Andaz Seoul Gangnam, By Hyatt

Hotels
•
Andaz
8.9 (686 reviews)
854 Nonhyun-ro, Gangnam-gu , Seoul , KR

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Delicious food
Cons:
Cleanliness timing issues
Noise from floors and hallways

Categories

Cleanliness
8.6
The review mentions some inconvenience with cleanliness timing, indicating a slight concern.
Service
9.6
Multiple reviews highlight attentive staff and excellent service experience.
Location
9.1
Many reviews appreciate the convenient location near transport and attractions.
Room Quality
8.6
Generally good mentions of room quality but nothing outstanding was highlighted.
Amenities
8.6
Amenities were positively noted, though some additional features could enhance the experience.
Value for Money
8.6
Standard quality for this hotel tier, with complaints about specific services balancing the score.
Food and Beverage
9.1
Several reviews mention positive experiences with food, especially breakfast.
Overall Experience
9
Overall positive sentiment with some minor issues affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:26

Property Description

Luxurious Accommodation with Stunning City Views

Exceptional Amenities for a Relaxing Stay
The 5-star Andaz Seoul Gangnam offers a fitness centre, indoor pool, and hot tub for guests to unwind and rejuvenate during their stay. With room service, a 24-hour front desk, and luggage storage available, guests are ensured a seamless and enjoyable experience.

Modern Comforts and Convenience
Each room at Andaz Seoul Gangnam is equipped with air conditioning, a flat-screen TV, and a private bathroom with premium toiletries. Guests can also enjoy city views, access to a shared lounge, and delicious meals at the on-site restaurant.

Experience luxury and convenience at Andaz Seoul Gangnam - book your stay now for an unforgettable Seoul getaway.

Important information:

Please note that the swimming pool is open from 06:00 until 22:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INC

Location

Property Video

Guest Reviews

8.9
Based on 686 reviews
Cleanliness: 8.6
Service: 9.6
Location: 9.1
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 9
D
derya • couple • tr
7
Pros:

Konum

Cons:

Çalışanların bilgisi

2026-09-11 • via Nuitee
L
Lee • couple • hk
10
Very happy customer first time stay at Andaz and will only stay at Andaz
Pros:

The hotel in the best location. The breakfast provides a variety of high-quality cuisines. The staff are friendly, efficient, young, happy, and full of energy.

Cons:

The hotel provides a gluten-free option. The room service food is so tasty. The chef did an excellent job. Big credit to the kitchen team.

2026-09-11 • via Nuitee
D
derya • couple • tr
7
Pros:

Konumu

Cons:

Çalışanların ilgisini

2026-09-11 • via Nuitee
진경 • couple • kr
1
2026-09-07 • via Nuitee
N
NIDHI • family_with_children • ca
10
It’s was an amazing stay!!
Pros:

Amazing hospitality…

Cons:

N/a

2026-08-28 • via Nuitee
A
anthony • solo_traveller • gb
9
2026-08-27 • via Nuitee
E
Eric • solo_traveller • sg
7
2026-08-25 • via Nuitee
E
Emi • couple • sg
8
2026-08-21 • via Nuitee
H
Hee Jung • solo_traveller • es
8
Pros:

지하철 바로옆 위치가 좋았고 룸크기 욕실싸이즈 커서 사용하기 좋았다. 특히 슬리퍼가 편해서 좋았다

Cons:

조식이 번잡하고 시끄러운듯
서울시내 다른 5성 대비 좀 부족한듯.

2026-08-21 • via Nuitee
L
Lutz • solo_traveller • de
10
Familienurlaub
Pros:

Lage, Lage, Lage

Cons:

./.

2026-08-17 • via Nuitee
T
Thi Ut Giang • solo_traveller • au
8
Pros:

Near where i need to go , station

Cons:

Expensive for the room and pool is so bad. On basement, need to buy a cap to get into the pool.

2026-08-13 • via Nuitee
F
francislee2022 • NONE • Hong Kong
8
A pleasant surprise!
Pros:

It is a great location in Gangnam. The staff were very attentive and most importantly, the room is clean and maintained well.

2026-08-12 • via Tripadvisor
D
deevadess • NONE • Los Angeles, California
6
Noise Issues but Great Location - Andaz Seoul
Pros:

Great location. Aesthetics and vibe on point. Cafe was great near lobby. Staff were attentive. However, the first room we booked into had a smell issue from powder room’s toilet, and the relocated room’s master shower drain was clogged and water pooled after shower and had to ask for housekeeping to clean in the day after. Even if it’s all Gessi hardware and marble top, what matters is the working order and hygiene. The WORST part however was the noise control. No soundproofing. I I could hear the water running from someone showering next door for 20-30 minutes, in such a loud echoey way that I have never experienced before in a hotel room. The early morning noises from the hallway were also very loud; our room was right across from the storage room for linens and such, and could hear the door clanking to close and the cart rolling from early hours and on. Apparently, lack of soundproofing is an issue w this hotel. Great location - a bunch of tourist favorite shops and clinics and restaurants all around. Room service was also great. Just wouldn’t be back for the noise issues.

2026-08-10 • via Tripadvisor
C
Claudia • solo_traveller • it
10
Perfetto.
Pros:

La posizione, la spa, i massaggi (consigliatissimi), la cura dell’arredamento e un ottimo ristorante!

Cons:

Niente.

2026-08-04 • via Nuitee
N
Navigator539762 • NONE
10
Great location, clean room, excellent service
Pros:

The exceptional service from beginning to end. The breakfast was one of the best hotel breakfasts I've had among 4-5 star Hyatt and Hilton properties. The quality, variety, and presentation were exceptional, which was comparable to the breakfasts at some luxury resorts in Bora Bora that we've been to. I look forward to staying here again.

2026-08-02 • via Tripadvisor
J
janesL850FV • NONE
10
seoul gem
Pros:

The location is great, staff is super friendly, the rooms are clean, and they give you the CUTEST slippers! I would definitely recommend if you are looking for that little curated detailed stay in Seoul.

2026-07-28 • via Tripadvisor
M
MICHIKO • family_with_children • jp
10
2026-07-23 • via Nuitee
J
Jaclyn • solo_traveller • us
9
2026-07-16 • via Nuitee
L
Lutz • family_with_children • de
10
Seoul Trip
Pros:

Lage, Lage, Lage

Cons:

./.

2026-07-16 • via Nuitee
D
davidkP7603FB • Family • Palm Desert, Greater Palm Springs, California
10
Service That Exceeds Expectations
Pros:

One of the things I always appreciate most about staying in Korea is the unique warmth and hospitality that is difficult to find anywhere else in the world. Andaz Seoul Gangnam captures that feeling beautifully.
The service here is not only professional but also genuinely thoughtful and heartfelt. There is a level of kindness, attention to detail, and quiet care that makes every guest feel truly welcomed.
Andaz has its own distinctive style of hospitality that goes beyond luxury. It is this special service, combined with an authentic sense of Korean warmth, that keeps bringing me back.
A special thank you to **Sky Choi** for making this stay especially memorable. Your professionalism, kindness, and genuine hospitality perfectly represent what makes Andaz Seoul Gangnam such a remarkable hotel.

2026-07-14 • via Tripadvisor