Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
High parking costs

Categories

Cleanliness
6.69
Multiple mentions of rooms not being clean and a cockroach sighting.
Service
8.66
Reception staff and laundry staff received high praise for their assistance.
Location
9.2
Consistently noted as a strong positive aspect, great access for shopping and events.
Room Quality
7.15
Some rooms are small and smelly; issues with ventilation and bathroom cleanliness noted.
Amenities
7.68
Breakfast quality received positive feedback, though other amenities were lacking.
Value for Money
7.14
Concerns about parking costs and overall value for the price paid.
Food and Beverage
8.19
Breakfast was positively highlighted, but coffee quality was noted as lacking.
Overall Experience
7.66
Mixed feelings about the experience, but location and some services were strong points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:18

Property Description

Luxurious Accommodation with Modern Amenities

Convenient Central Location

Experience the perfect blend of old-world charm and contemporary conveniences at Mercure Canberra. Stay connected with complimentary WiFi in our elegantly furnished rooms, each equipped with en suite bathrooms and air conditioning for your comfort. Our 24-hour front desk is at your service for any requests, from laundry to airport transfers.

Exceptional Dining Options

Indulge in a culinary journey at our Bistro restaurant, offering a delectable selection of international dishes. Unwind with a drink at the bar on the terrace, the perfect spot to relax after a day of exploring the nearby city centre, Casino, and Canberra Convention Centre.

Explore Nearby Attractions

Immerse yourself in history with a visit to the Australian War Memorial, just a short 10-minute walk away. Book your stay at Mercure Canberra now for a truly unforgettable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CBR

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for AUD 0 per person per night when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 15 per day.

Location

Guest Reviews

7.8
Based on 2872 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 8.19
Overall Experience: 7.66
L
Lyn • solo_traveller • au
8
Pros:

Great location.close to our tours

Cons:

Air conditioner was very noisy

2026-06-27 • via Nuitee
S
Simon • couple • au
10
2026-06-26 • via Nuitee
K
Kevin • solo_traveller • au
10
2026-06-26 • via Nuitee
C
Calvin • solo_traveller • au
8
2026-06-26 • via Nuitee
L
Lynne • couple • au
9
We had an excellent stay. Keep up the good work.
Pros:

We keep coming back the staff, food and rooms are excellent great value for money. The location is within walking distance to the Australian War Memorial. We will be back again.

Cons:

We loved it all

2026-06-25 • via Nuitee
D
Deuman • solo_traveller • au
5
2026-06-24 • via Nuitee
J
Jayden • family_with_children • au
8
2026-06-22 • via Nuitee
K
Kimberley • solo_traveller • au
10
2026-06-22 • via Nuitee
J
Jenni • couple • au
7
Loved the whole experience except for the bistro
Pros:

Old world charm, original features, location, modern rooms. Hotel a little tired overall, but it didn’t bother us…nice fireplace to sit around, great for the price.

Cons:

The breakfast room is fine but the bistro is hideous, like a truckies cafeteria, zero ambience or character…wouldn’t eat there.

2026-06-21 • via Nuitee
R
Renie • couple • au
8
Fantastic staff
Pros:

Location

Cons:

Meals

2026-06-21 • via Nuitee
R
Rosemary • family_with_children • au
10
Amazing
Pros:

Everything

Cons:

Nothing

2026-06-21 • via Nuitee
T
Terry • couple • au
8
Pros:

Great location
Car charger

Cons:

Breakfast poor value disappointing coffee no dairy alternatives .

2026-06-20 • via Nuitee
H
Henk • solo_traveller • nl
7
Pros:

De lokatie , dichtbij het centrum.

Cons:

Wat verouderd

2026-06-19 • via Nuitee
E
Elizabeth • couple • au
10
Excellent location...we just love it.
Pros:

We love the location of this motel. We have stayed here many times before and recommend the Mecure at Canberra. We love the fact that you can spend the day in Canberra, return to your motel, have a few drinks by the fire and also have a meal without leaving again. Excellent place to stay.

2026-06-19 • via Nuitee
J
Jenni • couple • au
7
Comfortable for the price, a bit tired but like the blast from the past feel and decor in the hotel….but definitely NOT
Pros:

Love the old fashioned vibe, big rooms, high ceilings, fireplace

Cons:

The dining room is like a cafeteria! Most disappointing that there is t a decent restaurant for dinner. The breakfast restaurant is OK, but nowhere decent for dinner, like a truckies diner….zero decor or atmosphere!!

2026-06-18 • via Nuitee
I
ian • family_with_children • au
10
2026-06-18 • via Nuitee
D
Durrheim • solo_traveller • au
9
2026-06-17 • via Nuitee
D
Donna • solo_traveller • us
8
Pros:

Lovely feel about it,polite staff and nice and clean

Cons:

Food was very average, my risotto wasn't cooked properly and cold...not enough vegan/ vegetarian options
I wasn't able to watch a movie,as the night staff wouldn't disable the 24 hour stay,however the day staff said that was a mistake so a bit disappointing

2026-06-17 • via Nuitee
S
Sharlene • couple • au
10
Everything was lovely and the staff were excellent,mum and I will be back next year.
Pros:

Easy to get to where ever you wanted to go to

Cons:

Lots of charm

2026-06-16 • via Nuitee
J
Jo • couple • au
7
Adequate
Pros:

well appointed bathroom

Cons:

water pressure in the shower was poor. We didn't find the fridge and kettle until the last day ( hidden in the wardrobe) The space between the desk and the bed is so tight you can't use the chair comfortably. AC outside our bedroom window is so noisy! The food in Olims restaurant is mostly deep fried and the serves of chips, ridiculously big. Best meal was the chicken caesar salad. Breakfast wasn't included in our booking and there was no a la carte option so we ate out each day.

2026-06-15 • via Nuitee