Inn At The Quay

Hotels
8.5 (494 reviews)
900 Quayside Drive , New Westminster , ca

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Beautiful views
Cons:
Rooms are dated
Lack of certain amenities
Breakfast wasn't great

Categories

Cleanliness
8.46
The cleaning staff did a great job providing a good clean room. Some comments mention cleanliness positively.
Service
9.43
Front desk staff always so friendly and helpful, excellent server for dinner.
Location
9.47
Great location near the river and boardwalk, easy access to restaurants.
Room Quality
8.42
Rooms are comfortable and clean; however, some rooms are dated and noisy.
Amenities
7.95
Some amenities were lacking, such as no safe in the room and limited conveniences.
Value for Money
7.41
Rooms are very dated for over $400 a night, not a good value.
Food and Beverage
7.96
Breakfast was just okay, but dinner was outstanding.
Overall Experience
8.93
Multiple reviews highlighted a lovely stay, accommodating staff, and beautiful views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:32

Property Description

Scenic River Views:
Experience breathtaking views of the Fraser River right from your room at Inn at the Quay. The picturesque setting creates a tranquil atmosphere perfect for relaxation and rejuvenation.

Convenient Location:
Centrally located in historic New Westminster, our hotel offers easy access to key attractions and transportation. With skytrain access to Vancouver city centre, guests can explore the best shopping spots, sports arenas, and business hubs with ease.

Fine Dining Experience:
Indulge in award-winning dining at the Boathouse Restaurant and Marine Lounge located adjacent to the hotel. Delight your taste buds with fresh seafood, premium meats, and local wines while soaking in the stunning waterfront views.

Book your stay at Inn at the Quay for a memorable and convenient experience in British Columbia.

Important information:

Please note, the guest must be 19 years of age with valid photo ID and a valid credit card to check-in.
Please note that pets are only allowed upon request and subject to approval.
Please note that a maximum of 2 pets is allowed per room.
Please note that pets will incur an additional charge of CAD 60 per stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 13 per day.

Location

Guest Reviews

8.5
Based on 494 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 8.93
K
Klein • couple • ca
10
2026-02-09 • via Nuitee
P
Pat • family_with_children • ca
10
2026-01-23 • via Nuitee
M
Michele • couple • us
10
It was a lovely place to stay, with lovely staff.
Pros:

The staff was very friendly and helpful, they put me in a room that I requested. The room was clean and quiet. It’s everything I asked for.

Cons:

Maybe a microwave in the room? I had to run downstairs to the lobby to heat up my food.

2026-01-19 • via Nuitee
M
martina • extended_group • it
7
Pros:

location e vicinanza ai mezzi per raggiungere il centro

2026-01-19 • via Nuitee
R
Ronald • couple • us
7
The hotel was nice, but defiinitly lacked in support material and items to make it a better stay.
Pros:

Nice view. The cleaning staff did a great job providing a good clean room.

Cons:

There was no safe for valuables and no microwave. There was no map of the surrounding area or information on local activities, restaurants and stores.

2026-01-19 • via Nuitee
B
Brenda • couple • ca
9
Enjoyed it very much and would stay again and recommend to others
Pros:

The location was excellent and the staff was very helpful. The “welcome” and “departure” chocolates and water and candies were a very nice touch

Cons:

Nothing

2026-01-19 • via Nuitee
S
Spencer • couple • us
8
2026-01-19 • via Nuitee
J
James • couple • ca
8
Very comfortable, fairly clean and could use some updates/ammenities.
Pros:

Our stay was cozy and comfortable. Most notably, the surfaces and linens were clean, and the beds/pillows were very comfortable. We had an awesome view of the river/harbour from the balcony and the location was convenient The staff were very accommodating when we asked to move rooms due to being sandwiched in between a rowdy and noisy hockey team.

Cons:

Rooms were clearly dated and could use some upgrades. Baseboards/light switches were dirty, peeling wallpaper and sign of minor water damage in bathroom around corner of tub. Shower fixtures were old with poor water pressure. We moved rooms twice during our stay. (1) Due to excessive noise from a hockey team (not the property's fault), and (2) the door's lock would not engage. You could simply push the door open. This is a major safety risk and glad we noticed and another example of the building showing it's age and need for renovation. The staff were extremely accommodating and understanding in both situations and we had our room changed without hesitation.

Hotel could also use some more amenities for what you're paying, ie: free coffee in lobby, free breakfast of some kind (continental, warm, etc). Would gladly pay an extra $15/night to have these included in our stay.

2026-01-16 • via Nuitee
P
PT_Duck06 • Family • Ottawa, Ontario
8
Comfortable and Modern Hotel in New West
Pros:

We had a lovely two night stay. The hotel is older but stylishly renovated. The room was a good size and nicely furnished. It was clean and the bathroom had excellent amenities including robes. The view over the river is fantastic. There is some noise from the train, but not enough to disturb my sleep (but earplugs might be needed for some). The location is across the street from many restaurants and shops in a market building and is located in a ln urban residential neighbourhood (lots of condos) and we felt safe. You have to cross the overpass to get to other restaurants and shops and Skytrain station (very short walk). We enjoyed the restaurant downstairs as well as other local options. Would stay again.

2026-01-12 • via Tripadvisor
M
Mike • couple • us
10
2026-01-12 • via Nuitee
R
Richelle • family_with_children • ca
10
Pros:

Close to everything and a nice hotel

2026-01-11 • via Nuitee
M
Mary • couple • us
9
We enjoyed our short time.
Pros:

Very comfortable, quiet room. Nice view of the river. Proximity to the Sky Train station. Lots of restaurants nearby.

Cons:

Maybe the offer of a Continental breakfast, or a light breakfast in the restaurant (included in the room or for a small fee).

2026-01-07 • via Nuitee
E
ELISABETH • couple • fr
7
Cons:

Le chauffage n’a pas fonctionné correctement et est très bruyant

2026-01-06 • via Nuitee
A
Abubakar • solo_traveller • ca
9
2026-01-03 • via Nuitee
J
Jacqueline • solo_traveller • ca
9
I’ll be a repeat customer.
Pros:

The location was amazing!

Cons:

Google Maps lol couldn’t take me there.

2025-12-14 • via Nuitee
C
Colleen • solo_traveller • ca
8
Very comfortable, quiet and a beautiful view!
2025-12-12 • via Nuitee
B
Bryan • solo_traveller • ca
5
Selected pet friendly on Book.com thought the price would have included pet. They changed us an extra $50 for the dog
2025-12-08 • via Nuitee
S
Sumanpreet • family_with_children • ca
10
2025-12-06 • via Nuitee
T
Tyler • solo_traveller • es
10
2025-12-01 • via Nuitee
S
Sarah • solo_traveller • ca
1
Not great vale for money
2025-11-18 • via Nuitee