Fort Pontchartrain Detroit, a Wyndham Hotel

Hotels
•
Wyndham Hotels & Resorts
8.4 (2283 reviews)
2 Washington Boulevard , Detroit , us
+1 313-548-6862

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
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Review Highlights

Pros:
Great location
Exceptional staff
Comfortable room
Tasty food
Cons:
Cleanliness issues
Small room size
Parking payment issues

Categories

Cleanliness
7.54
The room was lightly dirty; the water bottle was half drunk but still there.
Service
9.01
The staff was exceptional; Lisa provided great local insights.
Location
9.05
Great location in the heart of downtown Detroit, walking distance to many attractions.
Room Quality
8
The room was a good size and comfortable, but some rooms were small.
Amenities
8.03
Basic amenities were provided, but some guests noted a lack of microwaves.
Value for Money
8.49
Great value for downtown, but parking payment system could be improved.
Food and Beverage
8.54
Food was tasty; however, the coffee offering was not as expected.
Overall Experience
8.51
Overall enjoyable stay with wishes to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:23

Property Description

Prime Location near Detroit Riverwalk and Detroit-Windsor Tunnel

Situated just a 5-minute walk from the vibrant Detroit Riverwalk and the Detroit-Windsor Tunnel, Fort Pontchartrain Detroit, a Wyndham Hotel, offers a prime location for both leisure and business travelers.

Comfortable Rooms with Modern Amenities

Each guest room at the hotel is thoughtfully equipped with free WiFi, a flat-screen cable TV, tea and coffee-making facilities, and a complimentary daily newspaper, ensuring a comfortable stay for all guests.

Convenient On-Site Dining and Business Services

Guests can indulge in American cuisine at Urban Cellars for breakfast, lunch, and dinner, or unwind with a selection of cocktails at the lounge. Additionally, the hotel features a business center with fax and photocopying services for added convenience.

Ready to experience the best of Detroit? Book your stay at Fort Pontchartrain Detroit today for a memorable trip!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 2283 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
D
Dex • solo_traveller • ca
10
Pros:

We loved the location of the hotel.

Cons:

I am nothing to say here

2026-09-12 • via Nuitee
K
Kiauni • couple • us
10
2026-09-11 • via Nuitee
M
Matty • family_with_children • us
1
Stay away!
Pros:

Worst staff at the front desk. Lack of customer service. Rude. Too busy doing nothing.

Cons:

Staff behavior and dated facility.

2026-09-10 • via Nuitee
H
Hector • extended_group • es
10
2026-09-09 • via Nuitee
T
Teressa • solo_traveller • nl
8
Pros:

The location is great and the staff was very helpful and friendly.
The room was very spacious with a day bed and a small table. This was great for having a takeout dinner.
We were able to keep our luggage there when we checked out to further explore the city without our luggage.

2026-09-09 • via Nuitee
F
Frank Scardax • couple • it
8
Detroit da rivedere
Pros:

Vista

Cons:

Un po isolato rispetto al centro

2026-09-09 • via Nuitee
C
Christopher • couple • us
8
I’d stay again.
Pros:

The view

Cons:

Nothing I can think of

2026-09-07 • via Nuitee
M
Mark • couple • us
9
2026-09-05 • via Nuitee
C
Colgan • extended_group • us
8
Comfortable, convenient city view in Detroit
Pros:

This hotel is a bit old judging from its architecture but was a great place to stay. Very clean and comfortable with wonderful views of the city and the river. Centrally located with many places in walking distance. The river walk was great too.

Cons:

I really have no complaints especially with the terrific desk staff who helped sort though a booking problem. My thanks to Coco and Theresa for their assistance!

2026-09-03 • via Nuitee
J
John • family_with_children • us
8
2026-09-03 • via Nuitee
W
Willy Melendez Ferrer • solo_traveller • es
9
2026-09-03 • via Nuitee
C
Casasús • solo_traveller • es
10
2026-09-03 • via Nuitee
D
David • couple • us
9
Love staying there. Bathroom too tiny
Pros:

Close to downtown. Nice restaurant. Very close to Detroit River

Cons:

Tiny, tiny bathroom

2026-09-02 • via Nuitee
S
Sorensen • solo_traveller • us
9
Pros:

Location was great the veiw was amazing the staff that I interacted with were so pleasant

Cons:

Found some stinky food in the refrigerator and some breakfast cereal spilled in one of the cabinets when checking into the room.

2026-09-01 • via Nuitee
J
Jada • couple • us
10
2026-09-01 • via Nuitee
D
Duane • solo_traveller • us
8
Pros:

everything

Cons:

never got my deposit

2026-09-01 • via Nuitee
J
Jeffrey • solo_traveller • us
10
2026-08-31 • via Nuitee
A
Alessandro • solo_traveller • us
9
Quiet and convenient location, excellent blinds, comfy beds, great value.
Pros:

Location of the hotel is perfect for my preferences, tucked at the end of a main roadway, with little traffic around the back and none at the front, which overlooks the river front and is lovely quiet.
There are proper sliding blinds that are fully controllable with a simple up-and-down button (see photos) that make the room very dark, much better and more effective than most curtains
Beds are just really great, comfy without being too soft and squishy.
TV is big enough and allows you to log in your fav streaming service as it wipes out the login info at checkout time.
Good powerful shower and hot water temperature well judged; defogging large mirror is a nice touch.
Breakfast was good, nothing special but a basic variety of the usual (eggs, bacon, sausages, pancakes, yogurts, toast, etc.) and good coffee.
Reception accommodated my request of 1 hour later check out without any problem.

Cons:

Some details of the room and bathroom could do with improving, like some cables sticking out of the floor/wall, which was unobtrusive, but still an eyesore (see photo).
Pancakes got instantly destroyed by the maple syrup, so some improvement needed there.
The front desk could do with more personnel.
No clear indications to lobby/front desk from the valet/drop off area, that is downstairs.

2026-08-31 • via Nuitee
J
Joihn • couple • au
7
Location very good. Lisa made us forget little annoyances with her cheerfulness and help.
Pros:

Lisa on reception was very professional, friendly and helpful. The room she gave us had a delightful view overlooking the lake. Hotel was within walking distance of eating places, the river front etc.

Cons:

The lack of soap in the bathroom, tiny shampoo, conditioner, body wash and lotion, which was enough for one, but not two people.

I drink English Breakfast tea, but only Green tea was available until we asked reception to send English Breakfast. My husband doesn’t drink decaf coffee but only that was provided until we asked for non decaf. Powdered milk sachet not sufficient, so we purchased expensive tiny bottle of milk from their snack bar. In a hotel that costs so much a night we expected proper milk be provided. Also one had to pay for coffee in the snack bar area. Should be free.

The lifts required a 10 minute or more wait as only one or two seemed to work. After a concert and a game we waited 20 minutes for a lift down to checkout on Sunday. Our Windsor Shuttle man was waiting in the lobby.

2026-08-31 • via Nuitee
T
Tiffany • family_with_children • us
7
2026-08-30 • via Nuitee