Four Points by Sheraton Singapore, Riverview

Hotels
Four Points by Sheraton
8.8 (1281 reviews)
382 Havelock Road , Singapore , sg

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Great location
Nice amenities
Cons:
Poor food quality
Unwelcoming restaurant staff
Pricey meals

Categories

Cleanliness
8.86
The room is big and clean.
Service
9.03
Staff were friendly & accommodate to requests.
Location
9.37
Great location, very convenient to travel around.
Room Quality
8.82
Clean good sized room overlooking the river.
Amenities
8.85
Nice pool and gym. Strong air conditioning.
Value for Money
8.51
Pricey meals, particularly the buffet dinner.
Food and Beverage
7.86
Food was horrible and too oily. Needs improvement.
Overall Experience
9.13
Generally enjoyable stay but with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:29

Property Description

Luxurious Accommodations and Stunning Views
Situated along the Singapore River, Four Points by Sheraton Singapore, Riverview offers elegant rooms with picturesque views of the river and the city. Each room is equipped with modern amenities and a comfortable seating area by the window, providing a relaxing retreat for guests.

Relaxation and Recreation
Guests can unwind by the outdoor swimming pool with cabanas or stay active at the 24-hour fitness centre. For those looking to explore, the hotel offers day trip arrangements through the tour desk. Whether relaxation or adventure, the hotel caters to all preferences.

Culinary Delights and Convenience
Indulge in a variety of international and Chinese dishes at Four Points Eatery, featuring an outdoor dining area for a delightful dining experience. With complimentary WiFi, on-site parking, and a multilingual staff, Four Points by Sheraton Singapore, Riverview ensures a convenient and memorable stay for every guest.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs SGD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Adults stay for S$ 72 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1281 reviews
Cleanliness: 8.86
Service: 9.03
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.51
Food and Beverage: 7.86
Overall Experience: 9.13
A
Alexander solo_traveller de
10
2026-06-29 via Nuitee
S
Subin solo_traveller sk
10
Pros:

Nádherný výhľad z okna, milý personal a veľmi pestré raňajky. Milo nás prekvapilo ovocie na chodbe, z ktorého ste si mohli počas dňa vziať na čo máte chuť.

2026-06-28 via Nuitee
V
Vladislav solo_traveller nz
9
2026-06-28 via Nuitee
S
Suyash solo_traveller in
8
value for Money
Pros:

Room was clean and comfortable. easy access to the riverside restaurants and cafes. close to the metro station. Staff was very kind. helped me with early check-in at no extra cost. The breakfast menu could accommodate a few more vegetarian options.

2026-06-28 via Nuitee
R
Roman_М solo_traveller ae
10
2026-06-24 via Nuitee
M
maureenseebastian Couples Cebu Island, Visayas
10
Cozy stay in Singapore, unforgettable stay
Pros:

We celebrated our third wedding anniversary here and it was the perfect choice. The view, the service and the entire experience was just excellent. I highly recommend this place to friends, I’ll be back. I wish we could see the otters by the river next time. It's very accessible by public transportation too and can even walk/jog to marina bay if you want. I love that you can enjoy eating by the river or drinking a beer during sundown, it's the perfect vibe.

2026-06-23 via Tripadvisor
A
Adam family_with_children au
9
2026-06-22 via Nuitee
D
Discover54571290774 Family
2
Bad experience before stepping in to hotel.
Pros:

Came here for their buffet and was found that the parking full due to events. And there is this lady security actually talk to us with attitude and inform that if park infront of hotel need to pay $12. I do not know what do i need to face such an attitude security wher i have not start enjoy my lunch at this hotel. I believe hotel services is from inside to outside. Even i do not stay in this hotel but i dine in this hotel. Totally unacceptable services from a 4-stars hotel.

2026-06-21 via Tripadvisor
N
NizamMasood Friends getaway Singapore
10
Perfect Short Stay
Pros:

It has been a while since I stayed in Four Points in Singapore. The last time I was there, the hotel opposite it was Hotel Miramar. Now I can see the logo Double Tree.

All 5 of us arrived just 10 mins before midnight and were warmly greeted by the 2 guys (unfortunately I forgot their name). The check in was smooth and quick. Within 7 mins , we got the 3 room keys to our room. Thankfully enough, the recep managed to fulfill my request for us to be located on the same floor. We got level 8. All rooms facing Copthorne. We love the rooms so much. The room size is just about right, not too big and not too small. Amenities are complete. AC and hot water worked well. We love the sustainable amenities so much. We slept that night like babies as we were too tired of making the journey.

The hotel took notice of my Platinum status and granted us late checkout at 4pm, which helped us a lot on our next day exploring. We took for granted of the lenient time and have our bags safely kept inside the room while we venture to Sentosa. I remember fondly of your every level fruit trays and we cant keep our hands off them. The apples and pears are juicy.

We checked out feeling happier after a day of exploring Sentosa. Great memories again with FP Singapore. Keep up the good work. When I stay at the hotel before, I dont get to try the pool because of the weather. This time, we are simply passing to visit Sentosa, so I skipped to pool again. Sigh, I will come again next time for the pool and the riverview. Still, it was an amazing stay as before.

2026-06-20 via Tripadvisor
R
Robyn couple au
8
Perfect break on the way to Europe.
Pros:

The staff,the location, the river view from our room and the exceptional breakfast.

2026-06-18 via Nuitee
J
joelq1992 Couples Singapore
10
Outstanding Service & Comfortable Experience
Pros:

My wedding experience with Four Points had been a smooth and pleasant one. My Sales Manager, Hein Saw, has been very understanding & patience with our requests for the wedding banquet and met way above our expectations.

I would like to compliment on our outstanding Banquet Manager, Nelson. He has been the most helpful during our banquet itself by helping my wife on her gown when realizing that most our bridesmen & groomsmen were all male. He even went the extra mile to help with us on the solemization when there was some setback. He exceeded both of our expectations & we were really grateful to him. Please give him a raise or a promotion!

Four Points was the best decision that we have ever made for hosting our most important day. Highly Recommended

2026-06-16 via Tripadvisor
G
Greta solo_traveller nl
9
Heerlijk kort verblijf
Pros:

Goede locatie aan de rivier met mooi uitzicht over de stad. Hotel keurig en vriendelijk personeel.

Cons:

Douche in het bad, met douchegordijn. Voor een hotel als dit, vind ik dit niet kunnen eigenlijk.

2026-06-07 via Nuitee
B
Bruce couple au
8
Comfortable and good location
Pros:

Good location, close to MRT and good restaurants without being on top of them. Did not feel crowded (although we visited in off season, early June). Breakfast was great.

Cons:

We were never able to get the staff to understand that our doona was too warm. We tried to have it replaced by a blanket but the message didn’t get through. Unfortunately this problem is common to many hotels

2026-06-06 via Nuitee
D
Ding solo_traveller my
8
Pros:

Breakfast and environment

2026-06-05 via Nuitee
M
Mustafa extended_group de
9
2026-06-05 via Nuitee
S
Sandra solo_traveller jm
9
Pros:

The breakfast was amazing. The location was great.There was a bus stop outside the hotel and the train station a short walk away.
Easy access to all the Quay

Cons:

There wasn't anything I didnt like

2026-06-04 via Nuitee
V
Vacation817848 Couples
10
Wedding Banquet and bridal suite
Pros:

Would like to affirm and appreciate both gentlemen for a smooth wedding and stay at bridal suite.
Zaw - Sales Manager
Nelson - Banquet Manager
They were very prompt and clear during our liaisons for the banquet even on WhatsApp and ensured that the banquet went smoothly in terms of flow and schedule which was much needed as photographer had to leave at a certain time.

We had 2 nights at the bridal suite which we forgot and Zaw made sure to remind us when we accidentally checked out.

The stay was quite comfortable and breakfast was varied and good.

Thank you which really enhanced our marriage life ahead with a good start.

2026-06-03 via Tripadvisor
C
Corteguera solo_traveller py
9
2026-06-03 via Nuitee
T
Thu Ya couple sg
9
2026-05-31 via Nuitee
Y
Ying-Ai couple tw
10
2026-05-30 via Nuitee