Extended Stay America Suites - Chicago - Romeoville - Bollingbrook

Hotels
•
Extended Stay America Suites
7 (353 reviews)
1225 Lakeview Drive , Romeoville , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Maintenance problems
Presence of pests

Categories

Cleanliness
3.96
Multiple mentions of dirt and cleanliness issues in the room and bathroom.
Service
9.43
Positive sentiments regarding staff friendliness and helpfulness.
Location
8.97
Praise for the hotel's nearby location to attractions despite other issues.
Room Quality
5.92
Complaints about room quality, overall condition, and maintenance issues.
Amenities
7.95
Breakfast was highlighted positively, but coffee availability was criticized.
Value for Money
6.91
It is seen as not worth the price paid due to cleanliness and maintenance issues.
Food and Beverage
6.96
Breakfast was mentioned positively, but overall beverage offerings could improve.
Overall Experience
5.93
Low due to cleanliness and safety concerns, resulting in a negative overall feeling.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:16

Property Description

Fully Equipped Kitchens
Experience the convenience of a fully equipped kitchen in every room, complete with a stove top, microwave, and fridge for your comfort.

Grab-and-Go Breakfast
Start your day right with a complimentary grab-and-go breakfast offering a variety of options including bars, muffins, hot cereal, coffee, and tea.

Convenient Amenities
Enjoy free WiFi, 24-hour front desk service, laundry facilities, ironing amenities, and upgraded bedding with extra pillows for a comfortable stay.

Book now for a delightful and convenient extended stay experience at Extended Stay America - Chicago - Romeoville - Bolingbrook.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.

Fresh towels and linen can be exchanged at the front desk at any time.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment. Cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7
Based on 353 reviews
Cleanliness: 3.96
Service: 9.43
Location: 8.97
Room Quality: 5.92
Amenities: 7.95
Value for Money: 6.91
Food and Beverage: 6.96
Overall Experience: 5.93
D
Darius • couple • us
3
2026-04-22 • via Nuitee
C
Carlos • solo_traveller • us
10
2026-04-16 • via Nuitee
V
Vicki • family_with_children • us
5
Pros:

The lady who works nights at the desk is amazing. She does so much and yet still is pleasant to people.

Cons:

Well not that I needed it but the phone in the room didn't work when I got in there. The bathtub was dripping and I didn't want to be blamed for it so I tightened it. There was still some remnants of food in the microwave and the refrigerator.

2026-04-10 • via Nuitee
R
renovaterepairr • Solo travel
10
Nice okace
Pros:

Staff friendly Yvette was very helpful

2026-03-30 • via Tripadvisor
7
720peggieh • Solo travel
10
The customer service was top notch. They were about to answer all my questions and my needs with a smile on their face.
Pros:

The Atmosphere was so nice and quite

2026-03-27 • via Tripadvisor
M
mike • couple • us
3
ARRIVED AT 1130PM IN ROOM BY 1215AM AND LEFT AT 9AM NO COFFEE OR HOT WATER AVAIABLE AT 9 AM
Cons:

AT 1130 PM WE ARRIVED AND PLACE SMELLED LIKE WEED
BED WAS HARD AND PILLOWS WERE NOT GOOD.
I HAVE STAYED AT OTHER EXTENDED STAYS IN THE AREA AND FIRST AND LAST TIME AT THIS ONE

2026-03-24 • via Nuitee
R
Robinson • family_with_children • us
10
2026-03-22 • via Nuitee
R
Robinson • family_with_children • us
10
2026-03-15 • via Nuitee
T
Tracy • family_with_children • us
10
Pros:

It's peaceful

Cons:

A prior guest obviously had a dog and the dog hair was everywhere in the room..

2026-01-27 • via Nuitee
A
Alberto Herrera • family_with_children • mx
10
2026-01-26 • via Nuitee
D
David • couple • us
10
2026-01-20 • via Nuitee
R
RANDALL • family_with_children • us
7
GREAT FOR THE PRICE
Pros:

BREAKFAST COULD HAVE BEEN BETTER

Cons:

BREAKFAST

2026-01-19 • via Nuitee
A
Angelo • solo_traveller • us
1
Pros:

Dry hardly something in the table

Cons:

Elevator out of service and portable air fans every where at the hall ways all over the building top to bottom

2026-01-19 • via Nuitee
Y
Yue • family_with_children • us
10
Comfortable to make breakfast in my room this morning. Convenient location
Pros:

Cleanness, professional and friendly staff, very satisfied. Convenient location

Cons:

Overall very satisfied. There's nothing that I didn't dislike

2026-01-17 • via Nuitee
B
Bass • couple • us
5
2026-01-03 • via Nuitee
A
Angela • couple • us
7
2025-12-21 • via Nuitee
T
Tabb • solo_traveller • us
7
2025-12-06 • via Nuitee
D
Dennis • solo_traveller • us
10
2025-12-05 • via Nuitee
M
Mike • couple • us
1
It was dirty in the room no tissue dirty stove and fridge
Pros:

Nothing

Cons:

Dirty

2025-12-02 • via Nuitee
M
Marteka • couple • us
1
2025-11-21 • via Nuitee