J7 Plaza Hotel

Hotels
Independent
8.8 (21 reviews)
Q. Abeto St, Iloilo, 5000 , Iloilo , PH

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Free newspapers in lobby
Smoke-free property
Free self parking
Banquet hall

Review Highlights

Cons:
Insufficient room keys
A/C issues leading to discomfort

Categories

Cleanliness
7.38
The hotel was very hot, indicating inadequate temperature control.
Service
9.35
Standard service expected for a hotel of this rating.
Location
9.39
Standard quality for this hotel tier.
Room Quality
8.84
Standard quality for this hotel tier.
Amenities
8.87
Standard quality for this hotel tier.
Value for Money
8.83
Standard quality for this hotel tier.
Food and Beverage
8.88
Standard quality for this hotel tier.
Overall Experience
8.85
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:40

Property Description

Recreational Opportunities
Indulge in the outdoor pool and complimentary wireless internet.

Dining Options
Savor a meal at the onsite restaurant or enjoy snacks at the coffee shop/cafe.

Convenience and Services
Benefit from the business center, concierge services, and room service.

Book a relaxing stay at J7 Plaza Hotel in Iloilo, strategically located near SM City Iloilo and Iloilo Convention Center. See you soon!

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 21 reviews
Cleanliness: 7.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
C
Cole family
2
Pros:

It was very hot throughout the hotel and they only provide one key to the room which you also need to turn on the power. All the other hotels I’ve been to have provided at least two keys if one is needed to power the room. Whenever you have to leave you have to turn off the A/C to your room and it will become extremely hot.

2025-09-27 via Nuitee
F
Fletcher
4
Pros:

Stayed here in 2 separate dates back in january. Location was great for me due to close close proximity to where i used to live. Staff were friendly and helpful. But rooms are too small, management needs to invest on new towels. Toilets are a pain, always does not work properly. shower floors was slippery. Beds were stiff. Pool on the top floor was a plus, negative thing about is there is no one up there during the day if you need assistance and no phone to call front desk. on my first stay my door did not have a key card (stayed for 5 days) and they did not have it fixed. My second stay ( 3 days) the AC took a long time to get cool and bathroom was too small. Overall it was an "ok" stay.

2025-03-02 via Nuitee
R
Robert
10
Pros:

Very satisfied

2024-12-17 via Nuitee
L
Lovella
10
Pros:

Great hotel

2024-06-24 via Nuitee
G
Glenn partner
4
Pros:

This was a night out of a horror movie. All was well until bedtime. Then the people in the room next to us decided to have an all night fight. They were slamming doors and turning over furniture. At 11 pm i notified the front desk we could not sleep. The front desk apparently did nothing because at 3am we still couldn't sleep so i called again. This time they sent security i guess because it finally stopped. We got maybe 3 hours sleep and in the morning the front desk apologized. I think the hotel owes us a free nights stay along with the apology.

2024-05-27 via Nuitee
R
Raymond Santos
8
Pros:

Bathrooms needs upgrades.

2024-04-27 via Nuitee
J
juliet
10
Happy camper
Pros:

J7 plaza hotel was amazingly nice. We enjoyed everything it offered, from courteous staff willing to help, the beautiful infinity pool on top with city view, and the free breakfast was superb. The restaurant servers were very polite and helpful. The front desk reps were very accommodating, and a beautiful artistic lobby was neat. The hotel was close to shopping places, like the Mega Mall, restaurants & walking distance to FUNDADOR museum was a plus.
I would definitely recommend this place to everyone.

2024-03-23 via Nuitee
N
Nidia partner
6
Pros:

The bathroom had bugs, AC leaking and the tv remote had not batteries. Breakfast was very poor

2024-03-12 via Nuitee
F
Felix
8
Passing thru
Pros:

Quick pit stop

2024-02-08 via Nuitee
V
Verified traveler family
10
Pros:

New property, good breakfast, friendly staff

2021-05-01 via Nuitee
J
Jose
8
Good boutique hotel.
Pros:

Room had a new paint smell. Excellent service, front desk staff contacted me after I checked out that I had forgotten my passport in the room safe. Thank you!!

2020-07-18 via Nuitee
P
Paolo
8
Pros:

Good room...Good service

2020-02-25 via Nuitee
T
Tingting family
8
Pros:

From the time that we arrived in the hotel it felt like we had to call the front desk to report issues a lot of times. Sink with drain closed off, not enough tissue roll, no foot towel in the bathroom, etc. Why can’t the cleaner just provide everything we need instead of having to call (and of course tip them when they come and provide what we need) over and over?
The hotel is really beautiful, very convenient, close to everything, nice pool and bar at the roof deck, the rooms are beautiful, decent buffet breakfast, awesome dining area. can’t complain. BUT the quality of their bath tissue paper isn’t good. It disintegrates so easily. It’s like you are in a one-star hotel. And also maybe train the staffs/cleaners to make sure the guests have everything they need in the room? Thanks.

2020-02-22 via Nuitee
A
Armando
8
Pleasant
Pros:

Clean hotel. Friendly staff. Housekeeping response to concerns we addressed immediately. Found it a bit strange tho to have pancit molo, pork estofado and halo halo for buffet breakfast menu. Our room had no hot water the first night and by the 2nd night we had requested to transfer rooms. Initially we were given a much small room with a terrible view. We had to demand same sized room as what we had first before they moved me to one. Why they did not do that in first place is quite annoying - we felt we were being short changed when in fact there was an available room

2020-02-18 via Nuitee
A
Av partner
8
Pros:

The location was not the greatest as it is next door to a squatter area. However, it is not far from the Megaworld Shopping Complex and a supermarket.

The dining staff service was also inconsistent. The first breakfast was excellent and the second day was sub-standard.

The bathroom was also a bit weird. When you shower, everything gets wet as there is no shower curtains or bath enclosure.

Other than that, the hotel is only 7 months old so it has a new hotel feel.

2020-02-15 via Nuitee
J
Jay friends
6
Pros:

I hate the food there. The breakfast there was awful and the choices are so different from anything I’ve seen around the world including the Philippines. The property is what you would expect from the photos. It’s decent for its price.

2020-02-02 via Nuitee
V
Verified traveler self
6
Pros:

It has a pool and good view on topmost 7th floor but access became exclusive ballroom two nights in a row. Good free breakfast with delicious local dish.
You have to deposit P1,000 and refund it when you leave; Remember this because the staff will not offer or remind you when you completed your check out. and you better have your P1,000 receipt if you ask for refund. It seems your forgetfulness could be exploited.

2020-02-01 via Nuitee
O
Ogest family
10
Pros:

What we liked: overall it was clean, convenient, and well designed. Breakfast was also good.

We didn’t like the fact they provide only a small amount (thin roll) of toilet paper - it was not enough for two people throughout the day. They can at least leave an extra roll.

2020-01-31 via Nuitee
V
Verified traveler family
8
Pros:

Eventhough the hotel is new it doesnt cost that much.keep it up....

2020-01-25 via Nuitee
V
Verified traveler
8
Pros:

Nice place and convenient.. staff are very pleasant. The roof top lounge is awesome.

2020-01-22 via Nuitee