Best Western Plus Wayland Hotel

Hotels
Best Western Plus
8.7 (397 reviews)
396 Reno Dr , Shelbyville , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Convenient location
Cons:
Noisy neighbors
Pool not heated
Hard mattresses
Some maintenance issues

Categories

Cleanliness
8.41
Room was clean but some mentioned noise from the highway and shared walls.
Service
9.08
Friendly and helpful staff were frequently mentioned.
Location
8.92
Good location close to attractions like the casino and wedding venue.
Room Quality
8.27
Mixed reviews with some concerns about the bed height and noise.
Amenities
8.5
Most reviews were positive except for some issues with the hot tub and pool.
Value for Money
8.56
Generally considered reasonable, although some felt it could be pricey.
Food and Beverage
9.11
Breakfast was consistently praised for variety and quality.
Overall Experience
8.78
Overall, guests had a very positive impression despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:07

Property Description

Convenient Location
Located in Shelbyville, just 33 km from Van Andel Arena, Best Western Plus Wayland Hotel offers a prime spot for both leisure and business travelers.

Modern Amenities
Guests can enjoy a range of amenities including a fitness centre, indoor pool, hot tub, and a business centre. The hotel also provides free WiFi, ensuring guests stay connected throughout their stay.

Comfortable Accommodation
Each room at Best Western Plus Wayland Hotel is equipped with essential amenities like a flat-screen TV, air conditioning, and a private bathroom. The 24-hour front desk is always available to cater to guests' needs.

Experience convenience and comfort at Best Western Plus Wayland Hotel - book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 397 reviews
Cleanliness: 8.41
Service: 9.08
Location: 8.92
Room Quality: 8.27
Amenities: 8.5
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 8.78
S
Shelly solo_traveller us
9
2026-08-15 via Nuitee
G
Gini couple us
10
2026-08-10 via Nuitee
S
Stewart couple us
10
Great location for us😍
Pros:

Clean place!

2026-08-06 via Nuitee
C
Carol couple us
8
2026-08-04 via Nuitee
C
Cindy solo_traveller us
9
2026-07-20 via Nuitee
J
Jamie solo_traveller us
9
Great place!
Pros:

Loved the pool and hot tub. Pool was very warm. Breakfast was good. Room was clean. Price was better than similar places.

Cons:

Pillows weren't very comfortable, air conditioner started rattling loudly in the night.

2026-07-12 via Nuitee
W
William solo_traveller us
10
Pros:

Very clean, large bathroom and nice shower. Great breakfast choices

2026-07-07 via Nuitee
K
Kenyona solo_traveller us
8
2026-07-04 via Nuitee
L
Linda solo_traveller us
10
2026-07-02 via Nuitee
K
Kim couple us
10
Pros:

The property was very clean and comfortable.

Cons:

I didn’t like the price of the room.

2026-06-30 via Nuitee
K
kathryn couple us
10
2026-06-27 via Nuitee
S
Sandra couple gb
7
Ok but wouldn’t stay again
Pros:

Handy for a wedding

Cons:

Very basic 👀pool not very appealing Room ok window was filthy

2026-06-24 via Nuitee
M
Méndez solo_traveller us
10
2026-06-22 via Nuitee
C
Christopher solo_traveller us
9
2026-06-11 via Nuitee
S
stacia solo_traveller us
10
2026-06-10 via Nuitee
M
Maria couple ca
10
Pros:

Clean, quiet place

2026-06-07 via Nuitee
D
Diane family_with_children us
9
2026-06-06 via Nuitee
B
Bridget family_with_children us
5
Cons:

I notated that we'd be checking in late when booking the room, but got in later than originally anticipated. There was no one at the front desk when we arrived but there was a sign stating to ring the bell for service, which we did several times. After several minutes, I noticed that there was writing on the other side of the sign that suggested using the phone off the lobby for service. I went to the phone, dialed, and got a voicemail. When I returned to the front desk, there was someone there to check us in, but it took him approximately 12 minutes to arrive. He barely spoke to us and certainly didn't apologize for the delay.

2026-06-05 via Nuitee
G
Greg couple us
10
2026-05-30 via Nuitee
M
Méndez solo_traveller us
10
2026-05-27 via Nuitee