Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
High parking costs

Categories

Cleanliness
6.69
Multiple mentions of rooms not being clean and a cockroach sighting.
Service
8.66
Reception staff and laundry staff received high praise for their assistance.
Location
9.2
Consistently noted as a strong positive aspect, great access for shopping and events.
Room Quality
7.15
Some rooms are small and smelly; issues with ventilation and bathroom cleanliness noted.
Amenities
7.68
Breakfast quality received positive feedback, though other amenities were lacking.
Value for Money
7.14
Concerns about parking costs and overall value for the price paid.
Food and Beverage
8.19
Breakfast was positively highlighted, but coffee quality was noted as lacking.
Overall Experience
7.66
Mixed feelings about the experience, but location and some services were strong points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:18

Property Description

Luxurious Accommodation with Modern Amenities

Convenient Central Location

Experience the perfect blend of old-world charm and contemporary conveniences at Mercure Canberra. Stay connected with complimentary WiFi in our elegantly furnished rooms, each equipped with en suite bathrooms and air conditioning for your comfort. Our 24-hour front desk is at your service for any requests, from laundry to airport transfers.

Exceptional Dining Options

Indulge in a culinary journey at our Bistro restaurant, offering a delectable selection of international dishes. Unwind with a drink at the bar on the terrace, the perfect spot to relax after a day of exploring the nearby city centre, Casino, and Canberra Convention Centre.

Explore Nearby Attractions

Immerse yourself in history with a visit to the Australian War Memorial, just a short 10-minute walk away. Book your stay at Mercure Canberra now for a truly unforgettable experience.

Important information:

Please note that there is a 1.4% charge when you pay with a credit card.

Please note that pets are not allowed in the following rooms: Deluxe King Loft with Sofa Bed, Deluxe King Loft with Sofa Bed Courtyard View, Executive King Room and Standard Queen Room with Single Bed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CBR

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for AUD 0 per person per night when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 15 per day.

Location

Guest Reviews

7.8
Based on 2898 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 8.19
Overall Experience: 7.66
O
Ollie • solo_traveller • au
4
Won’t be back
Pros:

Location

Cons:

Worst service at dinner and breakfast. Running out of food. Understaffed and dirty tables not cleaned when vacated

2026-07-11 • via Nuitee
B
Bautista • solo_traveller • au
7
2026-07-11 • via Nuitee
S
S • solo_traveller • au
4
2026-07-10 • via Nuitee
D
Debra • couple • au
8
Very accommodating and friendly.
Pros:

Convenience to location of the things doing in Canberra and secure car park.

Cons:

The menu in the bistro.

2026-07-10 • via Nuitee
C
Caldwell • solo_traveller • gb
7
2026-07-10 • via Nuitee
T
Tarcisius • couple • au
6
Pros:

Not applicable

Cons:

NA

2026-07-10 • via Nuitee
H
Hollie • family_with_children • au
8
2026-07-09 • via Nuitee
T
Trish • couple • au
8
Very cold this time of year
Pros:

The property was great we had a pet friendly room with a yard for our furry friends.

Cons:

It could use a revamp but great for the puppies

2026-07-08 • via Nuitee
C
Chrisat45 • solo_traveller • au
8
2026-07-08 • via Nuitee
D
Deb • solo_traveller • au
8
Pros:

Convenient location. Restaurant was reasonably priced and the breakfast was great. Lovely to sit by the fire and chat to other guests over a drink. The history of the building was very interesting. 10 minute walk to major shopping centre.

2026-07-08 • via Nuitee
S
Sally • extended_group • au
8
Comfortable & enjoyable, will be back.
Pros:

Love the position & love the old world charm. We have stayed there multiple times.

Cons:

Being winter the hot water wasn't always running hot. A couple of showers weren't quite hot enough, with an early morning one lukewarm warm. Never had a problem before.

2026-07-07 • via Nuitee
M
Marion • couple • au
9
2026-07-06 • via Nuitee
E
Ellen • solo_traveller • au
8
Pros:

The breakfast was good, loved that they had a juicer, facilities were very nice and in a great location to walk everywhere. Staff were lovely and it was nice and cosy with fireplaces around. They also held events in their bar area for occassions which was cool.

Cons:

A bit noisy in the rooms. You could hear people in the hallway, and neigboring rooms if they were too loud. Although this did not impact on sleep.

2026-07-06 • via Nuitee
S
Sheila • family_with_children • au
10
2026-07-06 • via Nuitee
A
Anne • solo_traveller • au
8
Very comfortable and spacious with separate enclosed outside space for pets.
Pros:

Great place to stay if travelling with pets. Comfortable, clean and well located.

Cons:

Room heat pump a bit aged and noisy.

2026-07-06 • via Nuitee
J
Jill • solo_traveller • au
6
Disappointing, we wouldn’t stay there again.
Pros:

The hotel is conveniently situated in Canberra - close to AWM and the Canberra centre, Braddon for restaurants.
Breakfast in the garden courtyard was good.
We liked the ‘old world charm’ of the Mercure.

Cons:

The room was tiny overlooking a main road and was quite noisy well into the night.
There was only one bedside table beside the bed so no lamp
or place for a book, phone or cup on the other. The hot tap over the bathroom basin was shut off so cold water only, not so good in winter!
There was only a single chair in the room so not comfortable for a two night stay.
We had requested twin beds which couldn’t be accommodated, and after a message the day before telling us there would ‘extras’ added we felt a bit let down.

2026-07-05 • via Nuitee
K
Kaylea • couple • au
8
2026-07-05 • via Nuitee
S
Sergent • solo_traveller • au
9
2026-07-03 • via Nuitee
P
Perrin • solo_traveller • au
8
2026-07-03 • via Nuitee
A
Andrew • couple • au
7
Convenient Location for a Canberra get away.
Pros:

Our room was located right at the back of the property, as we requested. It was a bit of a walk to the reception area, but it was soooo quiet. We loved it.

2026-07-02 • via Nuitee