Hilton Garden Inn Sunnyvale

Hotels
Hilton Garden Inn
9 (598 reviews)
767 N. Mathilda Ave. , Sunnyvale , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious and clean rooms
Friendly staff and good location
Cons:
Issues with laundry payment system
High prices for snacks and breakfast options

Categories

Cleanliness
8.5
Several reviews noted cleanliness, but some mentioned issues like trash left behind, affecting the score.
Service
9.5
Staff were described as kind and helpful, contributing positively to service perception.
Location
9.5
Location was frequently praised, being close to various attractions and convenient spaces.
Room Quality
9
Rooms were generally clean and comfortable, but some minor issues were mentioned.
Amenities
9.5
Amenities were well-liked, including laundry facilities and a well-stocked room.
Value for Money
8.5
Some complaints about high prices for food and deposits impacted the overall value perception.
Food and Beverage
8
Breakfast options were criticized, which lowered the satisfaction with food and beverage offerings.
Overall Experience
9.5
Despite some drawbacks, overall experience was highly positive with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:09

Property Description

Modern Accommodations:
Experience comfort and convenience at Hilton Garden Inn Sunnyvale, offering air-conditioned rooms equipped with modern amenities such as a coffee machine, microwave, and flat-screen TV.

Fitness and Business Facilities:
Stay active at the fitness centre or catch up on work at the business centre. Additionally, vending machines with snacks and drinks are available for a quick refuel.

Convenient Location:
Perfectly situated just 7.5 km from Shoreline Amphitheatre and with easy access to San Jose Convention Center and the airport, Hilton Garden Inn Sunnyvale is the ideal choice for both leisure and business travelers.

Book now for a delightful stay at Hilton Garden Inn Sunnyvale!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 598 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
N
Nadine family_with_children us
9
2026-07-04 via Nuitee
C
Carlos solo_traveller us
9
It’s was nice
Pros:

It was clean and kept up

Cons:

They don’t give us breakfast on them for the amount u pay for the room it would of been nice

2026-06-26 via Nuitee
J
James couple us
10
2026-06-26 via Nuitee
B
Bui couple us
9
2026-06-25 via Nuitee
J
Jonathan family_with_children us
1
2026-06-25 via Nuitee
A
Ahmed couple us
7
The breakfast was not good, no variety and the usual yello eggs like most hotels in the US, way overpriced
Cons:

I was watching the World Cup match at the bar. The bar man had to close the bar at 10:00pm and he shut down the TV while the match was going on. He refused to keep the TV on for us to finish watching the game. That is bad customer service

2026-06-23 via Nuitee
R
Rathour couple us
10
2026-06-22 via Nuitee
V
Venkata family_with_children us
8
Cons:

Breakfast service staff was very rude

2026-06-22 via Nuitee
R
Rodriguez couple us
7
Podría ver sido mejor
Pros:

Buena ubicación y el desayuno no lo e probado ya que tenia que pagar 25 dolares extra por ese desayuno decidí no tomarlo

Cons:

No me gustó el echo que el estacionamiento no esté incluido con la abitacion después de las 10 pm debes pagar extra por el estacionamiento y si no la grúa remolcara tu carro es ridículo que no puedas usar el estacionamiento de un hotel donde pagaste por una habitación

2026-06-19 via Nuitee
E
Ernesto family_with_children us
9
Fantastico
Pros:

No tome desayuno

Cons:

Todo estuvo exelente

2026-06-18 via Nuitee
J
Jaime solo_traveller us
10
2026-06-14 via Nuitee
J
Jaime solo_traveller us
10
2026-06-14 via Nuitee
G
Grant solo_traveller us
10
2026-06-12 via Nuitee
P
Patricia solo_traveller us
10
2026-05-31 via Nuitee
K
kietl2026 Solo travel San Francisco Bay Area, California
8
Excellent Staff and a Great, Convenient Stay!
Pros:

I had a wonderful stay at the Hilton Garden Inn Sunnyvale over Memorial Day weekend and am happy to give it a 4-star rating. This hotel is well-maintained and provides everything you need for a comfortable visit.
What Stood Out:
Outstanding Service: The front desk team is incredibly dedicated, making both check-in and check-out completely seamless. A special shout-out goes to Rainier, the night auditor. His excellent customer service, sharp communication skills, and clear dedication to excellence really stood out during my stay.
The Room & Amenities: My room was clean, comfortable, and well-equipped with great toiletries, a microwave, a refrigerator, a coffee maker, and an ice bucket.
Location & Atmosphere: The hotel is in a fantastic, convenient location that works perfectly for both business and leisure travelers alike. Since it was a holiday weekend, the property was a bit slow and quiet. While I didn't get to see it at maximum capacity, you can tell there is a really good vibe here that would be even better when the lounge and outlets are buzzing with more people.
Room for Improvement:
Glassware: The only real improvement I would suggest is providing proper glassware for wine or cocktails in the rooms instead of disposable paper cups. It would be a nice touch to elevate the experience.
The Verdict:
The management clearly has a dedicated staff in place who care about keeping guests happy. I highly recommend this hotel and would definitely stay here again!

2026-05-26 via Tripadvisor
J
Jimenez family_with_children us
10
2026-05-26 via Nuitee
H
Hasan couple us
10
2026-05-25 via Nuitee
S
Sharon couple us
9
2026-05-21 via Nuitee
E
Emily couple us
10
All in all it was a great stay.
Pros:

The inside was beautiful, it was an easy pick up and drop off location for when I was coming and going.

Cons:

N/A

2026-05-19 via Nuitee
Y
Yuliana couple us
10
2026-05-07 via Nuitee