Holiday Inn Express Sydney Airport by IHG

Hotels
•
Holiday Inn Express
8.3 (9759 reviews)
2-12 Sarah Street , Sydney , au

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Comfortable rooms
Cons:
Overpriced
Cleanliness issues
Weak breakfast options

Categories

Cleanliness
7.8
There were mentions of cleanliness not being up to standard, with several reviews indicating that the room was not that clean and cleaning was inconsistent.
Service
9.3
The staff were frequently described as friendly and helpful, with positive comments about their willingness to assist, particularly with check-out.
Location
9.3
Multiple reviews highlighted the proximity to the airport and convenience for travelers, indicating it as a major advantage.
Room Quality
8.3
Rooms were generally described as comfortable and well-equipped, with some small criticisms related to size and cleanliness.
Amenities
8.3
Amenities were mentioned positively, with good bathroom facilities cited, though some limited offerings were noted in specific reviews.
Value for Money
7.8
Comments about pricing indicated that some found it overpriced given the quality of the room and breakfast offerings.
Food and Beverage
6.8
There were significant complaints regarding breakfast options, cited as one of the weakest aspects of the stay, lacking quality and variety.
Overall Experience
8.8
Overall, guests expressed satisfaction with their stay, highlighting the convenience and comfort, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:32

Property Description

City Views and Free WiFi
Enjoy stunning city views from your room at Holiday Inn Express Sydney Airport while staying connected with complimentary high-speed WiFi throughout the property.

Convenient Amenities
Relax and unwind in guest rooms equipped with modern amenities like air conditioning, flat-screen TV, and a private bathroom. Start your day right with a continental 'Express Start' breakfast.

Green and Sustainable
Feel good about your stay knowing that Holiday Inn Express Sydney Airport holds a 5.5-star NABERS Energy rating with GreenPower, demonstrating a commitment to sustainability.

Book now to experience the perfect blend of comfort, convenience, and sustainability at Holiday Inn Express Sydney Airport.

Important information:

-Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.
-Please be informed the hotel bar will be undergoing a refurbishment and will be closed daily between the hours 6:00am – 4:00pm, between Monday 23rd March and Friday 10th April 2025. The bar will remain open outside of the stated hours (4:00pm onwards) throughout this time, subject to unforseen delays in works.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 9759 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 6.8
Overall Experience: 8.8
M
Maybellyn • solo_traveller • au
8
2026-07-18 • via Nuitee
A
Adriana • solo_traveller • br
10
Pros:

Praticamente dentro do aeroporto, terminal internacional.

Cons:

Poderia ter ao menos água no quarto.

2026-07-18 • via Nuitee
S
Sherrie • couple • au
9
clean value for money hotel with attentive helpful staff very near to airport recommended.
Pros:

Reasonable value for money. very helpful staff. Great location very close to international airport by shuttle/

Cons:

there is always room for improvement.

2026-07-18 • via Nuitee
C
Cristina • solo_traveller • ph
6
Pros:

Maria is nice and helpful. I saw her helping a boy to get nearer to the table he could eat more comfortably.

Cons:

The lady at the counter is not too cordial. Sorry forgot her name but with long hair.

2026-07-18 • via Nuitee
B
Bozena • solo_traveller • au
10
2026-07-18 • via Nuitee
C
Cheryl • couple • au
9
2026-07-18 • via Nuitee
M
Megan • family_with_children • au
8
2026-07-18 • via Nuitee
T
Timothy • solo_traveller • au
10
2026-07-18 • via Nuitee
S
Susan • solo_traveller • nz
10
2026-07-18 • via Nuitee
S
Stephen • couple • au
8
Enjoyed the stay …
Pros:

Close to the airports and easy to get there … by walking

Cons:

The meal area and breakfast was served too late to take advantage of breakfast included…

2026-07-18 • via Nuitee
R
Rossi • solo_traveller • it
10
Perfect for a one night stay after travelling
Pros:

Clean, nice

2026-07-18 • via Nuitee
M
Margie • solo_traveller • au
10
Pros:

I was very happy.

Cons:

Not a very big dinner menu limited seating

2026-07-18 • via Nuitee
S
Sara • solo_traveller • au
8
Cons:

Beds were rather uncomfortable and the pillows were not user friendly either

2026-07-18 • via Nuitee
F
Fedor • solo_traveller • nl
9
Pros:

Meer dan nette kamer met heerlijke badkamer. Met shuttle dicht bij vliegveld.

2026-07-17 • via Nuitee
L
Linda • solo_traveller • au
8
Convenient
Pros:

Close to the airport

2026-07-17 • via Nuitee
N
Nkomo • solo_traveller • au
9
2026-07-17 • via Nuitee
L
Linda • solo_traveller • au
6
Location
Pros:

Location

Cons:

Bed was uncomfortable, tv didn't work. Paid for extra floor space but felt cramped.

2026-07-17 • via Nuitee
P
Pinchisi • family_with_children • au
6
It was fair
Pros:

The location and outlook

Cons:

Small sitting area for breakfast

2026-07-17 • via Nuitee
P
Peter • solo_traveller • au
9
Good value
Pros:

Clean. Friendly staff. Value for money

2026-07-16 • via Nuitee
G
Gregory • solo_traveller • au
7
2026-07-16 • via Nuitee