Country Inn Ontario

Hotels
5.7 (449 reviews)
2359 South Grove Avenue , Ontario , US
+1 909-204-5365

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location (near freeway, airport, many food options)
Several guests reported friendly/helpful staff or manager
Some guests enjoyed the breakfast
Early check-in available in at least one case
Cons:
Roaches, bugs and fruit flies reported repeatedly
Unsafe feeling: homeless/drug activity, sketchy people and police activity
Dirty rooms: stains, uncleaned blood, black mold
Noise at night from other guests
Broken or nonworking amenities (hot tub, shower head, AC, leaking fridge)
Refunds/guest safety concerns handled poorly in at least one case

Categories

Cleanliness
2.2
Repeated reports of roaches, fruit flies, stains, uncleaned blood, black mold and generally filthy rooms — cleanliness is very poor.
Service
8.5
Multiple guests called staff and managers helpful or polite (moved a guest when a hot tub failed, reception/manager described as nice), though there are isolated reports of a refused refund.
Location
9.2
Consistently praised for being off the freeway/near the 60, close to food options and the airport — location is a strong positive.
Room Quality
3.3
Rooms reported with stains, broken shower heads, leaking refrigerators, visible pests and cheap/poorly maintained furnishings — room quality is low.
Amenities
4
Hot tub/jacuzzi issues, nonworking in-room hot tub, breakfast availability inconsistent after management change and other broken fixtures — amenities below expectations.
Value for Money
7
Mixed signals: some guests mention good value (Spanish review), while others find pricing high for the condition; overall moderate-to-good perceived value given location.
Food and Beverage
7.8
At least one guest enjoyed the breakfast; however, others reported no breakfast due to management changes — food/B&B sentiment is mixed-to-positive for those who received it.
Overall Experience
3.6
Overall experience skewed negative due to cleanliness, safety and noise concerns, but some positives around staff and location temper the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Heated Outdoor Pool and Continental Breakfast
Enjoy a relaxing stay at our California hotel with a heated outdoor pool and complimentary continental breakfast. Start your day refreshed and energized before exploring the nearby attractions.

Comfortable Rooms with Amenities
Unwind in our well-equipped rooms featuring cable TV, tea/coffee making facilities, fridge, and microwave. Stay connected with free wired internet and enjoy a comfortable stay with all the necessary amenities.

Convenient Location and Dining Options
Located just 3.5 miles from Ontario International Airport, our hotel offers easy access for travelers. Indulge in delicious meals and cocktails at The Royal Cut Restaurant next door or explore shopping at Ontario Mills Mall, just 3 miles away.

Book your stay now and experience the perfect blend of comfort and convenience at Country Inn Ontario.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ONT

Location

Guest Reviews

5.7
Based on 449 reviews
Cleanliness: 2.2
Service: 8.5
Location: 9.2
Room Quality: 3.3
Amenities: 4
Value for Money: 7
Food and Beverage: 7.8
Overall Experience: 3.6
C
Chase • couple • us
9
It was quiet, clean and the water pressure was decent but the cable had little variety.
Pros:

The smell of their cleaning products, the bed was comfy and the water pressure was good.

Cons:

The cable channels.

2026-11-05 • via Nuitee
E
Emerald • couple • us
1
2026-11-03 • via Nuitee
A
Astorga • family_with_children • us
3
Pros:

Not clean no breakfast

Cons:

No breakfastt

2026-11-02 • via Nuitee
R
Ruben • family_with_children • us
1
Mentira en los servicios que anuncian
Cons:

Que no brindan lo que ofrecen en un mensaje me dijeron que incluía el desayuno gratis cosa que no es asi que el cuarto tenia cafetera cosa que tampoco fue cierta

2026-11-01 • via Nuitee
R
Roberto • family_with_children • us
10
2026-10-25 • via Nuitee
J
Jeanette • family_with_children • us
10
2026-10-23 • via Nuitee
C
Cloud • family_with_children • us
9
2026-10-21 • via Nuitee
P
Patino • couple • us
8
2026-10-20 • via Nuitee
S
Sara • couple • us
1
Do not recommend this place for anyone
Pros:

Nothing at this location the amount of sketchy people walking around the property and parking lot did not make us feel safe we ended up not even staying

Cons:

Being watched by sketchy people in the area
Some random people Being in my room I paid for
Being refused my refund after i told the front desk people i did not feel safe
place Being infested with roaches and bugs
And the doors can be easily open

2026-10-19 • via Nuitee
K
Kacmaz • solo_traveller • us
1
2026-10-17 • via Nuitee
A
Astorga • solo_traveller • us
4
2026-10-14 • via Nuitee
P
Perrette • solo_traveller • us
10
2026-10-13 • via Nuitee
R
ronald • solo_traveller • us
9
2026-10-10 • via Nuitee
A
Abdullah • couple • us
4
2026-10-08 • via Nuitee
W
Wen • couple • us
1
2026-10-08 • via Nuitee
M
Maurice • couple • us
10
2026-10-08 • via Nuitee
R
Rosa • solo_traveller • us
1
It was horrible worst experience ever
Pros:

Nothing it’s horrible

Cons:

It had roaches

2026-09-19 • via Nuitee
G
Gabriel • couple • us
1
Could not have run out fast enough. Drugs, scary people , dirty, we didn’t even stay and couldn’t get a refund. There wa
Pros:

Absolutely nothing. It was horrendous

Cons:

Drugs, scary, dirty, we didn’t even stay and couldn’t get a refund. There was no way in hell I could stay there being pregnant & with two other kids. The floors weren’t even swept, the bed had stains and there was a dead roach on the ground by the tv.

2026-09-14 • via Nuitee
S
S. • solo_traveller • us
3
It's all about convenience
Pros:

It's located off the freeway

Cons:

The Rooms needs to be upgraded along with new curtains including better AC unit that's not blowing cool air

2026-09-08 • via Nuitee
P
Preston • solo_traveller • us
1
Nightmare
Pros:

Nothing at all

Cons:

The crackheads waiting to break into your vehicle the uncleaned blood all over wall black mold in the shower and no hot water in the jacuzzi "suite" didn't stay left within an hour

2026-09-07 • via Nuitee