MainStay Suites Little Rock West Near Medical Centers

Hotels
Choice Hotels International
6 (124 reviews)
10800 Kanis Rd, Little Rock, Arkansas, 72211 , Little Rock , US

Pets allowed

Facilities

Fitness facilities
Long-term parking
Free WiFi
24-hour front desk
Elevator
Fitness facilities
Television in common areas
Safe-deposit box at front desk
Free use of nearby fitness center
Smoke-free property
See all facilities

Review Highlights

Pros:
Clean room in some cases
Friendly staff
Cons:
Dirty bathrooms
Inconsistent amenities
Negative experiences reported

Categories

Cleanliness
4.08
Multiple reviews indicated dirty rooms and unclean bathrooms.
Service
7.55
Staff were mentioned as friendly and helpful despite some negative experiences.
Location
8.09
Convenient location close to medical center.
Room Quality
6.04
Inconsistent room cleanliness but mentioned as large and comfortable.
Amenities
5.07
No frills, missing basic amenities like breakfast and ice machine.
Value for Money
5.03
Mixed feelings about affordability versus cleanliness.
Food and Beverage
6.08
No food options mentioned, default to standard quality for this hotel tier.
Overall Experience
6.05
Overall sentiment indicates dissatisfaction due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:09

Property Description

Welcome to MainStay Suites Little Rock West Near Medical Centers, your perfect retreat in the heart of Little Rock!

Comfortable Accommodations
Relax in one of our 85 spacious guestrooms, each featuring kitchenettes equipped with full-sized refrigerators, ovens, and cozy sitting areas. Stay entertained with a 32-inch flat-screen TV while enjoying the complimentary wireless internet that keeps you connected during your stay.

Convenient Amenities
Take advantage of our 24-hour front desk and laundry facilities for your convenience. Enjoy complimentary access to a nearby fitness center and unwind in our common area with a television and a vending machine for your snacking needs.

Prime Location
Centrally located, you’re just moments away from key attractions like the River Market District and Simmons Bank Arena. Explore nearby parks, shopping, and medical centers all within a short drive.

Don't miss out on the ideal blend of comfort and convenience. Book your stay today!

Important information:

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIT

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

6
Based on 124 reviews
Cleanliness: 4.08
Service: 7.55
Location: 8.09
Room Quality: 6.04
Amenities: 5.07
Value for Money: 5.03
Food and Beverage: 6.08
Overall Experience: 6.05
E
Erica solo_traveller us
8
Pros:

Easy to get to friendly staff close to everything

2026-07-25 via Nuitee
M
Mrs. Leslie Flowers solo_traveller us
6
2026-07-21 via Nuitee
D
deborah couple us
10
2026-07-20 via Nuitee
L
Laylo The Traveler family_with_children us
1
They will charge your card even before you arrive even if you select to pay at the property.
Cons:

Be careful if you are traveling from out of town to Little Rock AR, this motel gives you the option of paying at the property and prepaying. I specifically chose to pay at the property which is what I always do. The morning of travel, my debit card was attempted to be charged 4 different times for 4 different amounts but I always keep my debit cards locked because I am finding that some of these motels in Little Rock, AR specifically will attempt to charge your card before arrival. I used to work in hospitality, specifically hotel/casino management and there is no way that is ever a mistake that your card gets charged before arrival unless that is an option you would choose. After discovering this, I called the motel and wow, I must say that the gentleman that answered the phone, was unprofessional, didn't explain the process correctly and relayed false information. I then told him that I would be contacting Booking.com to see what this occurred. I talked to Booking.com and was told that is not on their end. At this point I don't know whose end it was to be on. You have to call the motel to request a free cancellation because no way was I going to stay at this motel that randomly charges your card even though you specifically chose to pay at the property. What if I had not locked my card, they would be locking me into staying or losing at least the total price because it was for one night. This is unacceptable on all levels. This was intentional because the attempt was 4 times for 4 different amounts. When I called the motel back, the guy I talked to previously gave the phone to a woman who I could not understand and the entire time was being condesending and told me that is not on them to cancel the reservation so in essence, they were going to charge me for the one night anyway. I cancelled my debit card and ordered a new one.

2026-07-20 via Nuitee
S
susan couple us
1
Nope never going to stay there again
Pros:

Liked the fact it had a full kitchen and good size room but it stunk had to clean everything before we put our stuff out even the wall had to be wiped down

Cons:

To many shady people staying there staff didnt speak English.

2026-07-17 via Nuitee
S
susan couple us
1
Nope not staying there …😎
Pros:

Nice location kitchen set up but would not recommend staying there again also lots of shady stuff going on there…people living there on long term and help didnt speak English…😎

2026-07-17 via Nuitee
A
Austin couple us
6
2026-07-16 via Nuitee
J
Joshua Hice solo_traveller us
10
Pros:

It was very clean, quiet, and comfortable. Also staff was very friendly, professional and very helpful.

Cons:

I cant find not one thing to complain about.

2026-07-13 via Nuitee
R
Robbi solo_traveller us
7
I got rest and relaxed
Pros:

The kitchen

Cons:

The bathtub

2026-07-13 via Nuitee
S
Showkat couple us
7
2026-07-08 via Nuitee
D
Debra couple us
10
Good value
Pros:

Clean and quiet

Cons:

Dated but in good repair and clean

2026-07-05 via Nuitee
T
Tyron couple us
7
2026-07-03 via Nuitee
T
Tracie solo_traveller us
1
If you don’t mind molding dirt, nasty smells good place to stay
Pros:

It was close to the hospital, where my husband was staying

Cons:

The staff was very nice, but the room was not clean. There was mold in the bathroom. The room smelled so awful soon as I walked in just about knocked me down. Everything was sticky. The countertop was just dirty. I would not recommend anybody staying here.

2026-07-01 via Nuitee
K
Kevin couple us
10
2026-06-30 via Nuitee
T
Tammy solo_traveller us
10
Nice stay
Pros:

I came to heal after a surgery and it was wonderful. Quite for the most part, clean and was made to feel at home. Would recommend.

Cons:

There were sirens but it is pretty much across the street from a big hospital.

2026-06-28 via Nuitee
A
Aaliyah couple us
1
Terrible experience
Pros:

Nothing

Cons:

The entirety of the hotel smelled like marijuana, bathtub wasn’t properly cleaned. Upon arrival our room door was already opened because housekeeping had yet to finish cleaning and they had already rented us to that room. House keeping barged into the room without notice. Manager barged into the hotel room without notice.

2026-06-27 via Nuitee
F
Freddie couple us
8
2026-06-25 via Nuitee
A
Audrienna couple us
10
2026-06-24 via Nuitee
T
Tracy solo_traveller us
8
2026-06-23 via Nuitee
L
Lil Jasz solo_traveller us
10
2026-06-19 via Nuitee