Hotel Marina Resort & Beach Club

Hotels
7.8 (1043 reviews)
Calle Tehuantepec #112 , Santa Cruz Huatulco , MX
+52 958 128 2569

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Nice beach club area
Cons:
Poor service responsiveness
Issues with room quality

Categories

Cleanliness
6.66
Issues mentioned with cleanliness in room items and balcony safety.
Service
8.63
Mixed reviews on service, with positive comments but also complaints about responsiveness to issues.
Location
9.17
Good location noted, close to the beach and walking areas.
Room Quality
7.12
Concerns about room conditions, such as air conditioning and inadequate amenities.
Amenities
8.15
Beach club and pools were appreciated, but some amenities were lacking.
Value for Money
7.11
Check-in issues and unexpected costs mentioned, leading to a perception of poor value.
Food and Beverage
7.16
Concerns raised about the food availability and quality.
Overall Experience
8.43
General sentiment fluctuates, but there were both enjoyable moments and significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:29

Property Description

Luxurious Amenities
Indulge in 3 outdoor pools, including a children’s pool, and free Wi-Fi throughout the property.

Culinary Delights
Savor an American breakfast daily, traditional Mexican dishes, and a variety of cocktails at the on-site restaurant and bar.

Charming Mexican Decor
Relax in rooms with classic Mexican décor, cable TV, and a private balcony, just moments away from the main bays.

Book your stay now at Marina Hotel and Resort for a memorable experience near Bahia de Santa Cruz!

Important information:

Please note that you have until 3 calendar days prior to arrival to cancel or modify your booking free of charge during low season.
•You have 5 calendar days prior to arrival to cancel or modify your booking free of charge during summer season and bridges.
•You have 7 calendar days prior to arrival to cancel or modify your booking free of charge during high season.
•You have If canceled or modified later than the deadline, 100% of the first night will be charged for each room booked.
•In case of no-show, there will be a NO SHOW charge of 100% of the first night of stay for each room booked.
• Early departures are nonrefundable and will be charged 100% of canceled nights.
***The hotel does not have rooms for the disabled or with an elevator or ramps; To access the facilities and rooms you have to climb stairs, if you require a ground floor, request it in your reservation.***Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HUX

Location

Guest Reviews

7.8
Based on 1043 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 7.16
Overall Experience: 8.43
C
cossio • couple • mx
8
2026-10-20 • via Nuitee
L
Leobardo • couple • mx
10
Muy buen servicio, lo recomiendo bastante el hotel
Pros:

El trato de la gente excelente muy amable. El hotel muy cómodo, las instalaciones muy bien también

Cons:

El era de regadera quizás está muy pequeño. Pero bien como quiera

2026-10-17 • via Nuitee
M
Méndez • solo_traveller • mx
9
2026-10-14 • via Nuitee
J
José aurelio • solo_traveller • mx
10
Pros:

Su club de playa

Cons:

Nada

2026-09-18 • via Nuitee
A
Aurelio • solo_traveller • us
9
2026-09-14 • via Nuitee
A
Alejandro • solo_traveller • us
9
2026-09-12 • via Nuitee
B
Barroso Alamilla • couple • mx
9
Pros:

Buen desayuno, la ubicación increíble, realmente no use la piscina porque me la pasé fuera

Cons:

Un servicio de lavandería, aunque se tenga que pagar.

2026-09-11 • via Nuitee
A
Alvaro Guillermo • couple • mx
9
Vuelvo porque me encantó
Pros:

Excelente atención en la alberca

Cons:

Horario en la noche de la alberca yo quería mas

2026-08-26 • via Nuitee
C
Cruz • solo_traveller • mx
9
Pros:

Me encantó el servicio y la ubicación del hotel

2026-08-26 • via Nuitee
B
Basulto • solo_traveller • mx
9
Pros:

La alberca

Cons:

Que tod el piso de moja del agua del baño

2026-08-23 • via Nuitee
M
Molina Ramirez • solo_traveller • mx
9
2026-08-23 • via Nuitee
A
Adriana • couple • mx
10
2026-08-19 • via Nuitee
V
Verónica • solo_traveller • mx
8
Pros:

La ubicación

Cons:

El agua del alberca estaba super caliente, se entiende que es por el tema del sol, pero al ser muy pequeña se sentía caliente, No hay sillas en las habitaciones

2026-08-17 • via Nuitee
M
miriam • family_with_children • mx
9
Can’t wait to come back
Pros:

Staff was very friendly. Everything was very clean. We love to stay there.

Cons:

Honestly, everything was perfect

2026-08-15 • via Nuitee
F
Filadelfo • solo_traveller • mx
9
bueno a secas,podría ser mejor para competir con los otros hoteles
Pros:

la comodidad, y el servicio es buen podría ser mejor

Cons:

algunas veces tienes que esperar para rl servicio Alas palapas

2026-08-15 • via Nuitee
A
Ainhoa Arana Gonzalez • solo_traveller • es
8
2026-08-07 • via Nuitee
C
Cynthia • couple • mx
9
2026-08-05 • via Nuitee
G
Gomez Reza • solo_traveller • mx
9
Pros:

Atención del personal. Fernando excelente trato

Cons:

Falta de toalla para el piso regadera, último día.

Goteo de agua, de minisplit!?

2026-08-02 • via Nuitee
M
María Del Carmen • solo_traveller • mx
10
Agradable
Pros:

Todo excelente

Cons:

Todo excelente

2026-07-22 • via Nuitee
B
Bety • solo_traveller • mx
10
Pros:

Todo el lugar esta muy limpio muy cerca del muelle tienen un club de playa para tonar bellas fotos

2026-07-22 • via Nuitee