Holiday Inn Express Sydney Airport by IHG

Hotels
Holiday Inn Express
8.3 (9658 reviews)
2-12 Sarah Street , Sydney , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Comfortable rooms
Cons:
Overpriced
Cleanliness issues
Weak breakfast options

Categories

Cleanliness
7.8
There were mentions of cleanliness not being up to standard, with several reviews indicating that the room was not that clean and cleaning was inconsistent.
Service
9.3
The staff were frequently described as friendly and helpful, with positive comments about their willingness to assist, particularly with check-out.
Location
9.3
Multiple reviews highlighted the proximity to the airport and convenience for travelers, indicating it as a major advantage.
Room Quality
8.3
Rooms were generally described as comfortable and well-equipped, with some small criticisms related to size and cleanliness.
Amenities
8.3
Amenities were mentioned positively, with good bathroom facilities cited, though some limited offerings were noted in specific reviews.
Value for Money
7.8
Comments about pricing indicated that some found it overpriced given the quality of the room and breakfast offerings.
Food and Beverage
6.8
There were significant complaints regarding breakfast options, cited as one of the weakest aspects of the stay, lacking quality and variety.
Overall Experience
8.8
Overall, guests expressed satisfaction with their stay, highlighting the convenience and comfort, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:32

Property Description

City Views and Free WiFi
Enjoy stunning city views from your room at Holiday Inn Express Sydney Airport while staying connected with complimentary high-speed WiFi throughout the property.

Convenient Amenities
Relax and unwind in guest rooms equipped with modern amenities like air conditioning, flat-screen TV, and a private bathroom. Start your day right with a continental 'Express Start' breakfast.

Green and Sustainable
Feel good about your stay knowing that Holiday Inn Express Sydney Airport holds a 5.5-star NABERS Energy rating with GreenPower, demonstrating a commitment to sustainability.

Book now to experience the perfect blend of comfort, convenience, and sustainability at Holiday Inn Express Sydney Airport.

Important information:

-Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.
-Please be informed the hotel bar will be undergoing a refurbishment and will be closed daily between the hours 6:00am – 4:00pm, between Monday 23rd March and Friday 10th April 2025. The bar will remain open outside of the stated hours (4:00pm onwards) throughout this time, subject to unforseen delays in works.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 9658 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 6.8
Overall Experience: 8.8
C
Carlos family_with_children ar
8
IDEAL PARA ALOJARSE EN TRANSITO
Pros:

Cumplió bien con nuestra expectativa para una noche en transito cerca del aeropuerto. Desayuno bueno

Cons:

no identificamos algo que no nos haya gustado

2026-06-28 via Nuitee
C
Cherie solo_traveller au
10
2026-06-27 via Nuitee
O
Olivia extended_group au
8
2026-06-27 via Nuitee
J
Jeffrey family_with_children au
9
2026-06-27 via Nuitee
C
Clara couple au
7
2026-06-27 via Nuitee
J
Jordan family_with_children au
7
2026-06-27 via Nuitee
A
Anthony solo_traveller au
8
Pros:

Shuttle bus to and from the airport seems to work okay. Works well when going to the airport and have an allocated pickup time from the hotel. However when going to the hotel, the waiting area at the airport is a bit exposed if rainy and windy.

Cons:

A bit far from most restaurants. I ended up getting Uber Eats which workied ok for my gluten-free diet. There may be a pub a couple of blocks away.

2026-06-27 via Nuitee
L
Lori family_with_children au
10
2026-06-27 via Nuitee
K
Kylie family_with_children au
10
2026-06-27 via Nuitee
C
Claire couple au
10
2026-06-26 via Nuitee
L
Lilian family_with_children au
10
Excellent
Pros:

Very close to the airport

2026-06-26 via Nuitee
T
Trudy family_with_children au
5
2026-06-26 via Nuitee
M
Michael solo_traveller au
9
2026-06-26 via Nuitee
F
Felicity couple au
9
We had a great stay before our flight home
Pros:

Friendly and helpful staff

Cons:

It was all good

2026-06-25 via Nuitee
L
lesley couple au
7
Perfect for overnight stay prior to flying out next day
Pros:

Walking distance to Mascot and Domestic terminals

Cons:

Restaurant food wasn’t as good as I’ve had before

2026-06-25 via Nuitee
S
Sean family_with_children au
10
Pros:

Location and friendliness

Cons:

It was all great

2026-06-25 via Nuitee
T
Tammy couple au
4
Wouldn’t stay there again
Pros:

Just the location to airport

Cons:

I didn’t like that breakfast didn’t start till 6:30am and even then they were late getting the food out.

Had trouble getting out of the car park and found it difficult to get help via the speaker button.

The room didn’t have any hand/body lotion as it was empty- house keeping should have checked this when cleaning the room

Staff werent that friendly or seemed happy to be doing there job - a hello and smile can go a long way.

2026-06-25 via Nuitee
S
Stacey solo_traveller au
10
Pros:

.

2026-06-25 via Nuitee
P
Patrick solo_traveller au
8
2026-06-25 via Nuitee
S
Sean family_with_children au
10
2026-06-25 via Nuitee