Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Small rooms
Cleanliness issues
No lift access

Categories

Cleanliness
5.14
Some reviews highlight cleanliness issues, including dirty towels and unclean rooms.
Service
8.61
Staff were frequently noted as friendly and helpful throughout various reviews.
Location
9.15
Multiple reviews praised the hotel's proximity to transport and local attractions.
Room Quality
6.1
Room sizes were often mentioned as small and less than expected, but some found them comfortable.
Amenities
7.63
The presence of basic amenities with some positive mentions of breakfast options.
Value for Money
8.09
Guests felt they received reasonable value for the money based on location and service.
Food and Beverage
7.64
Breakfast received mixed but generally acceptable reviews, with some positive mentions.
Overall Experience
7.61
Mixed reviews overall, with strengths in location and service but notable concerns in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:48

Property Description

Elegant 19th-Century Property: The 29 London offers elegant 19th-century charm with good-value accommodation and friendly service. Located just a 5-minute walk from Victoria Coach Station and nearby Buckingham Palace, our hotel provides a convenient and central stay in London.

Modern Amenities: Enjoy complimentary Wi-Fi access, a 24-hour reception, and a luggage store facility during your stay. Each comfortable room is equipped with a TV, telephone, tea/coffee facilities, and a private bathroom featuring a walk-in shower for your convenience.

Prime Location: With Victoria Rail and Underground Station only a 10-minute walk away, guests have excellent access to central London and the Gatwick Express for a quick 30-minute service to Gatwick Airport.

Book your stay at The 29 London for a delightful blend of comfort, convenience, and historic elegance.

Important information:

There is no elevator at this hotel. The hotel can assist with guests' luggage whenever possible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 3507 reviews
Cleanliness: 5.14
Service: 8.61
Location: 9.15
Room Quality: 6.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 7.61
B
Bartlomiej solo_traveller pl
8
2026-07-11 via Nuitee
V
Victoria solo_traveller gb
9
Can't wait to come back!
Pros:

The hotel was lovely and clean and most importantly in a heat wave the room was lovely and cool when we arrived.

Cons:

Bathroom was really small which is fine for me but my 6ft 4" Husband struggled a bit 😂 there was some cleaning bits missed but the bed was so comfortable.

2026-07-11 via Nuitee
M
Maegan couple gb
10
An absolute gem
Pros:

Amazing location, easy for anyone travelling in - really clean rooms with very comfy bed. Staff were kind and attentive - stored our bags and friendly on any question we had- cool balcony overlooking the area - Aircon was a godsend in the heatwave !!

Cons:

Literally nothing - this is a great hotel and I will be staying here again

2026-07-11 via Nuitee
J
John extended_group us
8
Pros:

Location

Cons:

Rooms are small but we knew this when we booked

2026-07-11 via Nuitee
A
Angus solo_traveller gb
8
2026-07-11 via Nuitee
S
Sheela extended_group np
2
Definitely not value for money
Pros:

Its near to Victoria Station, which makes easy to travel.

Cons:

The receptionist was not welcoming. There were no amenities in the room, and it felt very small and congested considering the price we paid. We were asked to check out at 10:00 AM, and when we requested a one-hour extension, we were told it would cost an additional £12. The property felt more like a home run by an Indian family than a hotel. There was also no elevator, which made carrying luggage inconvenient.

2026-07-11 via Nuitee
M
Michele couple gb
7
The hotel was perfectly placed for our visit to Chelsea flower show I have limited mobility and access to public transp
Pros:

It was exactly where we needed to be as location goes

Cons:

The stair carpet and passageway carpets were a bit dated

2026-07-11 via Nuitee
P
Peter solo_traveller hu
8
Pros:

I booked last minute and it was much cheaper than other options with aircon. It’s not my first time staying here and I like everything about it.

Cons:

The only this is I personally dont find the single bed that comfortable. It’s a bit too firm and small.

2026-07-11 via Nuitee
S
Stephen couple gb
8
2026-07-11 via Nuitee
A
Anna Maria couple it
7
Pros:

La colazione poca varietà.
La posizione ottima

Cons:

La pulizia è un po' relativa

2026-07-11 via Nuitee
H
Hervé solo_traveller fr
8
Pl
Pros:

I really liked the design of the room. The bed was comfortable.

Cons:

I could hear the neighbours.
There was no lighting above the bathroom sink.

2026-07-10 via Nuitee
J
Jenny Cris solo_traveller gb
8
2026-07-10 via Nuitee
V
Vicki extended_group gb
6
2026-07-10 via Nuitee
K
Kornelia extended_group ch
3
Renovierung dringend nötig. Personal ist bemüht und freundlich
Cons:

Das Hotel ist sehr heruntergekommen. Möbel, Fenster und Türen sind komplett veraltet und sollten ausgetauscht bzw renoviert werden. Im ganzen Haus Teppichboden!

2026-07-10 via Nuitee
M
Majed solo_traveller il
10
2026-07-09 via Nuitee
C
Cassandre extended_group fr
4
2026-07-09 via Nuitee
A
Ariya solo_traveller gb
9
2026-07-09 via Nuitee
L
LeeParkes solo_traveller gb
10
Pros:

The room was air-conditioned and was absolutely lovely.

2026-07-09 via Nuitee
M
Marc family_with_children fr
9
Bon hôtel trés bien situé dans Londres pour visiter la ville en peu de temps.
Pros:

Personnel aimable. Nous avons pu laisser nos bagages dans un local avant de prendre possession de la chambre et après l'avoir rendu, sans frais supplémentaires. La chambre était propre, et le petit déjeuner avec un bon rapport qualité/prix. L’hôtel est bien situé, à moins de 10 min à pieds de la station de métro Victoria, ce qui est très pratique quand on a que 3 jours pour visiter Londres.

2026-07-08 via Nuitee
A
Alberto family_with_children es
8
2026-07-08 via Nuitee