MainStay Suites Little Rock West Near Medical Centers

Hotels
•
Main Stay Suites
7 (354 reviews)
10800 Kanis Road , Little Rock , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location — close to stores and everything
Well-equipped kitchens and spacious rooms
Comfortable beds
Generally good price/cheap hotel that exceeded expectations for some
Friendly staff mentioned in a few reviews
Cons:
Hallway/elevator bad smells and cleanliness issues (unswept floor, glass)
Refund/deposit problems and pre-charging card issues
Safety concerns reported (prostitution/drugs outside the property)
Room maintenance problems (leaks, kicked-in door, dated bathrooms, broken TV)
Inconsistent and sometimes unprofessional service; price changed on arrival for at least one guest

Categories

Cleanliness
5.5
Multiple guests reported hallway and elevator smells, unswept floors (stepped on glass) and dated bathrooms, though one guest noted the room was very clean — overall mixed-to-negative cleanliness reports.
Service
6
Several complaints about unprofessional or condescending staff, issues with reservations and refunds/deposits, but some mentions of friendly staff in other stays — service is inconsistent and slightly below average.
Location
8.5
Many reviewers praised the location (close to everything, stores nearby, great location) — location is a clear strength.
Room Quality
6.5
Guests liked kitchens and beds and noted spacious units, but there were reports of TV not working, a kicked-in door, leaking ceilings and dated bathrooms — room quality is mixed.
Amenities
8
Kitchens and spacious rooms were repeatedly praised, contributing to positive amenity impressions despite limited mentions of other facilities.
Value for Money
7.5
Several guests said the hotel was cheap and exceeded expectations, though there are complaints about price changes at check-in and unexpected charges — value is generally positive but somewhat inconsistent.
Food and Beverage
7
No meaningful mentions of food or beverage in the reviews; assigned the target overall rating.
Overall Experience
7
Mixed overall: location, kitchens and price pleased many guests, but cleanliness issues, refund/pre-charge problems, safety concerns and inconsistent service produced notable negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location
Located just a short distance from major attractions like Central High Museum and Visitor Center, our hotel provides easy access to the best of Little Rock.

Comfortable Accommodation
Relax in our air-conditioned rooms equipped with modern amenities such as free WiFi, TV with satellite channels, and a kitchen for your convenience.

Helpful Staff
Our friendly reception is always ready to assist you with any information you may need to make the most of your stay in the area.

Book your stay at MainStay Suites Little Rock West Near Medical Centers to experience comfort and convenience during your visit to Little Rock!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIT

Location

Guest Reviews

7
Based on 354 reviews
Cleanliness: 5.5
Service: 6
Location: 8.5
Room Quality: 6.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 7
C
Clara • couple • us
4
It decent if the room as clean correctly it would’ve been better!
Pros:

It was peaceful and quiet.

Cons:

I didn’t like the smell in the hallway it smells bad,the floor wasn’t swept correctly I stepped on glass,& the elevator had this burnt smell!

2026-10-12 • via Nuitee
B
Brockdrick • solo_traveller • us
5
2026-10-10 • via Nuitee
L
Lanisha • solo_traveller • us
10
2026-10-08 • via Nuitee
S
Sallis • solo_traveller • us
8
2026-09-15 • via Nuitee
D
Darrell • solo_traveller • us
1
Horrible
Pros:

Location

Cons:

Switched rooms cause tv didn’t work and move to a room with a kicked in door so I let that slide due to time but then days later discover water on toilet seat looked up and the upstairs bathroom is leaking down. I decided to checkout, I was supposed to receive a refund but what they did was charge my card the amount and left pending then dropped it as if no charge so no refund was ever issued. This hotels has a lot of prostitution going on in it, drugs all outside being smoked. I will never stay again

2026-09-15 • via Nuitee
S
Scheherazade • couple • us
10
Home away from Home
Pros:

I loved it and I will definitely be back soon soon

Cons:

N/A

2026-09-06 • via Nuitee
M
murberger • couple • us
8
2026-09-02 • via Nuitee
T
Tate • couple • us
1
2026-08-31 • via Nuitee
L
Lanisha • couple • us
10
Over all I loved it
Pros:

Very nice and have stores near by.

Cons:

N/A

2026-08-31 • via Nuitee
N
NeChelle • couple • us
5
2026-08-28 • via Nuitee
R
Ricky • couple • us
4
It was terrible didn’t get my deposit back and my room was left perfectly
Cons:

I never received my deposit back twice

2026-08-26 • via Nuitee
H
Hayes • solo_traveller • us
10
Loved the kitchen and the beds
Pros:

Loved the kitchen

Cons:

NA

2026-08-24 • via Nuitee
A
Adan • couple • us
1
2026-08-21 • via Nuitee
A
Amanda • solo_traveller • us
9
Pros:

Great location

Cons:

Bathroom dated but served it's purpose

2026-08-21 • via Nuitee
K
Knox • solo_traveller • us
10
2026-08-19 • via Nuitee
J
Jenny • family_with_children • us
1
Pros:

The price I was told online changed once I made it to the property

Cons:

Just don't stay here

2026-08-14 • via Nuitee
J
Joseph • solo_traveller • us
6
2026-08-11 • via Nuitee
J
Jordan • couple • us
8
2026-08-11 • via Nuitee
J
Jordan • couple • us
8
2026-08-11 • via Nuitee
I
Ignico • couple • us
9
2026-08-09 • via Nuitee