Hilton Garden Inn Sunnyvale

Hotels
•
Hilton Garden Inn
9 (564 reviews)
767 N. Mathilda Ave. , Sunnyvale , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious and clean rooms
Friendly staff and good location
Cons:
Issues with laundry payment system
High prices for snacks and breakfast options

Categories

Cleanliness
8.5
Several reviews noted cleanliness, but some mentioned issues like trash left behind, affecting the score.
Service
9.5
Staff were described as kind and helpful, contributing positively to service perception.
Location
9.5
Location was frequently praised, being close to various attractions and convenient spaces.
Room Quality
9
Rooms were generally clean and comfortable, but some minor issues were mentioned.
Amenities
9.5
Amenities were well-liked, including laundry facilities and a well-stocked room.
Value for Money
8.5
Some complaints about high prices for food and deposits impacted the overall value perception.
Food and Beverage
8
Breakfast options were criticized, which lowered the satisfaction with food and beverage offerings.
Overall Experience
9.5
Despite some drawbacks, overall experience was highly positive with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:09

Property Description

Modern Accommodations:
Experience comfort and convenience at Hilton Garden Inn Sunnyvale, offering air-conditioned rooms equipped with modern amenities such as a coffee machine, microwave, and flat-screen TV.

Fitness and Business Facilities:
Stay active at the fitness centre or catch up on work at the business centre. Additionally, vending machines with snacks and drinks are available for a quick refuel.

Convenient Location:
Perfectly situated just 7.5 km from Shoreline Amphitheatre and with easy access to San Jose Convention Center and the airport, Hilton Garden Inn Sunnyvale is the ideal choice for both leisure and business travelers.

Book now for a delightful stay at Hilton Garden Inn Sunnyvale!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 564 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
K
Kathleen • couple • us
10
2026-02-13 • via Nuitee
A
Ana • couple • us
10
2026-01-29 • via Nuitee
J
James • solo_traveller • us
4
Hotel ok. Reservations terrible.
Cons:

Very poor reservation process.

2026-01-28 • via Nuitee
N
Nancy • extended_group • us
9
2026-01-20 • via Nuitee
Y
Yuting • couple • us
9
2026-01-20 • via Nuitee
R
Rusela Emelie • couple • us
9
2026-01-20 • via Nuitee
M
Melissa • couple • us
9
2026-01-20 • via Nuitee
T
Tommy • extended_group • us
9
Excellent value if you look for comfort and convenience for a business trip
Pros:

New, clean and quiet room. Excellent location in the heart of Silicon Valley. Parking lot is well lit.

Cons:

The lady at the reception desk seemed to have a bad day when I checked in. Not much smile and looked a bit annoyed.

2026-01-20 • via Nuitee
N
Nagasaki • solo_traveller • jp
6
2026-01-19 • via Nuitee
D
David • solo_traveller • us
8
Gotta go
Pros:

Sleep

Cons:

None

2026-01-19 • via Nuitee
M
Mike • solo_traveller • us
10
2026-01-19 • via Nuitee
D
Delia • solo_traveller • us
10
I had a great stay, I'll come back again.
Pros:

The beds and pillows were clean. The pillows are very cozy. The temperature of the room was set perfectly and kept the room very comfortable.

Cons:

Refrigerator never seemed to get very cold.

2026-01-19 • via Nuitee
A
Albert • couple • us
10
A wonderful experience that I would definitely book again.
2026-01-19 • via Nuitee
M
Maribel • couple • us
6
So although it was a pleasant stay it was also unfortunate.
Pros:

Everything was good the room was nice and big.

Cons:

While our stay here someone hit our car and there were no cameras to see this. Thankfully after a few hrs someone notified us that the person who hit us reported it. However, we asked for the report from the hotel staff and they couldn’t provide it to us directly. Which is unfortunate because we were the ones that were hit.

2026-01-19 • via Nuitee
L
Lorie • family_with_children • us
10
Clean modern hotel with nice amenities
Pros:

Very clean and modern hotel. Rooms were impeccable. The bed was super comfortable and everything about the room was well thought out. There is a pool with a lounge area but we didn’t get to use it. The staff at check in was friendly and helpful and he gave us two free bottles of water.

Cons:

You have to pay for self parking $25/day.

2026-01-19 • via Nuitee
A
Amy Yang • solo_traveller • tw
7
2026-01-18 • via Nuitee
G
Gisselle • couple • us
10
2026-01-17 • via Nuitee
R
Rusela Emelie • couple • us
10
Pros:

Above and beyond

2026-01-16 • via Nuitee
S
Simeon • couple • us
8
2026-01-15 • via Nuitee
G
Gary • solo_traveller • us
8
Cons:

Never got coffee replaced in my room. I had to go to front desk and ask for it twice.

2026-01-15 • via Nuitee