Norfolk Arms Hotel

Hotels
8.4 (1647 reviews)
High Street , Arundel , gb

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Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Kid meals
Outdoor furniture
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Clean rooms
Historical atmosphere
Cons:
Some amenities need improvement
Parking fees
Minor room comfort issues

Categories

Cleanliness
8.4
Rooms were generally clean, as highlighted in multiple reviews.
Service
8.6
Staff were described as kind and helpful, contributing positively to the experience.
Location
8.9
Multiple reviews praised the excellent central location of the hotel.
Room Quality
8.3
Rooms were described as comfortable and quirky, but some noted minor issues.
Amenities
8.2
Amenities were considered standard but appreciated for their unique offerings.
Value for Money
8.4
Good value noted for the overall experience and historic appeal.
Food and Beverage
8.1
Food was described as decent but could improve, especially breakfast options.
Overall Experience
8.3
Overall, guests enjoyed their stay with some minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:52

Property Description

Historical Charm and Period Features

Step back in time at Norfolk Arms Hotel, located under the battlements of Arundel Castle. Each room is uniquely designed with period features, offering a glimpse into the past.

Delicious Dining and Cozy Bars

Indulge in traditional British cuisine at The Castle Restaurant, where local and seasonal ingredients take center stage. Afterward, unwind in one of the two cozy bars with local ales and Wi-Fi access, perfect for enjoying afternoon teas or light meals.

Scenic Surroundings and Nearby Attractions

Surrounded by the stunning countryside of West Sussex and just steps from Arundel Castle, Norfolk Arms Hotel offers a picturesque setting. Explore the scenic River Arun or take a short drive to the lively Bognor Regis. Experience history and natural beauty all in one place.

Book now to experience a blend of history, charm, and modern comforts at Norfolk Arms Hotel.

Important information:

Please note that the hotel does not have a elevator and some rooms are limited in height, which may not be suitable for guests with mobility restrictions. Ground floor rooms are available if requested. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Please note that the hotel hosts weddings and private functions most weekends, so there may be some noise.

Please note there may be limited dining and leisure services at this hotel over the festive period. Please contact the hotel directly for more information.

When booking 4 rooms or more, different policies and additional supplements will applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 7.50 per day.

Location

Guest Reviews

8.4
Based on 1647 reviews
Cleanliness: 8.4
Service: 8.6
Location: 8.9
Room Quality: 8.3
Amenities: 8.2
Value for Money: 8.4
Food and Beverage: 8.1
Overall Experience: 8.3
J
Jane • extended_group • gb
10
Pros:

Central

2026-03-22 • via Nuitee
M
Martin • couple • gb
10
Very good town centre hotel.
Pros:

Central location. Lovely town hotel. Good parking too.

Cons:

Nothing really

2026-03-20 • via Nuitee
E
Elizabeth • solo_traveller • gb
8
2026-03-19 • via Nuitee
A
Alexandra • couple • us
10
Perfect boutique hotel stay in heart of Arundel
Pros:

The hotel location was perfect for exploring Arundel. The size of our room was WAY bigger than expected (probably the biggest room I've ever had in Europe!), the staff was very accommodating and helpful. The hotel itself was charming and had a good atmosphere that felt cosy.

Cons:

The cleanliness of the property overall was great. The one thing we noticed was there was no proper ventilation in the toilet in our room which led to a decent amount of mold build up along the window.

2026-03-16 • via Nuitee
D
Daniel • couple • gb
8
2026-03-15 • via Nuitee
K
Karen • couple • gb
9
Comfortable and convenient hotel
Pros:

Clean and comfortable , good tea & coffee supplies. Staff friendly. Good location

Cons:

Nothing

2026-03-13 • via Nuitee
H
Hayley • couple • gb
8
2026-03-12 • via Nuitee
T
Tim • couple • gb
8
Good for overnight in Arundel
Pros:

Nice breakfast

2026-03-10 • via Nuitee
J
JoAnn • solo_traveller • ie
8
2026-03-10 • via Nuitee
M
Mark • couple • gb
8
A charming and hisoric hotel in the middle of a pictureque and historic town in the heart of West Su
Pros:

We stayed in a 'superior' double room with views of the historic high street.
Our room had been refurbished to a very high standard, complete with ;ovely four poster bed, and was very comfirtable.

2026-03-10 • via Nuitee
C
Colleen • couple • gb
8
Lovely historic hotel in the centre of Arundel
Pros:

We were very impressed with this historic hotel, the relaxing lounge, the Snug, the friendly staff and the location.. Our room was a lovely, generous size, the bed very comfortable and the facilities good.

Cons:

Having a cold shower in the morning!! Unfortunately hotel had an early morning power cut, so no hot water. And the water in the water basin drained away very slowly.

2026-03-09 • via Nuitee
R
Richard • couple • gb
10
Pros:

Staff were fabulous for an evening 90th celebration

Cons:

Bit tricky to find the car park

2026-03-08 • via Nuitee
M
Michelle • couple • gb
10
Excellent.
Pros:

Really quaint. Stayed a few times now. The staff are so friendly and helpful.

2026-03-08 • via Nuitee
O
Olly • couple • gb
10
Pros:

We have loved this hotel since we first stayed here three years ago, it was such a privilege to stay again on the day we got engaged at Swanbourne lake. The staff are always amazing and the room was to die for. Highly recommend

2026-03-07 • via Nuitee
J
John • couple • gb
9
Great location, big room, comfy bed, nice bathroom, cosy bar - perfect!
Pros:

Great location, big room, comfy bed, nice bathroom, cosy bar - perfect!

2026-03-06 • via Nuitee
E
Elaine • couple • gb
8
Pros:

Room was great but door kept sticking so had trouble opening door, shower was scalding hot & wouldn’t turn down any more could be dangerous

2026-03-05 • via Nuitee
J
jane • couple • gb
7
Pros:

Large room / comfy large bed / good shower.

Cons:

Having to pay for parking.

2026-03-03 • via Nuitee
J
Judith • couple • gb
8
A lovely old hotel, in an excellent location.
Pros:

Nice shower, plenty of hot water for a bath, adequate heating, very comfortable bed. Quirky furniture. Lovely uneven floor due to age of property. Excellent base to explore shops.

Cons:

Would have preferred it if parking charge was included in your stay. We decided to get the train in the end.

2026-03-02 • via Nuitee
P
peter • couple • gb
8
Excellent value for money
Pros:

Lovely old quirky place in brilliant setting

Cons:

Nothing

2026-03-02 • via Nuitee
J
Javier Arrinda • couple • es
10
Pros:

Best hotel in Arundel, Amazing

Cons:

Nothing

2026-03-02 • via Nuitee