Brentwood Hotel

Hotels
7.8 (2576 reviews)
16-20 Kemp Street, Kilbirnie , Wellington , nz

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Convenient for airport
Cons:
Rooms need updating
Inconsistent cleanliness
Restaurant quality lacks

Categories

Cleanliness
7.55
Clean rooms were mentioned, but some reviews point to rooms being worn and needing updates.
Service
8.55
Friendly staff was frequently mentioned in positive light.
Location
8.55
The location was consistently praised across multiple reviews.
Room Quality
7.05
Several reviews indicated rooms were dated and needed updates.
Amenities
8.05
Facilities like shuttle service were appreciated, though some lacked air conditioning.
Value for Money
7.55
Comfort for the price is an area for improvement based on feedback.
Food and Beverage
7.55
Restaurant quality mentioned as rundown, general lack of detailed feedback.
Overall Experience
7.55
Mixed opinions, with positive aspects overshadowed by number of negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:29

Property Description

Classic Lodge-Style Rooms
Experience the charm of our spacious rooms at Brentwood Hotel, adorned in a classic lodge-style decor. Enjoy modern amenities such as tea/coffee facilities, cable TV, and Wi-Fi for a comfortable stay.

Aqua Bistro & Bar
Indulge in a culinary journey at our on-site restaurant, Aqua Bistro & Bar, offering a delightful selection of New Zealand cuisine and wines. Unwind at the lounge bar or relax on the terrace by the outdoor swimming pool.

Convenient Shuttle Service
Benefit from our complimentary 24-hour airport shuttle service, making your travel hassle-free. Stay connected with 100MB of free Wi-Fi and opt for unlimited data packages for uninterrupted browsing.

Book now for a memorable stay at Brentwood Hotel in Kilbirnie, just minutes away from Wellington Airport and CBD.

Important information:

Please note that a 1.5% transaction fee applies for all credit card payments.

Free transfers are available to and from the airport. Please inform Brentwood Hotel in advance if you want to use this service, using the contact details found on the booking confirmation.

Please note that guests receive 100MB of free WiFi. Unlimited WiFi packages are available for purchase from reception and cost NZD 7.00 per night.

Please note that the swimming pool is only heated during summer, from December to March.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Location

Guest Reviews

7.8
Based on 2576 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.55
J
jillian solo_traveller nz
5
Pros:

Location

Cons:

The heater in the room didnt work, the environment
was not at a good standard.

2026-08-29 via Nuitee
G
Glenn solo_traveller nz
8
Great
Pros:

Location

Cons:

Dated

2026-08-29 via Nuitee
M
Maraina couple ca
4
2026-08-29 via Nuitee
C
Christine solo_traveller nz
5
2026-08-28 via Nuitee
B
Bryan family_with_children nz
7
2026-08-28 via Nuitee
S
Sandy family_with_children nz
10
Always enjoy my stays at The Brentwood - staff are very welcoming and friendly.
Pros:

The room was spacious, clean, tidy and warm upon our arrival. The beds were very comfortable and had adequate bedding. We didn't arrive or leave by the airport, but understand a shuttle bus operates for this service which would make me think of using your facility again if I was flying in and out of Wellington.

Cons:

Due to the very strong wind the night we stayed, one window rattled continuously all night. When I checked on that window in the morning, the fit was not tight up against the frame - there was quite a large gap.

2026-08-27 via Nuitee
R
Richard solo_traveller ae
8
Convenient, well priced, comfortable hotel.
Pros:

Great staff, good price, convenient location.

Cons:

Facilities dated, no lift so difficult to get luggage to second floor.

2026-08-24 via Nuitee
D
Don couple nz
4
Pretty average
Pros:

Not a lot

Cons:

Stairs no lift

2026-08-24 via Nuitee
K
Karen solo_traveller nz
9
Pros:

Colin on reception was so helpful and friendly and all the staff around the place greet you with warmth. Very good rate for the room. Lovely reception area as you enter. Large, simple, clean, airy and comfortable room. Good parking. Great location - Very close to shops and supermarket, swimming pool and library. A 5 min drive to airport and they provide free transfers. Will definitely return. Thankyou to staff.😊

Cons:

Actually it was great value for money! The place is a bit tired and old school and I guess in need of a refurb but that is part of its simplicity and charm. It is what it is and does the best with what it has. The staff seem more mature and really focussed on giving great service which stood out. The
only downer was the lift wasn't working but I needed the exercise so all good!

2026-08-24 via Nuitee
D
Dennison couple nz
7
purely a convenience
2026-08-23 via Nuitee
K
Kellie extended_group nz
9
2026-08-23 via Nuitee
F
Faith solo_traveller nz
10
Wonderful hospitality
Pros:

Accessibility and the fireplace

2026-08-19 via Nuitee
L
Lui family_with_children nz
8
2026-08-19 via Nuitee
S
Stuart solo_traveller nz
9
Pros:

Location and cost

Cons:

The only issue with the room was the sink in the bathroom, has each time you used it, it took a while to drain away. If you did not keep an eye on it, water would be all over the floor.

2026-08-17 via Nuitee
J
John couple nz
4
2026-08-15 via Nuitee
P
Palmer solo_traveller nz
8
2026-08-15 via Nuitee
M
McLean couple nz
5
2026-08-13 via Nuitee
L
linda solo_traveller nz
10
Awesome service
Pros:

Staff couldn't be more helpful and great service if using the airport

2026-08-13 via Nuitee
N
Nick couple nz
8
2026-08-12 via Nuitee
W
walker solo_traveller nz
7
A bit of history here
Pros:

The staff were fantastic juggling our rooms so we could get straight in upon arrival, also they were friendly and very welcoming, the airport shuttle service made life very easy.
We were able to have a meal and gather in the bar for drinks every part of this was very accommodating and made it very easy to not have to go out to find something to eat after a big day.
The beds were comfortable, the rooms were warm.
On a historical note the rolling stones stayed here in 1965! Fun fact!

Cons:

The rooms and furnishings are getting pretty tired but to expected of an old lady built in 1964, obviously some renovations had been done since then, the carpets a little stained, the paint a bit peeling we would have liked some cooking facilities for the price, however the friendly staff explained that this was because they had restaurant facilities which was fair. I definitely feel it was a little expensive merely due to the condition of the rooms.

2026-08-12 via Nuitee