Extended Stay America Select Suites - Charlotte - University Place

Hotels
•
Extended Stay America Suites
6.8 (498 reviews)
8211 University Executive Park Drive , Charlotte , us
+1 704-510-1636

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Roaches in rooms
Poor cleanliness
Uncomfortable environment

Categories

Cleanliness
3.88
Numerous complaints regarding unclean rooms, bugs, and overall hygiene standards.
Service
8.85
Staff were generally helpful and polite, although issues were reported.
Location
8.39
Nice location; convenient to several attractions but some safety concerns raised.
Room Quality
6.34
Rooms were described as spacious, but reports of roaches and poor maintenance were prevalent.
Amenities
7.87
Basic amenities were available; however, cleanliness issues affected their value.
Value for Money
5.83
Given the experiences with cleanliness and bugs, guests felt the value was lacking.
Food and Beverage
6.88
Breakfast availability was noted, but overall dining experience was not highlighted.
Overall Experience
6.35
The overall experience was negatively impacted by cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:56

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a stovetop, microwave, and fridge in every room at Extended Stay America - Charlotte. Cook your favorite meals just like at home during your extended stay.

Convenient Amenities for Longer Stays
Benefit from free WiFi, 24-hour front desk service, and a complimentary grab-and-go breakfast to start your day right. Laundry facilities, ironing services, and upgraded bedding ensure a comfortable stay.

Ideal Location for Exploring Charlotte
With attractions like Carowinds, Charlotte Motor Speedway, and Bank Of America Stadium nearby, you'll have plenty to explore. Plus, free onsite parking makes it easy to come and go as you please.

Book your stay at Extended Stay America - Charlotte - University Place for a comfortable and convenient extended visit to Charlotte.

Important information:

Housekeeping service is offered every 14 days. For a stay of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.

Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services can be arranged for an additional charge.

Please note that a valid credit card is required at check-in for payment. Cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

6.8
Based on 498 reviews
Cleanliness: 3.88
Service: 8.85
Location: 8.39
Room Quality: 6.34
Amenities: 7.87
Value for Money: 5.83
Food and Beverage: 6.88
Overall Experience: 6.35
S
Shanarra • couple • us
1
Never stayed ! UNLIVABLE
Pros:

NOTHING ! It needs to be reported to the police and health department

Cons:

Filthy place smells god awful, several men surrounded the front door attempting to sell drugs or buy female time ! No security, no front desk , drug transaction right in front of everyone just terrible

2026-08-26 • via Nuitee
G
giorge • solo_traveller • us
10
2026-08-21 • via Nuitee
T
Tammy • family_with_children • us
1
I would not recommend anyone to stay here
Cons:

This location canceled my room this place was dirty.

2026-08-14 • via Nuitee
R
Raehlyn • couple • us
1
It completely sucked. Wouldn’t recommend this place to anyone
Pros:

Absolutely nothing

Cons:

The property is dirty. The staff is extremely rude and they are having paying customers cars towed unlawfully

2026-08-06 • via Nuitee
R
Revon • solo_traveller • us
7
2026-08-05 • via Nuitee
L
Liliana • solo_traveller • us
1
2026-08-03 • via Nuitee
K
Kinsleigh • solo_traveller • us
2
2026-08-02 • via Nuitee
Z
Zak • couple • us
1
Wasn’t told i needed parking pass — car towed.
Pros:

0/10

Cons:

I have never in my life had to tell hotel staff at check in that i need a parking pass. That is the hotel’s responsibility. I stay 365 days of the year in hotels and this is my first time having my car towed as a guest at a hotel. They said they had signs, but they dont. I took pictures for court. A robot on a screen did my check in and it wasnt even that late (10pm). They never told me. Woke up. Cars gone. Im suing over 10k, not small claims but higher up, if the tow company doesnt have a written authorization for the tow. The guy who checked me in is actually in league with the tow company. They are all over reddit (“tip towing in charlotte”) He gets a certain percentage out of each car they take. But for the hotel, thats low. Thats their staff doing that and profiting with the tow company. If not, then why was my car towed at 2-3 am on a one night stay? Read again: 2-3am — on a one nighter. Why? Its worth more than 10k to me because or this situation. And im losinng a lot of time/school/work. Damages are over 10k. Regular court, not small claims.

2026-08-02 • via Nuitee
Z
Zak • couple • us
1
2026-08-02 • via Nuitee
S
Saraí • couple • us
10
2026-07-22 • via Nuitee
S
Shamika • couple • us
1
Horrible
Pros:

Nothing Jerika had a very nasty rude attitude. The whole hotel was nasty and disgusting the app and the facilities says absolutely no smoking the whole place smell and look like a smoke shop. Just disgusting disrespectful nasty

Cons:

Everything

2026-07-17 • via Nuitee
J
Jana • solo_traveller • us
1
Pros:

The sheets were clean and the AC worked.

Cons:

The fact that they said there was a $25 pet fee but didnt say it was per pet. I had 3 small dogs. Had i known I would've been charged an extra $75 plus taxes i would've chosen somewhere else to stay. The pet fees and taxes were the same amount as the charge for the room. Ridiculous. Room was $116 for 1 night. Next day check my bank statement and it was $230. Are you kidding! They were not honest about pricing. My dog didn't mess in the room one time!! We left that room CLEAN. Never stay there again. Oh and the elevator sounded like it was going to die and take us with it.

2026-07-14 • via Nuitee
K
Kendra • family_with_children • us
1
Horrible, unprofessional, rude, and unpleasant
Pros:

Nothing. All they do is fight with guests they have roaches and the manager who drives the red SUV is RUDE

Cons:

Everything

2026-07-07 • via Nuitee
A
Ashley perdue • solo_traveller • us
9
Pros:

Everything

Cons:

Nothing

2026-07-06 • via Nuitee
H
Harry • solo_traveller • us
1
Pros:

I did not like anything about my stay
the room was not adequate I got false advertisement I thought we were going to have kitchenware kitchenette was okay table was broken in room no chairs but one no blankets no shampoo nothing like that this room sucked.

Cons:

There wasn't anything positive about this stay.

2026-06-29 • via Nuitee
M
Michele • couple • us
8
2026-06-28 • via Nuitee
I
Inpone Nick • solo_traveller • us
7
For the discount price: the stay seem reasonable; however the cooktop need repair, chair broken,
2026-06-28 • via Nuitee
A
Audry • couple • us
9
2026-06-19 • via Nuitee
C
Curtis • solo_traveller • us
3
2026-06-17 • via Nuitee
L
Lachasita • family_with_children • us
10
Pros:

everthing was good the staff was very nice

Cons:

it was nothing i didnt like

2026-06-15 • via Nuitee