The Walper Hotel, part of JdV by Hyatt

Hotels
Joie De Vivre
8.8 (757 reviews)
20 Queen St S. , Kitchener , ca

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient Location
Clean Rooms
Cons:
Noise Issues
Bathroom Odor

Categories

Cleanliness
7.94
One review mentioned a room that stunk, affecting the overall perception.
Service
9.41
Most reviews mention courteous staff, although one provided critical feedback about handling the noise issue.
Location
9.45
Numerous reviews praised the hotel's convenient downtown location and proximity to attractions.
Room Quality
8.4
One review highlighted a beautiful room, but some mentioned issues like noise and temperature.
Amenities
8.93
Several remarks about good amenities, including coffee shops and room features.
Value for Money
8.89
Standard quality for this hotel tier, generally providing good value.
Food and Beverage
8.44
Some confusion about breakfast inclusions, but generally decent offerings.
Overall Experience
8.91
Mixed reviews lead to a solid, albeit not perfect overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:02

Property Description

Historic Charm with Modern Amenities

Custom Wallpaper and Tech-Friendly Rooms: Each room at The Walper Hotel offers a unique touch with custom wallpaper and convenient tech-friendly options, ensuring a comfortable stay.

Delicious Dining Options: Start your day with a delicious breakfast at Barrister’s Lounge and enjoy lunch, dinner, and a weekend brunch at the on-site restaurant TWH Social, offering a variety of tasty dishes to satisfy your cravings.

Convenient Location: Situated just steps away from shopping, dining, and entertainment options, The Walper Hotel provides the perfect base to explore and enjoy all that Kitchener, Ontario has to offer.

Book your stay at The Walper Hotel now to experience the perfect blend of historic charm and modern convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

This property does not accept Visa debit cards to guarantee your reservation. A valid credit card is required when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YKZ

Location

Guest Reviews

8.8
Based on 757 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
C
Claudia couple ca
6
Historic, central, comfortable.
Pros:

The location is excellent for nearby bars with live music. Central to nearby amenities. The staff are very friendly and eager to help out. The parking garage next to the hotel is convenient. There is a lot of history here which is preserved in the design of the rooms.

Cons:

The rooms are a lackluster for the price. Very small bathroom. The carpets looked dirty, but that may have been partially the design. The mini fridge was also extremely small. Wouldn't fit more than a few water bottles.

2026-08-27 via Nuitee
M
Michelle solo_traveller ca
9
Such a lovely and peaceful stay, I look forward to returning.
Pros:

I requested that I have a room facing away from the street as I am a light sleeper and needed rest to participate in on campus classes for the week. They heard my request, noted it upon check in, and gave me a very peaceful and comfortable room. I was so impressed that they remembered when I arrived and not simply when matching me to a room. The customer service and comfort was excellent!

Cons:

I would have liked a microwave, but at the same time I didn't go out of my way to ask for one or if one was available.

2026-08-26 via Nuitee
S
Sheryl couple ca
6
We love the location and convenience, but next time we will ask for an interior room away from the street.
Pros:

Conveniently located. Clean. Great Staff.

Cons:

We were on the 4th floor facing Queen St. and between the traffic noise and people yelling on the street we had a difficult time sleeping. Around 2am things would calm down, but before that it was incredibly loud. I had to use earplugs and a noise machine app to try and drown out the noise. It would also be nice to have coffee in the lobby for those guests who prefer a bigger coffee in the morning. The Nespresso machines are great, but the coffees are tiny.

2026-08-25 via Nuitee
S
Shaza solo_traveller ca
9
2026-08-25 via Nuitee
Z
Z6629RDaaronf NONE
10
Beautiful hotel
Pros:

Beautiful character amazing staff and a lovely room. Stayed with my partner we loved the experience will be back for our engagement.

2026-08-23 via Tripadvisor
D
Duncan couple ca
10
2026-08-23 via Nuitee
Y
yves couple ca
9
2026-08-22 via Nuitee
B
brent couple ca
9
Beautiful hotel, amazing staff and great locatiion
Pros:

Almost everything in the room was perfect

Cons:

The pillows, and there could have been extra ones available in the armoir

2026-08-22 via Nuitee
S
Scenic01313789550 NONE Amherstburg, Ontario
10
Downtown Kitchener
Pros:

Great location. Very friendly and helpful staff. Room was very nice. Breakfast in the restaurant was super. No microwave in the room

2026-08-20 via Tripadvisor
C
Climber594589 Family
2
No water when supposed fixed only Cold …. Pre booked and paid for a graduation…no response from manager and hotel
Pros:

This hotel was pre booked and paid for almost 2 month in advance for a graduation on Friday June 15th, 2026. We checked in on Thursday night the 14th of June. The water for hotel was being fixed. Ok we thought, it’s Thurs night. The next morning at 9 AM we had a social work Masters graduation to attend at Sir Wilmer Laurier. We did BUT with no showers as only cold water and not much available. We were told by the manager [email protected] that the hotel would take care of our inconvenience and money paid in advance at $864.00.
Confirmation # H16565770.
We were promised the value by card for this same hotel any where in Ontario. To date, nothing has been received, even after two inquiries to Mr. Espinosa ‘s email. I feel that we were duped, the reception knew the water was off the night we checked in , and didn’t tell us ,especially being prepaid. The water was minimum and only COLD the day of our graduation. No Showers!!!

2026-08-20 via Tripadvisor
J
jakka couple ca
9
Pros:

Good atmosphere.

Cons:

Hot water takes time I waited more than 5 minutes but didn’t get.in the morning it was ok.

2026-08-19 via Nuitee
P
Patricia solo_traveller ca
9
The Walper Hotel. Excellent location.9
Pros:

The Walper is conveniently located within a 7 min walk from the Centre in the Square. The hotel is modern and clean with excellent helpful staff. Would stay here again.

Cons:

There was an issue with the temp control in our shower. They made note of it when I told them about it at checkout to have it fixed.

2026-08-17 via Nuitee
J
John couple us
8
Pros:

Location

Cons:

The included breakfast was order off the menu which would have been fine except one woman was taking care of the entire restaurant and completely overwhelmed. I give her credit for staying calm. Get her some help please.

2026-08-17 via Nuitee
D
Dismas couple ca
10
The parking story: before checking it is not easy to find parking. The parking is in another building across street.
Pros:

The property is great and clean.Kind guest service.

2026-08-17 via Nuitee
L
Lut solo_traveller be
5
Pros:

De medewerkers zijn erg vriendelijk en behulpzaam.
Het gebouw in industriële stijl is smaakvol gerenoveerd.

Cons:

We hebben bijna niet geslapen. Hoe mooi het hotel ook moge zijn, de essentie van een hotel is toch dat je er een goede nachtrust hebt. De elementaire zaken om dat te garanderen zijn niet voorzien.
Het hotel ligt midden in het centrum en er is een levendig uitgaansleven. Er was tot in de vroege uurtjes straatlawaai. De ramen zijn niet geluidsdicht. Tot overmaat van ramp kan de kamer niet volledig verduisterd worden. Met de lichtreclame van het gebouw aan de overkant was dat vreselijk storend.

2026-08-16 via Nuitee
Z
Z8775FCmarkl Business
10
Great Boutique Hotel
Pros:

Great boutique hotel, rooms are small but efficient, try not to get room facing rear parking lot, the 3am garbage truck will wake you

2026-08-15 via Tripadvisor
E
elianacybak NONE Maple, Vaughan, Ontario
10
Beautiful Hotel
Pros:

The room was spacious and comfortable. Everything was clean. Staff were very friendly and accommodating! Its a beautiful hotel and renovated.

2026-08-10 via Tripadvisor
L
Louise extended_group ca
9
Pros:

Great hotel, centre of town, great restaurant on site, comfortable beds, funky style. Loved it all. Booked again for next year's Blues fest.

2026-08-10 via Nuitee
A
Adam couple ca
7
Pleasant and accommodating to our needs for the night
Pros:

Location, clean

Cons:

Water pressure, ice machine, water in fitness room water cooler

2026-08-09 via Nuitee
B
Brenda solo_traveller ca
8
Pros:

Location, close to event i was attending

Cons:

Room was noisy from room above and outside.
The bed was uncomfortable and the comforter was too heavy

2026-08-08 via Nuitee