Holiday Inn Express Sydney Airport by IHG

Hotels
•
Holiday Inn Express
8.3 (8790 reviews)
2-12 Sarah Street , Sydney , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Comfortable rooms
Cons:
Overpriced
Cleanliness issues
Weak breakfast options

Categories

Cleanliness
7.8
There were mentions of cleanliness not being up to standard, with several reviews indicating that the room was not that clean and cleaning was inconsistent.
Service
9.3
The staff were frequently described as friendly and helpful, with positive comments about their willingness to assist, particularly with check-out.
Location
9.3
Multiple reviews highlighted the proximity to the airport and convenience for travelers, indicating it as a major advantage.
Room Quality
8.3
Rooms were generally described as comfortable and well-equipped, with some small criticisms related to size and cleanliness.
Amenities
8.3
Amenities were mentioned positively, with good bathroom facilities cited, though some limited offerings were noted in specific reviews.
Value for Money
7.8
Comments about pricing indicated that some found it overpriced given the quality of the room and breakfast offerings.
Food and Beverage
6.8
There were significant complaints regarding breakfast options, cited as one of the weakest aspects of the stay, lacking quality and variety.
Overall Experience
8.8
Overall, guests expressed satisfaction with their stay, highlighting the convenience and comfort, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:32

Property Description

City Views and Free WiFi
Enjoy stunning city views from your room at Holiday Inn Express Sydney Airport while staying connected with complimentary high-speed WiFi throughout the property.

Convenient Amenities
Relax and unwind in guest rooms equipped with modern amenities like air conditioning, flat-screen TV, and a private bathroom. Start your day right with a continental 'Express Start' breakfast.

Green and Sustainable
Feel good about your stay knowing that Holiday Inn Express Sydney Airport holds a 5.5-star NABERS Energy rating with GreenPower, demonstrating a commitment to sustainability.

Book now to experience the perfect blend of comfort, convenience, and sustainability at Holiday Inn Express Sydney Airport.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 8790 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 6.8
Overall Experience: 8.8
L
Leigh-Ann • extended_group • au
6
Ok
Pros:

Breakfast had a good selection but cold.

Cons:

Bed wasnt made properly. I had a double doona cover on a single bed which was really screwed around making the top sheet uncomfortable. I had to remake.

2026-03-29 • via Nuitee
O
Oxana • couple • th
4
2026-03-28 • via Nuitee
B
Bethany • couple • gb
8
Clean and comfortable but too expensive
Pros:

Room was clean I liked the bathroom and shower, i liked the mini kitchen that we could make tea in.

Cons:

Taxi call button either didnt work or taxi just never showed up. We had to order our own.
We had to leave before the time of the breakfast - I would prefer this as an extra cost or add on so we didnt have to pay for something we couldnt use.

2026-03-28 • via Nuitee
H
Henry • couple • nz
10
2026-03-28 • via Nuitee
S
Stewart • family_with_children • au
10
2026-03-28 • via Nuitee
S
Susan • couple • gb
9
2026-03-28 • via Nuitee
W
Wendy • couple • au
7
2026-03-28 • via Nuitee
D
Desley • couple • au
8
Pros:

A little far to walk from domestic 20 minutes?$12 shuttle to international alliw 20 min als0

Cons:

Walking directions not attachef

2026-03-27 • via Nuitee
P
Peggy • solo_traveller • sz
6
Convenient but the hotel could do more to make the stay more pleasant for overnight travellers
Pros:

Closeness to the airport.

Cons:

Aircon was digital and a bit hard to control; airport shuttle was not free and the hotel restaurant had a very limited Americanised menu.

2026-03-27 • via Nuitee
I
Ian • couple • au
9
2026-03-27 • via Nuitee
D
David • couple • au
9
Will stay on return trip. Usually stay at HI @ Bondi Junction.
Pros:

Check-in and out very easy, room was very comfortable.

Cons:

Nothing

2026-03-27 • via Nuitee
M
Misaki • couple • jp
7
良かったです
2026-03-27 • via Nuitee
J
JOHN • couple • au
9
Enjoyable stay and would happily rebook on my next trip.
Pros:

Breakfast was an excellent start to the day.
The room and bathroom were a bit different to your average room. It was well designed and showed that a lot of thought went into it design.
Beds were comfortable.
Lightning was very good.
Ample ports to charge phone and watch.

Cons:

Sharp edge on shower door handle. I cut my arm on it. Not uncommon for me as I am almost 70 and the skin is thin.

2026-03-27 • via Nuitee
K
Karin • family_with_children • ch
10
Pros:

Tiptop für vor oder nach einem Abflug. Alles da was es braucht. Wir würden wieder hier buchen.

Cons:

Nichts

2026-03-27 • via Nuitee
S
Samantha • extended_group • au
9
Great location, easy to walk from airport, clean, comfortable and minimal noise, really great!!!
Pros:

The breakfast included was a great addition, whilst the selection was small the quality was fresh and delicious!

Cons:

The ONLY negative I have is the bed sheet placed directly on plastic mattress protector. Of course a mattress protector is essential for cleanliness, I prefer a layer between the plastic and sheet.

2026-03-27 • via Nuitee
H
Helen • family_with_children • au
7
Pros:

Comfortable bed , great shower, very nice hot breakfast

Cons:

Entrance not very pleasant, no seating whilst waiting for shuttle to airport, room was very small with very little space to move , there was no basic tea only green and earlgrey.

2026-03-26 • via Nuitee
M
Maria Belinda • couple • au
10
Pros:

Everything and the nice receptionist

Cons:

Nothing

2026-03-26 • via Nuitee
S
Signe • family_with_children • dk
10
2026-03-26 • via Nuitee
E
Elizabeth • couple • au
9
Pros:

Everything we wanted and friendly staff

Cons:

Na

2026-03-26 • via Nuitee
A
Amanda • family_with_children • au
7
Quick stop over on way to airport
Pros:

Buffet breakfast

Cons:

Ran out of food on Wednesday evening.
No pizza no soup

2026-03-26 • via Nuitee