Hotel Makaabá Eco-Boutique

Hotels
8.3 (1300 reviews)
Boulevard Costero Bacalar Sur 506 Colonia Centro, Bacalar, Quintana Roo , Bacalar , mx

Free
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Freundliches Personal
Gutes Essen
Schöne Einrichtung
Tolle Pool Anlage
Hervorragendes Frühstück
Cons:
Falsche Fotos im Internet
Das Hotel ist eine Baustelle
Kamer aan de krappe kant
Gros travaux d’extension
Zimmer sind sehr klein und unpraktisch

Categories

Cleanliness
7.88
Several reviews mention issues such as mosquitoes in the room and water from the air conditioning damaging walls.
Service
9.35
Many reviews praised the friendly staff and good service overall.
Location
8.89
Positive comments on the hotel's location being close to restaurants and attractions.
Room Quality
7.34
Multiple reviews mention rooms being small, uncomfortable, and not aligning with the hotel’s five-star claim.
Amenities
8.37
Guest reviews appreciate the nice pool area and bar, despite ongoing construction.
Value for Money
7.83
Comments suggest the hotel feels overpriced considering the construction and room quality.
Food and Beverage
8.38
Positive notes on the quality of food at the restaurant.
Overall Experience
8.35
Despite some negative aspects, many guests felt the experience was good overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 12:53

Property Description

Luxurious Accommodations
Hotel Makaabá Eco-Boutique offers 5-star air-conditioned rooms with free WiFi and private bathrooms. Some rooms even have a patio with a view of the outdoor swimming pool, ensuring a comfortable and relaxing stay.

Relaxing Amenities
Guests can unwind and soak up the sun by the outdoor swimming pool or enjoy a delicious meal at the on-site restaurant. The terrace provides a perfect spot to enjoy the picturesque surroundings, while the bar offers a great selection of drinks to wind down after a day of exploring.

Convenient Location
Located in Bacalar, the hotel is conveniently close to Chetumal International Airport, just 34 km away. Guests can easily access the hotel, making it a perfect choice for travelers looking for a luxurious and accessible stay.

Book your stay at Hotel Makaabá Eco-Boutique now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 1300 reviews
Cleanliness: 7.88
Service: 9.35
Location: 8.89
Room Quality: 7.34
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 8.35
J
Jeannie couple ca
8
Close to the Square, lovely with exceptional staff
Pros:

The breakfast was exceptional. The food excellent quality and delicious. Service and ambience very good.

Cons:

The hotel is beautiful and well appointed. The only down side, the rooms are not equipped to deal with luggage. You have a closet with hangers and luckily we both arrived with carry on. However those for a longer stay and larger luggage will need to find a place to put it.

2026-02-14 via Nuitee
J
Joy couple ca
7
Central location- best for a short stay- renovations will make a difference!
Pros:

Friendly staff, great breakfasts,
Really comfy common lounge area.
Reasonable price.

Cons:

Room was tiny- had to climb stairs to get to the bed.
Needed upgrades.
Renovations going on- construction noise was annoying.
On site restaurant offered very few reasonably priced main courses.

2026-02-13 via Nuitee
C
Cullet couple fr
8
Pros:

La piscine, les salons

Cons:

L eau froide dans la douche

2026-02-12 via Nuitee
N
Nancelie couple fr
8
Bon séjour à bacalar
Pros:

Un super petit déjeuner avec au choix un plat salé + un plat sucrée + thé ou tisanes .
La proximité du centre qui nous a permis de profiter du carnaval de Bacalar.
Le lieux reposant

Cons:

La chambre est petite mais ça ne nous a pas dérangé plus que ça puisque nous restions dans les espaces communs pour nous reposer
Pas d’eau chaude dans les salles d bains …

2026-02-11 via Nuitee
J
Jill couple nl
1
Aan alle kanten af te raden om hier ooit te verblijven
Pros:

De locatie en het ontbijt waren prima

Cons:

Dit is het slechtste hotel waar ik ooit ben geweest. Alleen maar herrie, je stikt bijna in de kleine kamer en veel te duur. Belachelijk dat dit 5 sterren heeft en het personeel en booking.com niks doen om je te helpen

2026-02-10 via Nuitee
M
Maylis couple fr
9
Hôtel très bien placé, chambre propre & cozy. Un grand plus pour le petit déjeuner néanmoins l’hôtel est en travaux…
Pros:

Hôtel très bien décoré, le lit est confortable, les chambres propre. Gros gros plus : le petit déjeuner inclus. Vraiment incroyable.
Le personnel est gentil et arrangeant.

Cons:

L’hôtel est en travaux donc le bruit, la poussière dans la piscine qui la rend inutilisable… dommage.

2026-01-31 via Nuitee
A
Alessia solo_traveller it
4
Pros:

Posizione centrale e comoda

Cons:

La stanza senza aperture, risulta claustrofobica.
Il bagno emanava un odore cattivo ed insopportabile. Pur dormendo con la porta del bagno chiusa si è sentito l'odore nauseabondo tutta la notte

2026-01-28 via Nuitee
L
Ludovic couple ca
8
Agréable séjour et le personnel est sympathique
Pros:

L’emplacement et le restaurant sont bien.

Cons:

Il faudrait mettre à jour les photos de la piscine car la vue a changé entre temps et il n’y a plus les petits bassins

2026-01-28 via Nuitee
A
Aurora couple mx
8
Pros:

La ubicación

Cons:

Me dieron una habitación que daba a la cocina y fue algo ruidoso además de que está en remodelación

2026-01-25 via Nuitee
T
Tobias extended_group ch
8
Pros:

Super Lage nahe an der Lagune. Der grosse Pool mit direktem Zugang zur Bar war top. Das Restaurant war super lecker.

Cons:

Die Baustelle nebenan. Das wussten wir nicht.

2026-01-23 via Nuitee
J
Jeremy couple fr
4
Moyen
Pros:

L'hôtel est bien placé et le personnel est assez agréable.

Cons:

La piscine est trop froide donc pas possible de se baigner. De plus il y'a des travaux en face de l'hôtel, c'est juste horrible.
Enfin les chambres sont très petites, et il manque des équipements comme le sèche cheveux. Mauvais rapport qualité/prix

2026-01-22 via Nuitee
S
Susana couple es
6
2026-01-21 via Nuitee
B
Bente couple de
9
Cooles Hotel in guter Lage und fantastischem Frühstück.
Pros:

Moderner Poolbereich, super Lage direkt gegenüber ist ein kostenfreier Zugang zum Steg, Tinyhouse-Konzept ist cool gemacht, leckeres Frühstück.

Cons:

Zum Teil lautstarke Bauarbeiten und unangenehme Gerüche im Badezimmer.

2026-01-20 via Nuitee
T
Tania couple mx
4
Pros:

The location was great aswell as the outside area of the hotel with the bar, pool and restaurant.

Cons:

The rooms themselves… might be good for some people however we found it way too small to be comfortable. The WiFi did not work.

2026-01-20 via Nuitee
J
JAQUELINE couple br
9
Pros:

A arquitetura do hotel é linda e bem jovial. A maioria dos atendentes é muito gentil. O café da manhã não é buffet, cada pessoa tem direito a um pedido por dia. Porém as opções são deliciosas!

Cons:

A manutenção das áreas deixou um pouco a desejar. A piscina estava um pouco suja, e quando chegamos tivemos que esperar mais de 1hr após nosso horário de check in para entrar no quarto, pois não havia sido limpo.
Os quartos são bem pequenos, mas reformados e novos.
No domingo teve um "sunset" com DJ na piscina, e me parece que é um evento aberto a não-hóspedes. Eu e meu marido ficamos bem desconfortáveis, pois chegaram várias pessoas de fora bebendo, fumando, um pouco fora da vibe que estávamos no momento.

2026-01-19 via Nuitee
M
Marina extended_group es
9
2026-01-19 via Nuitee
S
Sam couple gb
9
Wonderful and we would definitely stay here again if we come back to Bacalar.
Pros:

Location is fantastic, walking distance to many fantastic restaurants and a wonderful free pier to watch the sunrise. The staff were very friendly and kindly amended to the dates of our booking ahead of time. Quality of breakfast and the bar were very good value for money.

Cons:

The door locking system was temperamental and security on the rooms could have been better because the passcodes were not complex especially given no safes in the rooms.

2026-01-19 via Nuitee
A
Alice extended_group fr
7
Pros:

Personnel sympathique, bon emplacement, bon petit déjeuner

Cons:

Malheureusement la wifi ne fonctionnait pas dans la chambre, et pas non plus dans le restaurant
Le détecteur de mouvement pour la lumière n’est pas non plus très ingénieux lorsque l’on veut aller aux toilettes la nuit sans réveiller ceux qui dorment…

2026-01-19 via Nuitee
J
Jean louis couple ca
9
Le cuisinier est tellement bon que c' est facile passer à côté des petites choses
Pros:

Le personnel étais super sympathique, le cuisinier étais excellent , si vous êtes végétarien vous êtes au paradis dans cet hôtel là, la nourriture est excellent !

Cons:

La chambre trop petite , pas de porte pour la salle de bain, pas de télévision , pas de petit frigidaire.

2026-01-19 via Nuitee
O
Oriol extended_group es
6
Pros:

Piscina espectacular, desayuno muy bueno

Cons:

Habitaciones ligeramente incomodas

2026-01-19 via Nuitee