Crofts Hotel

Hotels
8.5 (1231 reviews)
14-15 Croft Street Roath , Cardiff , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Luggage storage
Fax/photocopying
Packed lunches
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Spotlessly clean
Modern fittings
Friendly helpful staff
Great location
Cons:
Some staff not accommodating
Cramped rooms
Issues with breakfast availability

Categories

Cleanliness
8.14
Immaculately clean room; some mentioned dirtiness in common areas.
Service
9.11
Staff are extremely friendly and helpful, although some inconsistency reported.
Location
9.15
Perfect for access to city center and local amenities.
Room Quality
8.6
Rooms are modern and comfortable but some guests mentioned cramped spaces.
Amenities
8.13
Standard facilities but lack of breakfast options and some mentioned issues with lighting.
Value for Money
9.09
Excellent value considering cleanliness and service.
Food and Beverage
7.14
Breakfast had extra cost; lack of food availability noted.
Overall Experience
8.61
Generally positive experiences despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:21

Property Description

Garden Oasis and City Views

Experience a tranquil stay at Crofts Hotel in Cardiff, where a lush garden and sun terrace offer a peaceful retreat. Guests can unwind in the shared lounge or enjoy a drink at the bar while taking in the city view from select rooms.

Family-Friendly Comfort

With family rooms available, Crofts Hotel caters to guests of all ages. The property ensures a comfortable stay with amenities like a kettle in every unit, free toiletries, and cozy bed linen.

Prime Location

Conveniently located just 1.6 km from Cardiff University, Crofts Hotel is near popular attractions including Motorpoint Arena Cardiff and Cardiff Castle. Explore the city with ease, knowing Cardiff Airport is only 25 km away.

Book your stay at Crofts Hotel now for a memorable Cardiff getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1231 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.13
Value for Money: 9.09
Food and Beverage: 7.14
Overall Experience: 8.61
S
Salomé solo_traveller gb
9
2026-06-06 via Nuitee
J
Jo solo_traveller gb
10
Woman travelling alone felt very comfortable, peaceful staff all welcoming just a great little hotel
Pros:

Comfortable bed, spotlessly clean and everything you could need in the room. All the staff were friendly and welcoming. As a woman travelling alone felt very safe with my own code for access which was send before I arrived. Great service and breakfast too. I’ll definitely be coming back. Thank you

Cons:

Nothing

2026-06-06 via Nuitee
O
Ottó solo_traveller hu
10
Tökéletes.
Pros:

Jól felszerelt, igényes és a képeknek megfelelő szállás.

2026-06-05 via Nuitee
M
Martin solo_traveller gb
9
Pros:

The size of the room, the cleanliness of it, the modern decor, the shower

Cons:

I understand the reasons for an online reception................... but I still prefer a "human" welcome!

2026-06-04 via Nuitee
H
Higor solo_traveller ie
8
Good value for money
Pros:

Really lovely staff.

Cons:

Small room. But the bathroom is big enough .

2026-06-02 via Nuitee
J
James solo_traveller gb
10
2026-05-31 via Nuitee
E
Elžbieta solo_traveller lt
9
Great location, comfortable stay
Pros:

The hotel is situated in a convenient location - not on an arterial road, making the area much quieter during night hours, however within walking distance to the city centre, with public transport also available close by. The staff was very pleasant, the room was clean, the bed was comfortable, all the advertised facilities were available, the internet connection was exceptionally good.

Cons:

It was a bit too hot indoors. However, i stayed there during a heat wave, and the building itself is old and built to retain heat. There was a fan available in the room, therefore this wasn't a big issue.

2026-05-31 via Nuitee
A
Alison family_with_children gb
8
Pros:

Twin was two double beds, very clean with great shower and effective fan. Helpful staff replied quickly and were welcoming. Nice to have all the apps on the TV.

Cons:

Tea / coffee making things would be better on a table away from the beds (if there was another plug so key away from bathroom door) as there wasn’t enough room for the lamp too. We’re given a room away from the pub on request but it was in the road in very hot weather and needed windows all open so it was noisy at night (not hotel’s fault of course) and before 7am when the pub puts the parrot out! So I’d ask for a room facing the rear of the property next time if there is one.

2026-05-30 via Nuitee
L
Laura solo_traveller gb
8
Great short break
Pros:

Clean, comfortable and affordable room

2026-05-29 via Nuitee
D
David solo_traveller gb
9
Pros:

Everything

Cons:

Nonthing every thing was very good

2026-05-29 via Nuitee
J
john solo_traveller gb
10
Pros:

All good great vaule

2026-05-28 via Nuitee
A
Anne-Marie solo_traveller gb
9
A good address to remember!
Pros:

Friendly welcome.
Quiet location.
Not too far to walk to town or catch a bus there
Ideal for concert at the Gate
Excellent shower.
Nice pub
Good value for money.

Cons:

Everything was good. Thanks again!

2026-05-27 via Nuitee
D
Davies solo_traveller gb
7
2026-05-27 via Nuitee
L
Liz solo_traveller gb
8
2026-05-26 via Nuitee
D
Dave solo_traveller gb
8
2026-05-26 via Nuitee
M
Michael solo_traveller gb
10
5 stars
Pros:

Quiet, well appointed rooms, friendly and helpful staff, walking distance of centre

Cons:

Lucky to find on street parking space.

2026-05-25 via Nuitee
D
David solo_traveller gb
8
Good comfortable stay
Pros:

Good communication re access to rooms via side door to hotel.
Good breakfast provided at extra cost
Rooms immaculate with good Bathroom facilities
Beer Garden
Quiet residential area in the older part of Cardiff close to terraced houses

Cons:

Steep stairs to rooms
Slightly out of town but with transport links nearby

2026-05-24 via Nuitee
P
Pedro solo_traveller br
9
2026-05-24 via Nuitee
C
Callum solo_traveller gb
8
2026-05-22 via Nuitee
C
Colin solo_traveller gb
8
Pros:

Good communication to gain entry.

2026-05-21 via Nuitee