Concorde Hotel Kuala Lumpur

Hotels
8.4 (7754 reviews)
Jalan Sultan Ismail , Kuala Lumpur , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Old facilities
Room comfort issues

Categories

Cleanliness
8.19
Consistent mentions of cleanliness but some concerns about room conditions.
Service
8.97
Staff friendliness and helpfulness repeatedly highlighted in reviews.
Location
9.01
Proximity to attractions emphasized in several reviews.
Room Quality
7.96
Rooms were comfortable, but several reviews mentioned issues with room amenities.
Amenities
7.79
Complaints about outdated facilities and limited pool access.
Value for Money
8.45
General sentiment that the stay offered good value given the location and services.
Food and Beverage
8.5
Positive remarks regarding variety in breakfast options but some complaints about food quality.
Overall Experience
8.36
General positive impressions from most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:37

Property Description

Luxurious Accommodation
Experience spacious rooms with elegant furnishings and modern amenities, including a flat-screen TV and free WiFi.

Diverse Dining Options
Indulge in a culinary journey with 6 dining venues offering Asian specialties, Chinese dishes, fresh pastries, burgers, steaks, and cocktails.

Leisure and Business Facilities
Unwind by the outdoor pool, explore the shopping arcade, or utilize services like secretarial assistance and travel arrangements for a seamless stay.

To book your stay at Concorde Hotel Kuala Lumpur and enjoy these enticing offerings, contact us now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 7754 reviews
Cleanliness: 8.19
Service: 8.97
Location: 9.01
Room Quality: 7.96
Amenities: 7.79
Value for Money: 8.45
Food and Beverage: 8.5
Overall Experience: 8.36
7
7fab4b7f28a57241a9fcfe1834ce3b42 couple my
10
2026-04-18 via Nuitee
D
d09ef2a1368d726ec347791f6c08a15f couple dk
7
The staff there were very nice, both the receptionists and the bell staffs are so helpful and sweet.
Pros:

The size of the room is decent.

Cons:

The hair dryer is small and takes ages to dry your hair. Secondly, there was barely outlet for charging😅

2026-04-18 via Nuitee
4
403ae04e11b372dfa058024992e55143 solo_traveller gb
9
2026-04-18 via Nuitee
B
bb06b68db5cc736913e7678d9305f63a couple my
9
Pros:

The breakfast was wonderful. So many choices.

2026-04-18 via Nuitee
6
6a3813ff172c73e673b700a4d4c243ce solo_traveller fr
8
2026-04-18 via Nuitee
4
436849839b4c73754fca570852e249b8 couple th
10
Over my expectations, you cannot be disappointed
Pros:

Nothing to complain about. From the check in to check out, everything was perfect. The receptionists, concierges and staff were very professional and helpful.
The room was over my expectations, spacious, clean, quiet and very comfortable king size bed.
Nice pool and gym.
The breakfast buffet is the highlight of this hotel, the choice is amazing, I loved it.
The location is perfect, close to the city train station and 5-minute walk to the Petrogas Twin Towers.

I really enjoyed my stay, I liked it so much that I already booked a second one.

You cannot be disappointed. I cannot add too many pictures but I will soon post an online complete review.

Cons:

Nothing, all was great!

2026-04-17 via Nuitee
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bb78b9c273f271b2656d35343eb385b9 couple my
9
2026-04-16 via Nuitee
9
98b63f96f10471f53bf953d7c7ad9c18 family_with_children sk
9
Výborne!
Pros:

Hotel sa nachádza v dochádzkovej vzdialenosti od Twin towers a KL Tower. Stanica nadzemky je doslova pred hotelom. Personál je úctivý a milý, vždy nápomocný.
Izba bola veľká a zariadená všetkým potrebným, denne upratovaná - tu nie je čo vytknúť.
Raňajky formou bufetu, aj teplé (miestne jedlá) aj studené - tu človek nevie čo skôr.
V rámci hotela je aj Hard Rock café - čo sme uvítali aj pri príchode aj pred odchodom.
Boli sme naozaj spokojní a v tomto prípade ide o výborný pomer cena/hodnota. S čistým svedomím môžeme tento hotel doporučiť.

Cons:

Troška tvrdšie postele - ale žiadny tragédia.
Mali sme okná orientované do ulice, kde oproti hotelu prebieha stavba novej budovy - ráno o 8:00 začali búchať, ale samozrejme, hotel za to nemôže...

2026-04-16 via Nuitee
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0c7fe8a7a971723c2959cf9d3a201282 extended_group gr
9
2026-04-15 via Nuitee
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d859e453464472b8c0a4c6c3808a9504 couple it
8
2026-04-15 via Nuitee
C
c5ace3bf554e703a3be0bda4bead1597 solo_traveller my
10
2026-04-15 via Nuitee
5
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7
2026-04-15 via Nuitee
6
63fb53afa36c73f77a5d0afbd6dad5d2 solo_traveller ca
9
I enjoyed my stay.
Pros:

Location

2026-04-15 via Nuitee
1
18f3cf0f7f0c70ccf132d29d6eb55348 family_with_children de
10
Pros:

Die Unterkunft ist sehr zentral gelegen und das Frühstück ist sehr reichhaltig an asiatischen Gerichten. Europäisches Frühstück mit Käse und co war leider nicht zufriedenstellend. Trotzdem war es aber ein sehr reichhaltiges Frühstück. ansonsten war alles super. Die Zimmer waren sauber und hygienisch und die Betten sehr komfortabel.

2026-04-14 via Nuitee
B
b68e67e525bb7160ed4f3b0a4943e3de solo_traveller bg
10
Very good hotel for stay in KL
Pros:

Perfect hotel, with very good location, clean and comfortable, very good breakfast, kind and frendly staff. We had beautiful view with Petronas towers. We were for second stay there and come back again. Thank you!

Cons:

-

2026-04-14 via Nuitee
B
b2a2d79ea69171461b8fce46a26b4645 extended_group tt
8
Pros:

The room was spacious and comfortable. A good selection for breakfast. Walking distance to Bukit Bintang where we accessed the Hop on Hop Off tour bus. Hard Rock Cafe was also attached to the hotel.

2026-04-14 via Nuitee
0
05c8e4ef61ee70aea1f9acf6deea41e5 extended_group ph
10
2026-04-14 via Nuitee
3
3a619f9e0ebc72676c5b81596553a935 solo_traveller my
9
Pros:

The staff were friendly, efficient and helpful.
Room was superb.

Cons:

Nil

2026-04-13 via Nuitee
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14588f4057f873e86bd3eeed8e3022cf solo_traveller id
9
2026-04-13 via Nuitee
9
9058bff9cdb9702ec1e166ee4e72f963 solo_traveller au
8
Good hotel good value
Pros:

Friendly staff, good room, spacious, clean, daily room services, good location near light rail station, in-house restaurants such as the excellent Chinese restaurant , good breakfast included, quite good value.

Cons:

Some noisy door/window slamming by wind/people during days and nights unfortunately, did reported to reception.

2026-04-13 via Nuitee