Norfolk Arms Hotel - Arundel

Hotels
8.4 (1739 reviews)
High Street , Arundel , gb

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Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Kid meals
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Clean rooms
Historical atmosphere
Cons:
Some amenities need improvement
Parking fees
Minor room comfort issues

Categories

Cleanliness
8.4
Rooms were generally clean, as highlighted in multiple reviews.
Service
8.6
Staff were described as kind and helpful, contributing positively to the experience.
Location
8.9
Multiple reviews praised the excellent central location of the hotel.
Room Quality
8.3
Rooms were described as comfortable and quirky, but some noted minor issues.
Amenities
8.2
Amenities were considered standard but appreciated for their unique offerings.
Value for Money
8.4
Good value noted for the overall experience and historic appeal.
Food and Beverage
8.1
Food was described as decent but could improve, especially breakfast options.
Overall Experience
8.3
Overall, guests enjoyed their stay with some minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:52

Property Description

Historical Charm and Period Features

Step back in time at Norfolk Arms Hotel, located under the battlements of Arundel Castle. Each room is uniquely designed with period features, offering a glimpse into the past.

Delicious Dining and Cozy Bars

Indulge in traditional British cuisine at The Castle Restaurant, where local and seasonal ingredients take center stage. Afterward, unwind in one of the two cozy bars with local ales and Wi-Fi access, perfect for enjoying afternoon teas or light meals.

Scenic Surroundings and Nearby Attractions

Surrounded by the stunning countryside of West Sussex and just steps from Arundel Castle, Norfolk Arms Hotel offers a picturesque setting. Explore the scenic River Arun or take a short drive to the lively Bognor Regis. Experience history and natural beauty all in one place.

Book now to experience a blend of history, charm, and modern comforts at Norfolk Arms Hotel.

Important information:

Please note that the hotel does not have a elevator and some rooms are limited in height, which may not be suitable for guests with mobility restrictions. Ground floor rooms are available if requested. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Please note that the hotel hosts weddings and private functions most weekends, so there may be some noise.

Please note there may be limited dining and leisure services at this hotel over the festive period. Please contact the hotel directly for more information.

When booking 4 rooms or more, different policies and additional supplements will applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 7.50 per day.

Location

Guest Reviews

8.4
Based on 1739 reviews
Cleanliness: 8.4
Service: 8.6
Location: 8.9
Room Quality: 8.3
Amenities: 8.2
Value for Money: 8.4
Food and Beverage: 8.1
Overall Experience: 8.3
M
Mark • solo_traveller • gb
9
Pros:

Lovely old fashioned comfort

2026-05-16 • via Nuitee
A
Andy • solo_traveller • gb
7
Trip to the races
Pros:

Good base for our trip to Fontwell races. It had a nice big room with comfortable bed and good shower facilities.

Cons:

Not the most welcoming at reception.

2026-05-16 • via Nuitee
K
King • solo_traveller • gb
7
Pros:

Nice room.

Cons:

We've been here a few times. I think by now we might be recognized but we aren't. Room in the furthest corner of the building. Also unable to get my name right, my first name isn't King, I'm definitely not royalty!

2026-05-16 • via Nuitee
C
Catherine • couple • gb
9
Comfortable retreat after long country walks.
Pros:

Excellent location, well cared-for hotel. Receptionist with a sense of humour.

2026-05-16 • via Nuitee
D
Debbie • couple • gb
8
2026-05-16 • via Nuitee
S
Steven • couple • gb
10
Lovely Room in Great Hotel in Centre of Arundel
Pros:

The Norfolk hotel is in the centre of Arundel and well placed for sightseeing . Our lovely , exceptionally clean room was on the 3rd floor with lovely views across the rooftops to the countryside in the distance . The bed was very comfortable and the linen so clean and The bathroom also was very clean . We ate in the bar early evening and the food was very good , also all staff we spoke to were very friendly and helpful .

2026-05-15 • via Nuitee
A
Avis • couple • au
7
Central location with parking facilities.
Pros:

Staff friendly. Room in old servants quarters on the third level with a bath no shower was comfortable. Breakfast was served in the dining room - continental or cooked.

Cons:

Carrying suitcase up three flights of stairs.

2026-05-15 • via Nuitee
A
Ana • couple • br
4
Pros:

Localização e funcionários bacanas

Cons:

No quarto tinham várias teias de aranhas enormes saindo do teto até as duas cortinhas. Os pisos desnivelados causam incomodo ao deitar na cama pois ela se torna totalmente irregular (um lado da cama mais alto que o outro).

2026-05-15 • via Nuitee
H
Hayley • solo_traveller • gb
10
Brilliant and easy
Pros:

Reception staff were so helpful

2026-05-15 • via Nuitee
W
Wright • couple • gb
8
Pros:

Location ideal, good size room and comfortable beds.

Cons:

Charge for parking car was not advertised.

2026-05-14 • via Nuitee
N
Nigel • solo_traveller • gb
8
Pros:

Great location in the middle of Arundel. Lots of seating outside as well.

Cons:

Hotel feels a bit dated and old fashioned.

2026-05-13 • via Nuitee
A
Antony • extended_group • gb
8
Probably the best hotel in Arundel, and a great location
Pros:

This is a lovely hotel right in the middle of Arundel, the location cannot be beaten. The bedrooms are well furnished and the staff helpful. It's probably the best hotel in Arundel. My room was overlooking the high street, and I thought I might get some road noise, however the centre of Arundel is very quiet overnight, with very little passing traffic until about 7:30am. I will stay here again.

Cons:

Nothing.

2026-05-13 • via Nuitee
K
Kenneth • family_with_children • us
9
Pros:

Clean, modern room is a new annex to the original hotel building.

Cons:

No suggestions, the hotel met or exceeded expectations.

2026-05-13 • via Nuitee
C
Cara • couple • gb
10
Gem of a place in a great location
Pros:

Great location
Parking
Lovely room

Cons:

1 member of staff could have been better

2026-05-11 • via Nuitee
A
Andrew • couple • gb
7
2026-05-11 • via Nuitee
W
Winnister • solo_traveller • gb
7
2026-05-10 • via Nuitee
M
Michael • couple • gb
8
Pros:

Small cooked breakfast, 2 eggs & 2 rashers of bacon would have been nice

Cons:

As above a bigger breakfast

2026-05-09 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-05-09 • via Nuitee
D
david • couple • gb
3
Bearable
Pros:

Rude checking

Cons:

Local

2026-05-09 • via Nuitee
J
Jean • couple • gb
10
Lovey place to stay
Pros:

We love staying here as not only is it a lovely hotel it is situated on the lovely high street in Arundel close to the castle, shops and bars. The staff are lovely also so a great place to stay

2026-05-07 • via Nuitee