Extended Stay America Suites - Houston - Westchase - Richmond

Hotels
•
Extended Stay America Suites
7.1 (405 reviews)
3200 West Sam Houston Parkway , Houston , us
+1 713-952-4644

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms (occasionally)
Close to restaurants
Cons:
Poor service
Uncleanliness
Broken amenities

Categories

Cleanliness
6.6
Several reviews mentioned issues with cleanliness, including a pungent smell and bugs.
Service
8.1
Some positive feedback about the front desk staff, but also mentions rudeness and poor service.
Location
8.6
Location was convenient for some guests, with close access to restaurants and freeways.
Room Quality
5.6
Reviews highlighted problems with room conditions, such as bugs, broken furniture, and incorrect room type.
Amenities
7.1
Guests were disappointed with the lack of promised amenities, like breakfast.
Value for Money
7.6
Given the issues experienced, guests felt the value for money was lacking.
Food and Beverage
5.6
Guests reported limited food options and disappointment regarding breakfast.
Overall Experience
7.6
Overall dissatisfaction with multiple aspects of the stay, but a few positive comments balance this.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:15

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of having a stovetop, microwave, and fridge in your room at Extended Stay America - Houston. Cook your favorite meals just like at home during your longer stay.

Convenient Amenities
Enjoy free WiFi, 24-hour front desk service, laundry facilities, ironing amenities, and upgraded bedding with extra pillows. We strive to make your stay comfortable and stress-free with all the necessary conveniences provided.

Complimentary Services and Nearby Attractions
Benefit from complimentary weekly housekeeping, free onsite parking, and local phone calls. Explore nearby attractions such as the Galleria Mall, Studio Movie Grill, and Houston Zoo for a memorable stay in Houston.

Ready to experience comfort and convenience? Book your stay at Extended Stay America - Houston - Westchase - Richmond now.

Important information:

Housekeeping service is offered every 14 days. For a stay of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.

Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services can be arranged for an additional charge.

Please note that a valid credit card is required at check-in for payment. Cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Guest Reviews

7.1
Based on 405 reviews
Cleanliness: 6.6
Service: 8.1
Location: 8.6
Room Quality: 5.6
Amenities: 7.1
Value for Money: 7.6
Food and Beverage: 5.6
Overall Experience: 7.6
L
Laila • family_with_children • us
1
2026-08-22 • via Nuitee
C
Courtnee • couple • us
5
Pros:

52! By

2026-08-21 • via Nuitee
C
Courtnee • couple • us
1
2026-08-15 • via Nuitee
G
Garrett • solo_traveller • us
7
Pros:

It was close to the convention I was at.

Cons:

Outdated room, old furniture, some lights didnt work. Strange people outside having some parking lot party

2026-08-10 • via Nuitee
C
Chen • solo_traveller • us
8
2026-08-02 • via Nuitee
S
Samuel • couple • us
10
2026-08-02 • via Nuitee
S
Shaozhao • solo_traveller • es
5
2026-07-17 • via Nuitee
L
Lynette • couple • us
1
2026-07-17 • via Nuitee
S
Sara • couple • us
8
2026-07-12 • via Nuitee
K
Kierra • couple • us
8
Pros:

The staff were very friendly

Cons:

It didn't have breakfast and during our stay the water had to get shut off

2026-07-11 • via Nuitee
J
José Gaspar • solo_traveller • mx
8
2026-07-03 • via Nuitee
F
Felix • solo_traveller • us
1
Horrible
Pros:

None

Cons:

Nothing

2026-06-29 • via Nuitee
A
Aleydis • solo_traveller • be
5
Pros:

Clean sheets !

Cons:

Carpet very dirty and lousy breakfast (coffee and a muffin)

2026-06-20 • via Nuitee
B
Blake • couple • us
2
It’s was loud and smelled like marijuana, many homeless ppl felt uncomfortable no tv that worked or phone or WiFi
Pros:

Area

Cons:

Gross, wasn’t at all like the pictures

2026-06-18 • via Nuitee
C
Clodoaldo • solo_traveller • de
1
Ich habe ein Zimmer gebucht. Als ich einchecken wollte, sollte ich zusätzlich 40$ bezahlen.
Pros:

Nichts!

Cons:

Sehr unfreundliches Servicepersonal

2026-06-15 • via Nuitee
A
Alexus • couple • us
7
2026-06-05 • via Nuitee
B
Bun • extended_group • us
1
Pros:

The location

Cons:

The staff was rude

2026-06-03 • via Nuitee
B
Bun • couple • us
7
Pros:

I enjoyed the free breakfast.

Cons:

If you have fur babies 2 dog/cat is the limit.

2026-05-29 • via Nuitee
L
Lewis • family_with_children • us
10
My stay was actually great. I loved it. Comfortable and relaxing. Staff was great.
Pros:

Everything

Cons:

The breakfast and pricing

2026-05-26 • via Nuitee
R
rilin • couple • us
1
2026-05-25 • via Nuitee