Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Good location
Cons:
Cleanliness issues
Small rooms
Limited nearby activities

Categories

Cleanliness
7.63
Some reviews indicated cleanliness issues, with particular mention of towels and room cleanliness.
Service
9.1
Multiple mentions of friendly and efficient staff, contributing to a positive experience.
Location
8.64
A number of reviews highlighted the excellent location of the hotel.
Room Quality
7.59
Some comments mentioned the rooms being small and in need of updates.
Amenities
8.12
Positive feedback on the amenities, although some noted that the wellness area was small.
Value for Money
8.08
The overall experience suggests good value, despite some concerns.
Food and Beverage
8.63
High praise for the quality and variety of food at both breakfast and dinner.
Overall Experience
8.6
Generally a very positive stay with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 10:07

Property Description

Mountain Views and Wellness Retreat

Located near Kronplatz mountain, Hotel Kristall offers a serene escape just steps away from Pfalzen’s town center. The hotel boasts a fully equipped wellness center and a restaurant serving delicious Tyrolean dishes on its terrace.

Relaxation and Recreation

The rooms at Hotel Kristall are elegantly furnished with balconies offering stunning mountain views. Guests can unwind in the sauna, Turkish bath, indoor pool, or hot tub in the garden. For fitness enthusiasts, there is a gym available as well.

Gastronomic Delights and Convenient Services

Indulge in a culinary journey at the hotel's restaurant, which serves both Tyrolean specialties and Italian cuisine. Enjoy BBQ evenings and afternoon buffets. Additionally, the hotel offers free ski storage, bike rental, and parking facilities for a hassle-free stay.

Experience the perfect blend of luxury and comfort at Hotel Kristall - Book your stay now!

Important information:

Please note that massages and beauty treatments are not included in the rate. These ones are not available at the weekends.

When traveling with pets, please note that an extra charge of 15 Euro per pet, per night applies. Please note that a maximum of 1 pet is allowed.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for € 50 per person per night when using an existing bed.
    Children from 10 years old to 17 years old stay for € 80 per person per night when using an existing bed.
    People 17 years old and over stay for 80% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 388 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.6
S
Stefan • family_with_children • de
10
2026-04-15 • via Nuitee
B
Broggini • extended_group • it
10
Pros:

Struttura e servizio molto confortevoli

2026-04-06 • via Nuitee
R
Rostislav • couple • cz
10
2026-03-24 • via Nuitee
A
Anne • family_with_children • de
9
2026-03-23 • via Nuitee
M
Marjan • couple • si
5
2026-03-22 • via Nuitee
A
alessia • family_with_children • it
10
2026-03-21 • via Nuitee
S
Santuari • couple • it
8
2026-03-09 • via Nuitee
A
Antonio • extended_group • it
8
2026-03-09 • via Nuitee
V
Virginia • couple • it
9
2026-03-09 • via Nuitee
S
Svjetlana • extended_group • ch
6
2026-03-05 • via Nuitee
S
scarlet02 • couple • sk
9
2026-02-28 • via Nuitee
S
scarlet02 • couple • sk
9
2026-02-28 • via Nuitee
F
Francesca • couple • it
10
Pros:

Siamo stati un paio di notti, struttura curata e dotata di tutti i comfort. Ottime le cene e le colazioni, personale molto gentile e accogliente. Area SPA gradevole dove rilassarsi dopo aver sciato. Le piste sono distanti circa 20 minuti, lo skibus fa un solo un paio di corse alla mattina, quindi bisogna stare attenti agli orari, noi abbiamo preferito utilizzare l’auto.

2026-02-14 • via Nuitee
K
Krzysztof • couple • pl
8
2026-02-10 • via Nuitee
T
Tomaž • couple • si
9
2026-01-27 • via Nuitee
S
Sergio • couple • it
6
2026-01-26 • via Nuitee
L
Luca • couple • it
8
Ci torneremo
Pros:

Lo staff è davvero accogliente e disponibile.
Camera ampia e con tutti i comfort.
Zona wellness essenziale ma completa.
Colazione e cena ottime.

Cons:

É una struttura che avrebbe bisogno di una rinfrescata, ma in realtà è proprio lo stile retrò che la rende particolare.

2026-01-26 • via Nuitee
M
Monika • family_with_children • it
7
Very pleasant and a great location for a skiing holiday.
Pros:

The rooms are spacious, bright and pleasant.

2026-01-25 • via Nuitee
M
Massimo • family_with_children • it
8
Staff cordiale, hotel ben curato e pulito, servizi ottimi, colazione e cena ottime
Pros:

Colazione e cena ottime

2026-01-19 • via Nuitee
C
Claudia • family_with_children • it
9
Pros:

La posizione e la camera

Cons:

Nulla. Ho apprezzato tutto in generale

2026-01-19 • via Nuitee