Crystal Palace Oualidia

Hotels
6.1 (17 reviews)
22 Avenue Hassan II lot PAM Oualidia , Oualidia , ma

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Ironing service
Non-smoking throughout
Coffee Shop on site
Fruits
See all facilities

Review Highlights

Cons:
The hotel was overbooked
Unprofessional handling of reservation

Categories

Cleanliness
2.81
The cleanliness was a concern as the reservation management led to a frustrating experience.
Service
6.78
The reservation management was unprofessional and did not alert the guest about overbooking.
Location
7.32
The hotel location could not be explicitly judged but is assumed to be standard for the hotel category.
Room Quality
7.27
Room quality cannot be judged as the guest did not stay.
Amenities
7.3
Amenities cannot be judged since the guest did not stay at the hotel.
Value for Money
7.26
Value for money cannot be assessed due to the unresolved reservation.
Food and Beverage
7.31
Food and beverage options are unknown as the guest did not have the chance to experience them.
Overall Experience
2.78
The overall experience was highly negative due to stress and mismanagement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 07:14

Property Description

Luxurious Accommodation in Oualidia

Spectacular City Views: Enjoy breathtaking city views from the comfort of your room, a perfect way to start and end your day.

Convenient Amenities: Indulge in the convenience of a restaurant, 24-hour front desk, and free WiFi. Relax and unwind in family rooms or on the terrace.

Delicious Dining Options: Start your day with a delectable breakfast spread including fresh pastries and juice. Craving a caffeine fix? Visit our on-site coffee shop for a delightful experience.

Experience the best of Oualidia at Crystal Palace. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 1 per day.

Location

Guest Reviews

6.1
Based on 17 reviews
Cleanliness: 2.81
Service: 6.78
Location: 7.32
Room Quality: 7.27
Amenities: 7.3
Value for Money: 7.26
Food and Beverage: 7.31
Overall Experience: 2.78
A
Anonymous • group • ma
1
stressful
Cons:

I didn’t stay at the hotel because, when I showed up, the apartment was apparently overbooked and already occupied. Imagine the stress and frustration. What’s even more frustrating is that the person managing the reservation knew the night before that it was overbooked and could have cancelled my reservation to spare me the hassle — but they didn’t. I find that quite unprofessional.

2025-07-09 • via Nuitee
B
Bulbul • family with young children • ma
3
Not worth with the price
Pros:

Location only

Cons:

There was almost no amenities

2025-06-08 • via Nuitee
Z
Zakaria • young couple • ma
8
Very good
2025-01-07 • via Nuitee
H
Hakima • family with young children • ma
4
Disappointing
Pros:

View, location and the friendly staff

Cons:

We’ve liked the design of the appartement but unfortunately It wasn’t clean enough

2023-11-20 • via Nuitee
A
Ayoub • family with young children • ma
9
Superb
Pros:

The view over the ocean
The staff is very kind
Good location and value

2023-09-30 • via Nuitee
R
Rui • young couple • fr
6
Pleasant
Pros:

The restaurant was nice...good and cheap food. Good location, near the beach.

Cons:

The wi-fi didn't work in the room. The shower didn't work properly and in general it was not very clean.
Too expensive to the quality.

2023-07-25 • via Nuitee
S
Smail • family with young children • ma
3
Poor
2023-06-17 • via Nuitee
S
Safae • young couple • ma
9
Superb
2023-06-07 • via Nuitee
A
Abdelhak • young couple • ma
3
Poor
Pros:

The hotel location

Cons:

The hotel location is unestimated by the unprofessionality of the staff and the uncleanliness rooms.

2023-05-01 • via Nuitee
M
Moussaid • family with young children • gb
8
the property is in a really nice position and really nice view
Pros:

wonderful view really nice and clean

Cons:

the wify wasn't not working

2023-04-17 • via Nuitee
S
Silvija • family with young children • lt
1
Bad
2023-04-05 • via Nuitee
R
Rick • solo traveller • ca
5
Go elsewhere
Pros:

if you stay make sure to Patti the bit extra for a balcony. The view is great

Cons:

It was not clean and there were gross handprints all over the wall. No workable wi-fi in the rooms and no towels. Finally got some after 24 hours. Bottom line is it looks like the restaurant staff was taxed (maybe shoulder season) with looking after the hotel side of things and they appeared to have zero interest in doing so. if I have reservations regarding a place, if it’s clean and staff are decent I don’t review. This was not the case here. Definitely my most disappointing stay in three months of travel.

2022-10-26 • via Nuitee
Y
Yuri • review category business travellers • es
8
Very good
Pros:

All was good for the price

2022-10-18 • via Nuitee
H
HUGON
6
Week end Walidia
Pros:

Photos vendeuses réalité décevante.

2022-09-26 • via Nuitee
A
Ahmed
4
Pros:

Chambre sale, les draps n'ont pas étaient changés d'un client a un autre. Aucune serviettes dans la salle de bain a notre arrivé, après reclamation ils nous ont donnés des serviettes pas lavées !!

2022-08-13 • via Nuitee
H
Hamid • family_with_children
2
Pros:

Servizio va bene ma la camera fa schifo il bagno puzzolente sensore che non funziona praticamente non va bene

2022-08-12 • via Nuitee
V
Verified traveler
8
Pleasant stay
Pros:

Overall pleasant stay, modern apartment with sea view. On a busy road but did not disturb our sleep. Breakfast basic but with fresh bread and good coffee.

2019-11-03 • via Nuitee