Extended Stay America Suites - Chicago - Romeoville - Bollingbrook

Hotels
Extended Stay America Suites
7 (369 reviews)
1225 Lakeview Drive , Romeoville , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Maintenance problems
Presence of pests

Categories

Cleanliness
3.96
Multiple mentions of dirt and cleanliness issues in the room and bathroom.
Service
9.43
Positive sentiments regarding staff friendliness and helpfulness.
Location
8.97
Praise for the hotel's nearby location to attractions despite other issues.
Room Quality
5.92
Complaints about room quality, overall condition, and maintenance issues.
Amenities
7.95
Breakfast was highlighted positively, but coffee availability was criticized.
Value for Money
6.91
It is seen as not worth the price paid due to cleanliness and maintenance issues.
Food and Beverage
6.96
Breakfast was mentioned positively, but overall beverage offerings could improve.
Overall Experience
5.93
Low due to cleanliness and safety concerns, resulting in a negative overall feeling.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:16

Property Description

Fully Equipped Kitchens
Experience the convenience of a fully equipped kitchen in every room, complete with a stove top, microwave, and fridge for your comfort.

Grab-and-Go Breakfast
Start your day right with a complimentary grab-and-go breakfast offering a variety of options including bars, muffins, hot cereal, coffee, and tea.

Convenient Amenities
Enjoy free WiFi, 24-hour front desk service, laundry facilities, ironing amenities, and upgraded bedding with extra pillows for a comfortable stay.

Book now for a delightful and convenient extended stay experience at Extended Stay America - Chicago - Romeoville - Bolingbrook.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.

Fresh towels and linen can be exchanged at the front desk at any time.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment. Cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

7
Based on 369 reviews
Cleanliness: 3.96
Service: 9.43
Location: 8.97
Room Quality: 5.92
Amenities: 7.95
Value for Money: 6.91
Food and Beverage: 6.96
Overall Experience: 5.93
S
Selene family_with_children us
1
JAMÁS REGRESARÍA
Pros:

La ubicación

Cons:

El cuarto horrible la limpieza también
Acababan de hacer reparaciones y horrible muy sucia la habitación con un olor espantoso y la chica nos dijo que solo era polvo que estaba bien tuvimos que acortarlo porque no teníamos otra opción solo nos dejó toallas y dejó la suciedad en la baño así no le importó. En la madrugada sonaron unas alarmas horribles

2026-08-03 via Nuitee
J
Jason solo_traveller us
1
2026-07-10 via Nuitee
H
Hamza couple us
8
2026-07-06 via Nuitee
K
Kyle couple us
6
Close to the city's and anything else u need. Cheaper rates.. but u get what u pay for.
Pros:

I liked that the hotel was only 35-40 mins from Chicago and pretty close to the nascar track chicagoland.

Cons:

I didnt care as much for the attitude of some of the staff members. The fridge leaked, the tub leaked nothing was cleaned off very well like the walls were nasty like someone spilled something. The toilet and bathroom sink weren't cleaned very well.

2026-07-06 via Nuitee
P
Perteet family_with_children us
2
2026-06-24 via Nuitee
R
Rios couple us
4
2026-06-12 via Nuitee
A
amir couple us
3
Terrible
Pros:

Location

Cons:

Dirty, extremely rude staff, especially days manager

2026-06-08 via Nuitee
P
Peterson solo_traveller us
5
2026-06-08 via Nuitee
J
James couple us
7
Pros:

Location was great and conveniently located next to expressway.

Cons:

The grab and go breakfast was extremely lackluster and nothing to be desired.

2026-06-02 via Nuitee
B
brendan family_with_children us
10
It was a great experience have stayed there a few times
Pros:

Everything

Cons:

Just that we didn’t know if we needed to leave our room for them to check smoke dectors

2026-05-25 via Nuitee
B
brendan family_with_children us
10
2026-05-25 via Nuitee
S
Shabana couple us
1
Pros:

Nothing

Cons:

Check in lady was weird and breakfast was an insult

2026-05-25 via Nuitee
L
Lorean couple us
4
2026-05-24 via Nuitee
K
Kayla couple us
1
Felt like a bad movie scene like there would be drug deals and prostitution going on after hours.
Pros:

I walked into the room and walked right back down to get a refund. This place was nasty. When I walked into the room the windows were raised and it was so hot in the room and had a very odd smell. It looked like a bad movie set. The beds were basically cot frames and were not even attached to the wall or headboard and you could love them with 2 fingers. The beds were supposed to be queen they were full size. Pictures hanging on the walls were nasty and had finger prints all over it. The dresser had a nasty grimy white substance on it. The fridge was clean inside but was rusted across the front. I felt absolutely nasty just walking in. The hallways walking to room looked like they had not been vacuumed in weeks. When I was leaving a man with a huge pit bull dog was walking in. It was just nasty. That’s all I can say. The hotel said I would get a full and complete refund within 7-10 days. I really hope I do.

Cons:

walked into the room and walked right back down to get a refund. This place was nasty. When I walked into the room the windows were raised and it was so hot in the room and had a very odd smell. It looked like a bad movie set. The beds were basically cot frames and were not even attached to the wall or headboard and you could love them with 2 fingers. The beds were supposed to be queen they were full size. Pictures hanging on the walls were nasty and had finger prints all over it. The dresser had a nasty grimy white substance on it. The fridge was clean inside but was rusted across the front. I felt absolutely nasty just walking in. The hallways walking to room looked like they had not been vacuumed in weeks. When I was leaving a man with a huge pit bull dog was walking in. It was just nasty. That’s all I can say. The hotel said I would get a full and complete refund within 7-10 days. I really hope I do.

2026-05-18 via Nuitee
L
Leah solo_traveller us
8
Pros:

Quiet

Cons:

Dirty floors, hallways. I would be very interested in cleaning rooms, walkways, and the whole building inside and out, for a room for my husband and me who lost our home recently. We just are trying to catch up on past due bills and waiting on approval for a new home. We're very clean, quiet, respectable people who just need a little help and I would definitely clean every day, after work and if needed could possibly afford the room at a discounted rate. We just need a couple of weeks or a week we'd be very grateful. We work Wednesday-Saturday 3rd shift 5pm-4am at Wayfair here in Romeoville . Thank you and have a great day.

2026-05-11 via Nuitee
C
Charles family_with_children us
8
2026-05-04 via Nuitee
D
Darius couple us
3
2026-04-22 via Nuitee
C
Carlos solo_traveller us
10
2026-04-16 via Nuitee
V
Vicki family_with_children us
5
Pros:

The lady who works nights at the desk is amazing. She does so much and yet still is pleasant to people.

Cons:

Well not that I needed it but the phone in the room didn't work when I got in there. The bathtub was dripping and I didn't want to be blamed for it so I tightened it. There was still some remnants of food in the microwave and the refrigerator.

2026-04-10 via Nuitee
R
renovaterepairr Solo travel
10
Nice okace
Pros:

Staff friendly Yvette was very helpful

2026-03-30 via Tripadvisor