Hotel Makaabá Eco-Boutique

Hotels
8.3 (1327 reviews)
Boulevard Costero Bacalar Sur 506 Colonia Centro, Bacalar, Quintana Roo , Bacalar , mx

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Free
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Freundliches Personal
Gutes Essen
Schöne Einrichtung
Tolle Pool Anlage
Hervorragendes Frühstück
Cons:
Falsche Fotos im Internet
Das Hotel ist eine Baustelle
Kamer aan de krappe kant
Gros travaux d’extension
Zimmer sind sehr klein und unpraktisch

Categories

Cleanliness
7.88
Several reviews mention issues such as mosquitoes in the room and water from the air conditioning damaging walls.
Service
9.35
Many reviews praised the friendly staff and good service overall.
Location
8.89
Positive comments on the hotel's location being close to restaurants and attractions.
Room Quality
7.34
Multiple reviews mention rooms being small, uncomfortable, and not aligning with the hotel’s five-star claim.
Amenities
8.37
Guest reviews appreciate the nice pool area and bar, despite ongoing construction.
Value for Money
7.83
Comments suggest the hotel feels overpriced considering the construction and room quality.
Food and Beverage
8.38
Positive notes on the quality of food at the restaurant.
Overall Experience
8.35
Despite some negative aspects, many guests felt the experience was good overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 12:53

Property Description

Luxurious Accommodations
Hotel Makaabá Eco-Boutique offers 5-star air-conditioned rooms with free WiFi and private bathrooms. Some rooms even have a patio with a view of the outdoor swimming pool, ensuring a comfortable and relaxing stay.

Relaxing Amenities
Guests can unwind and soak up the sun by the outdoor swimming pool or enjoy a delicious meal at the on-site restaurant. The terrace provides a perfect spot to enjoy the picturesque surroundings, while the bar offers a great selection of drinks to wind down after a day of exploring.

Convenient Location
Located in Bacalar, the hotel is conveniently close to Chetumal International Airport, just 34 km away. Guests can easily access the hotel, making it a perfect choice for travelers looking for a luxurious and accessible stay.

Book your stay at Hotel Makaabá Eco-Boutique now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 1327 reviews
Cleanliness: 7.88
Service: 9.35
Location: 8.89
Room Quality: 7.34
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 8.35
A
Allard • couple • fr
8
Pros:

Les petits déjeuners
Les communs autour de la piscine

Cons:

Literie trop molle.
Chambre sombre

2026-03-21 • via Nuitee
J
Jourdy85 • couple • es
9
2026-03-21 • via Nuitee
S
Sandrine et Olivier • family_with_children • ca
8
Hotel avec du charme , très calme et proche de la lagune- bon restaurant
Pros:

Hotel hyper sympa qui invite au repos et à la détente

Cons:

travaux d'agrandissement en cours

2026-03-19 • via Nuitee
T
Tommaso Lodovico • couple • it
10
Pros:

Hotel molto particolare con attenzione al cliente e colazione (non a buffet) abbondante quella compresa. Da provare il tuffo in piscina dal primo piano

Cons:

Il letto messo su un soppalco può essere difficile da raggiungere per qualcuno

2026-03-18 • via Nuitee
D
Dorota • couple • ca
7
2026-03-17 • via Nuitee
A
Anabel • couple • mx
10
Pros:

La comida está deliciosa y el personal es muy amable, Gabriel nos trató excelente.

Cons:

La habitación 8 no la recomiendo para adultos mayores, tiene unos escalones muy altos, la cama está en el segundo piso y el baño en la planta baja

2026-03-17 • via Nuitee
E
Elvira • couple • mx
5
Aceptable
Pros:

La alberca

Cons:

Los cuartos son muy pequeños. La mesa que tienen es muy incómoda y el aire acondicionado no enfriaba.

2026-03-16 • via Nuitee
C
Chiara • couple • it
10
Pros:

Moderna, pulitissima e un ottima colazione!!
Dista 2 minuti dal molo comunale e 5 minuti a piedi dal centro! Consigliatissimo

Cons:

Tutto ok

2026-03-16 • via Nuitee
M
Marcelo • couple • ar
9
Muy buena relación precio/calidad
Pros:

Ubicación, pileta, restaurante

Cons:

La habitacion bastante oscura, habia mosquitos. El colchon muy blando

2026-03-16 • via Nuitee
L
Lea • couple • de
9
Pros:

Das Frühstück war super lecker!

2026-03-15 • via Nuitee
N
Nuria • extended_group • es
1
No apto para todas las personas
Pros:

Nada

Cons:

Lo mínimo que pueden hacer es explicar que las habitaciones del hotel no son para todas las personas. Cuando entras en la habitación hay unas escaleras muy incómodas para encontrar un colchón en el suelo.
Cuando fuimos a recepción a quejarnos de la habitación los empleados comentaron que al vernos llegar ya sabían que no era apta para nosotros. La solución que nos dieron fue ir a otro hotel para pasar la noche o estar sentada en un banco de madera.
Perdimos el dinero y no aconsejamos a nadie ese hotel

2026-03-14 • via Nuitee
E
Emmanuel • couple • fr
1
Je ne recommande pas
Pros:

Un excellent petit-déj’ avec des bon produits, la musique d’ambiance du bar/piscine est de très bon goût

Cons:

- L’établissement à oublie de vous informer que actuellement l’hôtel est en extension et qu’il y a un énorme chantier face à la piscine si ce n’est pas dans la piscine,
- les photos sont trompeuses votre chambre est plongée dans le noir,
- j’espère que votre partenaire n’aura pas de diarrhée car il n’y a pas de porte aux toilettes !
- Il y a également énormément de moustique.
- à partir de 19h30, si vous sortez de votre chambre, vous faites agresser par le chien des voisins
- le rapport qualité/prix est très mauvais, dommage au niveau du potentiel cela gâche le séjour dans la ville.

2026-03-12 • via Nuitee
M
MONIQUE • solo_traveller • fr
7
Pros:

Restaurant et bon petit déjeuner
Piscine au concept original
Propre. Salle de bains confortable

Cons:

Même si le concept tiny house était annoncé, on a peu apprécié car escalier est très raide/lit couchette /pas de place sur le bas pour ouvrir les valises/ sentiment étouffement...mais avis sans doute très personnel.

2026-03-11 • via Nuitee
M
Marc • couple • ca
10
J’ai adoré , si un jour je retourne à Bacalar je vais demeurer chez vous
Pros:

C’était très propre et très accueillant

Cons:

La toile dans le fond d’écran , c’était très laid

2026-03-10 • via Nuitee
J
Jessyca Isabel • couple • mx
8
Súper atención del personal
Pros:

La ubicación, la alberca y la SÚPER atención del personal

Cons:

La habitación no estaba lista a las 3, y había ruidos por obras y de la zona de lavandería junto a mi habitación era muy ruidosa

2026-03-09 • via Nuitee
M
Mariana • couple • mx
9
Pros:

Todas las instalaciones y personal son increíbles. Anto fue súper amable y nos ayudó a todo lo que requerimos en todo momento

Cons:

Todo me gustó

2026-03-09 • via Nuitee
F
Francisco • couple • ar
10
Hermosa elección, estadía de lujo
Pros:

Nos encantó el desayuno, por su sabor y abundancia. Excelentes las recomendaciones y la atención de Adrián. También nos encantó el lugar, la decoración, la pileta, la comodidad de la cama, el baño. Todo realmente

Cons:

Los precios de los tours ofrecidos en el hotel son bastante más caros de lo que se puede conseguir por cuenta de uno. Durante el día hay algo de ruido de construcción ya que está en ampliación pero a nosotros no nos afectó ya que estuvimos siempre fuera. Quizás un digital nomad no la pasé tan bien

2026-03-08 • via Nuitee
M
Mira • couple • fi
10
Pros:

We really liked the hotel, and the staff was incredibly friendly and attentive. We had to do an early checkout, and they were kind enough to book us a taxi and even arranged a little breakfast on the go as the restaurant wasn't open yet at that hour. Breakfast was phenomenal, and dinner at the restaurant was amazingly. Some dishes are little pricey but worth the money 100%.

Cons:

The bathroom in the room does not have an actual door, just a curtain. You still can't see the toilet or shower from the room, curtain open or not, but there is obviously a little limited privacy. It did not bother us whatsoever, but if you are very particular about that kind of stuff, this place might not be for you.

2026-03-07 • via Nuitee
B
Bernard • couple • fr
9
Très bon séjour
Pros:

L emplacement, le confort. Très bon petit déjeuner.

Cons:

Manque d éclairage dans la chambre.
Pas de frigo bar.

2026-03-04 • via Nuitee
A
Arvile • solo_traveller • lt
8
I would stay in this hotel again, it was worth the price I’ve paid.
Pros:

I was hesitant to book this hotel because of quite bad score. However, I enjoyed my stay. Hotel has a big pool, amazing breakfast and both lagoon ant the main square are nearby. Room was clean, bed comfortable.

Cons:

Room was dark, you need light even during the day. There was no shower gel, even though shampoo and conditioner were provided.

2026-03-04 • via Nuitee