Pets allowed

Facilities

Free breakfast
Front entrance ramp
Free WiFi
24-hour front desk
Garden
Luggage storage
Outdoor furniture
Picnic area
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful views
Good food
Cons:
Hygiene issues
Limited breakfast options
Double charging experience

Categories

Cleanliness
7.86
There were many flies in the property which didn’t seem hygienic.
Service
9.33
The staff was very helpful and ensured smooth entry to the hotel.
Location
9.37
Very well located, with a beautiful view and close to downtown.
Room Quality
8.32
The room had a great view, but there were issues noted.
Amenities
8.35
Standard amenities provided, but breakfast options were limited.
Value for Money
7.81
Prices are not justified due to various issues experienced.
Food and Beverage
8.86
The food offered was good, despite the buffet being reduced.
Overall Experience
8.93
Overall enjoyable stay with beautiful views and helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:15

Property Description

Scenic Garden Views
Enjoy the picturesque garden views while staying at Hotel Zidada and Chalets.

Complimentary Amenities
Benefit from complimentary wireless internet access and tour/ticket assistance during your stay.

Delicious Breakfast and Comfortable Accommodations
Wake up to a delicious complimentary full breakfast and relax in one of the 23 guestrooms featuring Smart televisions, premium bedding, and designer toiletries.

Book now to experience these fantastic amenities and more at Hotel Zidada and Chalets for your next stay in Ezequiel Montes!

Important information:

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. This hotel also features a picnic area, barbecue grills, and a reception hall.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AIQ

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Only dogs are allowed

See all policies

Location

Guest Reviews

8.6
Based on 59 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 8.86
Overall Experience: 8.93
G
GERARDO
8
Pros:

Muy bien ubicado

2025-10-10 via Nuitee
R
Raul
6
Pros:

A una nada de ser excelente, salía poca agua de la regadera lo que un baño de 15 min era se llevo 50 min.

2025-10-07 via Nuitee
Y
Yoshiki
6
Pros:

They don’t give you any payment receipt at first request. Which is weird as a commercial establishments like a hotel. You’ll need to negotiate it.

2025-09-27 via Nuitee
K
Kevin Alberto
10
Pros:

Todo perfecto

2025-09-02 via Nuitee
A
Abbs family
10
Pros:

La propiedad bien los servicios bien a pesar de tener un buffet reducido la comida es buena la actitud de servicio que sean mas amenos mas cordiales

2025-08-24 via Nuitee
M
Margaret partner
10
Pros:

We visited from the States, and we really enjoyed our stay! I loved that it was higher on the hill above the other hotels and had the perfect view of the Peña de Bernal. The staff was very helpful, and someone was always at the gate to make sure we could enter, whether we were driving in or walking in. Downtown was maybe a five-minute walk down the hill, which was perfect (but you need to be okay with walking up and down a hill on somewhat uneven roads). The wineries were only about 20 minutes away, which was where we visited for an entire afternoon. The breakfast was convenient and delicious as well- there was cereal, chilaquiles, eggs, yogurt, and fruit every morning. We would stay here again!

2025-07-28 via Nuitee
E
Enrique family_with_children
6
Pros:

The room I got had a great view of the monolith. However there were a lot of flies in the property which didn’t seem hygienic. The included breakfast does not have many options. Also they charge me twice, once for confirming the booking and second one when checking in. The booking one is cancelled on the spot however the refund does not happen immediately, it can take weeks so be prepared for that. Overall I feel the prices are not justified

2025-07-26 via Nuitee
C
Carlos partner
10
Pros:

Bien

2025-05-08 via Nuitee
L
Lucero partner
10
Pros:

Magnífico hospedaje, vistas increíbles, céntrico, excelente atención

2025-05-08 via Nuitee
L
Luis Alfredo
4
Disappointing Stay – Lacking Basics and Comfort
Pros:

Sure! Here’s a naturally worded, native-style review in English:



Unfortunately, I wouldn’t recommend this hotel. The room didn’t have air conditioning, which made the stay really uncomfortable. The beds were of very poor quality—hard to sleep on—and the bedding felt cheap and worn out. They also didn’t provide basic amenities like body soap, which is really surprising for any hotel. To top it off, checkout was incredibly slow. They insisted on checking each room manually before letting guests leave, which felt disorganised and unnecessary. Definitely not worth the price.

2025-04-19 via Nuitee
E
Elmer
10
Pros:

Highly recommended

2025-04-12 via Nuitee
J
Jean-Michel
10
Pros:

Amazing place ! Unbelievable!

2025-04-04 via Nuitee
M
Mario
4
Pros:

this property has a very nice location, but the service is terrible starting at the gate, lack of services as well as extremely poor food service, never received information about amenities or other services. The water for the shower is extremely hot or cold, not able to regulate. Pictures of the property are beautiful but once get there everything was deceiving.

2025-03-24 via Nuitee
E
eduardo
10
Pros:

Muy bien todo

2025-03-02 via Nuitee
G
Gustavo family_with_children
10
Pros:

Excelente hotel y hospitalidad

2025-03-02 via Nuitee
H
Hebatalla family
10
Pros:

Amazing hotel with great views of Piña de Bernal. Staff is super super helpful, would love to come back

2025-02-25 via Nuitee
R
Rocío partner
10
Pros:

Las instalaciones están bien cuidadas, la limpieza de 100 y la llegada es muy fácil

2025-02-23 via Nuitee
P
Patricia
10
Pros:

Gracias por todo y en especial a Héctor por tomarse el tiempo de explicarnos todo.

2025-02-17 via Nuitee
I
Ismael
10
Pros:

Excelente propiedad

2025-02-09 via Nuitee
J
Jorge Salvador
10
Pros:

Extraordinario lugar

2025-02-08 via Nuitee