Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Currency exchange
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Small rooms
Cleanliness issues
No lift access

Categories

Cleanliness
5.14
Some reviews highlight cleanliness issues, including dirty towels and unclean rooms.
Service
8.61
Staff were frequently noted as friendly and helpful throughout various reviews.
Location
9.15
Multiple reviews praised the hotel's proximity to transport and local attractions.
Room Quality
6.1
Room sizes were often mentioned as small and less than expected, but some found them comfortable.
Amenities
7.63
The presence of basic amenities with some positive mentions of breakfast options.
Value for Money
8.09
Guests felt they received reasonable value for the money based on location and service.
Food and Beverage
7.64
Breakfast received mixed but generally acceptable reviews, with some positive mentions.
Overall Experience
7.61
Mixed reviews overall, with strengths in location and service but notable concerns in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:48

Property Description

Elegant 19th-Century Property: The 29 London offers elegant 19th-century charm with good-value accommodation and friendly service. Located just a 5-minute walk from Victoria Coach Station and nearby Buckingham Palace, our hotel provides a convenient and central stay in London.

Modern Amenities: Enjoy complimentary Wi-Fi access, a 24-hour reception, and a luggage store facility during your stay. Each comfortable room is equipped with a TV, telephone, tea/coffee facilities, and a private bathroom featuring a walk-in shower for your convenience.

Prime Location: With Victoria Rail and Underground Station only a 10-minute walk away, guests have excellent access to central London and the Gatwick Express for a quick 30-minute service to Gatwick Airport.

Book your stay at The 29 London for a delightful blend of comfort, convenience, and historic elegance.

Important information:

There is no elevator at this hotel. The hotel can assist with guests' luggage whenever possible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 3423 reviews
Cleanliness: 5.14
Service: 8.61
Location: 9.15
Room Quality: 6.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 7.61
D
David • solo_traveller • es
10
Pros:

Ubicación y personal top

Cons:

Por decir algo.. la ducha no tragaba bien.

2026-06-13 • via Nuitee
A
Alejandra • couple • uy
9
Primer viaje a Londres, experiencia fantástica.
Pros:

La ubicación, la atención del personal y el desayuno

Cons:

Un tanto fría la habitación (el aire acondicionado no calentaba lo suficiente).
Me hubiera gustado que alguien del personal me entendiera en español.

2026-06-13 • via Nuitee
H
Hany Kallini • solo_traveller • ca
7
Well nested place to stay in the heart of London.
Pros:

Location

Cons:

No elevators, room is too small and shower is even smaller.

2026-06-13 • via Nuitee
O
Oksana • solo_traveller • de
6
Doppelzimmer
Pros:

Bequeme Bett. Alles hat funktioniert

Cons:

Das Zimmer war im Keller ohne richtige Fenster (eine Gitter Fenster welche zum Personal Bereich führt) ,das war nicht bei Beschreibung. Das Zimmer befindet sich direkt bei Personal Bereich ohne Türe und zwei Ukrainerin um 6:30 extrem laut haben etwas zum einander erzählt. Ich muss aufstehen und bitten um etwas leiser zu sein.

2026-06-13 • via Nuitee
K
KARL • extended_group • us
10
My stay was very relaxing
Pros:

Cleanliness, staff were very helpful

Cons:

Nothing

2026-06-13 • via Nuitee
C
Cristina • solo_traveller • es
7
Pros:

La ubicación, el precio y la amabilidad del personal.

Cons:

No limpian las habitaciones todos los dias.
El desayuno es flojo.

2026-06-13 • via Nuitee
J
Jafar • couple • us
10
2026-06-12 • via Nuitee
D
De leonardis • family_with_children • it
8
Pros:

Buona posizione

2026-06-12 • via Nuitee
C
Charles • couple • gb
9
Restful 3 N stay
Pros:

Clean, secure 24hr reception

Cons:

Rooms a little on small size but ok as ‘London ‘

2026-06-12 • via Nuitee
B
Barbara • solo_traveller • fr
9
2026-06-12 • via Nuitee
J
Judyta • solo_traveller • pl
10
2026-06-12 • via Nuitee
N
Nabil • couple • sa
8
Pros:

Overall good value for money

Cons:

Small room, maybe offer single bed to give some space in the room

2026-06-11 • via Nuitee
B
baracaldo • solo_traveller • co
8
2026-06-11 • via Nuitee
R
rebecca • solo_traveller • gb
10
a great place to stay when visiting London
Pros:

I was in London for a short stay and this hotel was just right for me, clean, great location and friendly, professional team.

Cons:

I was on the top floor and without a lift it may be tricky for some with mobility issues, however this is clearly stated in the information prior to booking and the team offered to assist me with bags.

2026-06-11 • via Nuitee
C
Chiara • solo_traveller • gb
7
Pros:

Very nice staff and extremely clean bathroom with an amazing rain shower

Cons:

All the doors were too short for their frame - including the main door to the room. There was a 3-5cm gap underneath every single one which meant all conversation around could constantly be heard loudly and also made the room feel slightly unsafe - which I'm sure it wasn't - due to the huge gap and the doors just being quite low quality in general

2026-06-11 • via Nuitee
M
Michał • family_with_children • pl
9
Było ok!
Pros:

Świetna lokalizacja, super personel.

Cons:

Pokój pasuje lekko odświeżyć, śniadania trochę monotonne ale bardzo smaczne.

2026-06-10 • via Nuitee
J
Jolanta • family_with_children • pl
10
2026-06-10 • via Nuitee
G
Gábor • solo_traveller • hu
9
Szuper helyen, olcsó, de kényelmes, nagyon tisza szállás
Pros:

Jó helyen, csendes a környék, kedves a személyzet, makulátlanul tiszta minden, az ágyak nagyon kényelmesek voltak. A szoba tágasabb volt, mint vártuk. Ár-érték arány szuper jó, szívesen visszatérnénk.

Cons:

A reggeli olcsó volt és jóllaktunk vele, de tojást és zöldségfélét nyomokban sem tartalmazott, ez hiányzott kicsit. De a személyzet itt is kedves volt. Nem volt más negatívum, jót pihentünk, jól éreztük magunkat.

2026-06-10 • via Nuitee
D
Deepa • extended_group • ie
6
Pros:

This is an ok hotel - budget friendly and thats the reason we booked. Room is very small but we were staying just for 1 night so it served our purpose. Bed was comfortable. Shower was really nice. Breakfast is very basic with just pastries and cereals which was fine for us. For exploring London within 2 days it was good enough. Its about 10mins walk to the tube station.

Cons:

Coffee at breakfast is really bad. I wish that was better.
WiFi is very unstable so if you are relying fully on WiFi then it could be a problem!

2026-06-10 • via Nuitee
B
Brian • couple • au
7
2026-06-10 • via Nuitee