Hotel Mi Casa

Hotels
7.9 (74 reviews)
Avenida Norte 206 , Chaitén , cl

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Packed lunches
Currency exchange
See all facilities

Review Highlights

Pros:
Buena ubicación
Amabilidad del personal
Cons:
Bathroom issues
Basic breakfast

Categories

Cleanliness
7.11
There were mentions of maintenance issues, and bathrooms with mold.
Service
9.08
Positive comments regarding the staff's friendliness and attentiveness.
Location
9.62
Frequent mention of great location and convenience.
Room Quality
6.57
Inconsistent room standards and older installations reported.
Amenities
8.1
Amenities mentioned were basic, but some guests expressed satisfaction.
Value for Money
8.06
General sentiment suggests okay value considering location.
Food and Beverage
7.11
Breakfast considered basic and lacking variety.
Overall Experience
7.58
Overall stay had mixed reviews but acceptable for a one-night visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:07

Property Description

Native Wood Property

Hotel Mi Casa, a charming retreat in Chaitén, offers a unique experience with its native wood property dating back 30 years. The rustic charm combined with modern amenities creates a cozy atmosphere for guests to unwind.

Relaxation and Wellness

Indulge in relaxation at the hotel's sauna and hot tub, perfect for rejuvenating after a day of exploring the surrounding Patagonian greenery. The tranquil setting and serene ambiance make it an ideal spot to unwind and recharge.

Convenient Location

Situated just 1 km from the harbour and near natural wonders like the Chaitén volcano, Amarillo hot springs, and Yelcho lake, Hotel Mi Casa provides easy access to the beauty of Carretera Austral. Free Wi-Fi, parking, and a laundry service ensure a hassle-free stay.

Book your stay at Hotel Mi Casa now for an unforgettable Patagonian getaway.

Important information:

Please note that guests must ask for the sauna and hot tub 24-hour in advance.

LOCAL TAX LAW

Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chili) must pay an additional fee of 19%. To be exempt from this 19% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption and the payment must be done in USD or euros in cash to be eligible. Guests who are not able to present both documents or pay in cash in the allowed currency will be required to pay the fee.

Foreign business travelers who require a printed invoice will also be charged the additional 19% regardless of the length of their stay in Chili. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WCH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 74 reviews
Cleanliness: 7.11
Service: 9.08
Location: 9.62
Room Quality: 6.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 7.11
Overall Experience: 7.58
L
Lindsay solo_traveller cl
7
Pros:

Ubicación

2026-04-09 via Nuitee
F
Fritz solo_traveller cl
10
acogedor
Pros:

El desayuno, la habitación , las camas , el personal su atención personalizada

Cons:

la Ducha poca presión de agua y se demora mucho que llegue el agua caliente , pero llega .

2026-04-08 via Nuitee
P
PABLO couple cl
9
Fue corta pero agradable
Pros:

La ubicación y la atención del personal

Cons:

La temperatura fría de la habitación

2026-04-06 via Nuitee
M
Muñoz family_with_children ar
10
Pros:

Todo

2026-04-02 via Nuitee
M
maria extended_group ar
10
Pros:

Cuarto y baño espaciosos. Muy buena cama y acolchados.

Cons:

Desayuno muy básico

2026-04-02 via Nuitee
G
Gustavo solo_traveller cl
9
Exquisito hotel
Pros:

La ubicación perfecta. El estilo arquitectónico.

Cons:

El desayuno podría ser mejor ( aunque el segundo día mejoró).
La presión de la ducha podría ser mejor.

2026-03-29 via Nuitee
C
cristina solo_traveller it
8
2026-03-29 via Nuitee
P
Paola couple cl
7
Un lugar para desconectarse y disfrutar de la naturaleza
Pros:

Lo mejor es la atención de don Federico que se preocupa personalmente de que cada huésped esté cómodo. La habitación es muy amplia con escritorio y una cama muy cómoda con excelente calefacción. Aunque la estructura de madera cruje (estilo El Resplandor) igual le da un toque rústico. Los jardines, senderos y vista a la playa un espectáculo. Termine agradeciendo no tener TV en la pieza (hay dos salones para eso)

Cons:

La estructura de madera genera ruidos constantes que con alfombras se reducen un poco. La presión de la ducha es baja lo que dificulta el aseo. El desayuno es monótono y sin variedad. La habitación no contaba con TV a pesar de aparecer en las fotos. El acceso principal al hotel y al segundo piso con maletas es muy incómodo debido a las escaleras. No hay rampa. La falta de cortina en la ventana de la cabecera dificulta el descanso (habitación número 12). Impresentable que cobren por un termo con agua.

2026-03-25 via Nuitee
S
Sabine couple au
4
Overpriced and disappointing with one rude staff
Pros:

The wifi was good when it worked but was interrupted by power outages. The lounge upstairs was a pleasant place to hang out on a rainy day.

Cons:

The older lady at reception was plain rude to us - refusing the advertised hot tub although we enquired the day before and were told it was no problem by the other much nicer lady at reception. When trying to arrange it for later in the day she told us to speak Spanish when she spoke English with us before. The power was off two mornings of three days which included no heating or hot water and the shower was cold even when the power was on. We could not shower for 3 days there. There was water leaking through the roof in the hallway and around the stoves in the eating area and the common room. There was a bowl on the floor to collect the dripping water without any warning signs which was a tripping hazard in the dark hallway. There is a walking trail on the property that has broken timber bridges and staircases and no warning was given not to use the dangerous path.

2026-03-24 via Nuitee
L
leonor couple ar
9
2026-03-22 via Nuitee
G
Gloria extended_group cl
6
Bonito hotel pero muy mala atención de la dueña
Pros:

La atención de la dueña mala .
El estacionamiento es deficitario, lejos de la entrada ,
Cuando se corta la luz no funciona nada ni la ducha

Cons:

Ya lo dije

2026-03-20 via Nuitee
Y
Yessica couple cl
8
2026-03-20 via Nuitee
J
JUAN family_with_children cl
7
Pasada por Chaitén.
Pros:

El entorno del lugar. Amabilidad de sus dueños.

Cons:

Incómodo para llevar equipaje a la habitación, instalaciones muy antiguas. Relación precio-calidad.

2026-03-19 via Nuitee
M
Maria Ines couple cl
8
Pros:

Tiene buena ubicación

Cons:

Las instalaciones son muy antiguas, el desayuno no es bufet.

2026-03-17 via Nuitee
P
PEREZ PINCHEIRA extended_group cl
1
Lo elegí por una bonita foto aérea y me encontré con falta de humanidad y mala atención
Pros:

Nada

Cons:

- Habitación con 2 ventanas, una sin cortinas, debí colocar mi pañuelo para oscurecer
- No cambian sábanas de cama ( mi hijo vomitó y debió acostarse en la cama del lado)
- No permiten llevar té a la Habitación ( mi hijo enfermo , no había tomado desayuno. Terminó con suero en el hospital de Chaiten)
- No realizaron aseo del baño ( restos de shampoo violeta que yo usé en la mañana)
- Sin aislamiento acústico entre habitaciones. Se escucha todo lo que ocurre en el baño de la habitación contigua ( literal todoooo )

2026-03-17 via Nuitee
G
Guillermo couple cl
6
Rápida
Pros:

La ubicación

Cons:

Le falta una remodelación a las habitaciones

2026-03-16 via Nuitee
G
Giorgio extended_group nl
7
Lovely location room for improvement
Pros:

Location people

Cons:

Very thin walls , noisy guests until late

2026-03-15 via Nuitee
C
Cristian couple cl
4
anticuado
Cons:

el precio no está de acuerdo con las instalaciones, muy caro

2026-03-15 via Nuitee
A
alarcon couple cl
9
Buena
Pros:

Notiene TV en algunas habitaciones . yen otra es muypequeña.

Cons:

Caferteria , acceso mas amistoso para adultos. Falata una Rampa peatonal

2026-03-13 via Nuitee
G
Grisanti family_with_children ar
10
2026-03-13 via Nuitee