Extended Stay America Select Suites - Charlotte - University Place

Hotels
•
Extended Stay America Suites
6.8 (488 reviews)
8211 University Executive Park Drive , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Roaches in rooms
Poor cleanliness
Uncomfortable environment

Categories

Cleanliness
3.88
Numerous complaints regarding unclean rooms, bugs, and overall hygiene standards.
Service
8.85
Staff were generally helpful and polite, although issues were reported.
Location
8.39
Nice location; convenient to several attractions but some safety concerns raised.
Room Quality
6.34
Rooms were described as spacious, but reports of roaches and poor maintenance were prevalent.
Amenities
7.87
Basic amenities were available; however, cleanliness issues affected their value.
Value for Money
5.83
Given the experiences with cleanliness and bugs, guests felt the value was lacking.
Food and Beverage
6.88
Breakfast availability was noted, but overall dining experience was not highlighted.
Overall Experience
6.35
The overall experience was negatively impacted by cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:56

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a stovetop, microwave, and fridge in every room at Extended Stay America - Charlotte. Cook your favorite meals just like at home during your extended stay.

Convenient Amenities for Longer Stays
Benefit from free WiFi, 24-hour front desk service, and a complimentary grab-and-go breakfast to start your day right. Laundry facilities, ironing services, and upgraded bedding ensure a comfortable stay.

Ideal Location for Exploring Charlotte
With attractions like Carowinds, Charlotte Motor Speedway, and Bank Of America Stadium nearby, you'll have plenty to explore. Plus, free onsite parking makes it easy to come and go as you please.

Book your stay at Extended Stay America - Charlotte - University Place for a comfortable and convenient extended visit to Charlotte.

Important information:

Housekeeping service is offered every 14 days. For a stay of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.

Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services can be arranged for an additional charge.

Please note that a valid credit card is required at check-in for payment. Cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.8
Based on 488 reviews
Cleanliness: 3.88
Service: 8.85
Location: 8.39
Room Quality: 6.34
Amenities: 7.87
Value for Money: 5.83
Food and Beverage: 6.88
Overall Experience: 6.35
K
Kendra • family_with_children • us
1
Horrible, unprofessional, rude, and unpleasant
Pros:

Nothing. All they do is fight with guests they have roaches and the manager who drives the red SUV is RUDE

Cons:

Everything

2026-07-07 • via Nuitee
A
Ashley perdue • solo_traveller • us
9
Pros:

Everything

Cons:

Nothing

2026-07-06 • via Nuitee
H
Harry • solo_traveller • us
1
Pros:

I did not like anything about my stay
the room was not adequate I got false advertisement I thought we were going to have kitchenware kitchenette was okay table was broken in room no chairs but one no blankets no shampoo nothing like that this room sucked.

Cons:

There wasn't anything positive about this stay.

2026-06-29 • via Nuitee
I
Inpone Nick • solo_traveller • us
7
For the discount price: the stay seem reasonable; however the cooktop need repair, chair broken,
2026-06-28 • via Nuitee
M
Michele • couple • us
8
2026-06-28 • via Nuitee
A
Audry • couple • us
9
2026-06-19 • via Nuitee
C
Curtis • solo_traveller • us
3
2026-06-17 • via Nuitee
L
Lachasita • family_with_children • us
10
Pros:

everthing was good the staff was very nice

Cons:

it was nothing i didnt like

2026-06-15 • via Nuitee
L
Lachasita • family_with_children • us
10
2026-06-15 • via Nuitee
T
Terri • solo_traveller • us
1
Pros:

Nothing

Cons:

Trash.\n Cans were full of trash bathroom was not clean tallet seat hanging off. There was no dishes in the cabinets cause they said they don't allow them in there, but it stays in your hotel abilities that there will be food dishes and if you ask for them like the paper says in the hotel, they say they don't have none. Very trashy, dirty place always were very dirty.I would not stay there

2026-06-14 • via Nuitee
D
Devin Goins • solo_traveller • us
9
2026-06-14 • via Nuitee
K
Kristi • solo_traveller • us
1
Pros:

Nothing we didnt even stay the night

Cons:

Staff was rude. It smelled of weed and pee. Dirty

2026-06-11 • via Nuitee
O
Oliver • couple • us
4
If you don’t have 30 more dollars to go somewhere else, I guess staying there would just have to do.
Pros:

No comment.

Cons:

Outside of the property itself was littered with debris and there was no one to clean that up.

2026-06-08 • via Nuitee
D
Dorrenda • solo_traveller • us
8
Pros:

It was quiet

Cons:

Rooms need to be updated, my curtain didn’t work so I couldn’t let it down

2026-06-04 • via Nuitee
W
WHIDBY • solo_traveller • us
10
Pros:

They gave me a room that one man had lived in for years. You can't miss it . The tub and the sink were dingy dirty. I watched "NOT WITHOUT HOPE" to remove his hold on the room. I have a sense of humor.

Cons:

Upon check in, this black female with one lovely waist high canine checked in breaking in line directly behind me.
She had the room three doors down. She was challenging me to her youthful spirit game of who is paying for this. Since she was given a double room, if she wished to stay longer, she would have to change rooms. She did not see the light very well.

My sense of humor for the first night consists of canine advertising until I believe the canine had gone to sleep on it's own bed. Who cares about her. Then Robert Downey Junior standing by the back door where the alarm sounds off followed Gweneth Palthrow in to accept one canine was in. End of discussion. The excitable air left that day around high noon.

2026-05-29 • via Nuitee
M
Michael • solo_traveller • us
9
2026-05-29 • via Nuitee
P
Philip • solo_traveller • us
10
2026-05-28 • via Nuitee
R
Rose • couple • ca
1
Désastreux , mauvais séjour
Pros:

Rien de spécial

Cons:

Mauvaise odeur(humidité, marijuana) présence des cafards, pas de déjeuner comme mentionné dans l’annonce, au-dessus de la chambre un chien qui marchait et aboi tout le temps, la merde des chiens à l’extérieur, douche trop vieille, j’ai passé un moment regrettable dans cette hôtel, ce genre d’hôtel ne devrait pas être sur le plate-forme de Booking et j’ai l’impression que cette endroit est un refuge pour des personnes démunis ou de réinsertion, je déconseille le monde d’y aller.

2026-05-28 • via Nuitee
T
Trina • couple • us
1
The worst hotel I have ever seen to date. Wouldn’t recommend to anyone not even the homeless. Guest deserve better con
Pros:

Nothing

Cons:

Nasty, roach infested. Staff lies and lack integrity.

2026-05-27 • via Nuitee
J
JaQuan • couple • us
1
Terrible experience
Pros:

Nothing

Cons:

The bathroom looked like it was mild in the tub and they had roaches

2026-05-24 • via Nuitee