Extended Stay America Suites - Phoenix - Airport

Hotels
•
Extended Stay America Suites
6.4 (696 reviews)
3421 East Elwood Street , Phoenix , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Clean facilities
Cons:
Musty smells
Limited amenities
Outdated furnishings

Categories

Cleanliness
5.74
Several reviews indicated cleanliness issues such as musty smells and old furnishings.
Service
7.71
Mixed feedback; some found staff helpful while others faced issues with room availability.
Location
8.25
Convenient location near the airport was mentioned positively in multiple reviews.
Room Quality
5.7
Comments on the outdated rooms and noise detracted from the overall perception.
Amenities
5.23
Limited amenities and basic breakfast offerings were highlighted as shortcomings.
Value for Money
7.19
Price point was seen as acceptable considering the location, but quality issues noted.
Food and Beverage
4.74
Breakfast options were very basic and unsatisfactory for many guests.
Overall Experience
6.61
Overall experience was mixed, with some concerns but satisfactory for budget travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:58

Property Description

Fully Equipped Kitchens for Extended Stays
Discover the convenience of fully equipped kitchens in every room, complete with a stovetop, microwave, and fridge. Enjoy upgraded bedding and laundry facilities during your extended stay at Extended Stay America - Phoenix.

Convenient Amenities
Benefit from free WiFi, 24-hour front desk service, and ironing facilities. Rest easy with extra pillows in every room and take advantage of the free onsite parking offered at the property.

Nearby Attractions
Explore popular attractions such as the Wild Horse Pass Casino, Casino Arizona, and Tempe Town Lake located just a stone's throw away from the hotel. Experience comfort and convenience during your stay in Phoenix.

Book now for a memorable extended stay experience!

Important information:

Please note that only weekly housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.4
Based on 696 reviews
Cleanliness: 5.74
Service: 7.71
Location: 8.25
Room Quality: 5.7
Amenities: 5.23
Value for Money: 7.19
Food and Beverage: 4.74
Overall Experience: 6.61
G
Gizelle • couple • us
8
Pros:

Very nice area and clean

Cons:

Very clean

2026-02-10 • via Nuitee
A
Alexandria • couple • us
4
2026-02-08 • via Nuitee
D
Doreen • couple • ca
6
2026-01-28 • via Nuitee
R
Robyn • couple • us
7
Pros:

Location as we were flying out the next day from the Phoenix airport. Staff was very friendly.

Cons:

The rooms could use a bit of updating and maintenance.

2026-01-25 • via Nuitee
J
Jim • couple • us
10
I was Satisfied with my choice
Pros:

Clean and Convenient

Cons:

No issues

2026-01-21 • via Nuitee
T
Taefu • family_with_children • us
2
Highly not recommended for the price charged. Not what it looks and sounds like online.
Pros:

Location is good, that was all.

Cons:

No housekeeping, beds were not sturdy moved around, bad odor in the rooms, elevator felt like it was going to go out, lots of noise.

2026-01-20 • via Nuitee
N
Nathaniel • couple • us
10
Pros:

Clean room nice respectable staff and also good fresh COFFEE

Cons:

That I couldn’t park in law enforcement parking lol

2026-01-19 • via Nuitee
T
Tasheena • family_with_children • us
8
2026-01-19 • via Nuitee
N
Ninfa • couple • us
10
2026-01-19 • via Nuitee
N
Nicole • solo_traveller • us
7
2026-01-19 • via Nuitee
S
Sharon • family_with_children • us
3
Pros:

Filthy walls and doors. Pulled up and 5 cop cars in parking lot because 2 girls were fighting. People wiping down their cars and motorcycles in parking lot all day and night. Room smelled like grease burnt food. One bed was ok the other was like a trampoline. No blowdryer no silverware no plates nothing. Was really disappointed. The only thing good was the airport is right around corner and there is a really good restaurant in the middle of all the construction companies.

Cons:

Everything

2026-01-17 • via Nuitee
N
Nate • couple • us
1
It’s not what I asked for and it’s not what you advertised
Pros:

It’s ok

Cons:

It’s supposed to be an air port hotel but it’s not near the airport. I was told that I had a shuttle reservation but they don’t have a shuttle. I signed up for a 55 dollar hotel and you took me to a 100 to 200 dollar hotel.

2026-01-15 • via Nuitee
T
theresa • couple • us
6
quite people are sketchy but dont bother you.
Pros:

Front desk nice

Cons:

Rooms dirty stains floors . But for the most part it was quite

2026-01-11 • via Nuitee
S
Sun • extended_group • us
7
2026-01-10 • via Nuitee
A
ALJOGAUZ • family_with_children • us
9
Pros:

Late check in and the front desk girl was really helpful and comprehensive. Thank you.

2025-12-28 • via Nuitee
T
theresa • couple • us
8
you cant beat the price
Pros:

Staff is nice

Cons:

Tv reception

2025-12-23 • via Nuitee
B
Beverly • solo_traveller • us
5
Pros:

Bed was comfortable and it seemed like a safe place for a widow. When I asked if the room should have a chair in it they did bring me a recliner.

Cons:

The hard floors. The place was definitely old. The refrigerator made noise all night

2025-12-13 • via Nuitee
M
McCall • family_with_children • us
6
Pros:

The area is convenient for where I need to be

Cons:

Constant noise throughout the night

2025-11-23 • via Nuitee
P
pavlovich • solo_traveller • au
9
Pros:

Very close to the airport

Cons:

No cups of tea or coffee in the rooms

2025-11-16 • via Nuitee
T
Tracy • couple • us
3
2025-11-11 • via Nuitee