Fort Pontchartrain Detroit, a Wyndham Hotel

Hotels
•
Wyndham Hotels & Resorts
8.4 (2096 reviews)
2 Washington Boulevard , Detroit , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Exceptional staff
Comfortable room
Tasty food
Cons:
Cleanliness issues
Small room size
Parking payment issues

Categories

Cleanliness
7.54
The room was lightly dirty; the water bottle was half drunk but still there.
Service
9.01
The staff was exceptional; Lisa provided great local insights.
Location
9.05
Great location in the heart of downtown Detroit, walking distance to many attractions.
Room Quality
8
The room was a good size and comfortable, but some rooms were small.
Amenities
8.03
Basic amenities were provided, but some guests noted a lack of microwaves.
Value for Money
8.49
Great value for downtown, but parking payment system could be improved.
Food and Beverage
8.54
Food was tasty; however, the coffee offering was not as expected.
Overall Experience
8.51
Overall enjoyable stay with wishes to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:23

Property Description

Prime Location near Detroit Riverwalk and Detroit-Windsor Tunnel

Situated just a 5-minute walk from the vibrant Detroit Riverwalk and the Detroit-Windsor Tunnel, Fort Pontchartrain Detroit, a Wyndham Hotel, offers a prime location for both leisure and business travelers.

Comfortable Rooms with Modern Amenities

Each guest room at the hotel is thoughtfully equipped with free WiFi, a flat-screen cable TV, tea and coffee-making facilities, and a complimentary daily newspaper, ensuring a comfortable stay for all guests.

Convenient On-Site Dining and Business Services

Guests can indulge in American cuisine at Urban Cellars for breakfast, lunch, and dinner, or unwind with a selection of cocktails at the lounge. Additionally, the hotel features a business center with fax and photocopying services for added convenience.

Ready to experience the best of Detroit? Book your stay at Fort Pontchartrain Detroit today for a memorable trip!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 2096 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
B
Breanne • family_with_children • us
8
2026-03-28 • via Nuitee
A
Ashelie • solo_traveller • us
8
2026-03-27 • via Nuitee
K
Kaj • couple • us
8
Comfy and Convenient Location But Overpriced For Basic Amenities.
Pros:

Great location to everything we were doing and wonderful views from our room. Pool/Hot Tub area was small but comfortable. Rooms were large and comfortable.

Cons:

Service in the hotel restaurant was incredibly slow. Took forever to get our order and then again to get our check. You can hear all the sounds in the hallway as people were coming to their rooms all night/morning long and not being quiet. Worker kept needing to be called to get towels for the pool.

2026-03-27 • via Nuitee
S
Sweet P • family_with_children • us
9
2026-03-26 • via Nuitee
R
Robert V. • extended_group • si
7
Great location
Pros:

Stayed for one night on a business trip. The hotel has an excellent location and offers a decent breakfast.

Cons:

The overall impression of the hotel is significantly better in the lobby than in the rooms. For a short stay, the room was acceptable and, importantly, clean. That said, the very low ceilings and the extremely small bathroom were disappointing and not what I would expect from a four-star hotel in downtown Detroit.

2026-03-26 • via Nuitee
C
Cecelia • solo_traveller • us
10
2026-03-24 • via Nuitee
J
Jordan • couple • us
8
2026-03-24 • via Nuitee
C
Christopher • couple • us
8
2026-03-23 • via Nuitee
V
Vanett • couple • us
10
I felt at home.
Pros:

The staff was very friendly and polite. The room was gorgeous with the most beautiful view ever.

2026-03-23 • via Nuitee
Z
Zhigang • couple • cn
5
Pros:

Good location and view, nice rooms, good gym facilities

Cons:

Irresponsible and expensive valet service. Our brand new car has a gas cap missing after a night’s stay at the hotel parking area, two valets promised separately to check camera for us and call us if they found anything but never did.

2026-03-23 • via Nuitee
M
Michelle • family_with_children • us
8
Location is perfect. The stay was fine. Things needs to be updated.
Pros:

The convenience of being across from The Huntington.

Cons:

The room was a wheelchair accessible room, which wasn't the problem. The blinds in the bathroom was uncomfortable. I wasn't sure if someone could see in. Made me uncomfortable about that. It was also cold in the bathroom.

2026-03-22 • via Nuitee
T
Timothy • couple • us
1
Seriously considering finding a new company to book my hotel stays
Pros:

The view

Cons:

The fact that there was no room service. No complimentary breakfast. Only breakfast offered cost $18. No microwave in the room. No casual dining place offered, only business casual places. $45 daily fee for valet.

2026-03-20 • via Nuitee
T
Tracy • family_with_children • us
10
Joyful stay
Pros:

The front desk staff was very helpful with location around the hotel also accommodating.

Cons:

Hot water needs to be a little more hotter.

2026-03-19 • via Nuitee
M
Marcos • couple • us
5
My assigned room was terrible. Next to elevators. All I could hear all night.
Pros:

Location in the city and view

Cons:

Property was fine. It was just the room I stayed in was next to the elevator so I heard it operating all night. No good sleep.

2026-03-19 • via Nuitee
K
kenng2026 • Family
10
Geat downtown hotel
Pros:

Great friendly staff. Clean,well laid out rooms. Very enjoyable stay.

2026-03-17 • via Tripadvisor
K
krystalt746 • Business
10
Incredible views and location. Beautiful property. Courteous staff. If you stay in Detroit, stay here!
Pros:

My stay at Fort Pontchartrain during my business trip for a conference at Huntington Place was absolutely incredible. Outside of the location being steps away from the conference, the front staff was so welcoming. Jazz was extremely kind and professional. There was a wait for check-in and we thoroughly explained why and the expectations. The rest of the staff I encountered from security, to the rooftop restaurant staff, to the new housekeeping manager were all so polite and helped make my stay a really wonderful one. Food was great quality both at Urban Cellars and the rooftop lounge (what a view!). Overall, highly recommended and will definitely be visiting again.

2026-03-17 • via Tripadvisor
F
Freeda • solo_traveller • us
6
2026-03-17 • via Nuitee
K
Kayla • couple • us
10
2026-03-16 • via Nuitee
K
Kimber • couple • us
10
2026-03-16 • via Nuitee
G
Grandy • family_with_children • us
8
Great stay but definitely some things to plan around
Pros:

Staff was very friendly and helpful and it was clean and looked good as well

Cons:

Parking is valet only and it is $45 per night just to park your car at the hotel and its $70 if you are oversized. Also at check out times you will wait 20 minutes for an elevator and the stairs aren't an option because they only have emergency doors that have alarms. Also wait another 30 minutes in the lobby to pay and get your car.

2026-03-16 • via Nuitee