Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
High parking costs

Categories

Cleanliness
6.69
Multiple mentions of rooms not being clean and a cockroach sighting.
Service
8.66
Reception staff and laundry staff received high praise for their assistance.
Location
9.2
Consistently noted as a strong positive aspect, great access for shopping and events.
Room Quality
7.15
Some rooms are small and smelly; issues with ventilation and bathroom cleanliness noted.
Amenities
7.68
Breakfast quality received positive feedback, though other amenities were lacking.
Value for Money
7.14
Concerns about parking costs and overall value for the price paid.
Food and Beverage
8.19
Breakfast was positively highlighted, but coffee quality was noted as lacking.
Overall Experience
7.66
Mixed feelings about the experience, but location and some services were strong points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:18

Property Description

Luxurious Accommodation with Modern Amenities

Convenient Central Location

Experience the perfect blend of old-world charm and contemporary conveniences at Mercure Canberra. Stay connected with complimentary WiFi in our elegantly furnished rooms, each equipped with en suite bathrooms and air conditioning for your comfort. Our 24-hour front desk is at your service for any requests, from laundry to airport transfers.

Exceptional Dining Options

Indulge in a culinary journey at our Bistro restaurant, offering a delectable selection of international dishes. Unwind with a drink at the bar on the terrace, the perfect spot to relax after a day of exploring the nearby city centre, Casino, and Canberra Convention Centre.

Explore Nearby Attractions

Immerse yourself in history with a visit to the Australian War Memorial, just a short 10-minute walk away. Book your stay at Mercure Canberra now for a truly unforgettable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CBR

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for AUD 0 per person per night when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 15 per day.

Location

Guest Reviews

7.8
Based on 2626 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 8.19
Overall Experience: 7.66
T
Tobias • solo_traveller • au
10
Pros:

The beautiful old building I jg and grounds

Cons:

Theattitide

2026-04-18 • via Nuitee
N
Neil • couple • au
8
ADEQUATE
Pros:

STAFF GREAT BREAKFAST GOOD EASY ACCESS TO TOURIST SPOTS.

Cons:

FIRE ALAM AT 10.30 PM

2026-04-17 • via Nuitee
L
Leeza • couple • au
8
A great place to relax and close enough to see the sights of Canberra.
Pros:

Location was great, walking distance to shopping and the city. The beds were comfy, lots of choices for breakfast. Staff were really friendly.

2026-04-16 • via Nuitee
T
Tony • solo_traveller • au
8
2026-04-16 • via Nuitee
R
Rosemary • couple • au
7
Beware of hefty car park fees and better to stay closer to city centre
Pros:

Large room, heritage feel in hotel

Cons:

Room had air conditioning units outside window, perspex ‘double glazing’ didn’t stop noise. Almost double the price if you don’t pre pay parking at the property. No fan in bathroom. Although a large room, only one armchair.

2026-04-16 • via Nuitee
E
Emily • family_with_children • au
6
Pros:

The grounds and the staff were lovely

Cons:

Maintenance of rooms

2026-04-14 • via Nuitee
G
Georgina • couple • au
10
Great value for money in a central location
Pros:

Beautiful old building and friendly staff

2026-04-13 • via Nuitee
G
Greg • couple • au
8
2026-04-13 • via Nuitee
A
Alison • couple • au
3
Disappointing.
Pros:

Good location and great to have secured off street parking with no height limit.

Cons:

Poorly cleaned room - debris on the floor, no bin liners (so bins were dirty) and general dirt on most surfaces. Cracked windows and creaky floor boards. Noise from an event being held there kept me awake until - 3am. Couldn’t use the courtyard area due to the function. We checked out a night early.

2026-04-13 • via Nuitee
L
Leah • couple • au
4
Old and dated
Pros:

Close to cbd

Cons:

Old and dated with uncomfortable beds

2026-04-12 • via Nuitee
A
Alfred • solo_traveller • au
4
It was ok
Pros:

Breakfast was good.

Location was hgood for my.purpose.

Cons:

Room size was way too small.
Meals in bistro were average.

No other cafes or restaurants close by.

2026-04-12 • via Nuitee
B
Benjaman • family_with_children • au
10
2026-04-12 • via Nuitee
D
David • family_with_children • au
7
Pros:

Staff good

Cons:

Place is run down needs a face lift

2026-04-10 • via Nuitee
D
darren • couple • au
7
Enjoyable
Pros:

Friendly check in staff. Decent rooms, nice breakfast. Good overall location.

Cons:

A little musty, probably the old carpets .

2026-04-10 • via Nuitee
L
Laura • family_with_children • au
9
2026-04-10 • via Nuitee
S
Smiriglia • couple • au
10
We were upgraded which was very nice. The staff were excellent. I would highly recommend staying here.
Pros:

The Mercure was an excellent place to stay. Cafes and bars just down the road. We were also very close to the war memorial and other sites.

Cons:

N/A

2026-04-10 • via Nuitee
D
Debbie • family_with_children • au
8
Pros:

Great location, close to CBD
Lockable storage for bikes
Comfortable
Lovely grounds

2026-04-09 • via Nuitee
J
Julie • couple • au
7
2026-04-08 • via Nuitee
A
Anton Borovik • solo_traveller • ru
9
Cons:

Very poor GYM.

2026-04-08 • via Nuitee
V
Vicki • solo_traveller • au
6
It was pleasant.
Pros:

Staff were helpful in taking me to my room.

Cons:

I had a fall in the bathroom. The floor of the bathroom and inside the shower were the same colour and I did not anticipate the drop of the floor in the shower as I had taken my glasses off. There should be a sign "watch your step" or something warning of the drop. Dining room needs updating.

2026-04-01 • via Nuitee