Holiday Inn Express Sydney Airport by IHG

Hotels
•
Holiday Inn Express
8.3 (9130 reviews)
2-12 Sarah Street , Sydney , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Comfortable rooms
Cons:
Overpriced
Cleanliness issues
Weak breakfast options

Categories

Cleanliness
7.8
There were mentions of cleanliness not being up to standard, with several reviews indicating that the room was not that clean and cleaning was inconsistent.
Service
9.3
The staff were frequently described as friendly and helpful, with positive comments about their willingness to assist, particularly with check-out.
Location
9.3
Multiple reviews highlighted the proximity to the airport and convenience for travelers, indicating it as a major advantage.
Room Quality
8.3
Rooms were generally described as comfortable and well-equipped, with some small criticisms related to size and cleanliness.
Amenities
8.3
Amenities were mentioned positively, with good bathroom facilities cited, though some limited offerings were noted in specific reviews.
Value for Money
7.8
Comments about pricing indicated that some found it overpriced given the quality of the room and breakfast offerings.
Food and Beverage
6.8
There were significant complaints regarding breakfast options, cited as one of the weakest aspects of the stay, lacking quality and variety.
Overall Experience
8.8
Overall, guests expressed satisfaction with their stay, highlighting the convenience and comfort, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:32

Property Description

City Views and Free WiFi
Enjoy stunning city views from your room at Holiday Inn Express Sydney Airport while staying connected with complimentary high-speed WiFi throughout the property.

Convenient Amenities
Relax and unwind in guest rooms equipped with modern amenities like air conditioning, flat-screen TV, and a private bathroom. Start your day right with a continental 'Express Start' breakfast.

Green and Sustainable
Feel good about your stay knowing that Holiday Inn Express Sydney Airport holds a 5.5-star NABERS Energy rating with GreenPower, demonstrating a commitment to sustainability.

Book now to experience the perfect blend of comfort, convenience, and sustainability at Holiday Inn Express Sydney Airport.

Important information:

-Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.
-Please be informed the hotel bar will be undergoing a refurbishment and will be closed daily between the hours 6:00am – 4:00pm, between Monday 23rd March and Friday 10th April 2025. The bar will remain open outside of the stated hours (4:00pm onwards) throughout this time, subject to unforseen delays in works.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 9130 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 6.8
Overall Experience: 8.8
D
Deborah • couple • gb
9
2026-04-18 • via Nuitee
J
Jasmin • family_with_children • de
6
O.k. für eine Nacht
Pros:

Für eine Nacht o.k.

Cons:

Das Frühstücksbuffet war nicht lecker

2026-04-18 • via Nuitee
C
Cathy • solo_traveller • au
10
2026-04-18 • via Nuitee
L
LIYA • couple • in
8
2026-04-18 • via Nuitee
A
Andreiatsj • solo_traveller • br
10
2026-04-18 • via Nuitee
J
Jade • solo_traveller • au
10
2026-04-18 • via Nuitee
C
Callan • couple • au
8
2026-04-18 • via Nuitee
R
Ruth • family_with_children • au
6
2026-04-18 • via Nuitee
D
Donna • family_with_children • au
10
Very handy location and comfortable stay.
Pros:

It was clean and comfortable. The breakfast staff were very friendly.

2026-04-18 • via Nuitee
D
Daniel • couple • au
6
Was ok for an airport hotel
Pros:

Breakfast was busy but good

Cons:

Shuttle wasn’t there, had to walk with bags from airport

2026-04-17 • via Nuitee
E
Elizabeth • solo_traveller • au
10
Convenient, clean, great value with smiles on top.
Pros:

Perfect stop for a night when returning from overseas on a late flight. Included breakfast was simple but fresh and very delicious. Rooms were very quiet, and beds comfy.

Cons:

Nothing, it was all great

2026-04-17 • via Nuitee
B
Brett • solo_traveller • au
10
2026-04-16 • via Nuitee
G
Gerard • couple • nl
8
Goed hotel, vlakbij vliegveld.
Pros:

Goede kamers, inclusief goed bed, kussens en verduistering. Goed ontbijt. En vlak bij vliegveld.

Cons:

Kamerpas werkt met de lift alleen voor eigen verdieping. Dit is vervelend als je een gezelschap hebt over meerdere verdiepingen.

2026-04-16 • via Nuitee
T
Troy • solo_traveller • au
10
2026-04-16 • via Nuitee
A
ANAND • couple • in
1
experience quite disappointing
Pros:

Dear Sir/Madam,

I would like to express my dissatisfaction with the breakfast provided during my recent stay. Unfortunately, the quality was not up to the mark.

For all three days, the menu remained the same, consisting only of bread, yogurt, and scrambled eggs. There was no variety or freshness, which made the experience quite disappointing.

Due to this, I regret to say that we would not consider staying again through Booking.com if such standards are maintained.

I hope you take this feedback seriously and work towards improving your services.
Anand Khare & Seema in Room No.the bre 604

Cons:

all three days, the menu remained the same, consisting only of bread, yogurt, and scrambled eggs. There was no variety or freshness, which made the experience quite disappointing.

2026-04-16 • via Nuitee
A
Alyssa • couple • au
7
2026-04-16 • via Nuitee
R
Rayner • solo_traveller • au
10
2026-04-15 • via Nuitee
J
James • solo_traveller • us
9
Enjoyed my stay here. Parking price was the only negative.
Pros:

Close to the airport with clean and comfortable room

Cons:

$35 a night to park there. I returned my rental car early instead of parking there.

2026-04-15 • via Nuitee
J
John • solo_traveller • us
8
Convenient location with caveats!
Pros:

Helpful staff. Ability to walk to Domestic Terminal. Access to public transportation.

Cons:

Tiny room. Mediocre breakfast. Check in is one floor up, so unnecessary elevator trips are required when leaving and arriving.

2026-04-15 • via Nuitee
• solo_traveller • au
5
2026-04-15 • via Nuitee