Hotel Makaabá Eco-Boutique

Hotels
8.3 (1376 reviews)
Boulevard Costero Bacalar Sur 506 Colonia Centro, Bacalar, Quintana Roo , Bacalar , mx

Free
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Freundliches Personal
Gutes Essen
Schöne Einrichtung
Tolle Pool Anlage
Hervorragendes Frühstück
Cons:
Falsche Fotos im Internet
Das Hotel ist eine Baustelle
Kamer aan de krappe kant
Gros travaux d’extension
Zimmer sind sehr klein und unpraktisch

Categories

Cleanliness
7.88
Several reviews mention issues such as mosquitoes in the room and water from the air conditioning damaging walls.
Service
9.35
Many reviews praised the friendly staff and good service overall.
Location
8.89
Positive comments on the hotel's location being close to restaurants and attractions.
Room Quality
7.34
Multiple reviews mention rooms being small, uncomfortable, and not aligning with the hotel’s five-star claim.
Amenities
8.37
Guest reviews appreciate the nice pool area and bar, despite ongoing construction.
Value for Money
7.83
Comments suggest the hotel feels overpriced considering the construction and room quality.
Food and Beverage
8.38
Positive notes on the quality of food at the restaurant.
Overall Experience
8.35
Despite some negative aspects, many guests felt the experience was good overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 12:53

Property Description

Luxurious Accommodations
Hotel Makaabá Eco-Boutique offers 5-star air-conditioned rooms with free WiFi and private bathrooms. Some rooms even have a patio with a view of the outdoor swimming pool, ensuring a comfortable and relaxing stay.

Relaxing Amenities
Guests can unwind and soak up the sun by the outdoor swimming pool or enjoy a delicious meal at the on-site restaurant. The terrace provides a perfect spot to enjoy the picturesque surroundings, while the bar offers a great selection of drinks to wind down after a day of exploring.

Convenient Location
Located in Bacalar, the hotel is conveniently close to Chetumal International Airport, just 34 km away. Guests can easily access the hotel, making it a perfect choice for travelers looking for a luxurious and accessible stay.

Book your stay at Hotel Makaabá Eco-Boutique now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 1376 reviews
Cleanliness: 7.88
Service: 9.35
Location: 8.89
Room Quality: 7.34
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 8.35
B
Bruno family_with_children mx
10
Fabuloso.
Pros:

El hotel está muy bonito y bien decorado. Las habitaciones no están tan espaciosas, sin embargo, se sienten amplias. Se duerme muy a gusto. La zona de alberca está excelente para pasar el día. El personal siempre fue muy atento y dispuesto, nos ayudaron a resolver todas nuestras dudas. El desayuno incluido es increíble; cuentas con una opción de té o café y una entrada dulce o un platillo salado, pero todo está delicioso porque es cocina de origen. En general vivimos una muy buena experiencia. Además, se encuentra a media cuadra del Balneario Municipal El Aserradero, que es un espacio en el que se puede ingresar sin costo a nadar a la laguna; y está a 3 cuadras del centro de Bacalar.

2026-05-09 via Nuitee
J
José Ramiro solo_traveller mx
9
Excelente lugar y bien ubicado
Pros:

La ubicación y las instalaciones

Cons:

La regadora no tenia casi presión y una cobija extra estaría de lujo

2026-05-08 via Nuitee
I
Isabel solo_traveller mx
10
Lindo
Pros:

Me pareció muy bueno con relación al precio ,definitivamente lo recomendaría y su ubicación de lo mejor ..

Cons:

Nada

2026-05-07 via Nuitee
B
Betina solo_traveller ar
3
Hotel mal catalogado como 5 *
Pros:

Nada

Cons:

La atención del se Luis qven todo momento nos quiso engañar con la reserva . Cínico y pico confiable

2026-05-06 via Nuitee
J
Julian couple mx
10
Pros:

Amazing lounge area and pool. Food can be a bit expensive but amazing quality

Cons:

Not a real complaint, but the AC in the rooms doesn’t really reach the bed (2nd floor-ish). Still gets cool after a while though

2026-05-06 via Nuitee
A
Arturo family_with_children mx
10
Pros:

El personal fue muy amable y servicial. Limpieza en las habitaciones e instalaciones en general

Cons:

El Internet en las habitaciones era intermitente

2026-05-05 via Nuitee
H
Hernández couple mx
9
Cómoda y tranquila
Pros:

El hotel ofrece una gran vibra de relación.

Cons:

La habitación de tapanco no tiene casi nada de luz, le hace falta una buena iluminación al interior

2026-05-03 via Nuitee
C
clement couple fr
7
Cons:

One issue to review on your side please is with the light in the bathroom. While you take a shower, the light will automatically switch off after a few minutes. We were a couple as such we managed by having the other doing some moves when the light switches off to switch it on again however not ideal ! Thx

2026-05-03 via Nuitee
A
Axelle solo_traveller fr
10
Parfait
Pros:

Tout était parfait, le personnel accueillant et la nourriture délicieuse

2026-05-03 via Nuitee
R
Refugio couple mx
10
Pros:

La alberca

Cons:

Que el cuarto no tiene tv

2026-05-01 via Nuitee
W
Wilson couple mx
10
2026-04-30 via Nuitee
S
Simon solo_traveller de
9
2026-04-30 via Nuitee
M
Michaela solo_traveller cz
10
Pros:

Very unique and beautiful ambiance. Very creative architectural design. We loved the seating right in the pool, lounge chairs or bed swings. The restaurant next to it was really great, good food , breakfast a la carte. Location very close to the center and the lake. Nature friendly, they even had veru unique natural beehives for tiny mexican bees ( dont sting).

Cons:

The rooms were really tiny, but we expected it. The bed is in the upper part of the room. There was a noise early in the morning, i think it was a ventilator from the kitchen.

2026-04-23 via Nuitee
C
Celine couple ch
7
Pros:

L emplacement au top et le service aussi.

Cons:

Mériterait un petit rafraîchissement et un mini frigo serait un plus

2026-04-21 via Nuitee
F
Fernandez solo_traveller fr
7
Bien
Pros:

L'accueil très chaleureux
L'ambiance et le style
La propreté de la chambre
La nourriture du restaurant
L'emplacement proche du centre ville à pied

Cons:

L'odeur affreuse qui sort du lavabo
Le WiFi qui ne fonctionne presque pas
La musique qui résonne très tôt le matin et très tard le soir

2026-04-20 via Nuitee
K
Kty solo_traveller fr
8
Pros:

L originalité de l espace detente autour de la piscine et de l intérieur de la chambre. (Ne pas avoir envie d aller aux toilettes la nuit)
On est á côté du centre

Cons:

...

2026-04-18 via Nuitee
R
Raquel couple es
7
Correcto
Pros:

El mejor desayuno de todo el viaje

Cons:

El personal era imposible que fuera peor

2026-04-17 via Nuitee
A
alvarado solo_traveller mx
10
Experiencia Imperdible
Pros:

Gente amable, el lugar con una vibra muy tranquila, muy buenas opciones de desayuno y una excelente ubicacion.

Cons:

No habia television, la realidad es que aun asi no importa y califico de 10 al hotel, pero quiza para algunos sea necesario al menos tenerla....

2026-04-15 via Nuitee
R
Rodrigo Miguel solo_traveller se
9
Trevligt bekvämt god frukost som ingår i hotellet.
Pros:

Maten och frukosten var utmärkt

Cons:

För små rum men ok.

2026-04-14 via Nuitee
L
LEONEL couple mx
9
muy buena
Pros:

las albercas, el entorno y ubicación

Cons:

flexibilidad en los horarios y servicio del personal al cliente

2026-04-13 via Nuitee