Hotel Emma Est

Hotels
8.5 (150 reviews)
Calea Bucuresti, Nr. 82 A , Craiova , ro

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Fax/photocopying
Ironing service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Rude service
High prices

Categories

Cleanliness
7.08
Several reviews mentioned issues with cleanliness, including dust and unvacuumed areas.
Service
8.05
Mixed sentiments on service, with some praising helpful staff while others criticized rudeness.
Location
9.59
Location is frequently praised for its convenience and proximity to shopping options.
Room Quality
8.04
Room quality was generally good, though some complaints about small beds and comfort.
Amenities
9.07
Amenities were adequate, with free parking and breakfast options, though some were dissatisfied.
Value for Money
8.53
Value perceived as decent, but higher prices compared to local standards mentioned.
Food and Beverage
9.08
Breakfast options received positive feedback, though some dissatisfaction noted.
Overall Experience
8.55
Overall experience is viewed positively but with noted concerns in cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:18

Property Description

Luxurious Accommodation - Hotel Emma Est offers air-conditioned en-suite rooms with free WiFi, ensuring a comfortable stay for guests. Each room is equipped with modern amenities such as a flat-screen TV, a minibar, and a luxurious bathroom with free toiletries and a bathrobe.

Delicious Dining Options - Guests can indulge in a culinary journey at the on-site restaurant, which serves a delightful mix of international cuisine and traditional Romanian dishes. The perfect place to savor exquisite flavors without leaving the comfort of the hotel.

Convenient Location - Situated just 2 km from Craiova Airport and in close proximity to attractions like Romanescu Park, Craiova Train Station, Art Museum, and Museum of Oltenia, Hotel Emma Est offers convenience and accessibility. Plus, with free private parking available, guests can explore the city hassle-free.

Experience luxury, convenience, and delectable dining at Hotel Emma Est. Book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    People 11 years old and over stay for 60 lei per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 150 reviews
Cleanliness: 7.08
Service: 8.05
Location: 9.59
Room Quality: 8.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.55
M
mihaela • couple • ro
9
2026-03-07 • via Nuitee
O
Oana • family_with_children • ro
8
Pros:

Locația excepțională și raport calitate preț.
Mic dejun delicios.

Cons:

1. Au zis că pot plăti cu cardul de vacanță, și când am ajuns acolo nu s-a mai putut.
2.Căldura nu s-a putut da mai încet, adică a fost foarte cald.

2026-03-05 • via Nuitee
D
Desislava • couple • bg
8
2026-03-03 • via Nuitee
A
alberto • extended_group • it
8
2026-02-25 • via Nuitee
R
Romano • solo_traveller • it
5
probabilmente si può trovare di meglio
Pros:

Buon prezzo, facilmente raggiungibile, buon prezzo

Cons:

Camera essenziale, wi-fi molto lento, colazione triste

2026-02-24 • via Nuitee
R
Robert Leonardo • extended_group • ro
7
2026-02-09 • via Nuitee
P
Petrescu • solo_traveller • ro
10
2026-01-27 • via Nuitee
N
Niță • family_with_children • ro
9
Scurt dar frumos.
Pros:

Bună ziua
Camera super, mancare excelenta, angajații super .
Mult succes vă doresc.

Cons:

Noi am avut 2 camere și am cerut sa fie una lângă alta și acest lucru nu l-am primit .
Una dintre ele era pe un palier și era cald și în camera și pe palier iar cea dea doua era pe alt palier și nu avea căldură nici în camera nici pe palier.
După ce am anunțat la recepție a început sa se încălzească și pe hol și în cameră.

2026-01-20 • via Nuitee
S
Sandu • family_with_children • ro
10
2026-01-19 • via Nuitee
D
Diaconescu • solo_traveller • ro
8
2026-01-19 • via Nuitee
L
Liviu • solo_traveller • ro
9
Pros:

Great!

2026-01-19 • via Nuitee
P
Pirjol • extended_group • ro
8
2026-01-19 • via Nuitee
M
Maria Loredana • couple • ro
10
2026-01-15 • via Nuitee
I
Izi • couple • ro
10
2026-01-02 • via Nuitee
A
anton • couple • ro
10
2026-01-02 • via Nuitee
G
Gabriel Laurentiu • solo_traveller • gb
9
Bun
Cons:

Prețuri mari pentru România

2026-01-02 • via Nuitee
C
Catalin • solo_traveller • ro
9
2026-01-02 • via Nuitee
A
Andra • family_with_children • gb
1
Ok for location but rude stuff.
Pros:

The location was ok. Close to a shopping Center and on the main street.

Cons:

I didn’t like the stuff. They seemed like they didn’t want to help at all. The restaurant was closed and I needed to warm up some milk for my baby and they didn’t even want to share the microwave for the milk. On top of that, they changed me the full price with breakfast but we didn’t have breakfast. They announced me with a few days before that breakfast will not be available. I paid and after I left I remembered the difference in price and went back to request the refund which they gave me.

2026-01-01 • via Nuitee
V
Viorel • solo_traveller • ro
10
Ne bucuram ca am ales locatia
Pros:

Este curat, spatios, personal amabil, aproape de electroputere mall si relativ aproape de centru

2025-12-29 • via Nuitee
P
Petar Uzunov • couple • mk
8
Pros:

The room was cosy and warm, the bathroom was spacious and it included a bath tub. The location was good as well

Cons:

The bed was a bit small for two people and the pillows were a bit uncomfortable. Anso, there were pieces of crisps on the ground, probably meaning that they didn't vacuum the room thoroughly before our arrival.

2025-12-29 • via Nuitee