FairBridge Inn & Suites Fort Wayne

Hotels
5.3 (347 reviews)
5707 Challenger Parkway , Fort Wayne , US
+1 260-489-8888

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Room service
Laundry
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location
Good value for money
Cons:
Cleanliness issues
Unfriendly service

Categories

Cleanliness
3.94
Multiple reviews cited issues with cleanliness, including dirty rooms and poor maintenance.
Service
5.91
Service quality was mentioned positively by some, though several reviews noted rude staff experiences.
Location
5.95
Location noted as convenient and safe, contributing positively to overall experience.
Room Quality
4.9
Mixed reviews; some rooms were clean and comfortable, while others had issues like bed bugs and maintenance problems.
Amenities
4.93
Amenities were generally average, with some guests disappointed by the pool and breakfast offerings.
Value for Money
7.89
Several reviews indicated that, despite issues, the hotel offers good value for a budget stay.
Food and Beverage
3.94
Feedback on breakfast was largely negative, lacking variety and quality.
Overall Experience
4.91
Overall experience varied widely; some enjoyed their stay while others had multiple complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:15

Property Description

Convenient Location:
Centrally located hotel near popular attractions like Fort Wayne Children's Zoo and Allen County War Memorial Coliseum.

Modern Amenities:
Enjoy free WiFi, fitness centre, and complimentary breakfast options during your stay.

Exceptional Service:
Experience top-notch customer service with 24-hour front desk and room service available for your convenience.

To book your stay at FairBridge Inn & Suites Fort Wayne, contact us today for reservations!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FWA

Location

Guest Reviews

5.3
Based on 347 reviews
Cleanliness: 3.94
Service: 5.91
Location: 5.95
Room Quality: 4.9
Amenities: 4.93
Value for Money: 7.89
Food and Beverage: 3.94
Overall Experience: 4.91
G
Gutierrez • couple • us
8
2026-11-05 • via Nuitee
D
Deja • couple • us
1
Cons:

Horrible customer service ! The staff were rude ! He had a attitude and was getting very snappy at up then wouldn’t give a refund when we no longer felt welcomed at the hotel due to the unpleasant experience

2026-11-01 • via Nuitee
H
Howard • couple • us
1
never again . refund please .
Pros:

nothing id like a refund honestly

Cons:

everything , staff was rude & tried yelling at us because we wanted to use the pool

2026-10-30 • via Nuitee
P
Price • solo_traveller • us
6
2026-10-27 • via Nuitee
M
Matthew • family_with_children • us
8
2026-08-09 • via Nuitee
A
Alisha • solo_traveller • us
10
Expectations
Pros:

Very fast,easy and accommodating.

2026-07-25 • via Nuitee
W
West • solo_traveller • us
1
2026-07-19 • via Nuitee
C
Christopher • couple • us
8
2026-07-17 • via Nuitee
S
Sabrina • couple • us
4
2026-07-09 • via Nuitee
T
Trina • couple • us
1
The air did not work. It kept going off during the winter time I had problems with the heat. The breakfast is horrible.
Pros:

My room was clean, but the air

Cons:

The air did not work. It kept going off

2026-07-06 • via Nuitee
M
Michael • couple • us
10
Pros:

Very friendly, Staff

2026-06-16 • via Nuitee
M
Michael • couple • us
10
Pros:

Very comfortable and clean

Cons:

The pool is not working

2026-06-16 • via Nuitee
D
David Price • solo_traveller • us
10
Pros:

Staff very helpful when needed.

Cons:

Pool was out of order.

2026-06-09 • via Nuitee
Z
Zach • family_with_children • us
1
Nasty, unsafe, and uncomfortable
Pros:

The location

Cons:

It was dirty, felt unsafe, and it stunk. I had to buy air freshener, the floor was leaking water in front of the toilet, our bedding was dirty, the towels were stained and dingy. The side door remained open our whole stay. There was police activity in the hallway. The tables and furniture weren’t clean.

2026-06-01 • via Nuitee
H
Hector • couple • us
10
2026-05-28 • via Nuitee
K
khai • couple • us
8
Cons:

The night shift staff should be improved more services

2026-05-26 • via Nuitee
L
LaMantia • solo_traveller • us
8
2026-05-21 • via Nuitee
G
Grace • family_with_children • us
1
If I could give it a zero I would.
Pros:

Nothing

Cons:

Everything. The guy at the front desk was rude from the start and started cussing at us because we had babies that weren't added to the room and said only 4 people to a room but they are babies so that was ridiculous. He didn't try to compromise or offer anything else and ultimately we never got our room there because he was cussing at me and my husband told him to chill out and the guy was acting crazy. Usually if the service is bad, so is everything else. At the end of the day it wasn't worth it to try to stay there. They didn't give us our money back and they charged our credit card before we even arrived which wasn't supposed to happen till we got there either. All around worst hotel I've ever stepped foot in. If I could rate it 0 I would.

2026-05-18 • via Nuitee
H
Hartmann • solo_traveller • us
1
2026-05-18 • via Nuitee
B
Brandon • couple • us
1
It was nasty and horrible I asked for another room he said it wasn’t any other rooms and I still haven’t received my dep
Cons:

I didn’t like anything at all

2026-05-16 • via Nuitee