Extended Stay America Suites - El Paso - West

Hotels
•
Extended Stay America Suites
7.3 (638 reviews)
990 Sunland Park Dr. , El Paso , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Spacious rooms
Responsive staff to some issues
Cons:
Uncleanliness
Poor service quality

Categories

Cleanliness
5.53
Several complaints regarding unclean rooms and bathrooms, along with reports of poor maintenance.
Service
7.5
Mixed feedback; some staff were unhelpful while others were responsive to issues.
Location
8.54
Location remains neutral, standard for a hotel of this tier.
Room Quality
7.99
Spacious and comfortable rooms mentioned positively, but some issues with cleanliness.
Amenities
7.02
Amenities did not meet expectations; lack of proper breakfast and kitchen utensils.
Value for Money
8.48
Some value due to price but hampered by cleanliness and service issues.
Food and Beverage
5.53
Breakfast offerings were inadequate and misrepresented.
Overall Experience
7.8
Overall a mixed experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:00

Property Description

Fully Equipped Kitchen in Every Room
Extended Stay America - El Paso - West offers a unique experience with fully equipped kitchens in all rooms, allowing guests the convenience of preparing their meals during their stay.

Complimentary "Grab-and-Go" Breakfast
Start your day right with a complimentary "grab-and-go" breakfast that includes coffee, cereal, and pastries, ensuring you have a convenient and delicious meal before heading out to explore El Paso.

Convenient Amenities and Services
Enjoy free WiFi, onsite parking, and local phone calls at this hotel. With laundry facilities, ironing services, and upgraded bedding, your comfort and convenience are a top priority during your extended stay in El Paso.

Book your stay at Extended Stay America - El Paso - West now for a memorable and comfortable experience in El Paso!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.
Fresh towels and linen can be exchanged at the front desk at any time.
Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.3
Based on 638 reviews
Cleanliness: 5.53
Service: 7.5
Location: 8.54
Room Quality: 7.99
Amenities: 7.02
Value for Money: 8.48
Food and Beverage: 5.53
Overall Experience: 7.8
S
Sergio • solo_traveller • us
5
2026-05-22 • via Nuitee
G
Garcia • solo_traveller • us
10
During the bts concert event, with rooms filling up, they were able accommodate the room I needed to have.
Pros:

The helpful and kind staffs

2026-05-18 • via Nuitee
L
Lilian • solo_traveller • mx
10
2026-05-15 • via Nuitee
G
GABRIEL • solo_traveller • mx
5
Precio alto para un hospedaje medio-bajo
Pros:

La ubicacion

Cons:

Limpieza y mobiliario viejo. Sofá sucio.

2026-05-12 • via Nuitee
D
Dennis • solo_traveller • us
10
Pros:

The location, its close to all eateries, groceries and to UTEP. The staff were very friendly, accommodating and helpful. The room is clean, comfortable, big and safe.

2026-05-11 • via Nuitee
M
Melissa • family_with_children • us
9
Pros:

Liked all of it. Got a great night's rest. Very comfy. Everything was clean. Staff was friendly. Just with the rooms had a small keurig. We love to have our coffee in the room. Lol
But, over all everything was great. I would stay here again.
Thanks Extended America... keep up the great work.

Cons:

The only thing I could say is that I would have loved that the rooms be supplied with a small Keurig thats all other than that everything was great. We enjoyed our stay.

2026-05-11 • via Nuitee
N
Nayelli • solo_traveller • mx
10
Pros:

La ubicación

2026-05-05 • via Nuitee
G
Garcia • couple • us
10
During a big event, with rooms being filled quick, they were to accommodate the room I needed
Pros:

The helpful and kind staff

2026-05-05 • via Nuitee
C
cristinagh • extended_group • mx
9
Well located, clean, comfortable, respect reservations even through third parties.
Pros:

Great stay, clean, comfortable, a BIG relief that they respected our reservation for a very busy weekend for the city, no hassle, no threat to cancel nor to hike up prices. I'll come back to this hotel when I visit EP again, you can trust them!

Cons:

I'm used to hotels having a blow dryer in the bathroom but other than that, they had everything else I needed.

2026-05-05 • via Nuitee
E
ella • solo_traveller • il
1
2026-05-02 • via Nuitee
R
Robert • couple • us
1
2026-04-20 • via Nuitee
S
Sergio • solo_traveller • us
6
2026-04-19 • via Nuitee
N
Nicole • solo_traveller • us
3
Cons:

I couldn’t enjoy sitting out in the evening because the sidewalks and common sitting area has a bad infestation with cockroaches and huge ones too!

2026-04-17 • via Nuitee
J
Julio Cesar • extended_group • mx
10
lo super recomiendo
Pros:

toso el personal muy amable

2026-04-12 • via Nuitee
V
Valles Olivas • solo_traveller • mx
10
Pros:

Que tiene cocina y te proporcionan utensilios para cocinar

Cons:

La persona que nos atendió al entrar la habitación no fue muy cordial

2026-04-10 • via Nuitee
D
David • solo_traveller • us
5
Just an average cheap motel.
Pros:

My room had a kitchen.

Cons:

The breakfast was non nutritious. Kitchen wear was not in the room. I had to ask for it at the office and carry it in a tote back to my room. The kitchen wear was so cheap that everything stick to it.

2026-03-31 • via Nuitee
S
salvador • solo_traveller • us
10
2026-03-30 • via Nuitee
P
Patrick • family_with_children • us
1
This place is a dump! The lock to our door was about to snap off. The bathroom was disgusting. Our blankets had cigarett
Pros:

Nothing! This place is a dump! The lock to our door was about to snap off. The bathroom was disgusting. Our blankets had cigarette burns in them. The hotel smelled horrible and the elevator sounded like it was going to give out! I strongly recommend to stay away from this property.

Cons:

Everything

2026-03-29 • via Nuitee
D
Dominic • solo_traveller • us
3
2026-03-15 • via Nuitee
D
Daniel • solo_traveller • us
9
Good value
Pros:

Convenient and good value

2026-02-28 • via Nuitee