InTown Suites Extended Stay Atlanta GA - Snellville

1，由于我们语言不好，前台人员非常不耐烦，说我们预定了七天，而我们在网站上订的是八天。我们用翻译软件他嫌麻烦，后来我们只能找来翻译与他交涉。
2，房间与宣传图片严重不符，请求前台换房，前台说，要么入住，要么离开，如果取消后也不能再次预定，而且后面几天的房费也不给退。
3，入住后发现床单被罩非常肮脏，地板和洗漱台似乎很久没有打扫，我们只能自己拿去清洗。
4，房间有异味，窗户不能打开，空调非常吵，而且隔壁住的人电视声音非常大，一直到凌晨三四点，没有一晚上能睡好觉。

The fact that they took a portion of payment several days in advance and that when I requested an early cancellation for our 3rd night stay within 24 hours on the last night of a 3 day stay they would not refund the last nights stay!

Everything doesn’t replenish towels. Had a visitor and they stated there were too many ppl in the room.

Everything

This is actually about my fourth time staying and this time the smells are overwhelming before I booked my suite. I went to two other rooms that smell absolutely disgusting of urine, alcohol and smoke.
Just because someone doesn’t pay premium prices don’t mean the rooms have to be totally outdated tiny tiny microwaves . The room occupancy is totally different from the Internet rules. The staff was overly nosy and rude.

False advertisement. I was under the impression that I would be staying in a studio like room. All of the photos on booking.com was displayed similar so I kept it simple. Standard room . There was no actual table the “table” was connected to the wall. The cabinet doors off the henges. Countertops stained and look dirty. Complimentary plastic cups were washed with soap and water wrapped back in plastic and placed on the sink to look new. No pots or pans as displayed in picture. Small refrigerator because that’s standard which isn’t displayed in advertising. You have to buy your own toilet paper. House keeping doesn’t clean the room until you check out they told us to buy a broom.. they only give one room key so if you lose it or lock yourself in the room they’ll give you another key but after that you have to pay $10 for a 3rd.. the doors to the rooms look cracked but it’s actually closed . I’ve stayed in extended stay hotels before this by far was the worst experience ever. If was able to cancel the reservation and get a full refund when I arrived I would have done so. False advertisement, poor commodities, no hospitality. The lady at check in even stereotyped me and said I’m too quiet to be from New York. She did give me two room options and neither room was better than the other.

Their was nothing to like