Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Non-smoking rooms
-
Air conditioning
-
24-hour front desk
-
Restaurant
-
Room service
-
Heating
-
Terrace
-
Family rooms
-
Garden
-
Pets allowed
-
Luggage storage
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Ironing service
-
Dry cleaning
-
Packed lunches
-
Non-smoking throughout
-
Private parking
-
Sun terrace
-
Private check-in/check-out
-
Daily housekeeping
-
Designated smoking area
-
Board games/puzzles
-
Special diet menus - on request
-
Kid meals
-
Outdoor furniture
-
Wine/champagne
-
Pet bowls
-
Pet basket
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
Process in place to check health of guests
-
Access to health care professionals
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Breakfast takeaway containers
-
Key card access
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Art Nouveau Elegance
Experience the charm of a 19th-century mansion transformed into a stunning Art Nouveau masterpiece by renowned designer George Walton. Admire the exquisite stained-glass windows, captivating murals, and intricate stencils throughout the Elmbank Hotel, showcasing one of the UK's finest collections.
Prime Location
Situated minutes away from York's vibrant city center and overlooking the picturesque Knavesmire Strays, guests enjoy easy access to the historic city walls, York Minster, and the railway station. Whether strolling through ancient streets or hopping on a quick bus ride, exploring the city's attractions is effortless.
Modern Comforts with Historic Flair
Combining historic elegance with contemporary amenities, the Elmbank Hotel offers a seamless blend of style, comfort, and sophistication. With limited parking, convenient bus stops, and proximity to York Racecourse, every aspect of your stay is designed for a memorable experience.
Book your stay at the Elmbank Hotel and immerse yourself in the beauty of York's rich history and modern convenience.
Please note that the hotel will pre-authorize payment of the first night's stay. Guests are advised the same card that was used to make the booking will be required to take the payment. If the reservation is to be charged to a company or business card, the company or business must send an email to the hotel direct as confirmation of payment. Please note that there is no elevator available to access the Deluxe Double Room, House Classic and House Superior Deluxe.
When booking 7 rooms or more for your party, different policies will apply to your booking and you will be required if booking on a Flexible rate to make Full Prepayment 14 days prior to arrival if booking one of our Pre Paid rates Payment will be taken at the time of Booking.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
-
Internet
WiFi is available in all areas and is free of charge.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
-
Pets
Pets are allowed. Charges may be applicable.
-
Parking
Private parking is possible on site (reservation is not possible) and costs GBP 10 per day.
Location
Guest Reviews
The air-conditioning wasn't working in the room allocated so staff changed easily for me
Art nouveau style. Air con in rooms. Viktor a very helpful and professional member of staff.
Food rather unimaginative (evening meal) - same veg either dinner both nights. Breakfast eggs like bullets - rest of breakfast good. Good range of continental breakfast.
Great location
Not applicable
A proper hotel 🏨
Unlucky to choose a bank holiday plus race day so the price was very high.
The hotel in general is absolutely lovely, we have stayed there a few time recently and had no cause to complain it was excellnt in every way, but our last visit last week wasn't the best.
The food in the restaurant was cold and either overcooked or stale from the day before. We also stayed in the ground level and the residents above did not have any consideration for other residents, they're were banging around the room, moving furniture and pacing up and down for at least an hour in the early hours having just come in from York centre. I reported this when it started again at 6.00 in the morning but nothing was done. This isn't usual for this hotel as it is normally week managed and lovely stay.
The reception staff were so friendly and the breakfast was lovely.
The main hotel looked lovely especially the lounge area.
Staff weren't the most friendliest. Did not like our room in basement as it was dark. There was also a huge crack on lower wall near bathroom doorwhich had been painted over but plaster was crumbly and it looked like plaster had come away from the wall and someone had trued to piece it together like a jigsaw.
The outside and main parts of the hotel looked nice
The one and only window in King Courtyard Room faces an unsecured back alley car park and industrial size bins. It is unsafe and unhygienic.
No light in the room as it’s blocked by the rear of the van.
Staff were rude, dismissive and discriminatory; with the receptionist calling me names and hanging up the phone. I’ve reported it and informed them that as a doctor I understand that people struggle with communication but her conduct was completely unacceptable. That said I doubt anything will come of it as her behaviour is probably indicative of the workplace culture.
Dreadful hotel that felt like it had the reception of a 4 star hotel and room of a no star back alley motel with staff that behaved as such.
The property itself was beautiful. Absolutely stunning The reception staff were really friendly and helpful. Lovely location.
The bedroom was not very welcoming.( I had wanted carpeted floors as my partner is deaf). I would have much preferred a room above ground floor. The welcome tray was basic considering the price of the room. The photos made the room look much more colourful and brighter (possibly because the room was on ground floor) but the poor lighting and hard flooring made the overall atmosphere oppressive.
It took us 40 minutes to find a parking place as everywhere was full.
Proximity to racecourse
Room size and quality was poor considering the cost. Breakfast not included in the high price and then expected to pay for bottle water in the room. Choice of dishes in the restaurant was limited and most of the food options seemed to be fried.
The bed was very comfortable and the shower was very good.
I was disappointed with the food which wasn't up to the standard I expected
Have stayed previously and as before all the staff I came across were very pleasant and helpful
Been before love the decor in the bar area.Staff Chris was lovely and helpful
Don’t charge for water in the room bit expensive
Local to the event
Room was very tired. No bedside table on both sides. Water only provided for one evening. Used glass not washed. The annexe needed attention. Was like an old people's annexe
Can't fault it on anything, Great Staff, Cleanliness, Quality of Food
Nothing not to like
The bed was very comfortable, the room had everything you needed, the lobby of the hotel was very elegant, and the parking across the street was very close.
The room was a bit cramped- definitely a small room.
Your guide to the flawless travel experience
Popular Countries
Get our app
