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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Ironing service
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Kid meals
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Outdoor furniture
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Japanese garden
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Covered parking
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Art Nouveau Elegance
Experience the charm of a 19th-century mansion transformed into a stunning Art Nouveau masterpiece by renowned designer George Walton. Admire the exquisite stained-glass windows, captivating murals, and intricate stencils throughout the Elmbank Hotel, showcasing one of the UK's finest collections.
Prime Location
Situated minutes away from York's vibrant city center and overlooking the picturesque Knavesmire Strays, guests enjoy easy access to the historic city walls, York Minster, and the railway station. Whether strolling through ancient streets or hopping on a quick bus ride, exploring the city's attractions is effortless.
Modern Comforts with Historic Flair
Combining historic elegance with contemporary amenities, the Elmbank Hotel offers a seamless blend of style, comfort, and sophistication. With limited parking, convenient bus stops, and proximity to York Racecourse, every aspect of your stay is designed for a memorable experience.
Book your stay at the Elmbank Hotel and immerse yourself in the beauty of York's rich history and modern convenience.
Please note that the hotel will pre-authorize payment of the first night's stay. Guests are advised the same card that was used to make the booking will be required to take the payment. If the reservation is to be charged to a company or business card, the company or business must send an email to the hotel direct as confirmation of payment. Please note that there is no elevator available to access the Deluxe Double Room, House Classic and House Superior Deluxe.
When booking 7 rooms or more for your party, different policies will apply to your booking and you will be required if booking on a Flexible rate to make Full Prepayment 14 days prior to arrival if booking one of our Pre Paid rates Payment will be taken at the time of Booking.Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not possible) and costs GBP 10 per day.
Location
Guest Reviews
The room we had was extremely noisy . Air conditioning units were sited directly outside the bedroom window and ran through the night and the soil stack ran through our room meaning every time someone above had a shower or used toilet it ran extremely noisily through our room.
The bed! Would have liked a bath in my room and I think we were given the dog rooms.
Couldn’t find switch to spotlights in the room, the room didn’t have a bath and the heating had its own timer which came on in the middle of the night which was quite noisy
We stayed as a couple for my boyfriend’s birthday and we couldn’t have chosen a better place to stay for our visit to York. Our room was so stunning, spotlessly clean and decorated beautifully, the hotel itself is gorgeous and such a short walk to the city centre and train station. The staff from check in to check out were so friendly and helpful. We will 100% be back in the future, cannot fault a single thing.
N/A
Lovely breakfast - full English breakfast and continental. Attentive staff. Room was clean, bed was very comfortable
The breakfasts were lovely. Staff in the hotel friendly. We loved that there was a space to sit in the foyer area which was spacious and quiet.
Room was nice and spacious but decor a little tired - could do with an uplift! The location wasn't quite as close to the train station as we had reckoned, so it took a little longer, but we managed no probs.
Comfotable clean spacious room. Good location
Nothing
Staff and the feel of the hotel..
Staff were lovely, decor is fabulous!
Cooked breakfast could be better, the bacon is dry and no options given when unable to eat mushrooms and beans.
Room was spacious and clean with a lovely large bed. The staff in the restaurant and reception were very pleasant.
Food and beverage offerings were way below the standard of the hotel. Cooked breakfast was poor and badly presented. Bar was inadequate with just one draft lager offering which ran out..... lack of staff in this area, which led to long delays and frustrated customers. Virtually all of the wines on the list were unavailable the first night and worst still on the second. This was a ridiculous situation and totally unacceptable. Evening meal was just adequate, which meant we only did the one night. They really need to address these issues as it lets down what is otherwise a nice hotel. We would stay again and believe the management have picked up on this.
Perfect art nouveau building with comfortable rooms and a great breakfast. Years ago I chose this hotel for some colleagues visiting from London, was struck by the wonderful fireplaces in the bar, and now finally I have stayed there myself as well.
Original features
All good
Lovely rooms and decor. Good shower and bathroom with toiletries . Comfortable firm bed.
Nice breakfast and staff
Air con keeps resetting to 23 degrees overnight making room too warm.
Net curtains needed attention - were falling off hooks so unable to shut
The entire building was very nice especially the lounge area with a real fireplace. Looked comfortable and warm, just what you need once entered into an hotel
There was no parking space so it was quite hard to find one near the facility
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