Hilton Garden Inn Lansing West

Hotels
•
Hilton Garden Inn
8.7 (347 reviews)
633 N. Canal Rd. , Lansing , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Cleanliness issues
High charges for amenities
Noise in rooms

Categories

Cleanliness
8.03
Several reviews mentioned instances of cleanliness issues, despite some positive sentiments.
Service
9.5
Staff received numerous mentions as friendly and helpful, contributing positively to the experience.
Location
9.54
Location is frequently lauded for its convenience to restaurants and shopping.
Room Quality
8.49
Mixed reviews: while some found the beds hard and rooms could be noisy, others appreciated the spaciousness.
Amenities
8.52
Amenities like the pool and hot tub are appreciated, though some had issues with the hot tub being crowded.
Value for Money
8.48
Mixed feelings about value; some reviews expressed concerns over charges like water bottles.
Food and Beverage
8.03
Food options did not meet expectations, with criticisms about quality and selection.
Overall Experience
9
Generally positive experiences with certain issues impacting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:23

Property Description

Modern Accommodations
Hilton Garden Inn Lansing West offers contemporary rooms equipped with all the essentials for a comfortable stay. Each room features a desk, flat-screen TV, private bathroom, and luxurious bedding.

Convenient Amenities
Guests can enjoy a variety of amenities including a fitness centre, indoor pool, hot tub, and a shared lounge. The hotel also provides free private parking, room service, and a 24-hour front desk for ultimate convenience.

Delicious Dining Options
Indulge in a delicious à la carte breakfast served daily at the on-site restaurant. Guests can also unwind at the bar or grab a snack at the snack bar. For those looking to stay productive, the business centre is available for use.

Experience a perfect blend of comfort and convenience at Hilton Garden Inn Lansing West. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 347 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 8.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 9
C
Carol • family_with_children • us
9
2026-04-07 • via Nuitee
M
Mark • couple • us
10
I didn't want to leave.
Pros:

I did not eat breakfast as I normally don't. The location was close to the venue I was here for and close to the highway which I liked.

Cons:

Nothing I can think of.

2026-04-06 • via Nuitee
N
Nalee • extended_group • us
10
Pros:

I love how they made my stay personal . With my name on the tv . This is my second time staying with them and I love it .

2026-04-03 • via Nuitee
M
Manuela • couple • us
7
2026-03-25 • via Nuitee
D
Damion • solo_traveller • us
10
2026-03-15 • via Nuitee
D
DEON • couple • us
10
2026-03-01 • via Nuitee
T
Thomas • solo_traveller • us
10
Great rooms
Pros:

Staff was great

Cons:

Nothing

2026-01-16 • via Nuitee
S
Susan • couple • us
10
The overall stay was good. I would recommend the hotel.
Pros:

The breakfast was good and so was the service.

Cons:

Housekeeping could have done a better job. No emptying of the garbage, no body gave us clean towels. I had to go to the front desk and get the clean towels.

2026-01-15 • via Nuitee
K
Kristina • couple • us
10
2026-01-13 • via Nuitee
G
Ghaddar • family_with_children • us
8
2025-12-16 • via Nuitee
A
ALESIA • couple • us
8
2025-12-14 • via Nuitee
L
Laveina • family_with_children • us
6
It was good.
Pros:

Location

Cons:

Short staffed causing long waiting periods, the beds were very very hard. Super stuffy rooms, the heater/ac unit continued to be so loud.

2025-12-08 • via Nuitee
R
Raney • family_with_children • us
1
Pros:

Clean

Cons:

Cold evaluator, not a good selection on heated food. Frig didn’t work in room

2025-12-02 • via Nuitee
D
dsniederhauser • family_with_children • us
9
Great for families
2025-11-29 • via Nuitee
D
Diana • extended_group • us
8
Travel for Christmas shopping, enjoyable
Pros:

Location

Cons:

Nothing

2025-11-25 • via Nuitee
T
Tom • solo_traveller • us
10
2025-11-08 • via Nuitee
L
Lezbeth • couple • us
10
Pros:

Friendly helpful staff. Clean room, comfortable beds. Great stay.

Cons:

Nothing

2025-10-24 • via Nuitee
G
Ghaddar • family_with_children • us
8
2025-10-13 • via Nuitee
A
Ashante • family_with_children • us
10
Great experience
Pros:

Very clean and friendly

2025-10-08 • via Nuitee
B
Brianna • couple • us
8
2025-10-04 • via Nuitee