The Walper Hotel, part of JdV by Hyatt

Hotels
•
Joie De Vivre
8.8 (671 reviews)
20 Queen St S. , Kitchener , ca

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient Location
Clean Rooms
Cons:
Noise Issues
Bathroom Odor

Categories

Cleanliness
7.94
One review mentioned a room that stunk, affecting the overall perception.
Service
9.41
Most reviews mention courteous staff, although one provided critical feedback about handling the noise issue.
Location
9.45
Numerous reviews praised the hotel's convenient downtown location and proximity to attractions.
Room Quality
8.4
One review highlighted a beautiful room, but some mentioned issues like noise and temperature.
Amenities
8.93
Several remarks about good amenities, including coffee shops and room features.
Value for Money
8.89
Standard quality for this hotel tier, generally providing good value.
Food and Beverage
8.44
Some confusion about breakfast inclusions, but generally decent offerings.
Overall Experience
8.91
Mixed reviews lead to a solid, albeit not perfect overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:02

Property Description

Historic Charm with Modern Amenities

Custom Wallpaper and Tech-Friendly Rooms: Each room at The Walper Hotel offers a unique touch with custom wallpaper and convenient tech-friendly options, ensuring a comfortable stay.

Delicious Dining Options: Start your day with a delicious breakfast at Barrister’s Lounge and enjoy lunch, dinner, and a weekend brunch at the on-site restaurant TWH Social, offering a variety of tasty dishes to satisfy your cravings.

Convenient Location: Situated just steps away from shopping, dining, and entertainment options, The Walper Hotel provides the perfect base to explore and enjoy all that Kitchener, Ontario has to offer.

Book your stay at The Walper Hotel now to experience the perfect blend of historic charm and modern convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

This property does not accept Visa debit cards to guarantee your reservation. A valid credit card is required when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YKZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CAD 18 per day.

Location

Guest Reviews

8.8
Based on 671 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
N
Nancy • couple • ca
8
Pros:

It is right in the middle of downtown Kitchener. Perfect location but parking is very difficult. We did purchase parking which you really have no other choice but it was convenient.

Cons:

We found it rather cold in our room with the air ( supposed to be heat) blowing right on us. We didn't get a great nights sleep. Not a fan of feather pillows. Next time we will bring our own. Was a pleasant stay otherwise. We were not really there long enough to really experience it fully.

2026-03-14 • via Nuitee
K
Kelly • family_with_children • ca
7
2026-03-12 • via Nuitee
R
ricci • family_with_children • ca
10
2026-03-02 • via Nuitee
O
Owen • couple • ca
8
2026-03-02 • via Nuitee
J
Johncdxb • family_with_children • gb
10
Pros:

Lovely staff and great local transport links and shopping.

Cons:

Nothing

2026-03-01 • via Nuitee
J
Jasmine • family_with_children • ca
10
2026-02-26 • via Nuitee
C
Cameron • couple • ca
8
2026-02-22 • via Nuitee
T
Tara • extended_group • ca
9
Loved our stay
Pros:

Location was excellent.
Room very clean & spacious!
Bathroom also fabulous

Cons:

In the room, there was no place to put the suitcase such as a luggage rack. There were not drawers to put your clothes/ things.
Therefore everything ended up on the floor.

2026-02-10 • via Nuitee
W
Wendy • couple • ca
9
Would stay again!
Pros:

Beautiful property with nice character combined with modern bathroom. High ceilings. Staff excellent!

Cons:

Hard to adjust water in shower. Make sure you use the wand and point away from yourself.

2026-02-10 • via Nuitee
D
Daniel • solo_traveller • ca
9
Always a great place to stay in DT KW
Pros:

Beautiful, clean and modern, very friendly staff - super central location

Cons:

Parking validation is ambiguous, TV-phone mirroring system it inconsistent

2026-01-29 • via Nuitee
I
Isabel • couple • ca
9
Very cool place, clean, great staff
Cons:

Parking

2026-01-26 • via Nuitee
L
lisa • couple • ca
8
Pros:

The room was clean and cozy.

Cons:

My only complaint was that the window seal wasn't as tight, so the room was quite cold, and we were there during the winter snowstorm weekend.

2026-01-26 • via Nuitee
W
wee_lassy_big_world • Couples • Amsterdam, North Holland Province
8
Fabulous decor
Pros:

Modern decorated room which was a good size for a central hotel. shower was great but the toiletries very basic. Location was ok and staff were super pleasant. Very limited parking and first come first serve basis.

2026-01-25 • via Tripadvisor
S
Sukhmeet • extended_group • ca
5
Pros:

Staff

Cons:

Wash basin because of water goes down very slow.

2026-01-25 • via Nuitee
N
Nastaran • solo_traveller • ca
9
Pros:

Their reservations behaviors were amazing .
Patient and kind.

2026-01-20 • via Nuitee
T
Tiina • couple • ca
10
Comfortable accommodation with creative décor and great staff.
Pros:

We were attending a concert in Kitchener. I didn't know what to expect with accommodations. This hotel was a huge surprize. Comfortable, very creative décor, and dimmers on overhead light fixtures - another unexpected detail. We discovered the restaurant in the basement for our included breakfast, and wished we had discovered in sooner rather than going out for dinner the previous evening before the concert.

Cons:

Absolutely nothing!

2026-01-20 • via Nuitee
J
Jennifer • couple • ca
10
Pros:

It was a beautiful stay!

2026-01-19 • via Nuitee
E
Erin • extended_group • ca
10
Pros:

We are at the restaurant in the basement for lunch and got coffee in the morning
All very good

2026-01-19 • via Nuitee
S
Susan • couple • ie
9
Great location with fantastic, welcoming staff at reception.
Pros:

Fantastic location in a beautiful historic building in downtown Kitchener. Easy access to the ion and iron horse trail. You can get anywhere tied like to go without needing to rent a car.

Cons:

We were above the ballroom on a Saturday night so there was a wedding on but it was only a bit loud that one night.

2026-01-19 • via Nuitee
T
Trisha • family_with_children • us
10
Overnight stay.
Pros:

Cute hotel, giant room. Very comfortable beds. Great location. The staff was attentive.

Cons:

Parking was across the street, if you had a lot of luggage, it could be a haul getting it to the hotel. Also, once you're across the street, you had to step up on the curb, and up a step (or 2 I can't remember) to get into the hotel. On the floor we were on there were 2 steps to get to our room. We did not have any issues with that, but if you have mobility issues, you will want to ask if there is an easier way to get in and out especially with luggage.

2026-01-19 • via Nuitee