Concorde Hotel Kuala Lumpur

Hotels
8.4 (7656 reviews)
Jalan Sultan Ismail , Kuala Lumpur , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Old facilities
Room comfort issues

Categories

Cleanliness
8.19
Consistent mentions of cleanliness but some concerns about room conditions.
Service
8.97
Staff friendliness and helpfulness repeatedly highlighted in reviews.
Location
9.01
Proximity to attractions emphasized in several reviews.
Room Quality
7.96
Rooms were comfortable, but several reviews mentioned issues with room amenities.
Amenities
7.79
Complaints about outdated facilities and limited pool access.
Value for Money
8.45
General sentiment that the stay offered good value given the location and services.
Food and Beverage
8.5
Positive remarks regarding variety in breakfast options but some complaints about food quality.
Overall Experience
8.36
General positive impressions from most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:37

Property Description

Luxurious Accommodation
Experience spacious rooms with elegant furnishings and modern amenities, including a flat-screen TV and free WiFi.

Diverse Dining Options
Indulge in a culinary journey with 6 dining venues offering Asian specialties, Chinese dishes, fresh pastries, burgers, steaks, and cocktails.

Leisure and Business Facilities
Unwind by the outdoor pool, explore the shopping arcade, or utilize services like secretarial assistance and travel arrangements for a seamless stay.

To book your stay at Concorde Hotel Kuala Lumpur and enjoy these enticing offerings, contact us now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 7656 reviews
Cleanliness: 8.19
Service: 8.97
Location: 9.01
Room Quality: 7.96
Amenities: 7.79
Value for Money: 8.45
Food and Beverage: 8.5
Overall Experience: 8.36
A
Alyaa couple my
10
Pleasant stay
Pros:

It is very convenient due to the nearby train station ( monorail bukit nenas ), where you can access everywhere in klang valley.
The room was comfy and clean.

Cons:

Nothing

2026-03-07 via Nuitee
K
KIONG solo_traveller sg
7
2026-03-07 via Nuitee
J
Jacqui family_with_children gb
9
Great hotel for exploring the city
Pros:

Staff were incredibly welcoming. Hotel is well positioned within the city & it's easy to get around. We had an amazing view of the towers out of our room. Would happily stay there again.

Cons:

Nothing.

2026-03-07 via Nuitee
S
subojana extended_group gb
10
2026-03-07 via Nuitee
V
Vincent family_with_children fr
10
2026-03-07 via Nuitee
E
Eryk solo_traveller pl
9
2026-03-07 via Nuitee
K
Kamei solo_traveller jp
4
もう使わない
Pros:

ロケーションはまずまず。

Cons:

部屋の騒音がひどくて眠れなかった。
朝食は、選択肢が少なく質も悪かった。
レセプション、ベルデスクいづれのスタッフも不親切だった。

2026-03-07 via Nuitee
A
Arshad couple my
1
Pros:

parking far parking feses no return have no palcy for return

Cons:

nothing to say

2026-03-06 via Nuitee
B
Barb couple au
10
Great value for money
Pros:

Spacious room with a view of the pool. Enjoyed the breakfast buffer while overlooking the pool. Helpful friendly staff.

Cons:

Shower didn’t drain well

2026-03-06 via Nuitee
U
Urho Ilmari couple fi
9
Pros:

Location, staff and the room

Cons:

Water wasnt cleanest. e.g there was coming some black stuff out of sink and shower head

2026-03-06 via Nuitee
F
Fern couple us
8
Pros:

The breakfast was great.

2026-03-06 via Nuitee
M
Mr Sirajul extended_group sg
8
Pros:

Excellent

Cons:

Nil

2026-03-06 via Nuitee
J
Jennifer extended_group ph
10
Pros:

Good location

Cons:

Very clean

2026-03-06 via Nuitee
A
Alexandra extended_group gb
9
Nice, convenient and good value for money
Pros:

The hotel is conveniently located within a 10 minute walk to the big Suria KLCC mall and parks.
There are also a couple of convenience shops next it.
We enjoyed our time by the pool which was nice and quiet with a steam room and sauna. Our family room for 3 was big and comfortable. Good selection of dishes for breakfast. The staff was friendly and very quick to address any issues or requests. Overall, good value for money.

Cons:

The carpets in the room were a bit smelly and since the windows don't open there was no way to freshen the air. The air conditioner was very powerful and wouldn't go up in temperature, so had to be switched on and off, otherwise the room would get very cold.
There was a small problem with the shower pressure but it was fixed by the maintenance staff very quickly and efficiently.
Our stay partially coincided with a festival and a long weekend, so the hotel got very busy during that time, with a large queue to get breakfast. It was fine afterwards.

2026-03-05 via Nuitee
R
RAMACO family_with_children re
10
Agréable séjour
Pros:

Le confort
la disponibilité des personnels
L’emplacement
Le petit déjeuner

Cons:

Les clients qui dépose les vaisselle devant la porte

2026-03-05 via Nuitee
N
NURSHYAFIQAH SHAZWANI extended_group my
8
2026-03-05 via Nuitee
W
Wan chin couple my
6
2026-03-05 via Nuitee
A
A Azfar solo_traveller my
9
2026-03-05 via Nuitee
A
Azman couple my
9
I just enjoyed my stay in concorde … it tells everything.
Pros:

Location wise… near to Masjid Negeri.

Cons:

I had been with Concorde for long… I trust the brand.

2026-03-05 via Nuitee
A
Ani family_with_children fi
9
2026-03-04 via Nuitee