The Prime London Hotel

Hotels
9 (2543 reviews)
9 Knaresborough Place , London , gb

Children allowed

Facilities

Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Fire extinguishers
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Clean spaces
Cons:
Small room size
Toilet cleanliness issue

Categories

Cleanliness
8.5
Generally clean, but issues noted with the toilet cleanliness.
Service
10
Staff were wonderful and very helpful.
Location
9.5
Good location for Earl's Court tube, very convenient.
Room Quality
8
Rooms were a bit small and cramped for some guests.
Amenities
9
Basic facilities but appreciated some features like the coffee machine.
Value for Money
9
Decent for the price, despite room size issues.
Food and Beverage
9
Recommended local café for meals and generally pleasant options.
Overall Experience
9
Positive overall stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:46

Property Description

Convenient Location
The Prime London Hotel is ideally situated just 4 minutes from Earl’s Court station, offering easy access to Heathrow Airport and two key underground lines. With buses on Earl’s Court Road and various shops and restaurants nearby, everything you need is at your fingertips.

Proximity to Attractions
Explore London’s finest attractions with ease - from the Royal Albert Hall and Olympia Exhibition Centre to the renowned museums of South Kensington. Take a leisurely stroll to Hyde Park or shop at Harrods, all within close reach of the hotel.

Modern Amenities
Experience comfort in our newly refurbished rooms, each boasting a modern private bathroom, city views, and soundproof windows. Enjoy entertainment on a new Flat Screen Smart TV, stay connected with free high-speed Wi-Fi, and relax in comfort with our thoughtful amenities and attentive multilingual staff.

Book now to experience the perfect blend of convenience and comfort at The Prime London Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2543 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
M
Martin couple es
8
2026-02-14 via Nuitee
M
Mario couple cl
10
Bueno
Pros:

El aseo

Cons:

No tenía desayuno

2026-02-13 via Nuitee
K
Katrina couple au
10
We would stay again. Fantastic.
Pros:

The room was beautiful. The bed so so comfortable. The staff was very lovely and cheerful.

2026-02-10 via Nuitee
L
LAURA couple es
9
2026-02-09 via Nuitee
E
Evi family_with_children nl
8
aangenaam en vriendelijke mensen
Pros:

Netjes en precies wat we nodig hadden! En geweldige locatie

Cons:

Dat er geen ontbijt is maar wel genoeg ontbijt tentjes op loopafstand dus ook prima 👍🏻

2026-02-09 via Nuitee
J
Jacqueline family_with_children ar
10
2026-02-09 via Nuitee
L
lorenza couple it
9
2026-02-09 via Nuitee
A
Aleksandra couple pl
9
2026-02-08 via Nuitee
P
Paulina couple ie
10
2026-01-29 via Nuitee
J
John couple gb
9
Reasonable cost, for clean convenient hotel. Close to tube station
Pros:

Clean, good location, close to tube station

Cons:

Nothing

2026-01-29 via Nuitee
M
Maria couple gb
9
Pros:

Location. Very friendly staff. Very clean

Cons:

Double bed was a bit on the small size.
It was very hot in the night and the windows weren’t opening properly

2026-01-29 via Nuitee
G
Giorgia couple it
10
Ottimo, riprenoterò sicuramente.
Pros:

La posizione vicina alla metro, il letto comodo, l'acqua e le bevande gratuite, il bagno ristrutturato.

Cons:

Per essere pignoli: letto un po' piccolo, è alla francese (ma c'era scritto nella prenotazione) e l'armadio che non si apriva completamente perché la camera è molto piccola. (la dimensione della camera anche era specificata).

2026-01-28 via Nuitee
C
Camila couple br
9
Good place to stay in London
Pros:

Very well located, friendly and helpful staff.

Cons:

Double bed is smaller the conventional size

2026-01-28 via Nuitee
S
Sergio couple es
9
Perfecta ubicación para visitar Londres!
2026-01-27 via Nuitee
D
Di couple gb
9
A great stay all round, highly recommend.
Pros:

Very clean, lovely attention to detail, great location and excellent value for money but do realise it was off peak season. Super friendly, obliging, helpful reception staff…..thank you to all!

Cons:

Nothing…..everything was GREAT!

2026-01-26 via Nuitee
B
Burke couple gb
5
Just a place to rest our heads
Pros:

The location, it was very close to the underground so it was a great connecting point

Cons:

Our room wasn’t ready when we arrived at 3:30pm, despite check-in being at 3pm. When we went up to the room, it was in an unacceptable state, there were tissues everywhere, the bed was unmade, and the toilet had clearly been used.

After repeatedly asking, we were eventually moved to a different room. However, this room was much smaller than the one we had paid for and it was located right next to the main reception entrance. Because of this, we were woken up both mornings by noise from reception, including staff activity and the radio.

The bath in the room contained long black hairs when we arrived. We also couldn’t open the curtains for privacy, as the room was on the ground floor and looked directly onto the street.

2026-01-26 via Nuitee
V
Valentina couple it
10
Pros:

L’albergo offre ogni tipo di servizio, le camere sono curate e pulite con attenzione. La posizione è ottima, poiché a 300 m c’è una stazione metro che ha linea diretta con la stazione di Picadilly Circus (5 fermate, quindi 10 min). Inoltre il quartiere è molto tranquillo, piacevole dove passeggiare e offre ulteriori servizi come bar, pasticcerie dove fare colazione e supermercati.

2026-01-25 via Nuitee
M
Margot family_with_children ca
10
Affordable comfort, great location
Pros:

Clean, comfortable, super friendly and helpful staff. Easy walk to Earls Court station. Plenty of food and drink options nearby. Loved the complimentary fresh fruit and coffee available in the lobby.

Cons:

All was good

2026-01-25 via Nuitee
O
Ozlem couple tr
9
Lovely stay, we’d choose this place again.
Pros:

Location (very close to Earl’s Court underground station), size of the room, neighbourhood, pubs and restaurants nearby. The people at the reception were very kind, helpful, and friendly.

Cons:

Bathroom: there was only a bathtub which was a bit higher than usual. The half-length glass separator was not attached to the tub so it wasnt supporting. As younger and able-bodied people, we struggled a bit getting in and out; for an older person or anyone who needs more support with movement should be aware of this.

2026-01-25 via Nuitee
F
Francesco couple it
7
2026-01-23 via Nuitee