InterContinental Yokohama Grand by IHG

Hotels
•
InterContinental Hotels & Resorts
8.7 (3561 reviews)
Nishi-ku Minatomirai 1-1-1 , Yokohama , jp

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful views
Cons:
Cleanliness issues
Some outdated amenities

Categories

Cleanliness
8.43
Mixed feedback; some reviews mentioned cleanliness issues.
Service
9
Staff were helpful and responsive, assisting with requests efficiently.
Location
9.14
Excellent location, close to attractions and transport links.
Room Quality
8.59
Rooms are clean and spacious, but some commented on the age of the facilities.
Amenities
8.62
Amenities are sufficient, but some guests noted the need for improvement.
Value for Money
8.28
Value perception varied; some felt it was overpriced relative to quality.
Food and Beverage
8.73
Breakfast buffet is diverse and well-rated, though some amenities were basic.
Overall Experience
8.8
Overall positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:06

Property Description

Luxurious Accommodations
Experience spacious rooms with stunning city or bay views, equipped with modern amenities such as free WiFi, LCD TV, and a minibar. Enjoy 24/7 room service and indulge in a wide range of toiletries provided for your comfort.

Exquisite Dining Options
Savor a culinary journey at our 6 dining venues, from the elegant Azur French Restaurant to the contemporary Nadaman Japanese Cuisine. End your day at the Marine Blue Lounge & Bar, offering delightful drinks and desserts against a backdrop of panoramic views.

Relaxation and Wellness
Unwind at our private Health & Fitness Club featuring an indoor pool, sauna, and workout room. Pamper yourself at Spa Bay Window with rejuvenating body and facial treatments while enjoying serene water views.

Book now to elevate your stay at the InterContinental Yokohama Grand, where luxury meets comfort and convenience.

Important information:

Spa Bay Window operating hours: 11:00-19:00 (closed Tuesdays)

Private Health & Fitness Club operating hours:
Weekdays: 09:00-22:00
Saturdays: 08:00-22:00
Sundays and holidays: 08:00-20:00

Use of the Private Health & Fitness Club requires payment of an additional fee.

Guests must be at least 18 years old to enter the fitness club.

Please note that additional charges apply to children 5 years and older, if they wish to have breakfast.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 2100 per day.

Location

Guest Reviews

8.7
Based on 3561 reviews
Cleanliness: 8.43
Service: 9
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.28
Food and Beverage: 8.73
Overall Experience: 8.8
K
kimika • solo_traveller • jp
3
Cons:

埃が目立つ。
T-falカビていました。
コンセントが枕元になくて不便でした。
テレビのリモコンが中々反応しませんでした。

2026-02-14 • via Nuitee
T
taehwan • extended_group • kr
9
2026-02-13 • via Nuitee
Y
Yusuke • family_with_children • jp
8
2026-02-13 • via Nuitee
M
MIZUHO • couple • jp
10
2026-02-13 • via Nuitee
K
kato • couple • jp
9
2026-02-13 • via Nuitee
N
Nagato • couple • jp
10
2026-02-12 • via Nuitee
R
RYUSEI • couple • jp
10
2026-02-12 • via Nuitee
キヨ • family_with_children • jp
10
とっても素敵よかった🥰また利用したいです😊💝👍
Pros:

景色とってもすばらしい開放感と落ち着くよかったです👍👏💝サービスもとても良い💝🥰

Cons:

特にない

2026-02-10 • via Nuitee
C
CHIZUKO • couple • jp
8
お部屋はきれいだがちょっと古い
Pros:

部屋が広くロケーションが良かった。
またアイロンやアイロン台が部屋にあったのは助かった。
エレベーターが早く、台数が多いので混雑する事がなかった。
金額はお得だったと思う。

Cons:

最近はファブリックスプレー等をクローゼットに置いてある所が多いのになかったのは残念。
掛け布団が薄く寒かった。
シャワーの温度調整が面倒だった。
またアメニティも女性2名に対してシャワーキャップも化粧水等のセットも1つしかなかった。
朝食の開始時間が遅く、並ぶ事ばかりで時間を取られた
受験会場に向かわなければならなかったので焦って、ゆっくりと朝食を味わえなかった。

2026-02-10 • via Nuitee
M
mayu • couple • jp
6
Pros:

ロケーション

Cons:

チェックアウト時のスタッフの対応

2026-02-09 • via Nuitee
T
Toshiaki • extended_group • jp
7
ゴージャス
Pros:

朝食が美味しい。
ベッドが心地よい

2026-02-09 • via Nuitee
晋吾 • couple • jp
9
2026-02-08 • via Nuitee
G
Gyusyum Tyurker • solo_traveller • bg
10
2026-02-08 • via Nuitee
G
Gyusyum Tyurker • family_with_children • bg
10
2026-02-08 • via Nuitee
G
Gyusyum Tyurker • family_with_children • bg
10
2026-02-08 • via Nuitee
U
UCHIYAMA • couple • jp
8
受験生には立地が最高です！
Pros:

お部屋が広かった点。
モーニングのルームサービスも美味しかったです。

2026-02-08 • via Nuitee
I
IWASAKI • couple • jp
10
2026-02-08 • via Nuitee
H
Hitoshi • extended_group • jp
8
2026-02-08 • via Nuitee
Y
yoriko • solo_traveller • jp
7
2026-01-31 • via Nuitee
A
AKIKO • extended_group • jp
10
シティビューでしたが観覧車がよく見えて快適でした。
Pros:

接客態度が親切で良かった

Cons:

シャワーがポタポタしていた

2026-01-30 • via Nuitee