InterContinental Yokohama Grand by IHG

Hotels
•
InterContinental Hotels & Resorts
8.7 (3561 reviews)
Nishi-ku Minatomirai 1-1-1 , Yokohama , jp

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful views
Cons:
Cleanliness issues
Some outdated amenities

Categories

Cleanliness
8.43
Mixed feedback; some reviews mentioned cleanliness issues.
Service
9
Staff were helpful and responsive, assisting with requests efficiently.
Location
9.14
Excellent location, close to attractions and transport links.
Room Quality
8.59
Rooms are clean and spacious, but some commented on the age of the facilities.
Amenities
8.62
Amenities are sufficient, but some guests noted the need for improvement.
Value for Money
8.28
Value perception varied; some felt it was overpriced relative to quality.
Food and Beverage
8.73
Breakfast buffet is diverse and well-rated, though some amenities were basic.
Overall Experience
8.8
Overall positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:06

Property Description

Luxurious Accommodations
Experience spacious rooms with stunning city or bay views, equipped with modern amenities such as free WiFi, LCD TV, and a minibar. Enjoy 24/7 room service and indulge in a wide range of toiletries provided for your comfort.

Exquisite Dining Options
Savor a culinary journey at our 6 dining venues, from the elegant Azur French Restaurant to the contemporary Nadaman Japanese Cuisine. End your day at the Marine Blue Lounge & Bar, offering delightful drinks and desserts against a backdrop of panoramic views.

Relaxation and Wellness
Unwind at our private Health & Fitness Club featuring an indoor pool, sauna, and workout room. Pamper yourself at Spa Bay Window with rejuvenating body and facial treatments while enjoying serene water views.

Book now to elevate your stay at the InterContinental Yokohama Grand, where luxury meets comfort and convenience.

Important information:

Spa Bay Window operating hours: 11:00-19:00 (closed Tuesdays)

Private Health & Fitness Club operating hours:
Weekdays: 09:00-22:00
Saturdays: 08:00-22:00
Sundays and holidays: 08:00-20:00

Use of the Private Health & Fitness Club requires payment of an additional fee.

Guests must be at least 18 years old to enter the fitness club.

Please note that additional charges apply to children 5 years and older, if they wish to have breakfast.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 2100 per day.

Location

Guest Reviews

8.7
Based on 3561 reviews
Cleanliness: 8.43
Service: 9
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.28
Food and Beverage: 8.73
Overall Experience: 8.8
Y
YU MING • solo_traveller • tw
10
2026-03-07 • via Nuitee
S
SHIMADA • family_with_children • jp
9
Pros:

ロケーションがよく、気持ちよく過ごすことが出来ました

Cons:

ツインを利用しました。女性2人でしたのですが洗面所に歯ブラシなど2人分の準備がセットされていましたが、クレンジングなどの美容に関するセットが一人分だったので2人分あればと思いました。

2026-03-07 • via Nuitee
相間野 • couple • jp
9
満足
Pros:

部屋からの景色が素晴らしかった。

Cons:

特になし。

2026-03-06 • via Nuitee
Y
yuki • couple • jp
10
2026-03-05 • via Nuitee
A
Abergas • extended_group • jp
9
2026-03-05 • via Nuitee
R
REIKO • family_with_children • jp
7
Pros:

ロケーションも抜群で、スタッフの対応もとても良かった。

Cons:

洗面所、シャワーの水が突然出なくなり入浴しようとしたらいきなり熱いお湯になった。
施設の方に連絡し、20分後には直った。
これまで宿泊した他のホテルでこうしたことはなかった

2026-03-03 • via Nuitee
N
Natsu • solo_traveller • jp
10
2026-03-03 • via Nuitee
S
SHINICHI • family_with_children • jp
7
快適
Pros:

全体的に清潔感があり、快適に利用しました！

Cons:

シャワーが少し、使いづらかった。慣れれば問題なしの範囲

2026-03-02 • via Nuitee
A
AYA • family_with_children • jp
10
2026-03-02 • via Nuitee
G
Graham Masterton • couple • sg
3
They took bad and went diving... and set a new record...
Pros:

The glass on the window (clear) and the view was pretty decent, if one is into industrial vibes and looking at grey military and cargo ships all day. The saving grace was that it was by the Pacifico Yokohama exhibition halls for CP+.

Cons:

The bed was terrible (we cut short our trip and left a day early) and we did not sleep well on the first two days and we had to throw in the towel. The amenities in the room is pretty much the same as it was in the 1990s, so it was cute for 30 minutes. Not even a Nespresso machine which is pretty much the standard today.

2026-03-02 • via Nuitee
朋彦 • family_with_children • jp
8
Pros:

スタッフが笑顔で親切

Cons:

窓ガラスが汚れてた

2026-03-01 • via Nuitee
K
KAITO • solo_traveller • jp
10
2026-03-01 • via Nuitee
N
Nicolas • family_with_children • fr
10
2026-03-01 • via Nuitee
兄貴 • couple • jp
3
Pros:

立地雰囲気

Cons:

ここで振られた

2026-03-01 • via Nuitee
R
RYOTARO • couple • jp
8
グッド！！
Pros:

景観が素晴らしい
部屋の清潔感があって良かった

Cons:

デスクの場所にコンセントが欲しい
洗面所の匂いが少し気になりました

2026-03-01 • via Nuitee
Y
YANRAN • family_with_children • cn
10
仍是我心中最向往的横滨酒店。
Pros:

服务人员素养很好。酒店位置方便，离主要景点很近。

Cons:

免费WiFi需要加入会员

2026-02-28 • via Nuitee
N
nagaishi • couple • jp
8
2026-02-28 • via Nuitee
K
kouichi • couple • jp
6
2026-02-28 • via Nuitee
L
Larissa K • family_with_children • nz
10
Amazing stay
Pros:

Location is walking distance to the cruise terminal, if you are getting on/off a cruise.
Excellent facilities, large room, good views, friendly staff.

2026-02-27 • via Nuitee
R
Reki • couple • jp
10
最高の誕生日プレゼント
Pros:

綺麗でスタッフさんの対応が良かった

Cons:

飲み物がお金かかる事

2026-02-26 • via Nuitee