Four Points by Sheraton Singapore, Riverview

Hotels
Four Points by Sheraton
8.8 (1149 reviews)
382 Havelock Road , Singapore , sg

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Great location
Nice amenities
Cons:
Poor food quality
Unwelcoming restaurant staff
Pricey meals

Categories

Cleanliness
8.86
The room is big and clean.
Service
9.03
Staff were friendly & accommodate to requests.
Location
9.37
Great location, very convenient to travel around.
Room Quality
8.82
Clean good sized room overlooking the river.
Amenities
8.85
Nice pool and gym. Strong air conditioning.
Value for Money
8.51
Pricey meals, particularly the buffet dinner.
Food and Beverage
7.86
Food was horrible and too oily. Needs improvement.
Overall Experience
9.13
Generally enjoyable stay but with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:29

Property Description

Luxurious Accommodations and Stunning Views
Situated along the Singapore River, Four Points by Sheraton Singapore, Riverview offers elegant rooms with picturesque views of the river and the city. Each room is equipped with modern amenities and a comfortable seating area by the window, providing a relaxing retreat for guests.

Relaxation and Recreation
Guests can unwind by the outdoor swimming pool with cabanas or stay active at the 24-hour fitness centre. For those looking to explore, the hotel offers day trip arrangements through the tour desk. Whether relaxation or adventure, the hotel caters to all preferences.

Culinary Delights and Convenience
Indulge in a variety of international and Chinese dishes at Four Points Eatery, featuring an outdoor dining area for a delightful dining experience. With complimentary WiFi, on-site parking, and a multilingual staff, Four Points by Sheraton Singapore, Riverview ensures a convenient and memorable stay for every guest.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs SGD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Adults stay for S$ 72 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1149 reviews
Cleanliness: 8.86
Service: 9.03
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.51
Food and Beverage: 7.86
Overall Experience: 9.13
C
Catherine couple au
10
2026-02-11 via Nuitee
F
Fahr-becker family_with_children za
8
2026-02-11 via Nuitee
V
Victor couple be
10
Volgende keer in Singapore zeker terug in Four Points by Sheraton Rivervieuw.
Pros:

Mooi hotel op een prachtige locatie met supervriendelijk personeel.

Cons:

Goede ligging vlak bij alle openbaar vervoer. Mooi restaurant met buitenterras aan de oever van Singapore River.
Uitgebreid Internationaal ontbijt met warme en koude bereidingen.
Heel vriendelijk en behulpzaam personeel en staf.

2026-01-30 via Nuitee
C
Cenk couple nl
10
2026-01-30 via Nuitee
S
Sanjesh family_with_children au
8
Great location
Pros:

Lots of breakfast options around the riverwalk which is walking distance to hotel

Cons:

Beds could be a bit bigger including the rooms . This is because my family is quite tall and built

2026-01-28 via Nuitee
A
Azeem extended_group pk
10
2026-01-26 via Nuitee
A
Annique family_with_children au
6
Pros:

Breakfast area was overcrowded
Far too many people - 100s in fact
Never stayed at a hotel with 100s crowding fir breakfast
No coffee cups , no water glasses for over 15 mins & no cutlery fir 2 of our group of 4
disorganised staff
Queues to get in
Will never stay here again
Breakfast was like being at a cattle market …
Rooms were booked on the promise of newly renovated - the ki g river view rooms were not newly renovated ,,, probably 5 years ago …
Disappointing for the high price for 4 people …

2026-01-25 via Nuitee
J
Jill couple au
10
2026-01-24 via Nuitee
O
Oscar and Maria family_with_children au
9
Pros:

Position,amiability

2026-01-22 via Nuitee
M
Mandar family_with_children in
9
2026-01-21 via Nuitee
S
Sarah family_with_children au
9
Excellent location
Pros:

The location is excellent and the staff were lovely. The hotel wasn't too expensive, I would absolutely stay here again.

Cons:

Everything was great, the beds were quite hard but very a minor thing overall.

2026-01-21 via Nuitee
I
Indika solo_traveller lk
8
2026-01-20 via Nuitee
L
Lauren solo_traveller au
4
Cons:

The smell of mold. Moldy towels

2026-01-20 via Nuitee
H
Helen solo_traveller id
7
2026-01-19 via Nuitee
Y
Yuko solo_traveller jp
8
Pros:

3日滞在しましたが、朝食は色々なバリエーションがあり飽きませんでした。スタッフの方のホスピタリティも素晴らしかったです。

Cons:

部屋に寄るのだと思いますがややトイレが匂う時がありました。

2026-01-19 via Nuitee
D
DOMINIQUE couple fr
9
Séjour inoubliable
Pros:

Chambre spacieuse
Emplacement à 350m de la station de métro
Petit déjeuner très bien, ainsi que le repas du soir
Accueil et tout le personnel très agréable

Cons:

Rien, tout est parfait

2026-01-19 via Nuitee
C
chua tat hui couple sg
8
2026-01-19 via Nuitee
A
Abdillatif couple nl
9
2026-01-19 via Nuitee
D
Deborah couple au
6
Pros:

Location was good, pool area was nice. Fruit being available & complementary water & snacks was a nice touch.

Cons:

more suitable for workers rather than holiday makers.

2026-01-18 via Nuitee
怡雯 couple cn
6
Cons:

清洁不到位

2026-01-18 via Nuitee