Hotel Grand Chancellor Melbourne

Hotels
8.2 (10687 reviews)
131 Lonsdale Street , Melbourne , au

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Friendly staff
Great value for money
Cons:
Some amenities not functional
Rooms could be dated
Issues with breakfast service

Categories

Cleanliness
8.45
Multiple reviews praised the cleanliness, noting it was one of the cleanest hotels.
Service
8.45
Staff were frequently described as friendly and helpful, providing good service.
Location
8.45
Great location mentioned multiple times, especially for access to the theatre and CBD.
Room Quality
7.95
Rooms were generally noted as clean and spacious, with a few comments about being dated.
Amenities
7.45
Some amenities like the pool were either not available or mentioned with issues.
Value for Money
8.45
Many reviews indicated good value, especially for the location and included breakfast.
Food and Beverage
7.95
Breakfast received positive reviews, though there were some complaints about service items.
Overall Experience
8.45
General satisfaction found throughout the reviews, noting enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:52

Property Description

Stunning Rooftop Pool with Panoramic Views
Experience the breathtaking sights of Melbourne CBD from our heated rooftop swimming pool at Hotel Grand Chancellor Melbourne.

Prime Location in the Theatre District
Immerse yourself in the vibrant culture of Melbourne with easy access to theatres, nightlife, and shopping just minutes away.

Modern Rooms and Delectable Dining Options
Indulge in stylish accommodations with satellite TV and luxurious bathroom amenities. Start your day with a lavish breakfast buffet at Footlights Restaurant and savor delectable dishes at Encore Restaurant & Bar.

Book your stay at Hotel Grand Chancellor Melbourne now for an unforgettable experience!

Important information:

The Hotel Grand Chancellor Melbourne has a strict Covidsafe policy in place for the health and safety of our team, our valued guests and all on- site visitors.
Credit Card information:
Please note that there is a 1.20% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3.05% charge when you pay with an American Express credit card.
Please note that there is a 3.20% charge when you pay with a Diners Club credit card.
Please note that there is a 3.05% charge when you pay with a JCB credit card.

Please note, the rooftop pool is currently closed for maintenance, our apologies for the inconvenience caused.

We would like to inform you that from the 5th August 2024 that we will be replacing one of our in-house elevators. These efforts are part of our ongoing commitment to enhance your experience with us. During this time, there may be some noise and minor disruptions with elevator operations. We apologize for any inconvenience this may cause and assure you that we will do our utmost to minimize any disturbance to your stay.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 10687 reviews
Cleanliness: 8.45
Service: 8.45
Location: 8.45
Room Quality: 7.95
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.45
C
Cathy • solo_traveller • au
10
2026-04-12 • via Nuitee
J
Joshua • couple • au
10
2026-04-11 • via Nuitee
K
Kerrie • solo_traveller • au
10
Pros:

Very clean. Lovely staff

Cons:

All good

2026-04-11 • via Nuitee
L
Lisa • couple • au
10
Exceptional in every way and now that we’ve found it, we will stay everytime we’re in the city
Pros:

From the moment we arrived and were greeted by warm, friendly and helpful staff, we knew it was going to be a great stay. Our room was modern, stylish, exceptionally clean and had everything we needed. It was in a great location, safe to walk around at night and quiet in our room. We had a lovely drink downstairs in the bar before going out in the evening however could have stayed there for dinner as the menu looked great. The following morning we had a superb breakfast which had an amazing variety of delicious options to choose from.
We loved everything about our stay - even the lift was clean and stylish. We will 100% stay next time we’re in the city.

Cons:

We liked everything.

2026-04-11 • via Nuitee
P
Paola • solo_traveller • it
10
2026-04-11 • via Nuitee
K
Kyla • couple • au
9
2026-04-11 • via Nuitee
R
Ravinder • couple • au
10
Pros:

Location was good

Cons:

Quit good

2026-04-10 • via Nuitee
C
Citroen6268 • couple • au
7
Good except for the renovations noise
Pros:

Our room was good - everything worked and it was clean. The staff are lovely and the location is good.

Cons:

Only 1 thing - there were renovations going on and it was really noisy!

2026-04-10 • via Nuitee
E
Elazar • solo_traveller • au
8
2026-04-09 • via Nuitee
B
barnaby • couple • au
8
Pros:

great all round experience

Cons:

no gym

2026-04-09 • via Nuitee
S
Sue • couple • au
9
Great
Pros:

Everything

Cons:

Maybe a long mirror somewhere

2026-04-08 • via Nuitee
V
Vivienne • couple • au
8
2026-04-08 • via Nuitee
M
Marcia • couple • au
5
Comfortable stay, room smaller than expected
Pros:

The location

Cons:

Noisy and small rooms

2026-04-08 • via Nuitee
L
Lachlan • couple • au
7
Nice break
Pros:

Nice and central to the city and sights

Cons:

Small rooms and no view

2026-04-08 • via Nuitee
Y
YEE • family_with_children • cn
8
Pros:

staff friendly

2026-04-07 • via Nuitee
• couple • au
7
2026-04-07 • via Nuitee
F
Fiona • family_with_children • au
9
2026-04-07 • via Nuitee
M
Michelle • couple • au
8
Pros:

The location was great

Cons:

Unfortunately our bed was very soft and uncomfortable and our pillows were flat. Our room was quite small

2026-04-07 • via Nuitee
K
Kerri • couple • au
10
2026-04-07 • via Nuitee
S
Sam • family_with_children • au
8
2026-04-07 • via Nuitee