Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Warm service
Cleanliness
Convenient location
Adequate amenities
Cons:
Noise issues
High price
Old facilities

Categories

Cleanliness
8.08
Several reviews praise hotel cleanliness, but some mention issues, warranting a balanced score.
Service
9.05
Multiple reviews highlight the warm and competent service from the staff.
Location
8.09
Location is convenient for some but highlighted as drab and distant by others.
Room Quality
7.04
Several reviews note functional rooms but mention noise issues and outdated facilities.
Amenities
8.07
Amenities noted as adequate but with some complaints about lack of parking and noise.
Value for Money
7.53
Some guests feel price is high in relation to offerings, affecting perceived value.
Food and Beverage
8.08
Breakfast praised for variety, but negative aspects about value impact the score.
Overall Experience
8.05
Overall experience is generally positive with a few reservations noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:55

Property Description

Convenient Location and Amenities
Zumaia Hotela offers a shared lounge, terrace, restaurant, and bar, along with free WiFi and room service.

Comfortable Rooms
Each room at Zumaia Hotela is equipped with a desk, flat-screen TV, and a private bathroom with free toiletries.

Delicious Breakfast Option
Guests can enjoy a continental breakfast during their stay at Zumaia Hotela.

To book your stay at this charming 2-star hotel in Zumaia, visit our website today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 5 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 59 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
O
Olena • solo_traveller • es
10
2026-04-10 • via Nuitee
C
Catherine • solo_traveller • fr
8
Pros:

Booking. Com ne signale pas que le fait que se faire accompagner de son chien est payant, 15 € par jour.

Cons:

J'ai

2026-04-07 • via Nuitee
J
Jose Luis • couple • es
5
2026-04-03 • via Nuitee
J
Jarsaillon • solo_traveller • fr
5
Pros:

Le patron parlait français

Cons:

Prix très élevé. Pas de restaurant à proximité. Buffet du petit déjeuné limité. Booking qui disait, attention dernière chambre, alors que l'hôtel était presque vide.

2026-03-28 • via Nuitee
D
Diego • solo_traveller • uy
7
La atención es muy buena y está bien el lugar
Pros:

Está bien

Cons:

En realidad no fue por el alojamiento pero me costó dormir por el ladrido de un perro vecino durante la noche

2026-01-19 • via Nuitee
M
miguel • couple • fr
10
Séjour très agréable, personnel chaleureux et compétent.
Pros:

Tout !

2025-11-18 • via Nuitee
Y
YOLANDA • family_with_children • es
7
Pros:

La atención recibida y la limpieza.

Cons:

Los baños son antiguos.

2025-11-16 • via Nuitee
S
Sarah • solo_traveller • fr
7
Pros:

Bon emplacement, très bons accueil et conseils. Bon petit-déjeuner.

Cons:

La personne dans la chambre d'à côté m'a réveillée en pleine nuit en traînant une chaise par terre et en donnant des coups dans la cloison, mais ce n'est pas la faute des gérants de l'hôtel !

2025-11-02 • via Nuitee
H
Heike • couple • de
9
2025-10-25 • via Nuitee
J
José Manuel • couple • es
7
2025-10-22 • via Nuitee
E
Eduard • couple • es
6
Pros:

El llit

Cons:

L’esmorzar, el soroll de les canonades i l’olor a himitat

2025-10-19 • via Nuitee
A
Andrea • couple • de
7
2025-10-19 • via Nuitee
N
Nicole • solo_traveller • us
7
2025-10-19 • via Nuitee
G
Gaynor • couple • gb
5
Functional room but location not great
Pros:

The little bar is nice and staff helpful and friendly.

Cons:

Its location. Its a drab area

2025-10-05 • via Nuitee
M
maria jose • couple • es
10
2025-09-28 • via Nuitee
M
María José • solo_traveller • es
10
Hotel familiar acogedor
Pros:

La atención del personal. El recepcionista de la tarde noche es simpatiquísimo. Cuando tuvimos que dejar el hotel lo echábamos de menos.

2025-09-16 • via Nuitee
A
Anton Yatsun • couple • de
10
2025-09-16 • via Nuitee
B
Ben • solo_traveller • nl
7
2025-09-15 • via Nuitee
A
Ana Maria • couple • es
7
Cons:

El precio nos parecio demasiado elevado para un hotel de esas características( sin desayuno, que se paga aparte , sin aparcamiento y a 20' andando hasta la playa)
El hotel es correcto para 2 **

2025-09-08 • via Nuitee
R
Rainer • solo_traveller • de
8
2025-09-06 • via Nuitee