Hampton Inn Phoenix - Biltmore

Hotels
•
Hampton Inn
8.8 (524 reviews)
2310 East Highland Avenue , Phoenix , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Welcoming staff
Comfortable rooms
Cons:
Broken elevator
Noise from elevator shaft
Breakfast quality

Categories

Cleanliness
8.71
Most reviews mentioned cleanliness positively, although there were concerns about the jacuzzi not being clean.
Service
9.38
Staff was frequently praised for being welcoming and helpful.
Location
9.42
Multiple reviews highlighted the hotel's great location and proximity to shops and attractions.
Room Quality
8.87
Room size and comfort were positively reviewed, despite some noise issues.
Amenities
7.9
There were complaints about the gym location and the broken elevator affecting convenience.
Value for Money
8.86
Most guests felt they received a good value for their stay.
Food and Beverage
8.41
Breakfast offerings received mixed reviews; some guests found it lacking variety.
Overall Experience
8.88
Overall, guests found their stay pleasant with minor issues that were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:57

Property Description

Convenient Location
Located just a 10-minute drive from Phoenix Sky Harbor International Airport, Hampton Inn Phoenix - Biltmore offers easy access for travelers. Explore nearby attractions like Chase Field and the Phoenix Zoo.

Comfortable Accommodation
Relax in well-equipped guest rooms featuring amenities such as free WiFi, flat-screen TVs, and in-room coffee makers. Unwind in the outdoor pool and hot tub or stay active at the 24-hour fitness center.

Exceptional Services
Enjoy complimentary hot breakfast, 24-hour reception, and access to a business center for your convenience. Whether you're here for business or leisure, Hampton Inn Phoenix - Biltmore ensures a pleasant stay.

Book now for a comfortable and convenient stay at Hampton Inn Phoenix - Biltmore!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 524 reviews
Cleanliness: 8.71
Service: 9.38
Location: 9.42
Room Quality: 8.87
Amenities: 7.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 8.88
J
john • couple • us
5
Convenient
Pros:

I had surgery at the surgery center next-door so it was conveniently located.

Cons:

We were very frustrated because we were not able to watch the TV as it froze and figuring out channels was very difficult. We never did figure it out.

2026-02-14 • via Nuitee
M
Martha • couple • us
8
We shall stay again!
Pros:

All of the above including good breakfast.

2026-02-14 • via Nuitee
K
Karin • couple • il
9
pleasant experience. i defiantly will come back !
Pros:

Had an enjoyable two night stay at this hotel and it'll definitely be the one we recommend to friends and family. the rooms are very large and very clean. the breakfast was very good.
The hotel staff are incredibly friendly and helpful in any way we needed. it was overall a very pleasant experience. i defiantly will come back !

2026-02-12 • via Nuitee
J
John • family_with_children • us
10
2026-01-28 • via Nuitee
M
Manuel • couple • us
10
2026-01-26 • via Nuitee
K
Katheryne • couple • us
6
Needs a bigger hot water heater.
Pros:

Close to Biltmore Fashion Park

Cons:

No hot water for shower on Sunday morning. Even after waiting an hour and a half.

2026-01-20 • via Nuitee
A
Adolfo • couple • us
10
Great, looking forward to our next stay
Pros:

Good selection. Waffle batter was delicious!

Cons:

N/A

2026-01-20 • via Nuitee
S
Sheila • couple • us
10
great convenient location for visiting family. nice, safe & comfortable hotel. great price
2026-01-20 • via Nuitee
D
Danny • couple • us
3
Cons:

The morning suprised us with no hot water...

2026-01-20 • via Nuitee
T
thierry • couple • be
9
2026-01-16 • via Nuitee
J
Jesusita • solo_traveller • us
10
2026-01-16 • via Nuitee
P
Pauline • couple • fr
9
2026-01-15 • via Nuitee
L
Linda • couple • us
10
2026-01-13 • via Nuitee
P
Prieto • couple • us
8
2026-01-13 • via Nuitee
D
david morin • solo_traveller • za
9
clean and efficient
Pros:

clean and well done

Cons:

my first room was by the elevator shaft and too noisy

2026-01-12 • via Nuitee
K
katia • extended_group • it
9
2026-01-06 • via Nuitee
L
Linda • couple • us
9
I'll always pick a Hampton Inn to stay in!
Pros:

Allays Clean bedding and room. Love free breakfast and the lobby store and staff!

Cons:

Our sink wasn't in the bathroom. It was in our main room.

2026-01-05 • via Nuitee
M
Maria da Gloria • family_with_children • br
9
2026-01-01 • via Nuitee
P
Pat • solo_traveller • us
7
Cons:

The breakfasts were not especially good.

2025-12-29 • via Nuitee
R
Robert • couple • us
8
Pros:

Good location

Cons:

Room 221 is nice but noise from adjacent elevator can be annoying.

2025-12-29 • via Nuitee