Fort Pontchartrain Detroit, a Wyndham Hotel

Hotels
•
Wyndham Hotels & Resorts
8.4 (2205 reviews)
2 Washington Boulevard , Detroit , us
+1 313-548-6862

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
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Review Highlights

Pros:
Great location
Exceptional staff
Comfortable room
Tasty food
Cons:
Cleanliness issues
Small room size
Parking payment issues

Categories

Cleanliness
7.54
The room was lightly dirty; the water bottle was half drunk but still there.
Service
9.01
The staff was exceptional; Lisa provided great local insights.
Location
9.05
Great location in the heart of downtown Detroit, walking distance to many attractions.
Room Quality
8
The room was a good size and comfortable, but some rooms were small.
Amenities
8.03
Basic amenities were provided, but some guests noted a lack of microwaves.
Value for Money
8.49
Great value for downtown, but parking payment system could be improved.
Food and Beverage
8.54
Food was tasty; however, the coffee offering was not as expected.
Overall Experience
8.51
Overall enjoyable stay with wishes to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:23

Property Description

Prime Location near Detroit Riverwalk and Detroit-Windsor Tunnel

Situated just a 5-minute walk from the vibrant Detroit Riverwalk and the Detroit-Windsor Tunnel, Fort Pontchartrain Detroit, a Wyndham Hotel, offers a prime location for both leisure and business travelers.

Comfortable Rooms with Modern Amenities

Each guest room at the hotel is thoughtfully equipped with free WiFi, a flat-screen cable TV, tea and coffee-making facilities, and a complimentary daily newspaper, ensuring a comfortable stay for all guests.

Convenient On-Site Dining and Business Services

Guests can indulge in American cuisine at Urban Cellars for breakfast, lunch, and dinner, or unwind with a selection of cocktails at the lounge. Additionally, the hotel features a business center with fax and photocopying services for added convenience.

Ready to experience the best of Detroit? Book your stay at Fort Pontchartrain Detroit today for a memorable trip!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 2205 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
D
Daniele • solo_traveller • it
10
2026-07-25 • via Nuitee
R
Ruth • solo_traveller • us
10
Great location, clean, comfortable, great view
Pros:

Location. View from room was wonderful

Cons:

A/C cut out during the night.

2026-07-24 • via Nuitee
A
ANTHONY • solo_traveller • us
6
it could be more moderate
Pros:

location

Cons:

outdated appearance of facility

2026-07-24 • via Nuitee
W
Wioletta • family_with_children • de
10
Top top top
Pros:

Das sehr freundliche Personal und der Ausblick des Zimmers. Sehr freundlich war das gesamte gesamte Personal besonders Lisa Timmie Jazz hat uns sehr in allem unterstützt. Vielen Dank dafür

2026-07-22 • via Nuitee
D
Damon • solo_traveller • us
8
2026-07-21 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-07-21 • via Nuitee
A
Ashley • couple • us
10
2026-07-20 • via Nuitee
V
Vydehi • couple • it
10
My experience is good especially location is awesome
Pros:

Excellent Location, especially the river view and the Canada buildings.

Cons:

I don’t know, somehow I felt one lady in the reception is bit rude, but all the rest in the staff for friendly, except that lady.

2026-07-20 • via Nuitee
R
Reeves • couple • us
1
2026-07-20 • via Nuitee
一鋒 • extended_group • tw
10
太棒了
Pros:

1. 櫃台的服務人員的態度很好, 房間打掃人員也很盡心
2. 房間就可以俯瞰底特律河, 風景宜人, 每天都可以到河邊散步, 非常舒服

Cons:

無

2026-07-20 • via Nuitee
C
Cécilia • couple • fr
10
2026-07-19 • via Nuitee
J
jasonvI5863NZ • Couples
2
Not International Travel Friendly
Pros:

I stayed at Fort Pontchartrain Detroit, a Wyndham Hotel last month, and while I enjoyed my stay overall, one experience completely overshadowed everything else.

My wife brought a very expensive hair dryer from overseas that requires a different voltage than standard US outlets. Unfortunately, plugging it in at the hotel destroyed it. What was most disappointing wasn't simply that the hotel didn't provide a voltage converter or any international-voltage outlet—although I would expect a hotel charging $200–$400 per night to offer at least one of those amenities for international travelers. It was that the staff seemed completely unaware that different electrical standards and voltages even exist outside the United States.

Rather than handling the situation professionally or showing any understanding of the issue, the response we received demonstrated a surprising lack of knowledge and concern. For a hotel in this price range, I found the lack of basic accommodations for international guests and the way the situation was handled to be unacceptable.

It's unfortunate because the rest of our stay was enjoyable. However, this experience left such a negative impression that I cannot recommend this hotel to others. A hotel at this price point should have better facilities for international travelers, or at the very least, staff who understand that electrical systems differ around the world and can respond professionally when problems arise.

2026-07-17 • via Tripadvisor
S
Sharaey • couple • us
10
2026-07-17 • via Nuitee
F
Francisco • solo_traveller • cl
5
2026-07-16 • via Nuitee
F
Francisco • solo_traveller • cl
5
Pros:

Personnel is very kind

Cons:

Honestly I have too many problems for a single stay in a hotel. I asked the room to be made and it wasn't, the shower flooded, and other things that makes you have an uncomfortable stay.

2026-07-16 • via Nuitee
M
Malik • solo_traveller • us
1
2026-07-15 • via Nuitee
O
Ouda • extended_group • ca
5
Not good
Pros:

The towels were stained

Cons:

The elevators are very shaky

2026-07-15 • via Nuitee
M
Meaghan • extended_group • us
10
Location was key and we felt safe while in downtown Detroit.
Pros:

Water view was great!

Cons:

Nothing!

2026-07-13 • via Nuitee
U
urbanexus • solo_traveller • us
9
Great place to stay for a convention in Detroit
Pros:

Convenient to the convention center--just across the street. Comfortable room.

2026-07-13 • via Nuitee
L
lavonna • couple • us
9
I would not hesitate to stay at this location again.
Pros:

The Detroit River View was excellent. It was nice to see the boats come and go. The location was a bit away from shopping, however a few restaurants were nearby. The room was very clean, spacious.

Cons:

Breakfast buffet was nice enough . They had an omelette station, many hot dishes. Coffee was so, so. Staff were very attentive. Our breakfast was not included, but reasonably priced. Spacious seating.

2026-07-13 • via Nuitee