AKZENT Hotel Frankenberg

Hotels
8.8 (520 reviews)
Dammplatz 3 , Frankenberg , de

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Cons:
Some rooms need updating
Limited reception hours

Categories

Cleanliness
8.65
The hotel is consistently described as clean and well-maintained.
Service
9.15
Staff are frequently noted as being very friendly and helpful.
Location
8.65
The hotel is located in a quiet area yet close to the highway, making it convenient.
Room Quality
8.65
Rooms are spacious and well-furnished, though some mention need for updates.
Amenities
8.85
Amenities such as the sauna and the quality of the breakfast are well-received.
Value for Money
8.65
The overall satisfaction indicates good value for the price paid.
Food and Beverage
9.15
Breakfast is highly praised with many compliments about its quality.
Overall Experience
8.65
Many reviews express overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:24

Property Description

Convenient Location
Located just 4 minutes from the A4 motorway, our cosy hotel in Frankenberg offers easy access to Dresden, Chemnitz, and the Ore Mountains, making it the perfect base for your travels.

Comfortable Accommodation
Relax in our comfortable rooms equipped with a safe, flat-screen TV, and a telephone, ensuring a pleasant stay at Akzent Landhotel Frankenberg.

Delicious Dining Options
Indulge in Mediterranean specialties at our on-site restaurant "Ristorante Amici", offering a delightful culinary experience for our guests.

Experience convenience, comfort, and culinary delights at Akzent Landhotel Frankenberg. Book your stay now and make unforgettable memories.

Important information:

Guests expecting to arrive outside the reception hours are kindly asked to contact the property in advance to arrange check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 520 reviews
Cleanliness: 8.65
Service: 9.15
Location: 8.65
Room Quality: 8.65
Amenities: 8.85
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 8.65
M
Malgorzata • solo_traveller • be
10
Pros:

The hotel is cosy, clean and quiet and always takes into account my dietary requests. We recommend a stay in this place.

Cons:

Nothing.

2026-07-25 • via Nuitee
A
An.na • extended_group • fr
2
We will not come back
Pros:

The room was clean.

Cons:

Very hot and stuffy rooms during warm days. Especially avoid rooms directly above the restaurant located in the same building-there's an unpleasant oil smell and noise coming from the kitchen and the ventilation duct right next to the windows. Opening a window, even later at night, was out of the question. Moreover, we had reserved a room with a wooden floor, but we got a carpeted one.
Staying over the weekend is risky: the front desk closes early, and from the afternoon until the next morning there is no staff in the hotel. Therefore, we could not make any complaint or ask them to change the room, because there was simply no one to talk to. It might be different on weekdays, though. The staff apologized the next day, but the damage was already done- we had a very bad night. I was surprised by the lack of anticipation: the hotel was practically empty, and they could have assigned us a room on the other side from the start.

2026-07-23 • via Nuitee
B
Bharath • family_with_children • in
8
2026-07-23 • via Nuitee
A
Anna • family_with_children • pl
9
Pros:

Bardzo czysty, przestronny pokój. Hotel położony blisko autostrady więc świetna baza noclegowa krótki pobyt. Obsługa bardzo miła i bez problemu przyjazd w późnych godzinach. Smaczne śniadanie

Cons:

Brak

2026-07-23 • via Nuitee
A
Artur • extended_group • pl
9
2026-07-18 • via Nuitee
O
Olgierd • family_with_children • pl
6
Solid Hotel, but Not Recommended During Hot Weather
Pros:

Conveniently located close to the motorway, making it an excellent stopover during a longer journey. The hotel was exceptionally clean, the rooms were spacious, and the mattresses were very comfortable. Breakfast was good and offered a nice start to the day.
We would consider staying here again, but probably not during very hot weather (see comments below).

Cons:

The hotel does not have air conditioning, and the elevator appears to be unavailable when reception is closed. Unfortunately, we visited during an extreme heatwave, with temperatures reaching around 40°C in the area.

When we arrived in the late afternoon, the main entrance was locked because reception operates only during limited hours. After some initial confusion, we found the access code and room information in the Booking.com app and used a translation app to understand the welcome instructions, which were provided in German.

One of our rooms was located on the top floor directly beneath the roof. Because the elevator was unavailable, I had to carry heavy luggage up to the third floor. The room was extremely hot, and despite keeping both the window and the room door open throughout the night, it remained difficult to sleep.

We were also unable to reach the hotel using the phone number listed in the Booking.com app. Later, we discovered that the correct contact number was displayed on the hotel's entrance door outside the building. It should be listed in the welcoming letter directly.

What disappointed us most was the lack of empathy. The hotel was nearly empty, yet we were assigned a room on the hottest floor of the building. Under these exceptional weather conditions, offering a lower-floor room and providing a simple fan would have significantly improved our stay and demonstrated greater consideration for guests' comfort.

The EV charger in front of the hotel was out of service. Fortunately, there was a working DC charger at the nearby supermarket.

Overall, the hotel is clean, comfortable, and well located, but the lack of air conditioning and elevator can become a serious issue during a summer heatwave.

2026-07-13 • via Nuitee
K
Krzysztof • solo_traveller • pl
10
2026-07-13 • via Nuitee
A
Andreas • solo_traveller • de
10
2026-07-11 • via Nuitee
B
Bernd • solo_traveller • de
9
2026-07-08 • via Nuitee
M
Maria • couple • pl
10
Pros:

znakomite położenie tuż przy autostradzie, cicha spokojna okolica, bardzo blisko sklep Kaufland. Bardzo dobra włoska restauracja w tym samym budynku. Bardzo czysty, wygodny pokój, świetne łóżka, bardzo dobrej jakości pościel. Wygodna łazienka, dobre kosmetyki. Znakomite śniadanie z wspaniałą kawą.

2026-07-02 • via Nuitee
B
Bernd • solo_traveller • de
10
Sehr schön und top Essen
Pros:

Super freundliches Personal, tolles Restaurant, sehr gutes Frühstück in ruhiger Lage. Top!

2026-06-27 • via Nuitee
M
Monika • solo_traveller • pl
9
2026-06-25 • via Nuitee
K
Kalman • couple • hu
8
Relatíve drágának találtam.
Pros:

Közel a városközponthoz, csendes zöldövezetben fekszik közvetlen parkolási lehetőséggel.

Cons:

Hiányzott a klímaberendezés a mostani nagy melegben.

2026-06-25 • via Nuitee
F
Fritz • couple • de
8
Sehr schön, ruhig und gut geschlafen
Pros:

Lage des Hotels war gut und ruhig gelegen. Frühstück war reichlich und frisch . Unsere Fahrräder konnten wir gut und sicher unterstellen. Mussten auch nicht den Akku zum laden ausbauen 👍. Gleich nebenan gab es eine Pizzeria

2026-06-23 • via Nuitee
S
Sonja • solo_traveller • de
10
Pros:

Top Frühstück, kostenlose Parkplätze....

2026-06-13 • via Nuitee
F
Frank • solo_traveller • de
8
2026-06-11 • via Nuitee
R
Rolf • couple • de
8
Gute Lage ,Gutes Frühstück,Freundliches Personal
Pros:

Gut

2026-06-10 • via Nuitee
A
Ari • solo_traveller • fi
8
Pros:

Good breakfast

Cons:

Reception open only limited time.

2026-06-08 • via Nuitee
B
Beata • solo_traveller • de
10
2026-06-07 • via Nuitee
B
Beata • solo_traveller • de
10
2026-06-07 • via Nuitee