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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Concierge service
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Contactless check-in/check-out
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Screens / Barriers between staff and guests for safety
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24-hour security
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Swimming nearby
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Located just 15 minutes from Juarez International Airport and the Azteca industrial park, Hotel Lucerna Ciudad Juarez offers a serene escape with its outdoor pool and lush garden surroundings. The guest rooms are equipped with modern amenities including cable TV, air conditioning, and complimentary bottled water, ensuring a comfortable stay for all guests.
Convenient Facilities
Guests can take advantage of the hotel's on-site gym and business center, complete with free computer, printer, and fax services. Whether traveling for leisure or business, Hotel Lucerna Ciudad Juarez caters to all needs with its well-equipped facilities.
Culinary Delights
Indulge in a culinary experience at El Acueducto Restaurant, where Mexican and International cuisine is served for breakfast, lunch, and dinner. For a more relaxed setting, guests can unwind at El Acueducto Bar with refreshing drinks and live music, creating the perfect atmosphere to unwind after a long day.
Book your stay at Hotel Lucerna Ciudad Juarez now and experience the perfect blend of comfort and convenience.
Free one-way transfers from the hotel to the airport are available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
No special conditions apply for groups.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People 13 years old and over stay for MXN 450 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Breakfast was ok but they had the same things every single day. No variety
No variety in food
They didn't comply with the complimentary breakfast
cleanliness
All the staff was very attentive to us, always smiling, they give us free dinner “ social hour”( salmon tapas, ,mini sandwiches, boneless, beer, tequila, soda in the lounge area (same floor we stayed),, then in the morning breakfast was pretty good ( chicharrón en salsa verde, beans, eggs ,fruits, coffee, juice ) in same lounge area , rooms was very clean, clean towels, shave kit, also in mini fridge we have 6 free drinks ( beer, juice, soda, sparkling water, ) definitely worth the price, bed was perfect, my wife and me enjoyed, SEE YOU SOON!!
The only complain was because we arrive at 2:30 and check in in hotel was at 3:30pm, so we expend 30 min in lobby with all the luggage
Dated room, need improvement, not clean
Very decent place and location
Bathrooms were dirty and pool was cold bummer if u have kids
The room was clean. Staff is really nice. Has Netflix.
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Great customer service
Our room was facing a busy noisy street
Instalaciones en general.
La calidad del servicio y actitud en restaurante.
La comida es buena.
Excelente vista de la ciudad desde el balcón.
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