Best Western Laval-Montreal & Conference Centre

Hotels
Best Western
8.3 (2134 reviews)
3655 Autoroute des Laurentides , Laval , ca

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Great location
Comfortable rooms
Cons:
Limited breakfast options
Uncomfortable baby crib
Parking issues

Categories

Cleanliness
8.48
Cleanliness was consistently praised in various reviews, highlighting the hotel's commitment to hygiene.
Service
8.75
The staff were described as friendly and helpful, which positively influenced the overall sentiment.
Location
8.99
Multiple reviews highlighted the excellent location, making it easy to access nearby attractions.
Room Quality
7.94
While most rooms were comfortable, some critiques were made regarding specific furnishings, like beds and baby cots.
Amenities
8.17
Amenities such as the indoor pool and breakfast were positively mentioned, though some noted issues with specific services.
Value for Money
8.33
Guests felt that the price was reasonable considering the quality offered by the hotel.
Food and Beverage
7.48
Food quality received mixed reviews, with some guests expressing dissatisfaction with breakfast options.
Overall Experience
8.25
Overall, guests reported a satisfactory experience with minor inconveniences influencing the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:19

Property Description

Indoor Pool and Gym
Enjoy a year-round indoor pool and a convenient gym during your stay at Best Western Laval-Montreal & Conference Centre. Stay active and relaxed without leaving the hotel premises.

Comfortable Rooms with Amenities
Experience a cozy stay in tastefully decorated rooms featuring pillowtop beds, a fridge, and a flat-screen TV with extended cable. Some rooms even offer a balcony with a unique view of the hotel's interior.

Convenient Services
Benefit from a 24-hour reception and a business centre with fax and photocopying services at your disposal. Whether for leisure or work, Best Western Laval-Montreal ensures a hassle-free stay.

Book now for a delightful stay at Best Western Laval-Montreal & Conference Centre!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 2134 reviews
Cleanliness: 8.48
Service: 8.75
Location: 8.99
Room Quality: 7.94
Amenities: 8.17
Value for Money: 8.33
Food and Beverage: 7.48
Overall Experience: 8.25
R
Ralph family_with_children ca
1
Nightmare of a night
Cons:

The hotel was packed with a group that made crazy noise until 1h30 in the morning. People were literally almost partying in the hallways, ordered pizza, spoke, screamed and laughed loudly while the kids were playing hockey in the hallways as well. It was impossible to sleep and the phone line for the reception conviniently stopped working at one point...they called security once which didnt do anything about it.. We couldnt sleep all night until 2 AM and at 6AM kids started to play in the hallways again. We tried to speak to the manager, who was supposed to call us back, its been almost 2 weeks at this point, no call back, never available when we call, and now they won't even answer our calls, puts us on hold and hangs up after a while.

2026-04-09 via Nuitee
P
Patrick family_with_children ca
6
2026-04-09 via Nuitee
E
Eric couple ca
5
Ça nous a dépanner sans plus.
Pros:

le service.

Cons:

Bruillant, mal insonorisée et trop chère.

2026-04-06 via Nuitee
O
OUAKUY CHRISTIAN couple bf
7
Correct mais le bruit des enfants et adolescents qui séjournaient à l’hôtel au même moment
Pros:

La chambre, les équipements, le parking étaient corrects

Cons:

Le bruit des enfants à des heures indus de la nuit dans les couloirs de l’hôtel

2026-04-06 via Nuitee
Y
Yisu solo_traveller ca
10
very satisfied
Pros:

easy to find, quiet place, clean and tidy

2026-04-05 via Nuitee
L
Lora family_with_children be
6
Pros:

Bon petit déjeuner
Lits confortables

Cons:

Chambres pas bien isolées. On entendait nos voisins parler dans leur chambre

2026-04-04 via Nuitee
S
Sherry couple us
8
2026-04-01 via Nuitee
M
Michele solo_traveller ca
9
2026-03-30 via Nuitee
C
Chantal-Lyne extended_group ca
8
Excellent service et courtoisie impeccable pour répondre à nos besoin.s
Pros:

Chambre, gym et déjeuner

2026-03-30 via Nuitee
L
Lepage family_with_children ca
8
2026-03-28 via Nuitee
J
Joelle-Ann couple ca
8
J’ai bien aimé mon séjour chez vous
Pros:

C’était propre, bien situé, bon petit déjeuner

Cons:

Les oreillers étaient très épaisse, il y avait aussi un équipe de petits joueurs de hockey qui étaient un peu bruyant

2026-03-26 via Nuitee
K
Katerine solo_traveller ca
9
2026-03-25 via Nuitee
M
Mathieu family_with_children ca
9
2026-03-25 via Nuitee
S
Sylvain solo_traveller ca
10
Pros:

Oui

2026-03-24 via Nuitee
N
Nathalie family_with_children ca
10
2026-03-24 via Nuitee
E
Evelyn couple ca
9
2026-03-23 via Nuitee
C
Chiara family_with_children ca
8
Pros:

Bella struttura, pulita e accogliente. Camere spaziose.

Cons:

Divano letto veramente molto scomodo, fate attenzione se prevedete di usarlo. Noi eravamo in 5 e avevamo bisogno di utilizzarlo.
Per colazione c’è poca scelta.

2026-03-23 via Nuitee
A
Alexia couple ca
10
2026-03-23 via Nuitee
M
Michele family_with_children ca
9
2026-03-22 via Nuitee
M
Morin family_with_children ca
8
2026-03-22 via Nuitee