Concorde Hotel Kuala Lumpur

Hotels
8.4 (7754 reviews)
Jalan Sultan Ismail , Kuala Lumpur , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Old facilities
Room comfort issues

Categories

Cleanliness
8.19
Consistent mentions of cleanliness but some concerns about room conditions.
Service
8.97
Staff friendliness and helpfulness repeatedly highlighted in reviews.
Location
9.01
Proximity to attractions emphasized in several reviews.
Room Quality
7.96
Rooms were comfortable, but several reviews mentioned issues with room amenities.
Amenities
7.79
Complaints about outdated facilities and limited pool access.
Value for Money
8.45
General sentiment that the stay offered good value given the location and services.
Food and Beverage
8.5
Positive remarks regarding variety in breakfast options but some complaints about food quality.
Overall Experience
8.36
General positive impressions from most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:37

Property Description

Luxurious Accommodation
Experience spacious rooms with elegant furnishings and modern amenities, including a flat-screen TV and free WiFi.

Diverse Dining Options
Indulge in a culinary journey with 6 dining venues offering Asian specialties, Chinese dishes, fresh pastries, burgers, steaks, and cocktails.

Leisure and Business Facilities
Unwind by the outdoor pool, explore the shopping arcade, or utilize services like secretarial assistance and travel arrangements for a seamless stay.

To book your stay at Concorde Hotel Kuala Lumpur and enjoy these enticing offerings, contact us now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 7754 reviews
Cleanliness: 8.19
Service: 8.97
Location: 9.01
Room Quality: 7.96
Amenities: 7.79
Value for Money: 8.45
Food and Beverage: 8.5
Overall Experience: 8.36
J
Jess • couple • my
9
2026-03-28 • via Nuitee
M
Muhamad syazeriq • couple • my
7
2026-03-28 • via Nuitee
E
Erica • couple • my
10
2026-03-28 • via Nuitee
S
syah izaini • family_with_children • my
10
great place to stay
Pros:

everything

Cons:

the parking

2026-03-28 • via Nuitee
D
Dawn • couple • gb
7
Pleasant stay but not sure we would return.
Pros:

It was a good location for the towers & the staff were very helpful.

Cons:

The beds were very hard. The breakfast could do with some additional western items. Those they had ie fried eggs were usually cold. WiFi in the bedroom was non existent.

2026-03-27 • via Nuitee
K
KYUNGSUK • family_with_children • kr
10
2026-03-27 • via Nuitee
S
Saidatul • family_with_children • my
9
excellent staff service, decent place to stay in the heart of KL
Pros:

decent space in the room, clean room, and excellent service from the staff

Cons:

there could be more variety in the breakfast options. the pool was a bit small.

2026-03-26 • via Nuitee
P
Peter • solo_traveller • au
10
Friendly comfortable
Pros:

Central location Awsome service friendly staff

Cons:

Nothing NOT to like

2026-03-26 • via Nuitee
B
Barb • couple • au
10
2026-03-26 • via Nuitee
P
Pamela • couple • ie
9
I'd come back a thousand times S2
Pros:

Breakfast is fabulous and a very good located, close to almost everything

2026-03-25 • via Nuitee
S
Salim • solo_traveller • in
9
Good place to stay!
Pros:

Nice location, wonderful staff, breakfast had options all days for vegetarians also, cleanliness was good.

Cons:

The room carpet wasnt cleaned well despite the fact that the housekeepers had vaccum cleaners. Also, there wasnt any kids play room or activity area...

2026-03-25 • via Nuitee
J
Jos • solo_traveller • nl
8
Pros:

Zwembad, ontbijt, centrale ligging

Cons:

Eerste twee nachten in kamer tegen lift aan. Lawaai.

2026-03-25 • via Nuitee
K
Kathirmathi • extended_group • sg
8
Great staff and big rooms
Pros:

Staff was excellent

Cons:

Breakfast was bad. Wasn't even topped up.

We booked identical rooms but one room had two toilets another had only one.

2026-03-25 • via Nuitee
J
Jewell • solo_traveller • us
10
2026-03-25 • via Nuitee
M
Mishnatt • family_with_children • my
8
2026-03-25 • via Nuitee
K
Kasoma • extended_group • my
8
Hari raya
Pros:

Memory

Cons:

Nothing. All was satisfy and feel good

2026-03-25 • via Nuitee
R
Rohizah • extended_group • my
9
Location
Pros:

Location

Cons:

Nothing

2026-03-25 • via Nuitee
R
ROHAIDA • extended_group • my
9
Pros:

Clean, good breakfast, nice staff and strategic location — walking distance to tourist attractions and public transport.

2026-03-25 • via Nuitee
M
Mu’az Ashraf • couple • my
6
It was an okay stay. Wished the staff were more attentive.
Cons:

The entrance to drop-off was rly confusing. I am a disabled wheelchair user, I need to use the drop off area, but the main entrance was rly crowded and we were strugglin’.

2026-03-24 • via Nuitee
R
Reka • family_with_children • ro
10
Pros:

Nice hotel ,good location,good breakfast and very nice pool area.I would definitely come back.

2026-03-24 • via Nuitee