Brentwood Hotel

Hotels
7.8 (2324 reviews)
16-20 Kemp Street, Kilbirnie , Wellington , nz

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Children allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Fax/photocopying
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Convenient for airport
Cons:
Rooms need updating
Inconsistent cleanliness
Restaurant quality lacks

Categories

Cleanliness
7.55
Clean rooms were mentioned, but some reviews point to rooms being worn and needing updates.
Service
8.55
Friendly staff was frequently mentioned in positive light.
Location
8.55
The location was consistently praised across multiple reviews.
Room Quality
7.05
Several reviews indicated rooms were dated and needed updates.
Amenities
8.05
Facilities like shuttle service were appreciated, though some lacked air conditioning.
Value for Money
7.55
Comfort for the price is an area for improvement based on feedback.
Food and Beverage
7.55
Restaurant quality mentioned as rundown, general lack of detailed feedback.
Overall Experience
7.55
Mixed opinions, with positive aspects overshadowed by number of negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:29

Property Description

Classic Lodge-Style Rooms
Experience the charm of our spacious rooms at Brentwood Hotel, adorned in a classic lodge-style decor. Enjoy modern amenities such as tea/coffee facilities, cable TV, and Wi-Fi for a comfortable stay.

Aqua Bistro & Bar
Indulge in a culinary journey at our on-site restaurant, Aqua Bistro & Bar, offering a delightful selection of New Zealand cuisine and wines. Unwind at the lounge bar or relax on the terrace by the outdoor swimming pool.

Convenient Shuttle Service
Benefit from our complimentary 24-hour airport shuttle service, making your travel hassle-free. Stay connected with 100MB of free Wi-Fi and opt for unlimited data packages for uninterrupted browsing.

Book now for a memorable stay at Brentwood Hotel in Kilbirnie, just minutes away from Wellington Airport and CBD.

Important information:

Please note that a 1.5% transaction fee applies for all credit card payments.

Free transfers are available to and from the airport. Please inform Brentwood Hotel in advance if you want to use this service, using the contact details found on the booking confirmation.

Please note that guests receive 100MB of free WiFi. Unlimited WiFi packages are available for purchase from reception and cost NZD 7.00 per night.

Please note that the swimming pool is only heated during summer, from December to March.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for NZD 15 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for NZD 35 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2324 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.55
P
Pohnetal • family_with_children • nz
7
2026-03-28 • via Nuitee
T
Terry • couple • nz
8
Pros:

Close to airport for our early morning flight

2026-03-26 • via Nuitee
C
Clare • extended_group • nz
10
Cons:

Fire alarm going off about midnight & evacuation outside in the cold & damp. Understandable . Difficult return to sleep before early flight

2026-03-26 • via Nuitee
R
Ross • solo_traveller • gb
10
First class
Pros:

Everything , after travelling for 36 hours the upbeat manor the driver greated me wit hwas a lift

2026-03-26 • via Nuitee
L
Lisa • couple • nz
10
2026-03-26 • via Nuitee
R
Roberta • solo_traveller • nz
5
2026-03-24 • via Nuitee
B
Brooklyn • solo_traveller • nz
7
2026-03-24 • via Nuitee
J
Judith • family_with_children • nz
10
2026-03-24 • via Nuitee
T
Tegan • family_with_children • nz
5
Grateful for the place to stay at short notice, but price was high for quality of facilities.
Pros:

Close to hospital when all other accommodation had no vacancy at such short notice.

Cons:

Mould on the curtains in our room.
Soft flooring.
Have to walk through the bar to access our room.

2026-03-24 • via Nuitee
S
Sheryl • family_with_children • nz
8
Pros:

Close to the venue I needed to be at

Cons:

N/A

2026-03-23 • via Nuitee
A
Amanda (Mandy) • solo_traveller • au
8
Quick stopovers in Welly. This was the perfect place to stay, great shuttle service, comfy room, gre
Pros:

Quick stopovers in Welly. This was the perfect place to stay, great shuttle service, comfy room, great service

Cons:

Shuttle, friendly staff.

2026-03-23 • via Nuitee
C
Carol • solo_traveller • nz
10
2026-03-23 • via Nuitee
M
Murray • family_with_children • au
10
Pros:

Bar n being able to smoke outside. Rooms had nice bathrooms n a great bed n the shuttle bus

2026-03-23 • via Nuitee
B
Beverly • couple • nz
9
stayed overnight as had early flight, excellent service. very pleasant receptionist. delicious fish dinner.
Pros:

welcoming entrance. lots of character.

Cons:

no lift 😢

2026-03-23 • via Nuitee
N
Normia • couple • nz
8
2026-03-22 • via Nuitee
V
Vivienne • solo_traveller • ca
10
2026-03-22 • via Nuitee
N
Nonie Cassidy • couple • nz
7
Pros:

Friendly reception staff, close proximity to the airport

2026-03-21 • via Nuitee
S
Sutton • couple • nz
8
2026-03-21 • via Nuitee
R
Raewyn • couple • nz
6
Average
Pros:

Convenient for airport

Cons:

Dated a bit run down

2026-03-20 • via Nuitee
L
Luana • family_with_children • nz
10
2026-03-20 • via Nuitee