Hampton Inn & Suites Portland West

Hotels
•
Hampton Inn
8.4 (1057 reviews)
1210 Brighton Ave , Portland , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Spacious rooms
Good location
Cons:
Unclean bathroom
Limited breakfast options
Road noise

Categories

Cleanliness
7.65
Some reviews noted issues in cleanliness, such as an unclean bathroom.
Service
9.15
Reviews highlighted friendly and accommodating staff.
Location
9.15
Guests appreciated the convenient location near the airport.
Room Quality
8.15
Rooms were described as spacious and well-equipped.
Amenities
8.65
Good amenities including parking and pool, although breakfast options were limited.
Value for Money
8.15
Some guests felt the price was high compared to other hotels.
Food and Beverage
7.65
Breakfast quality was noted as below expectations with limited options.
Overall Experience
8.65
Overall satisfaction with the stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:30

Property Description

Convenient Location in Portland
Located just a short distance from popular attractions like Funtown Splashtown USA and Merrill Auditorium, Hampton Inn & Suites Portland West offers a comfortable stay in the heart of the city.

Modern Amenities
Enjoy complimentary WiFi, non-smoking rooms, and a shared lounge during your stay. Start your day right with a delicious buffet or continental breakfast and unwind with a drink at the snack bar.

Added Convenience
Benefit from free private parking, a business centre, and a 24-hour front desk for all your needs. With Palace Playland and Old Orchard Beach Pier nearby, there's plenty to explore.

Experience comfort and convenience at Hampton Inn & Suites Portland West. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1057 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 8.65
M
Marlene B • family_with_children • us
8
Cons:

I was not able to connect to the WiFi.

2026-02-13 • via Nuitee
M
Michelle • solo_traveller • us
10
2026-02-09 • via Nuitee
V
VV • extended_group • za
6
Clean. Not too close to the airport in pick-hour traffic. Be careful with the Credit Card handling
Pros:

Its Ok for one night sleep and early flight. Clean and quiet.

Cons:

There was "something happening" with the Credit Card machine for the "BREAKAGE DEPOSIT". It refused to work. The personnel was insisting on making a copy of my credit card and refused to take cash. Then suddenly another card machine appeared and worked perfectly well. Suspicious and similar to some card cloning techniques.

2026-02-09 • via Nuitee
D
Danyel • family_with_children • us
10
Perfect for a big family and pets!
Pros:

We loved that we could bring our dogs! Our rooms were connected for our big family and pets. The rooms were huge!

2026-01-30 • via Nuitee
C
Chun-Yi • couple • us
10
2026-01-25 • via Nuitee
P
PaulandMelissa • family_with_children • us
10
Our New Go-To when in the Portland Area!
Pros:

The salt water pool was incredibly warm! The free continental breakfast was awesome. The staff was welcoming and friendly. Our room was had 2 queen beds. The bathroom was beautiful. We had a great stay!

Cons:

Booking.com, on the day that we were to check in, said that the hotel's pool was closed. I called the hotel and they said that it was open, so that issue needs to be cleared up. And our room's bathroom was really nice and clean, but the shelf that held the bath towels had brown stains on it that looked like ____. Ewww, I'm sure it wasn't ___ but that needs to be changed. Also, given that our room had 2 queen beds, one would assume correctly that most times more than one person was lodging there. The room only had one chair. That's it. No couch, no other seating, even though there would be room to put in another chair or maybe even a small loveseat. That would make sense. Also, although the room was very nice, we did see that the wall/ceiling was peeling where the wall and ceiling meet; something i would not expect to see in such a nice and clean place.

2026-01-24 • via Nuitee
D
Deb • couple • us
9
Good stay
Pros:

Nice room

2026-01-20 • via Nuitee
G
Gena • family_with_children • us
8
Nice clean hotel, staff nice
Pros:

Convenient

Cons:

Breakfast not great - minimal

2026-01-19 • via Nuitee
C
Christina • couple • us
9
Great weekend trip spot!
Pros:

This hotel was great! A little further than we expected to be. But the drive to entertainment was easy. There were a ton of restaurants near the hotel so takeout options were great! The best part was that you could see fireworks right from the hotel room and you didn't have to go anywhere and get eaten by mosquitoes.

The hotel room felt very spacious and was well stocked with soap, towels and cups. The front desk was super helpful when we wanted to get a second chair from the meeting room, so my husband and I could play cards or eat together at the table. There was ample drawer space and cabinet space to put stuff away in. I just wish the refrigerator was a bit bigger. And the refrigerator didn't turn on until the morning after we checked in. But, we tend to bring our own snacks, yogurt, drinks, and coffee creamer. So unfortunately we had to downsize the refrigerator and keep drinks in the cooler we brought. Which just meant that we couldn't really pack the cooler to bring snacks and lunch with us on our adventures around town. We made it work though.

The pool was great too but, we just wish there was a hot tub. But we were in that pool every night and it was nice to meet new people in the pool.

The breakfast buffet was truly a great addition! The hot food option each day was great and I even liked that they had hard boiled eggs. But there really was something for everyone on this buffet.

Cons:

Refrigerator could have been better

2026-01-19 • via Nuitee
S
Stephanie • couple • us
8
2026-01-19 • via Nuitee
A
Anthony • couple • us
9
Pros:

Very nice property. Close enough to drive into town. Would recommend

2026-01-19 • via Nuitee
N
Nancy • family_with_children • us
10
2026-01-19 • via Nuitee
J
James • couple • us
10
Very impressive with employees
Pros:

Breakfast was pretty good at this location.

Cons:

Wouldn’t mind having biscuits & gravy added to the menu

2026-01-19 • via Nuitee
D
Denise • extended_group • us
7
2026-01-19 • via Nuitee
J
Jennifer • family_with_children • us
7
Expensive for the quality. Would not stay here again.
Pros:

Easy to access location, lots of food choices nearby. We were there for a Portland Sea Dogs game and it was about 15 minutes to the stadium.

Cons:

Breakfast options were limited. The floor in our room, both carpet and tile were weirdly sticky. The chair at the desk was covered in stains. Laundry room was one moldy washer and one dryer for $3 each. I thought the hotel was overpriced for the quality.

2026-01-19 • via Nuitee
K
kimberly • couple • us
7
the facility was good and the receptionist in the morning was very kind.
Cons:

The receptionist upon arrival had poor costumer service. Not sure what was the problem. She dealt with us like animals.

2026-01-19 • via Nuitee
M
Meg • extended_group • us
8
Pros:

Breakfast was good. I had a muffin (delicious) and a yoplait yogurt.

Cons:

The sliding door on the bathroom.

2026-01-19 • via Nuitee
K
Krupa • family_with_children • us
8
2026-01-19 • via Nuitee
K
Kevin • couple • ca
10
2026-01-16 • via Nuitee
V
Vanessa • extended_group • us
7
It was okay.
Pros:

The breakfast was nice and the location seems convenient.

Cons:

The staff at the front desk when we checked in on Saturday night was rather rude and not friendly. She seemed annoyed when asked about the security deposit. Everyone noticed it. We wanted to jump in the pool but that was closed (under maintenance) which was one of the reasons we chose to stay in this hotel. Our liquid conditioner and body soap containers were empty, we ended up showering without them. Requested for housekeeping so we can have a refill, was informed that they do not do housekeeping everyday, got the conditioner the next day.

2026-01-15 • via Nuitee