Fairfield Inn & Suites by Marriott Canton

Hotels
Fairfield Inn
9.2 (234 reviews)
5933 US Route 11 , Canton , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient
Clean room
Friendly staff
Good breakfast
Nice outdoor area
Cons:
Room service only every other day
Room small for price
Uncomfortable bed

Categories

Cleanliness
9.3
The hotel was noted to be clean, indicating good cleanliness.
Service
9.8
Staff was described as helpful and friendly, indicating a higher level of service.
Location
9.3
Positive mentions of the hotel being convenient suggest a good location.
Room Quality
8.8
Room was noted to be small for the price and bed was uncomfortable, affecting the rating.
Amenities
9.3
Nice outdoor area and clean pool were mentioned, indicating good amenities.
Value for Money
8.3
Room size and discomfort suggest a perceived lower value for money.
Food and Beverage
9.3
Good breakfast noted by guests, indicating satisfaction with food and beverage.
Overall Experience
9.5
Overall satisfaction indicated by multiple positive mentions, reflecting the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:04

Property Description

Modern Amenities and Comfortable Stay
Fairfield Inn & Suites by Marriott Canton offers air-conditioned rooms with free WiFi, flat-screen TVs, and cozy seating areas. Rest in comfort with quality bed linen and towels provided in each room.

Relaxation and Recreation
Enjoy a refreshing dip in the indoor pool or maintain your workout routine at the on-site fitness centre. Unwind and socialize in the shared lounge area, or utilize the business centre for any work needs during your stay.

Convenient Location and Services
Situated near Clarkson University and SUNY Potsdam, this 3-star hotel boasts a 24-hour front desk for your convenience. With barbecue facilities and a nearby airport, Fairfield Inn & Suites ensures a pleasant and stress-free stay for all guests.

Book your stay now at Fairfield Inn & Suites by Marriott Canton for a delightful experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 234 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 8.8
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 9.5
C
chris family_with_children us
2
You should be able to request room service
Pros:

Location

Cons:

No maid service…. At least come bring us clean towels and take out the garbage!!!!!!!! It was really disgusting…

2026-04-16 via Nuitee
C
Christine family_with_children us
10
It’s exactly what we were looking for.
Pros:

Clean, could not hear outside noises, walking distance to plaza

Cons:

Nothing

2026-04-14 via Nuitee
C
Chelsea family_with_children us
10
2026-03-31 via Nuitee
C
Chopito family_with_children us
10
2026-03-29 via Nuitee
W
Woodard family_with_children us
10
Pros:

Walk in showers

2026-03-04 via Nuitee
L
Lynne extended_group us
8
2026-01-20 via Nuitee
A
Ashley family_with_children us
7
Overall it was a good stay minus the staff lady being so rude and the wedding groomsmen party next u
Pros:

The hotel itself was actually very nice, cleanly, and amenities were great. The breakfast was impressive, not your standard few choices. The food, specifically the eggs and bacon was better than any other hotel breakfast I've had. My check in lady was wonderful and very sweet, I checked in late in the evening Thursday the 26th of June due to trouble at the airport but she was very pleasant.

Cons:

The reason why im rating my stay an 8 is because one day the kitchen staff was no where to be found and the kitchen was out of everything. When I asked the fron desk lady on Saturday the 28th of June in the morning, she came flying in the kitchen with a bad attitude throwing everything around and slamming cabinets. It was uncomfortable to say the least. There ended up being a line of people wanting food and there wasnt any, a little frustrating due to a wedding party going on at the hotel.
My next complaint is that the wedding groomsman was placed in the suite right next to mine which caused broken and difficulty sleeping due to them being loud, using fowl language, and causing a lot of ruckus at a late hour for 2 nights in a row.

2026-01-19 via Nuitee
P
Patricia solo_traveller us
5
Cons:

I thought the bed was very uncomfortable. I was more comfortable on a sectional at my sisters house the next day with my feet on a coffee table taking a nap. In all fairness to the hotel, beds are a very personal matter with everyone enjoying a different level of softness/firmness etc. That was my only complaint about the hotel.

2026-01-19 via Nuitee
P
Pope couple us
8
2026-01-03 via Nuitee
L
Louis solo_traveller us
10
Will use again
Pros:

Convenient

Cons:

All good

2025-11-23 via Nuitee
N
Nicholas couple us
5
Cons:

Room service only every other day without being told. The day we wanted it, it was not available. The room was a little small for the price. Nowhere to sit except one chair.

2025-10-21 via Nuitee
B
Beatrice
10
Pros:

Clean room, nice amenities.

2025-10-13 via Nuitee
J
Janene
10
Pros:

Amazing Stay!

2025-10-09 via Nuitee
R
Robert
10
Exceptional Staff and Condition
Pros:

The staff here were exceptional in terms of being friendly, helpful, and efficient. The condition of facility is like new and well designed

2025-10-06 via Nuitee
S
Stephen couple us
8
2025-09-15 via Nuitee
B
Bryan
10
Pros:

Clean room.

2025-09-08 via Nuitee
P
Paul couple us
10
2025-08-31 via Nuitee
D
Denim solo_traveller us
9
2025-08-18 via Nuitee
E
E ALLEN
6
Pros:

Bed was very uncomfortable everything else was good

2025-08-16 via Nuitee
K
Karen family
10
Pros:

Nice rooms. Staff helpful for recommendations in community.

2025-08-09 via Nuitee