Tur Hotel Santiago

Hotels
8 (43 reviews)
Avenida Libertador Bernardo O'higgins 3750, Piso 3 , Santiago , cl

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Comfortable rooms
Friendly service
Cons:
High price
Noise disturbance
Breakfast quality

Categories

Cleanliness
8.08
General positive mention of cleanliness; however, some areas touched on inconsistencies.
Service
8.55
Overall positive sentiment regarding staff friendliness and attention.
Location
8.59
Frequent positive remarks about the convenient location.
Room Quality
7.54
Feedback indicates basic comfort but some issues like noise disturbance.
Amenities
8.07
Mixed mentions about the amenities, with some stated conveniences.
Value for Money
7.53
Concerns about high pricing relative to services provided.
Food and Beverage
7.08
Some negative comments regarding breakfast quality and options.
Overall Experience
8.55
General satisfaction expressed, with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:54

Property Description

Convenient Location Above Universidad de Santiago Metro and Bus Station

Modern Rooms with Essential Amenities
The rooms at Tur Hotel Express offer a comfortable stay with private bathrooms, flat-screen TVs, minibars, and safety deposit boxes. Guests can also request a complimentary hairdryer and enjoy daily maid services.

On-Site Restaurant and Exclusive Museum Access
Guests can dine at the hotel's restaurant during weekdays and receive a 50% discount on entry to the private antique car museum, just a short drive away.

Accessible Commerce and Shuttle Services
Located above a bustling metro station, guests have easy access to currency exchange services, ATMs, and dining options. Additionally, the hotel offers convenient shuttle services to Arturo Merino Benitez Airport every 20 minutes for a seamless travel experience.

Book your stay at Tur Hotel Express for a blend of convenience, comfort, and exclusive perks!

Important information:

Please note payments in cash must be conducted in Chilean Pesos, other currencies are not accepted.

Please note the property snack bar / restaurant is only available on weekdays and until 21:00 hrs.

Please note shuttle services to the airport are available for an extra fee every 20 minutes. This service begins at 05:00 hrs until 00:00 hrs. Outside these hours, guests are welcome to request a taxi service for an extra fee.


LOCAL TAX LAW

Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chili) must pay an additional fee of 19%.

This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SQL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 43 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.55
X
Ximena family_with_children cl
1
Irresñonsbales con la reserva
Pros:

La ubicación

Cons:

Pésimo servicio me anulación lamreserva el mismo día que llegaba. Mal servicio poco serio.

2026-02-27 via Nuitee
D
Dietrich solo_traveller cl
1
Nunca fue
Pros:

No pude usarlo. Me cancelaron la reserva a ultima hora

Cons:

Eso

2026-02-24 via Nuitee
D
david couple cl
10
Buena
Pros:

Buena atención

Cons:

La llegada en la noche

2026-01-22 via Nuitee
J
Julio couple cl
10
2026-01-22 via Nuitee
M
Marcela solo_traveller cl
5
No vuelvo
Pros:

Nada

Cons:

No hay caliente

2026-01-20 via Nuitee
C
Carlos Ignacio couple cl
10
2026-01-19 via Nuitee
V
Valeria couple cl
10
2026-01-19 via Nuitee
F
FranciscoS_84 solo_traveller cl
8
Pros:

La ubicación

Cons:

El desayuno era limitado

2026-01-18 via Nuitee
E
Ercan family_with_children de
5
Cons:

Schlecht erreichbar, versteckt. Bild trift nicht zu zu der eigentlichen Bild im Booking com.
Das gegend ist gefährlich. Busbahnhof. Wurde fast beraubt, ein junger Typ wollte mir das Handy aus der Hand reißen.

2026-01-15 via Nuitee
A
Aburto González solo_traveller cl
10
Pros:

Todo muy limpio y acogedor

Cons:

El desayuno un muy simple podrían complementalo con jugos naturales y fruta de la epoca

2026-01-14 via Nuitee
A
Alan solo_traveller gb
7
Reasonable transfer option, mediocre breakfast, nice staff and pretty clean
Pros:

Close to bus stations

Cons:

Road noise

2026-01-11 via Nuitee
L
Laura couple gb
9
Pros:

Comfortable

2026-01-11 via Nuitee
S
Sven solo_traveller cl
7
2026-01-04 via Nuitee
C
Carolina solo_traveller cl
8
2026-01-02 via Nuitee
J
Juan Camilo solo_traveller co
7
Un precio muy alto
Pros:

Ubicación y comodidad

Cons:

Amabilidad y precio

2025-12-23 via Nuitee
V
verònica family_with_children cl
8
Pros:

La seguridad
La excelente ubicación
La habitación cómoda
Camas muy buenas
Ropa de cama excelente
Personal muy amable

Cons:

No nos avisaron que habia que dejar corriendo el agua alrededor de 5 minutos para que saliera agua caliente en la ducha (5.30 am duchandonos con agua fria).
Esperaba mas del desayuno, no es buffet. Me faltó fruta.
Las ventanas de la habitación no quedaban selladas por lo que se filtró ruido durante la noche, lo que era desagradable pues estábamos sobre la Alameda.

2025-12-21 via Nuitee
A
Alain family_with_children cl
7
Pros:

La ubicacion

Cons:

Confort basico, pero suficiente

2025-12-20 via Nuitee
V
Valeria couple cl
10
2025-12-10 via Nuitee
E
EWLYN STEFANY family_with_children cl
10
Pros:

El baño

Cons:

Nada

2025-12-07 via Nuitee
M
Mireya Victoria couple cl
10
Buena
Pros:

La atención del servicio ...

Cons:

Xxxxxx

2025-12-04 via Nuitee