790 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 6.8
Overall Experience: 8.8
N
Nina • extended_group • si
9
2x smo tu rezervirali v treh tednih. Bili zadovoljni.
Pros:

Lokacija izvrstna, na letališče gres ob lepem vremenu lahko peš. Čisto, udobno. Zajtrk korekten sladko/slano. Osebje prijazno. Do podzemne železnice 15 minut hoje.

Cons:

Različne cene za dva termina…v roku 3 tednov….

2026-02-28 • via Nuitee
Y
Yung-Cheng • extended_group • tw
9
2026-02-28 • via Nuitee
B
Bunei • family_with_children • au
9
2026-02-28 • via Nuitee
C
Chao • family_with_children • cn
7
Pros:

离机场很近，新客打国际didi花费18刀左右吧。早餐能吃饱，但是味道还是偏西式的胃口。可以自行打一杯咖啡带走，如需打包早点，管服务员要餐盒即可。相比前台工作人员，早餐的服务员很热情！

2026-02-28 • via Nuitee
F
Florence • family_with_children • fr
8
Pros:

Amabilité et gentillesse du personnel.

2026-02-28 • via Nuitee
D
dariusz • family_with_children • pl
9
2026-02-28 • via Nuitee
C
Christina • solo_traveller • se
6
Pros:

Bra läge

Cons:

Mycket smutsigt i receptions- och serveringsområdet

2026-02-27 • via Nuitee
M
Mark • couple • au
9
2026-02-27 • via Nuitee
G
George • solo_traveller • us
7
2026-02-27 • via Nuitee
R
Roger • couple • us
8
Nice hotel right near the airport.
Pros:

Very nice breakfast although it was laid out in a way that caused congestion. I liked the blackout curtains and the nice shower. There were plenty of plugs and USBs around the room. The night light in the bathroom would have been a nice feature except that the walls of the bathroom were frosted glass with caused the bed area to be flooded with light if the nightlight was on. I ended up taping something over the light so just enough light came through as a nightlight. The $35 for parking was a shock. We were able to walk to a variety of restaurants from the hotel.

Cons:

No little cinnamon rolls????? I thought they were the signature of Holiday Inns.

2026-02-27 • via Nuitee
P
Pauline • family_with_children • au
8
Pros:

Friendly and helpful staff.

Cons:

The breakfast was not as good as the IHG Melbourne.

2026-02-27 • via Nuitee
C
Cathy • couple • au
9
2026-02-27 • via Nuitee
S
Samantha • couple • au
5
2026-02-27 • via Nuitee
M
Margaret • couple • au
8
Pros:

Room was good and breakfast satifactory

2026-02-27 • via Nuitee
G
Gi YON • family_with_children • au
7
Pros:

Free breakfast

Cons:

Room is bit far from lift

2026-02-27 • via Nuitee
P
Poodle Power • family_with_children • au
10
Hidden gem
Pros:

The staff were fabulous. We talked to three during our stay and all were exceptionally helpful. Thank you! Room was larger than we expected and we have already rebooked

Cons:

Cleaning was the only thing we were disappointed with

2026-02-26 • via Nuitee
A
Albertus T.J. • couple • nl
9
Pros:

Nice staff, shuttle bus from and to the airport, clean and modern room . Good breakfast

Cons:

-

2026-02-26 • via Nuitee
S
Sylvia Dass • couple • au
10
Hotel was an excellent choice and the cost was a fair price including breakfast for 2 people
Pros:

Bed and pillows were very comfortable, firm like ours at home

Cons:

Taxi's at the Domestic Airport, refusing to take 2 people for short 1km ride request from a person with a disability to walk

2026-02-26 • via Nuitee
G
Gaitonde • extended_group • au
8
2026-02-26 • via Nuitee
J
John • family_with_children • gb
9
Pros:

Ideal for single night stay if using Sydney airport.
Very clean and comfortable
Excellent shuttle service to airport
Good Value for money.

Cons:

We missed breakfast because of very early morning flight.
A complementary breakfast bag was available but offerings were poor. Could be improved.

2026-02-26 • via Nuitee