Hotel Hacienda Ventana del Cielo

Hotels
8.5 (22 reviews)
Revolucion 20, Amatlan de Quetzalcoatl , Tepoztlán , mx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Tour desk
Massage services
See all facilities

Review Highlights

Pros:
La tranquilidad
La privacidad
El lugar es bonito
Vistas muy bonitas
Cons:
La vía de acceso al lugar
El baño estaba ya muy viejon
La limpieza de la habitación

Categories

Cleanliness
6.75
La limpieza de la habitación fue criticada.
Service
9.25
El personal es servicial y amable.
Location
9.25
Está perfectamente ubicado debajo del cerro de la ventana.
Room Quality
7.75
El baño estaba ya muy viejon.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
8.75
Standard quality for this hotel tier.
Food and Beverage
8.75
Standard quality for this hotel tier.
Overall Experience
8.75
Buen lugar para apartarse del estrés de la ciudad.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:46

Property Description

Outdoor Swimming Pool and Garden Oasis
Indulge in relaxation by the outdoor swimming pool surrounded by lush gardens.

Restaurant and Bar Experience
Enjoy delicious meals at the on-site restaurant and unwind with a refreshing drink at the bar.

Comfortable Rooms with Scenic Views
Experience comfort in rooms with flat-screen TVs, private bathrooms, and some offering balconies with mountain views.

Book your stay at Hotel Hacienda Ventana del Cielo for a memorable retreat in Tepoztlán.

Important information:

A deposit via bank wire is required to secure your reservation. Hotel Hacienda Ventana del Cielo will contact you with instructions after booking, and bank deposit must be made within the first 48 hours after the hotel has contacted the guest with bank information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.5
Based on 22 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.75
R
RUBEN DARIO • couple • mx
3
Malo
Pros:

La vista

Cons:

La limpieza de la habitación

2026-01-19 • via Nuitee
A
Alberto • couple • mx
10
2026-01-19 • via Nuitee
S
Shamel • couple • mx
10
2026-01-05 • via Nuitee
S
Stephany • couple • mx
10
Pros:

La decoración de los exteriores y las pinturas

Cons:

Todo me encanto

2026-01-05 • via Nuitee
E
Erick • couple • mx
7
Buena opción para relajar
Pros:

La vista de la la alberca en la terraza

Cons:

No tienen climatizadas las albercas

2026-01-04 • via Nuitee
N
Nay • extended_group • mx
10
MEGA recomendado
Pros:

Las visitas del hotel son magníficas, muy cómodo y alejado totalmente del ruido.

Cons:

Solo sumaria la calefacción a las albercas, en tiempo de frio es difícil nadar 😅

2026-01-02 • via Nuitee
T
Tatiana Jacqueline • couple • mx
10
Pros:

La hacienda es tal cual se ve en las fotos y tiene una vista espectacular en cada rincón 🥰. El personal fue amable en todo momento, siempre muy atentos y haciendo las mejores recomendaciones para que nuestro viaje fuera el mejor 🥹.

Cons:

Salimos a pasear el sábado desde temprano y cuando regresamos no habían hecho la limpieza de la recámara. De ahí en fuera todo perfecto.

2026-01-02 • via Nuitee
R
Ricardo • couple • mx
10
Pros:

Lo comodo y la privacidad que hay

2025-12-14 • via Nuitee
C
Carolin • extended_group • de
8
2025-12-08 • via Nuitee
U
Uriel • couple • co
8
Buen lugar para apartarse del estrés de la ciudad
Pros:

La tranquilidad

Cons:

La vía de acceso al lugar

2025-11-11 • via Nuitee
G
Gustavo • solo_traveller • mx
9
Pros:

La privacidad

Cons:

El baño estaba ya muy viejon

2025-09-19 • via Nuitee
D
Daniel • couple • mx
8
2025-09-16 • via Nuitee
F
Felipe • couple • mx
10
2025-08-04 • via Nuitee
I
Itzel Panambi • extended_group • mx
10
Un lugar muy bello con personal servicial y amable.
Pros:

El lugar es muy bonito y está perfectamente ubicado debajo del cerro de la ventana.

2025-07-22 • via Nuitee
F
Fabiola • couple • mx
10
Pros:

Si ,tenía vistas muy bonitas

2025-07-14 • via Nuitee
A
Alexandre • young couple • fr
8
Very good
2025-04-17 • via Nuitee
M
Mofmns • young couple • nz
8
Very good
2025-01-01 • via Nuitee
A
Alice • with friends • gb
10
Exceptional
Pros:

My family like it

Cons:

To make the reservation and pay before not in the app is very uncomfortable. They should do it in the app like others

2024-08-09 • via Nuitee
J
Juliana • group • co
9
Superb
2023-08-04 • via Nuitee
G
Gabriela • family with young children • us
8
Very good
Pros:

Excellent service and beautiful view. Manager was excellent in being flexible around deposit misunderstanding. Manager and front desk person were attentive.

Cons:

The rooms could be redecorated to be more modern. Netflix could also be added to the rooms. Bathrooms need a pick me up in terms of lightning and decor.

2023-05-31 • via Nuitee