Hilton Garden Inn Lansing West

Hotels
•
Hilton Garden Inn
8.7 (361 reviews)
633 N. Canal Rd. , Lansing , us
+1 517-999-9930

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Cleanliness issues
High charges for amenities
Noise in rooms

Categories

Cleanliness
8.03
Several reviews mentioned instances of cleanliness issues, despite some positive sentiments.
Service
9.5
Staff received numerous mentions as friendly and helpful, contributing positively to the experience.
Location
9.54
Location is frequently lauded for its convenience to restaurants and shopping.
Room Quality
8.49
Mixed reviews: while some found the beds hard and rooms could be noisy, others appreciated the spaciousness.
Amenities
8.52
Amenities like the pool and hot tub are appreciated, though some had issues with the hot tub being crowded.
Value for Money
8.48
Mixed feelings about value; some reviews expressed concerns over charges like water bottles.
Food and Beverage
8.03
Food options did not meet expectations, with criticisms about quality and selection.
Overall Experience
9
Generally positive experiences with certain issues impacting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:23

Property Description

Modern Accommodations
Hilton Garden Inn Lansing West offers contemporary rooms equipped with all the essentials for a comfortable stay. Each room features a desk, flat-screen TV, private bathroom, and luxurious bedding.

Convenient Amenities
Guests can enjoy a variety of amenities including a fitness centre, indoor pool, hot tub, and a shared lounge. The hotel also provides free private parking, room service, and a 24-hour front desk for ultimate convenience.

Delicious Dining Options
Indulge in a delicious à la carte breakfast served daily at the on-site restaurant. Guests can also unwind at the bar or grab a snack at the snack bar. For those looking to stay productive, the business centre is available for use.

Experience a perfect blend of comfort and convenience at Hilton Garden Inn Lansing West. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 361 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 8.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 9
J
Jane • solo_traveller • us
9
A very nice stay...breakfast should be included..
Pros:

The room was comfy and clean...and used the laundry...was a great bonus...

Cons:

No breakfast...I paid over 1700 in 2 different stays and breakfast was a pay situation...even offering toast and coffee would be nice...Im diabetic and have to have a little something in the am...coffee was fine...toast would be fine as well...I stayed in a best western on my way home at 130 a night and gir a full breakfast...it is a Hilton after all...

2026-08-07 • via Nuitee
T
Trisha • couple • us
10
2026-07-22 • via Nuitee
C
Cleveland • couple • us
9
Clean, Quiet & Great Value
Pros:

We enjoyed our overnight stay here. The hotel was very clean. The atmosphere was quiet. The staff was friendly and helpful. Checkin was quick. The price was very low for a weekend night. Our room was comfortable, stocked and very quiet.

Cons:

The only thing that could have made our stay better was a free breakfast. They do have a restaurant, but breakfast costs anywhere from $12 to $20 per person. Not a big deal, but a free breakfast is always a bonus.

2026-07-19 • via Nuitee
E
Eileen • couple • us
3
Total disappointment and not a usual Hilton Garden experience.
Pros:

Convenient, & friendly staff person on arrival

Cons:

Advertised restaurant and did not deliver for dinner. Was told owners do not support restaurant when hotel not full. Given holiday weekend they chose not to staff. Pool and hot tub not functional as broke a pipe. Air conditioning in room not efficient. Deferred maintenance evident on property. Ran out of coffee in lobby.

2026-07-03 • via Nuitee
V
Valeri.Bailey • family_with_children • us
9
Easy and relaxing.
Pros:

The cleanliness and the kind staff.

Cons:

The continental breakfast was sad for $12 but ordering from the menu was the way to go for a few dollars more.

2026-06-29 • via Nuitee
D
DEON • couple • us
10
Excellent
Pros:

The beauty of the Hotel

Cons:

The Beauty

2026-06-08 • via Nuitee
R
Robert E • family_with_children • us
9
2026-06-08 • via Nuitee
S
Shina • solo_traveller • us
10
Pros:

Everything was good. I love the vibe customer service was great

Cons:

Their was nothing I didn't like

2026-05-20 • via Nuitee
B
Bethany • couple • us
10
2026-05-19 • via Nuitee
J
Jimmy • solo_traveller • us
9
2026-05-18 • via Nuitee
R
Robinson • solo_traveller • us
10
Pros:

The cleanliness of my room

Cons:

Na

2026-05-15 • via Nuitee
L
Laura • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-05-06 • via Nuitee
C
Christina • extended_group • us
6
Pros:

Location and amenities

Cons:

Bathroom

2026-05-02 • via Nuitee
• couple • us
10
2026-04-20 • via Nuitee
C
Carol • family_with_children • us
9
2026-04-07 • via Nuitee
M
Mark • couple • us
10
I didn't want to leave.
Pros:

I did not eat breakfast as I normally don't. The location was close to the venue I was here for and close to the highway which I liked.

Cons:

Nothing I can think of.

2026-04-06 • via Nuitee
N
Nalee • extended_group • us
10
Pros:

I love how they made my stay personal . With my name on the tv . This is my second time staying with them and I love it .

2026-04-03 • via Nuitee
M
Manuela • couple • us
7
2026-03-25 • via Nuitee
D
Damion • solo_traveller • us
10
2026-03-15 • via Nuitee
D
DEON • couple • us
10
2026-03-01 • via Nuitee