Hotel Makaabá Eco-Boutique

Hotels
8.3 (1327 reviews)
Boulevard Costero Bacalar Sur 506 Colonia Centro, Bacalar, Quintana Roo , Bacalar , mx

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Free
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Freundliches Personal
Gutes Essen
Schöne Einrichtung
Tolle Pool Anlage
Hervorragendes Frühstück
Cons:
Falsche Fotos im Internet
Das Hotel ist eine Baustelle
Kamer aan de krappe kant
Gros travaux d’extension
Zimmer sind sehr klein und unpraktisch

Categories

Cleanliness
7.88
Several reviews mention issues such as mosquitoes in the room and water from the air conditioning damaging walls.
Service
9.35
Many reviews praised the friendly staff and good service overall.
Location
8.89
Positive comments on the hotel's location being close to restaurants and attractions.
Room Quality
7.34
Multiple reviews mention rooms being small, uncomfortable, and not aligning with the hotel’s five-star claim.
Amenities
8.37
Guest reviews appreciate the nice pool area and bar, despite ongoing construction.
Value for Money
7.83
Comments suggest the hotel feels overpriced considering the construction and room quality.
Food and Beverage
8.38
Positive notes on the quality of food at the restaurant.
Overall Experience
8.35
Despite some negative aspects, many guests felt the experience was good overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 12:53

Property Description

Luxurious Accommodations
Hotel Makaabá Eco-Boutique offers 5-star air-conditioned rooms with free WiFi and private bathrooms. Some rooms even have a patio with a view of the outdoor swimming pool, ensuring a comfortable and relaxing stay.

Relaxing Amenities
Guests can unwind and soak up the sun by the outdoor swimming pool or enjoy a delicious meal at the on-site restaurant. The terrace provides a perfect spot to enjoy the picturesque surroundings, while the bar offers a great selection of drinks to wind down after a day of exploring.

Convenient Location
Located in Bacalar, the hotel is conveniently close to Chetumal International Airport, just 34 km away. Guests can easily access the hotel, making it a perfect choice for travelers looking for a luxurious and accessible stay.

Book your stay at Hotel Makaabá Eco-Boutique now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 1327 reviews
Cleanliness: 7.88
Service: 9.35
Location: 8.89
Room Quality: 7.34
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 8.35
K
Kayla • couple • au
8
Pros:

Great location, close to the centre of town. We stayed in the tiny house style room which worked for us, but be mindful there are some steep stairs to get to the bed! The staff were really helpful. We had an issue with our aircon and they very quickly had someone in to fix it which was amazing!

2026-04-10 • via Nuitee
J
Jose Manuel • couple • mx
10
Pros:

Todo muy bien

Cons:

Todo bien

2026-04-07 • via Nuitee
T
Thomas • solo_traveller • ca
5
A wannabee boutique hotel. Decent value for the price (US$100 per night, per room.)
Pros:

Breakfast was excellent (much better than what you would expect at this price range.) Hotel is "quirky cool" . AC is weak, WiFi is lousy, pool water is cloudy, tap water interruptions and low pressure, door lock was ready to fall off door, burnt-out LED lighting. Housekeeping not great (dust and crud behind corners). Staff are cold and blasé. But for the US$100 a night I would go again. Location very good. With professional management this place could be greatly improved and the room rate doubled. But heck, we're in Mexico. Yes - I would say this place is authentically Mexican. And at checkout when we were handed the credit card terminal we specifically said we wanted to pay in Mexican pesos and not CDN$ (lousy exchange rate.) After leaving the hotel and checking the invoice, the SOBs charged in $CDN which had a 5% "convenience fee" added as well as the note "as per client's choice." You always have to keep your eyes open when doing financial transactions in Mexico - it's still a poorer country and some of them are very crafty when dealing with foreigners.

Cons:

Felt like we were in a construction zone. The hotel is being expanded and the exposed concrete structure and walls plus shoddy tarpaulins, form the backwall of that "fancy" swimming pool (with cloudy water) that you see in the promo pics.

2026-04-05 • via Nuitee
I
Idan • solo_traveller • il
7
חמוד
Pros:

הבריכה ומקומות הישיבה במלון ממש נחמדים, בנוסף יש ארוחת בוקר טובה לבחירה.

Cons:

החדר קטן ברמה מוגזמת, והגישה אל המיטה זה בטיפוס מה שמרגיש כמו כמו לישון בדורמס במיטת קומותיים והחדר חשוך.
בסוף קשה להתנהל ביום יום שהחדר כל כך קטן ואין לך מקום להיות בוא חוץ מלעלות ולשכב במיטה.
אם אתם באים בשביל הבריכה והמיקום זה מלון פצצה אם חשוב לכם חדר נוח- אל תעשו את זה לעצמכם.

2026-04-05 • via Nuitee
V
Valentin • couple • fr
10
2026-04-04 • via Nuitee
M
Massoni • couple • fr
10
Pros:

Exceptionnel, point bonus pour le fait de pouvoir sauter dans la piscine depuis l’étage

2026-04-04 • via Nuitee
M
Muhammed • solo_traveller • us
10
Pros:

Location and staff

Cons:

Everything was great

2026-04-03 • via Nuitee
M
Mario • solo_traveller • gt
10
Viaje en pareja
Pros:

Decoración bonita

2026-04-01 • via Nuitee
P
Petra • extended_group • de
6
Wirkt stylisch, ist aber etwas heruntergekommen.
Pros:

Gute Lage. Stylisch, aber etwas in die Jahre gekommen.

Cons:

Das Zimmer war viel zu klein. Weiteres Bett im oberen Zimmertemperatur, sehr steile Treppe.

2026-03-31 • via Nuitee
J
Jacqueline • couple • us
10
Humble relaxation with a eco touch
Pros:

Everything was how we love.

Cons:

N/a

2026-03-31 • via Nuitee
C
chiara • couple • it
7
Pros:

Il cibo era buonissimo e la posizione perfetta

Cons:

Lavori in corso : sulla pagina non è segnalato, ma ci sono i lavori per ingrandire l'hotel e il rumore è molto fastidioso

2026-03-30 • via Nuitee
M
Monica • couple • gb
10
Eco-friendly hotel
Pros:

Amazing hotel with an eco-friendly concept at the heart of it. We loved the pool and hammocks, and the hotel is walking distance to the lagoon and restaurants. A special mention to the chefs as the hotel breakfast is the best we had during our 2 week trip travelling around Mexico.

2026-03-27 • via Nuitee
Y
Yannick • family_with_children • fr
7
Très bon emplacement et hôtel hors du commun
Pros:

L’emplacement et la piscine ( Malgres les travaux) c’était agréable. Le petit déjeuner compris, très bon.

Cons:

Le retard pour avoir la chambre, un verre à été offert mais c’était pas agréable d’attendre 2h pour avoir notre chambre.

2026-03-24 • via Nuitee
J
Jose Roberto Sanchez • couple • mx
7
Pros:

El desayuno

Cons:

La habitación tipo capsula

2026-03-23 • via Nuitee
A
Allard • couple • fr
8
Pros:

Les petits déjeuners
Les communs autour de la piscine

Cons:

Literie trop molle.
Chambre sombre

2026-03-21 • via Nuitee
J
Jourdy85 • couple • es
9
2026-03-21 • via Nuitee
S
Sandrine et Olivier • family_with_children • ca
8
Hotel avec du charme , très calme et proche de la lagune- bon restaurant
Pros:

Hotel hyper sympa qui invite au repos et à la détente

Cons:

travaux d'agrandissement en cours

2026-03-19 • via Nuitee
T
Tommaso Lodovico • couple • it
10
Pros:

Hotel molto particolare con attenzione al cliente e colazione (non a buffet) abbondante quella compresa. Da provare il tuffo in piscina dal primo piano

Cons:

Il letto messo su un soppalco può essere difficile da raggiungere per qualcuno

2026-03-18 • via Nuitee
D
Dorota • couple • ca
7
2026-03-17 • via Nuitee
A
Anabel • couple • mx
10
Pros:

La comida está deliciosa y el personal es muy amable, Gabriel nos trató excelente.

Cons:

La habitación 8 no la recomiendo para adultos mayores, tiene unos escalones muy altos, la cama está en el segundo piso y el baño en la planta baja

2026-03-17 • via Nuitee