InterContinental Yokohama Grand by IHG

Hotels
InterContinental Hotels & Resorts
8.7 (3642 reviews)
Nishi-ku Minatomirai 1-1-1 , Yokohama , jp

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful views
Cons:
Cleanliness issues
Some outdated amenities

Categories

Cleanliness
8.43
Mixed feedback; some reviews mentioned cleanliness issues.
Service
9
Staff were helpful and responsive, assisting with requests efficiently.
Location
9.14
Excellent location, close to attractions and transport links.
Room Quality
8.59
Rooms are clean and spacious, but some commented on the age of the facilities.
Amenities
8.62
Amenities are sufficient, but some guests noted the need for improvement.
Value for Money
8.28
Value perception varied; some felt it was overpriced relative to quality.
Food and Beverage
8.73
Breakfast buffet is diverse and well-rated, though some amenities were basic.
Overall Experience
8.8
Overall positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:06

Property Description

Luxurious Accommodations
Experience spacious rooms with stunning city or bay views, equipped with modern amenities such as free WiFi, LCD TV, and a minibar. Enjoy 24/7 room service and indulge in a wide range of toiletries provided for your comfort.

Exquisite Dining Options
Savor a culinary journey at our 6 dining venues, from the elegant Azur French Restaurant to the contemporary Nadaman Japanese Cuisine. End your day at the Marine Blue Lounge & Bar, offering delightful drinks and desserts against a backdrop of panoramic views.

Relaxation and Wellness
Unwind at our private Health & Fitness Club featuring an indoor pool, sauna, and workout room. Pamper yourself at Spa Bay Window with rejuvenating body and facial treatments while enjoying serene water views.

Book now to elevate your stay at the InterContinental Yokohama Grand, where luxury meets comfort and convenience.

Important information:

Spa Bay Window operating hours: 11:00-19:00 (closed Tuesdays)

Private Health & Fitness Club operating hours:
Weekdays: 09:00-22:00
Saturdays: 08:00-22:00
Sundays and holidays: 08:00-20:00

Use of the Private Health & Fitness Club requires payment of an additional fee.

Guests must be at least 18 years old to enter the fitness club.

Please note that additional charges apply to children 5 years and older, if they wish to have breakfast.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 2100 per day.

Location

Guest Reviews

8.7
Based on 3642 reviews
Cleanliness: 8.43
Service: 9
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.28
Food and Beverage: 8.73
Overall Experience: 8.8
L
LIN couple cn
6
2026-03-28 via Nuitee
L
LAM GIANG extended_group sg
9
2026-03-28 via Nuitee
J
JAE HYUK couple kr
10
2026-03-27 via Nuitee
S
sawako couple jp
10
2026-03-26 via Nuitee
E
Endo solo_traveller jp
10
Pros:

部屋のクオリティや景色、設備全てにおいて素晴らしかったです。

Cons:

特にありません。
飲み物がただで飲めたら嬉しかったなぁ。、

2026-03-26 via Nuitee
A
Aripin family_with_children jp
10
Amazing
Pros:

We managed to book at an excellent value for money deal. The room is spacious and the lobby is very grand. Of course the view of Minatomirai Bay from the room is also amazing.

Cons:

Everything about this hotel is great.

2026-03-25 via Nuitee
S
SOPHIA extended_group ca
10
2026-03-25 via Nuitee
L
Luca family_with_children it
9
Pros:

Stanza spaziosa , ottima vista soprattutto notturna.
Posizione eccellente .

2026-03-24 via Nuitee
L
Libardo Enrique family_with_children de
10
2026-03-24 via Nuitee
I
IWAI family_with_children jp
8
素晴らしい
Pros:

ロケーションが最高でした。
部屋も清潔で快適。

Cons:

枕が、横向き寝に適していない枕で残念です

2026-03-23 via Nuitee
C
ChunKai couple jp
10
2026-03-23 via Nuitee
T
Takehito couple jp
6
一度は止まる価値のあるホテルだと思います。
Pros:

部屋が清潔で良い、景色も良い

Cons:

微妙に駅から遠い

2026-03-23 via Nuitee
K
Kevin couple gb
7
Good tourist vibe.
Pros:

Location is excellent for cruise port and a tourist night time vibe. Loved the view from the window. Very convenient for conferences.

Cons:

Walks to the metro stations can be challenging. Needs a better bar; - service was slow.

2026-03-22 via Nuitee
K
KESATO family_with_children jp
10
思い出に残る1日となりました。
Pros:

フロントもどこにいる方も親切で
写真も快く撮っていただいたり、質問にも誠実に
ご返答いただけました。お部屋も清潔で
娘の卒業式で宿泊しましたが眺めもよく
素敵な想い出の1日になりました。
ありがとう御座いました。

Cons:

駐車場の水浸しの箇所が車の通るとき
歩いてる人にかかるんじゃないかと心配でした。

2026-03-21 via Nuitee
中嶋 couple jp
8
2026-03-20 via Nuitee
万里 family_with_children jp
10
家族で最高の記念日になりました!
Pros:

最高にいい景色で、サービスも最高でした!

2026-03-20 via Nuitee
Y
Yasunori couple jp
10
2026-03-19 via Nuitee
N
Naoko solo_traveller us
7
素敵な滞在でした。ありがとう
Pros:

ホテルそのものはとても良いと思います。
部屋は広くベッドもマットレスが固くて寝やすかった。
海側なら景色が最高。また
フロントデスクの空間の取り方がゴージャスなホテルを一層引き立てている。微かに香るアロマも良い。

Cons:

お風呂の設備が古く使えにくい。
立地条件が悪い。特にJRの桜木町駅からは遠すぎる

2026-03-18 via Nuitee
M
Miyuki solo_traveller jp
4
2026-03-18 via Nuitee
かわはら couple jp
9
よかった!
Pros:

スイートルームを予約したが、想像以上にロケーションがよかった。ドライヤー等設備面に不満。安物感が否めない。まあでもあの広さかつパノラマビューのスイートルームにあの価格なら納得感はある。

Cons:

スイートルームを予約したが、想像以上にロケーションがよかった。ドライヤー等設備面に不満。安物感が否めない。まあでもあの広さかつパノラマビューのスイートルームにあの価格なら納得感はある。

2026-03-18 via Nuitee