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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Packed lunches
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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24-hour security
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Key card access
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Pub crawls
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Snorkeling on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Garage
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Fishing nearby
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Health or beauty spa nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in 3 outdoor pools, including a children’s pool, and free Wi-Fi throughout the property.
Culinary Delights
Savor an American breakfast daily, traditional Mexican dishes, and a variety of cocktails at the on-site restaurant and bar.
Charming Mexican Decor
Relax in rooms with classic Mexican décor, cable TV, and a private balcony, just moments away from the main bays.
Book your stay now at Marina Hotel and Resort for a memorable experience near Bahia de Santa Cruz!
Please note that you have until 3 calendar days prior to arrival to cancel or modify your booking free of charge during low season.
•You have 5 calendar days prior to arrival to cancel or modify your booking free of charge during summer season and bridges.
•You have 7 calendar days prior to arrival to cancel or modify your booking free of charge during high season.
•You have If canceled or modified later than the deadline, 100% of the first night will be charged for each room booked.
•In case of no-show, there will be a NO SHOW charge of 100% of the first night of stay for each room booked.
• Early departures are nonrefundable and will be charged 100% of canceled nights.
***The hotel does not have rooms for the disabled or with an elevator or ramps; To access the facilities and rooms you have to climb stairs, if you require a ground floor, request it in your reservation.***Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Ubicacion habitacion alberca
Alberca habitacion
Alberca ubicacion
Location
Air did not work
Las instalaciones el hotel es muy bonito la ubicación cerca de todo la limpieza extrema de todos los sitios ;el personal muy amable.el.area de albercas limpias y agua a buena temperatura.
El área de regadera de la habitación muy pequeño pero es funcional y la limpieza y el agua caliente lo compensa .
Está muy bien ubicado. Aunque no está en la playa como yo había visto en algunas publicaciones, pero está muy cerca
Todo bien
Trotzdem frühzeitiger Anfrage nach einem eheren Check-In durften wir erst um 15 Uhr ins Zimmer.
Nice people always happy to help. Restraint in Hotel is Excellent! Short walk to Beach and plenty os businesses nearby to visit.
Stairs
Buena ubicacion, el persona del hotel fue muy amable y servicial, nos proporcionó toda la informacion turistica que necesitabamos
todo bien
La piscina y todo...
El estacionamiento. Para ser un hotel tan grande deben tener un estacionamiento más grande .
Las instrucciones limpias y las personas amables
El espacio para bañarse es muy pequeño
Nada
Me quejé desde que estábamos aún en el hotel, no obtuve respuesta y nos terminamos cambiando
Negativas a todas nuestras peticiones, toallas sucias apestando a sudor, camas pequeñas e incómodas, mal funcionamiento del aire acondicionado
El lugar es excelente. Las albercas muy bien.
Noisy. Kids running around in the night. Noisy pool area - not good for swimming
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