Hotel ZaZa Austin

Hotels
9.8 (631 reviews)
400 Lavaca Street , Austin , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Cons:
Limited dining options

Categories

Cleanliness
9.74
Standard quality for this hotel tier.
Service
10
Staff were outstanding—friendly and efficient.
Location
10
Excellent location in downtown with a free shuttle.
Room Quality
9.74
Wonderful upgrades and comfortable beds.
Amenities
9.74
Great amenities including tea and coffee stations.
Value for Money
9.44
Excellent value considering service and amenities.
Food and Beverage
9.74
Food was fabulous, especially for special occasions.
Overall Experience
10
A memorable hotel experience with high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:27

Property Description

Luxurious Accommodation with a Touch of Elegance

At Hotel ZaZa Austin, guests can indulge in a lavish stay just steps away from Shoal Beach. The hotel boasts an array of top-notch amenities including an outdoor swimming pool, fitness centre, and a trendy bar. For convenience, private parking and free WiFi are provided.

Culinary Delights and Dietary Options

Satisfy your taste buds at the hotel's restaurant offering delectable American cuisine. Moreover, guests with dietary preferences can enjoy vegetarian, dairy-free, and kosher meals upon request.

Business and Relaxation Combined

Hotel ZaZa Austin caters to both work and leisure travelers with its on-site business centre for corporate needs and a rejuvenating sauna for relaxation. Whether you're in town for business or pleasure, this hotel has you covered.

Ready to experience the epitome of luxury at Hotel ZaZa Austin? Book your stay now and elevate your Austin getaway.

Important information:

Please note that due to the pandemic, reservations are required to access the poolGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 59 per day.

Location

Guest Reviews

9.8
Based on 631 reviews
Cleanliness: 9.74
Service: 10
Location: 10
Room Quality: 9.74
Amenities: 9.74
Value for Money: 9.44
Food and Beverage: 9.74
Overall Experience: 10
M
Marcus couple br
9
2026-04-25 via Nuitee
S
Susanna couple us
10
2026-04-25 via Nuitee
A
Art couple us
10
2026-04-01 via Nuitee
F
Fiona couple gb
8
Definately plan to return.
Pros:

Centrally located for exploring all neighbourhoods. The staff were courteous, the rooms spacious and quiet and the pool / gym well equipped. Loved the artwork and the morning and afternoon complimentary refreshments were a nice touch.

Cons:

Whilst this didn't appear to be policy housekeeping only serviced our room on request. As a brit a kettle, teabags and a complimentary coffee maker in the room would have been welcome.

2026-03-23 via Nuitee
H
Henry couple us
10
2026-03-20 via Nuitee
L
Lyssy couple us
10
2026-03-15 via Nuitee
J
Jennifer solo_traveller us
10
Fun funky hotel right in the heart of downtown!
Pros:

The vibe was exactly what I was looking for, and the location was perfect! My friends were staying at more expensive properties nearby loved the afternoon cookies :) I had a good experience as a solo traveler!

Cons:

Nothing — it was great from the moment i walked through the doors!

2026-03-12 via Nuitee
L
Lori solo_traveller us
9
2026-01-19 via Nuitee
B
Brian couple us
8
2026-01-19 via Nuitee
P
Patrick family_with_children it
10
2026-01-18 via Nuitee
C
Catherine extended_group us
9
2026-01-10 via Nuitee
S
Sundevil86 Couples Austin, Texas
10
Charming Hotel in Heart of Downtown Austin
Pros:

We are Austin locals and stayed overnight at Hotel ZaZa on New Years Eve. Our experience was great in every way. When I booked online they suggested I join their “Zip” loyalty program, and I’m so glad I did, because upon our arrival we were informed we were receiving a free upgrade to one of their Magnificent Seven suites. It was wonderful! Loved the eclectic Hill Country vibe throughout the hotel. All the staff were outstanding—friendly and efficient—from the valet and doormen to the front desk and restaurant staff. We arrived too early to check in (their standard check out time is *noon*, we arrived at 11), so we hopped across the street to the Lavaca Street Bar (which I also highly recommend) until we received a call that our room was ready; well before the usual check in time. We had dinner and breakfast at their restaurant, Group Therapy, which was equally wonderful, and very buzzy for the coming New Year. Highly recommend Hotel ZaZa—we look forward to staying at their sister properties in Dallas or Houston soon!

2026-01-03 via Tripadvisor
C
Carly family_with_children us
10
It was perfect!
Pros:

It felt like home. Loved the coffee stations and tea stations.
Loved the pool!

2025-12-26 via Nuitee
T
Tour6692 Friends getaway
10
Comfy, chic stay
Pros:

My best friend and I had a staycation for two nights here and they truly made it magical. The staff were amazing! The beds were so comfortable. View from balcony was top notch. Decor was the best. I would definitely staff there again.

2025-12-20 via Tripadvisor
K
Kendra solo_traveller us
10
Definitely will be my first hotel choice when coming to Austin.
Pros:

Loved the interior design and showers. The shuttle they have to take you within three miles of the hotel is wonderful too. They have an air filter in the rooms that you can choose to turn on. It’s a pleasant sound and feature.

2025-12-20 via Nuitee
D
delilahf710 Friends getaway
10
Fabulous and memorable!!
Pros:

I celebrated my sister’s 50th birthday for brunch. We had an amazing time. The tomatotinis are absokutelly delicious!! We had the beat salad as a shareable and the lamb lollipops are so good!! I had the avocado stack with has brown and it was delicious! Patricia was our waitress and she was great!! Definitely coming back! The Christmas decoration as are a big plus too!

2025-12-16 via Tripadvisor
A
allthedifference Friends getaway
8
Stellar Valet Team
Pros:

The Hotel ZaZa is a boutique hotel in a good location in downtown Austin. One of its best features is a free shuttle service within a 1-2 mile radius of the hotel. This proved to be extremely helpful as we didn't rent a car and public transport wasn't a great option. The entire valet team were extremely accommodating and service was speedy - you just had to call the valet and someone would drop you or pick you up. This included a drop off/pickup near the stadium for a Texas Longhorns game. I do wish the hotel had more dining options (there was one near the pool) but this proved to be a minor detraction since there were several restaurants within walking distance of the Hotel ZaZa. In all, this boutique property offered well appointed rooms (not the usual hotel fare) with friendly staff and a good overall location. Coupled with a great valet team it proved to be a good choice in downtown Austin.

2025-12-10 via Tripadvisor
G
Galvan family_with_children us
10
Best
Pros:

Everything

Cons:

Nothing

2025-12-02 via Nuitee
D
danielcX8999JX Family
10
Incredible Hotel in downtown Austin
Pros:

Zaza Austin is the best hotel in the country ! Wonderful service , amazingly comfortable rooms and location is a walk away from all the great restaurants and hot spots !

2025-11-24 via Tripadvisor
S
Scott couple us
9
Pros:

Staff friendliness, location and spacious rooms (2 king beds-rare!).

2025-11-08 via Nuitee